Owner-reported complaints naming the visibility system, filed with NHTSA
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Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2015 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 38 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 38, in the owner's own words
Rear windshield was recalled and replaced in 2020, was driving and heard a pop and driver side rear windshield had shattered again, Chevys fix for rear windshield was just to put a new one in and not fix the actual issue, have a 6 month old baby and thank goodness she was not back there at the time.
Trucks driver side rear window which is a three-piece window with a sliding window in the middle has shattered apparently due to a defect or fault in the rear window fogger. I had my son in the back at one point and put the defogger on, and it started smoking and nearly caught on fire. No warning on either incidences and they did not occur at one time but about two days apart.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that after using the Remote-Start to start the vehicle, there was an abnormal burning odor entering the cabin of the vehicle while the defroster was activated. No warning light was illuminated. In addition, after the contact had driven to the destination, the contact heard an abnormal bang and became aware that the rear passenger’s side glass had fractured. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while the vehicle was in the driveway and park(P), there was white smoke coming from of the rear glass into the cabin of the vehicle. The contact turned off the vehicle and exited the vehicle. There were no warning lights illuminated. There was an abnormal burning odor coming from the vehicle. The contact stated that an abnormal odor coming from the rear glass before the glass shattered. The local dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 74,000.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that after his wife had activated the remote starter, the rear defroster began emitting a burning sizzling sound, overheated, and short circuited, causing the rear windshield to crack. The contact became aware of Manufacturer Communication Number: N192265660, NHTSA ID Number: 10171416 (Power Train, Electrical System). The dealer was contacted, and it was confirmed that the vehicle was not included in the TSB or recall. The vehicle had not been diagnosed. The vehicle had not been repaired. The manufacturer was made aware of the failure, and it was confirmed that the vehicle was not included in the Manufacturer Communication Number. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 103,267.
Used the remote start feature to warm up my truck (automatically turns on rear defrost). Upon entering the vehicle I could smell smoke. While driving I turned around and noticed smoke pouring from rear window. I turned off the rear defrost and the window exploded! I contacted the dealer and they claimed the recall had already been completed and they could not assist me.
Was on my way to work the morning of 11/11/23, the rear window defroster was on. I saw in the rear-view mirror smoke at the rear window. The smoke only lasted a few seconds. About 10 seconds after the smoke stopped there was a loud bang inside the truck. I looked in the rearview mirror and saw that the right-side glass in the slider had shattered. The old window is still in the vehicle. I am in the process of getting a new power sliding window and getting the money together to have it replaced. I have not taken the tuck to a Chevrolet dealer to have them inspect it. I found an article that there is a recall for the rear window defroster in Canada, recall # N192220470.
When turning on defroster heard a buzzing/hissing/sizzling sounds. Rear defroster wires extremely hot and burning smell coming from wires. GM knows about this problem but only issued a recall in Canada and I am in US
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, she entered the passenger’s side and heard an abnormally loud sound and noticed that the passenger’s side rear window had shattered. Neither the dealer nor the manufacturer was made aware of the failure. The vehicle was not diagnosed or repaired. The contact notified her insurance provider of the failure. The approximate failure mileage was 100,000.
The rear window defroster melted and started to smoke and then the rear window exploded.
My 2015 Silverado was started up remotely to warm up during an icy day. The truck had already been driven a few hours earlier. When I stepped in the truck I heard sizzling. About a minute later I smelled and saw smoke from the passenger rear seat area. I turned the truck off, but when stepping back in after investigating and moving it from the road the passenger side rear window broke. No warning was given for this to happen.
I got something out of the driverside door of my truck and shut the door and the passengerside of the rear sliding window blew out. It was 30 degrees out.
The contact owns a 2015 Chevrolet Silverado 1500. The contact stated that while parking, the passenger in the rear seat noticed that there was smoking coming from the rear of the vehicle. The contact mentioned that the rearview defroster was operating and there was a blue smoke coming from the rear window. The contact stated that the smoke was extinguished by opening up the rear doors. The dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 42,000.
A/C Condenser gave out causing window to fog/ same issue with all GM / TAHOE / SUBURBAN / ESCALADE . Life safety issue visibility compromised I have a 2015 Chevy Silverado with only 30k on it. This should be a mandatory recall.
THE A/C IS KNOWN TO BE DEFECTIVE IN A 2015 CHEVY SILVERADO AND MINE WENT OUT ON 03/28/2021. I BOUGHT MY TRUCK NEW AND MAINTENANCED IT WELL AND IS GARAGE KEPT. THERE IS NO REASON FOR THIS FAILURE. THIS IS A SAFETY ISSUE FOR THE WINDOWS CAN FOG UP IN ADVERSE WEATHER AND HINDER VISIBILITY. CHEVROLET NEEDS TO OWN UP TO A BADDLY DESIGNED SYSTEM.
