RoadVitals

2004 Chevrolet Silverado Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
622
Latest Jun 24, 2022
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
66
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Nov 8, 2003

What this page shows

Our database holds 622 NHTSA owner-reported complaints for the 2004 Chevrolet Silverado. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 622 · page 1 of 25

Airbags
Filed Jun 24, 2022
1 injury reported

The contact owns a 2004 Chevrolet Silverado. The contact stated that while the vehicle was parked in the driveway, he poured oil into the oil reservoir, and then placed the key into the ignition switch to turn on the vehicle when the air bags unexpectedly deployed without warning. The steering wheel air bag hit the contact's face and knocked him to the ground. The contact suffered cuts to his cheek, below his eye, and neck, as well as soreness to his neck, face, and back. The contact stated his left ear was ringing and he could not hear; however, no medical attention was received. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 173,000.

NHTSA ID
11470818
Incident
Jun 23, 2022
Mileage
173,000 mi
Brakes
Filed Mar 18, 2016

BRAKE FAILURE TODAY ON CHEVY SIVERADO. DRIVING 55 MPH ON HIGHWAY. THE CAR AHEAD OF ME SLOWED AND I BRAKED. PEDDLE WENT TO THE FLOOR WITHOUT STOPPING VEHICAL. WAS ABLE TO COME TO STOP AND COULD SEE RUSTED BRAKE LINES BY DRIVER DOOR. HAD WIFE PRESS BRAKE PEDDLE TO SEE FLUID SRAYING FROM RUSTED AREA. HAD ZERO BRAKING POWER WHEN FIRST WENT OUT

NHTSA ID
10850497
Incident
Mar 18, 2016
Mileage
150,000 mi
Brakes
Filed Mar 17, 2016

REAR BRAKE LINE BLEW WHEN TRYING TO APPLY BRAKES. NO INDICATOR LIGHTS OR ANYTHING PEDAL JUST WENT STRAIGHT TO THE FLOOR. HAD TO SWERVE OFF THE ROAD INTO AN EMBANKMENT TO AVOID A COLLISION AT A RED LIGHT! MECHANIC SAID THAT ALL MY BRAKE LINES WERE RUSTED AND IT WAS JUST A MATTER OF TIME BEFORE ANOTHER ONE WAS TO FAIL.

NHTSA ID
10850145
Incident
Jan 22, 2016
Mileage
97,000 mi
Electrical
Filed Mar 14, 2016

INSTRUMENT PANEL/CLUSTER IS NO LONGER FUNCTIONING. SPEEDOMETER, TACHOMETER, OIL PRESSURE GAUGE AND SO ON ARE ERRATIC AND GIVING FALSE READINGS. DEALER IS NOT WILLING TO ASSIST. PLEASE ADVISE, RC, ESQUIRE.

NHTSA ID
10849668
Incident
Aug 18, 2010
Mileage
40,000 mi
Brakes
Filed Jan 28, 2016
Crash reported

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE BRAKES SUDDENLY FAILED AND THE DRIVER LOST CONTROL OF THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO A DITCH. THE CONTACT INDICATED THAT WHEN DEPRESSING THE BRAKE PEDAL, IT EXTENDED TO THE FLOORBOARD. THE INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND DISCOVERED THAT BRAKE LINES HAD RUSTED. THE CONTACT ALSO DISCOVERED THAT THE FRAME, THE ROCKER PANELS AND THE TAILGATE HINGES HAD ALSO RUSTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 113,000. THE VIN WAS NOT AVAILABLE.

NHTSA ID
10822851
Incident
Aug 15, 2015
Mileage
113,000 mi
ElectricalInterior & seats
Filed Jan 26, 2016

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM BOX WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN DECEMBER OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,344.

NHTSA ID
10822345
Incident
Dec 18, 2015
Mileage
78,344 mi
Brakes
Filed Jan 2, 2016

I WAS DRIVING ON RT.7 IN SCHENECTADY NY, SPEED WAS AROUND 35MPH, TRAFFIC SIGNAL CHANGED TO RED, AS I WAS APPLING THE BRAKES THE PEDDAL SUDDENLY WENT TO THE FLOOR, LUCKY FOR ME THERE WERE NO CARS IN FRONT OF ME, OR IN THE INTERSECTION. MY TRUCK DID ENVETUALLY STOP, BUT IT WAS AFTER PASSING THRU THE INTERSECTION. THE RED LIGHT ON THE DASH DID NOT COME ON TILL THE BRAKES FAILED. FURTHER INSPECTION REVEALED MAIN BRAKE LINE TO THE REAR WHEELS BLEW DUE TO RUST.

NHTSA ID
10817394
Incident
Dec 7, 2015
Mileage
130,000 mi
Electrical
Filed Nov 23, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD NOT ILLUMINATE AT NIGHT TO DISPLAY PERTINENT INFORMATION, SUCH AS THE SPEEDOMETER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 277,638.

NHTSA ID
10806351
Incident
Nov 16, 2015
Mileage
277,638 mi
Tires & wheels
Filed Nov 9, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EQUIPPED WITH YOKOHAMA GEOLANDAR A/T-S TIRES, SIZE: LT215/85R16 (NA). THE CONTACT STATED THAT THE TIRES FAILED TO PASS AN INSPECTION BECAUSE THE TREAD WAS TOO THIN. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 144,322 AND THE TIRE FAILURE MILEAGE WAS 25,000.

