Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 30 NHTSA owner-reported complaints for the 2000 Cadillac Eldorado, most frequently naming the engine, electrical and steering categories. 1 safety recall has been issued covering this model year; and 286 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Oct 2000 | 1 | 1 |
| May 2001 | 2 | 3 |
| Nov 2001 | 1 | 4 |
| Apr 2002 | 2 | 6 |
| Dec 2002 | 1 | 7 |
| Apr 2003 | 1 | 8 |
| Jun 2003 | 2 | 10 |
| Aug 2003 | 1 | 11 |
| Dec 2003 | 1 | 12 |
| Feb 2004 | 1 | 13 |
| Apr 2004 | 1 | 14 |
| Sep 2004 | 1 | 15 |
| Jun 2005 | 1 | 16 |
| Aug 2005 | 1 | 17 |
| Feb 2006 | 1 | 18 |
| Oct 2007 | 1 | 19 |
| Jul 2008 | 1 | 20 |
| Aug 2008 | 1 | 21 |
| Sep 2012 | 1 | 22 |
| Mar 2014 | 1 | 23 |
| Apr 2014 | 1 | 24 |
| Jul 2014 | 1 | 25 |
| Oct 2015 | 1 | 26 |
| Jan 2016 | 1 | 27 |
| Aug 2016 | 1 | 28 |
| Feb 2018 | 1 | 29 |
| Jul 2020 | 1 | 30 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
1 campaign cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govSTEERING:LINKAGES:TIE ROD ASSEMBLY
Reports submitted to NHTSA, shown in the owner's own words
DEAR NHTSA, CADILLAC GM SHIPPED THE NORTHSTAR ENGINE WITH A KNOWN HEAD GASKET ISSUE INVOLVING THE THREADING AND THE SHORTNESS OF THE HEADBOLTS, WHEN THE THE COOLANT FLOWS THROUGH THE ENGINE, THE HEAT OF THE COOLANT GOING THRU THE HEAD GASKETS RIPS AND SHREDS THE HEADBOLTS CAUSING A FAILING HEAD GASKET, WHEN THE THREADING ON THE HEADBOLTS STARTS TO SHRED APART FROM HEAT, THE HEAD GASKET CANNOT HOLD CAUSING OVERHEATING CAUSING THE HEAD GASKET TO BLOW, GM KNOWINGLY SHIPPED ALL NORTHSTAR ENGINES WITH THIS PROBLEM AND STILL HAS NOT RECALLED IT, THE MODELS AFFECTED BY THIS AWFUL PROBLEM 1992-2002 CADILLAC SEVILLE STS/SLS 1992-2002 CADILLAC ELDERADO ESC/ETC 1992-2002 CADILLAC DEVILLE . THIS ISSUE HAS CAUSED THESE VEHICLES TO BE SENT TO THE GRAVE AND HAS COSTED MANY CADILLAC OWNERS INCLUDING MYSELF THOUSANDS OF DOLLARS IN REPAIRS, THESE CARS WOULD LEAVE THE LOT WITH THAT ISSUE AND BLOW THERE HEADS WITHIN 40,000 MILES, GM PURPOSELY MANUFACTURED THESE CARS LIKE THAT BECAUSE THE COST TO REPAIR IS ALMOST 5,000 DOLLARS, THEY MANUFACTURED MULTIPLE MODELS WITH THIS ISSUE, HOW HAVE YOU NOT RECALLED THESE VEHICLES! FIX THIS! HOW COULD THEY DO THIS TO US? THEY RIPPED US OFF 10 YEARS AND DIDN'T MANUFACTURE A FIX UNTIL 2005,
CPSC:SEATS IN 2000 CADILLAC ELDORADO SUDDENLY DETERIORATED AND WIRING INSIDE CUSHIONS SEAMS EXPOSED AS BOTH DRIVER AND PASSENGER FELT ELECTRICAL PULSATING SENSATIONS FROM BACK AND BACK OF THIGHS CLOSE TO THE BACKS OF NEAR LEFT KNEE FOR DRIVER AND RIGHT KNEE FOR PASSENGER. *DT THE CONSUMER STATED BOTH CHAIRS SEEM TO BE ELEVATED TOWARDS THE BOTTOM, NEAR THE BACK END SEAMS, AND SLANTS DOWNWARD FROM THE BACK OF KNEES TO WHERE THE BOTTOM AND TOP CONNECT. THIS CAUSED SEVERE PAINFUL SPASMS TO LOWER BACK AREA AND LEFT SIDE LEG PAIN.*JS
ENGINE TURNS OFF FOR NO REASON WHILE GOING UNDER 40 MILES. HAVE TO PUT IT IN NEUTRAL AND IT WILL START RIGHT UP AGAIN. USUALLY ON CITY STREETS, IN MOTION. WE THINK MOST OF THE TIME AFTER TURNING.
TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. WHILE MAKING A RIGHT TURN AT 5 MPH, THE CONTACT FELT A BURNING SENSATION ON HIS RIGHT FOOT AND NOTICED THAT AN UNKNOWN HOT LIQUID WAS LEAKING ONTO THE ACCELERATOR AND BRAKE PEDALS. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND, IN THE PROCESS, SUSTAINED SERIOUS INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT WAS ABLE TO DRIVE BACK TO HIS RESIDENCE. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEATER CORE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 183,000. UPDATED 04/06/16*LJ *TR
TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT FELT A BURNING SENSATION ON HIS RIGHT FOOT AND NOTICED THAT AN UNKNOWN HOT LIQUID WAS LEAKING ONTO THE ACCELERATOR AND BRAKE PEDALS. THE TEMPERATURE GAUGE INDICATED THAT THE VEHICLE WAS OVERHEATING. THE CONTACT WAS ABLE TO PULL THE VEHICLE TO THE SIDE OF THE ROAD AND, IN THE PROCESS, SUSTAINED SERIOUS INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2000 CADILLAC ELDORADO. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE BRAKES WERE ENGAGED AND FAILED TO STOP THE VEHICLE. THE YELLOW SERVICE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL BEFORE THE VEHICLE STALLED. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A FENCE. THE AIR BAGS FAILED TO DEPLOY. THERE WAS A POLICE REPORT FILED. THE CONTACT SUSTAINED A CONCUSSION. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 62,000. PAM
THE CAR HAS BEEN OVERHEATING SINCE 83600 MILES. WE CHANGED THE THERMOSTAT AND IT STILL DID THE SAME THING. TOOK TO CADILLAC DEALER AND THEY SAID THERE WAS NOTHING WRONG. WENT GOT THE CAR AND PAID PRICE 3 DAYS LATER IT WAS OVERHEATING AND ANTIFREEZE WAS DISAPPEARING. FILLED THE RADIATOR UP WITH ANTIFREEZE AND IT DISAPPEARED AGAIN. WE CHANGED THE LOWER RADIATOR HOSE AND FLUSHED THE RADIATOR AND TRIED IT AGAIN. THE COOLANT DISAPPEARED AGAIN AND NO SIGN OF A LEAK. WHERE IS THE ANTIFREEZE GOING. I WAS TOLD IT WAS THE HEAD GASKET OR THE INTAKE MANIFOLD GASKET. I AM UNEMPLOYED AND DO NOT HAVE THE MONEY TO HAVE THIS DONE. I CAN NOT FIND WORK WITHOUT A VEHICLE. I JUST BOUGHT THIS CAR AT 75000 MILES. THIS CAR RAN LIKE A CHARM UNTIL I TOOK IT IN FOR AN OIL CHANGE AT THE CADILLAC DEALER AND THEY PUT THE WRONG OIL IN THE ENGINE. BY THE WAY THIS ENGINE IS THE NORTHSTAR ENGINE. THE MILEAGE NOW IS AT 84000 MILES. ALL CADILLAC DEALERS I HAVE TAKEN MY CAR TO PREVIOUSLY HAVE ALWAYS USED MOBILE OIL. THEY WERE TRYING TO TELL ME THIS OTHER OIL IS THE SAME. OBVIOUSLY THIS WAS NOT THE SAME. IT WRECKED MY CAR AND NOW I CAN NOT AFFORD TO FIX IT. THIS CAR HAS THE YEARS ON IT BUT NOT THE MILES FOR THE YEARS. WHY SHOULD YOU HAVE TO TEAR AN ENGINE APART WITH THIS LOW OF MILES ON IT. CARS ARE TO LAST TO 250,000 MILES WELL THIS ONE HAS NOT EVEN MADE IT TO 100,000 MILES. I WOULD REALLY LIKE SOME HELP GETTING THIS VEHICLE FIXED. IF THIS IS THE WAY CADILLAC'S ARE I WILL NEVER BUY ANOTHER CADILLAC IN MY LIFE. *TR