BURNING SMELL IN THE VEHICLE AND ALL OF A SUDDEN THE REAR WINDOW SHATTERED. THE VEHICLE WAS IN MOTION AT THE TIME. THERE IS A KNOWN FAULT WITH THE DEFROSTER MECHANISM THAT RESULTS IN A MALFUNCTION THAT CAUSES THE WINDOW TO SHATTER. SAME MAKE MODEL AND YEAR ARE RECALLED IN CANADA BUT NOT THE US.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A GRAYISH SMOKE BEGAN TO ENTER THE VEHICLE CAB FROM THE REAR WINDOW DEFROSTER WITHOUT WARNING. THE CONTACT IMMEDIATELY SHUT OFF THE DEFROSTER AND MOMENTS LATER, THE REAR PASSENGER WINDOW SHATTERED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND GAVE THE CONTACT A CASE NUMBER. THE MANUFACTURER THEN CONTACTED HIM ABOUT TEN DAYS LATER AND INFORMED HIM THAT HIS VEHICLE WAS NO LONGER UNDER WARRANTY; THEREFORE THEY COULD NOT OFFER ANY ASSISTANCE WITH THE REPAIR. THE VEHICLE HAD YET TO TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO BE REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 63,840.
TL* THE CONTACT 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE INSIDE THE VEHICLE IN THE DRIVEWAY HE TURNED THE VEHICLE ON ONCE THE KEY WAS IN THE IGNITION SWITCH THE REAR DEFROSTER WARNING LIGHT ILLUMINATED AS THE REAR WINDOW EXPLODED. THE VEHICLE WAS TAKEN TO DURAND CHEVROLET, INC (223 WASHINGTON ST, HUDSON, MA 01749, (978) 562-7915 WHERE THE WINDOW WAS INSPECTED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE APPROXIMATELY 39,000.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE REAR WINDOW DEFROSTER SYSTEM FAILED. IN ADDITION, THE DEFROST SYSTEM WAS EMITTING SMOKE. THE CONTACT STATED WHEN THE AUTO START SYSTEM AUTOMATICALLY STARTED THE WINDOW DEFROST SYSTEM AND THE CONTACT WAS CONCERN THAT THERE WAS A VOLTAGE NOISE THAT EMITTED UNDER THE ELECTRONIC COVERS. THE CONTACT TOOK THE VEHICLE TO AXELROD BUICK GMX (6603 BROOKPAK ROAD PARMA, OHIO 44129) TO HAVE A DIAGNOSTIC PERFORMED. HOWEVER, THE DEALER ADVISED THAT THE VEHICLE WAS NOT COVERED UNDER THE MANUFACTURER WARRANTY REPAIR AND THE DEALER WAS UNABLE TO DIAGNOSE THE REAR WINDOW FAILURE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE CUSTOMER SATISFACTION PROGRAM N192265660. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 62,200.*DT *TR
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE OPERATING THE REAR DEFROSTER, THERE WAS AN ABNORMAL ODOR OF SMOKE DETECTED. UPON OPENING THE REAR HATCH, THE PASSENGER'S SIDE REAR SLIDING WINDOW PANEL EXPLODED. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO VANDEVERE CHEVROLET (490 VERNON ODOM BLVD, AKRON, OH 44320 VAN (330) 800-0230) WHERE DIAGNOSED THE GLASS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 127,000.
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DEPRESSING THE REAR DEFROSTER BUTTON THERE WAS ABNORMAL CLICKING AND HISSING NOISE DETECTED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 104,000.
I USED MY REMOTE START, FROM THE KEY FOB, WHILE I WENT INSIDE THE STORE. I CAME OUT OF THE STORE AND HAD HEAVY SMOKE COMING FROM THE REAR WINDOWS AND DEFROSTER AREA. IT SMELLED OF A CAR FIRE. I IMMEDIATELY GOT INTO THE TRUCK AND TURNED IT OFF. I NOTICED THE SMOKE DISSIPATED AND I STARTED THE TRUCK TO GET HOME. THE DEFROSTER WAS LEFT OFF AND I THEN STARTED TO DRIVE OUT OF THE PARKING LOT. NOT EVEN 30SECONDS LATER THE WINDOW THAT HAD SMOKE COMING FROM SHATTERED. IT IS IN MY LINE OF SIGHT.
SLIDER REAR WINDOW SHATTERS FROM NORMAL DRIVING. USE OF REAR DEFROST AND OPERATING IN WINTER CONDITIONS CAUSE WINDOW TO DEVELOP INTERNAL STRESS. WINDOW FALL IN DURING NORMAL USE OR AFTER SHUTTING DOOR.
APPARENTLY MY TRUCK ALREADY HAD THE STEERING RECALL PREFORMED, BUT I'M HAVING THE SAME ISSUE STILL. THE POWER STEERING STOPPED TWICE WHILE DRIVING, ALMOST CAUSING US TO HIT ANOTHER VEHICLE. THE LIGHTS WILL ALSO DIM ALMOST TO OFF WHILE TURNING THE STEERING WHEEL WHILE STATIONARY, ALSO POWER STEERING WILL QUICK MOMENTARILY WHILE DOING THIS ALSO. WHAT DO YOU SUGGEST I DO?
TL* THE CONTACT OWNS A 2015 CHEVROLET SILVERADO. THE CONTACT STATED THAT UPON ACTIVATING THE REAR DEFROSTER, THERE WAS A HISSING NOISE COMING FROM THE DEFROSTER. THE CONTACT IMMEDIATELY TURNED OFF THE DEFROSTER. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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