WHILE TRAVELING AT 65 MPH THE ENGINE QUIT IN THE MIDDLE OF THE I-35W BRIDGE OVER THE MISSISSIPPI RIVER IN MINNEAPOLIS. I MANAGED TO COAST SAFELY TO A STOP ON AN EXIT RAMP ABOUT 200 FT FROM BOBBY AND STEVE'S AUTO WORLD. THEY SPENT FOUR HOURS TRYING TO FIGURE OUT THE PROBLEM WAS. THEY FOUND THE ECS FUSE HAD BLOWN BUT THEY WERE NOT ABLE TO DETERMINE WHAT CAUSED ITS FAILURE EVEN AFTER FOUR HOURS OF WORKING ON THE CAR. THEY REPLACED THE FUSE AND EVERYTHING BEGAN WORKING PROPERLY. THE PROBLEM HAD NOT RECURRED AS OF THIS DATE. I BOUGHT A PACKAGE OF FIVE10 AMP REPLACEMENT FUSES AND PUT THEM IN THE GLOVE COMPARTMENT. I WAS TOLD THAT ECS FUSE SUPPLIES THE POWER TRAIN CONTROL MODULE, THE AGR VALVE, THE EVAPORATOR CANISTER PURGE VALVE, THE IGNITION ONE RELAY, THE MASS AIRFLOW SENSOR, AND THE TRANS AXLE. *TR
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
ELECTRICAL SYSTEM
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.
ELECTRICAL SYSTEM
Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.
POWER TRAIN
GM is receiving damaged (cracked or broken) transmission cores returned to the reman facilities. The damage is being caused either in the removal process by the technician, or inadequate packaging or shipping. This bulletin advises the dealers to be more careful not to damage the transmissions during removal and to package the core properly for return.
ENGINE; FUEL/PROPULSION SYSTEM
This service bulletin advises of a new fuel injection cleaner kit used for decarbonizing the intake valves to correct conditions of rough idle, Crank no start, extended crank or misfire, MIL with DTCs, and explains how Top Tier fuels should be used to reduce carbon build-up.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2002 | 10 | 0 | 0 | 38.5 |
| 2001 | 24 | 0 | 0 | 27.6 |
| 2000Viewing | 30 | 1 | 0 | 45.7 |
| 1999 | 23 | 0 | 0 | 35.1 |
| 1998 | 38 | 1 | 0 | 37.6 |
| 1997 | 59 | 2 | 2 | 58.7 |
| 1996 | 60 | 2 | 3 | 56.6 |
| 1995 | 54 | 2 | 4 | 63.5 |
| 1994 | 35 | 2 | 2 | 53.3 |
| 1993 | 35 | 2 | 0 | 49.6 |
| 1992 | 25 | 1 | 0 | 42.7 |
| 1991 | 9 | 1 | 0 | — |
| 1990 | 25 | 4 | 0 | 55.2 |
| 1989 | 8 | 2 | 0 | — |
| 1988 | 9 | 1 | 2 | — |
| 1987 | 7 | 2 | 2 | — |
| 1986 | 12 | 3 | 2 | 60.3 |
| 1985 | 10 | 2 | 2 | 60.6 |
| 1984 | 7 | 3 | 4 | — |
| 1983 | 4 | 2 | 1 | — |
| 1982 | 3 | 3 | 1 | — |
| 1981 | 1 | 1 | 0 | — |
| 1980 | 0 | 1 | 0 | — |
| 1979 | 1 | 1 | 0 | — |
| 1977 | 0 | 1 | 0 | — |
| 1973 | 2 | 1 | 0 | — |
| 1968 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.