NHTSA ID
10789399
Incident
Oct 19, 2015
Mileage
144,322 mi
Brakes
Filed Oct 12, 2015

BRAKES FAILED SUDDENLY DUE TO SEVERELY CORRODED BRAKE LINES. BRAKE PEDAL WAS SLIGHTLY MUSHY AT STOP SIGN COMING OFF OF FREEWAY. AT THE NEXT STOP SIGN (3-WAY INTERSECTION ON 55-MPH COUNTY HIGHWAY) THE PEDAL WENT RIGHT TO THE FLOOR. FORTUNATELY THERE WAS NOBODY IN THE INTERSECTION OR A SERIOUS ACCIDENT MAY HAVE OCCURRED. APPARENTLY GM'S POSITION IS THAT BRAKE LINES ARE MAINTENANCE ITEM, AND THIS IS NORMAL WEAR AND TEAR, WHICH IS RIDICULOUS. I'VE OWNED OLDER VEHICLES (INCLUDING A NEARLY 50-YEAR OLD CHEVROLET TRUCK) IN SNOW COUNTRY AND HAVE NEVER SEEN BRAKE LINES THIS RUSTY. I AM VERY FORTUNATE THE RUPTURE DID NOT OCCUR IN AN EMERGENCY BRAKING SITUATION.

NHTSA ID
10781497
Incident
Oct 11, 2015
Mileage
135,000 mi
Brakes
Filed Oct 5, 2015
Crash reported

WHILE EXITING OF A HIGHWAY AND TRAVELING 25 MPH MY BRAKES COMPLETELY FAILED. I PUSHED THE PEDAL TO THE FLOOR SEVERAL TIMES BUT IT DID NOT SLOW THE TRUCK. AS A RESULT I REAR ENDED A VEHICLE IN FRONT OF ME. I HAD NOW WARNING OR CHECK LIGHT FOR THE BRAKES PREVIOUS OR SINCE. UPON INSPECTION I DISCOVERED CORRODED AND LEAKING BRAKE LINES IN THE MIDDLE SECTION OF MY TRUCK.

NHTSA ID
10779829
Incident
Oct 2, 2015
Mileage
120,000 mi
Brakes
Filed Oct 2, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND. THE BRAKE FLUID WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON TWO OTHER OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

NHTSA ID
10779361
Incident
Oct 15, 2014
Mileage
54,000 mi
Body & structureBrakes
Filed Sep 23, 2015

I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.

NHTSA ID
10775478
Incident
Sep 23, 2015
Mileage
108,000 mi
Brakes
Filed Sep 21, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL WAS DEPRESSED AND EXTENDED TO THE FLOORBOARD. THE CONTACT PLACED THE VEHICLE IN NEUTRAL AND WAS ABLE TO STOP THE VEHICLE. THE CONTACT THEN PLACED THE VEHICLE IN PARK, DEPRESSED THE BRAKE PEDAL ONCE MORE AND THE BRAKE PEDAL WENT TO THE FLOORBOARD AND THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT UPON INSPECTION, THE BRAKE LINES UNDERNEATH OF THE VEHICLE WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,527.

NHTSA ID
10766427
Incident
Sep 21, 2015
Mileage
54,527 mi
Brakes
Filed Aug 2, 2015

MY BROTHER INLAW OWNS A 2003 GMC SIERRA AND EXPERIENCED TOTAL BRAKE FAILURE DUE TO CORRODED BRAKE LINES IN 2009. UPON INSPECTING MY BRAKE LINES ON MY 2004 SILVERADO I OBSERVED THE THE BRAKE LINES WERE CORRODED AND WOULD HAVE TO BE REPLACED BEFORE THEY FAILED AS WELL. MY TRUCK WAS ONLY 5 YEARS OLD AT THE TIME! AFTER MUCH DISCUSSION WITH THE DEALERSHIP WHERE I PURCHASED THIS VEHICLE I DETERMINED THAT THEY WOULD NOT STAND BEHIND THEIR PRODUCT AND HAD TO PAY OUT OF POCKET FOR THE REPAIRS. I STILL HAVE THE CORRODED BRAKE LINES, RECEIPT AND PICTURES OF LINES ON TRUCK BEFORE REPLACEMENT. KEEPING ALL EVIDENCE IN CASE OF RECALL. BY THE WAY, MY EXHAUST SYSTEM LOOKS LIKE BRAND NEW. WHY DIDN'T THEY USE THE SAME MATERIAL FOR THE BRAKE LINES? I DON'T EXPECT ANYTHING TO BE DONE ABOUT THIS UNTIL CNN STARTS RUNNING STORIES ABOUT PEOPLE GETTING KILLED BY THIS PROBLEM!

NHTSA ID
10745660
Incident
Oct 1, 2010
Mileage
65,500 mi
Brakes
Filed Jul 20, 2015

THE BRAKE LINES ON MY TRUCK ARE COMPLETELY ROTTED OUT. WHEN I WENT TO GET INTO MY TRUCK AND DRIVE AWAY NO BRAKE PEDAL EXSISTED. YET AGAIN ANOTHER QUALITY GM PRODUCT MADE FROM INFERIOR MATERIALS.

NHTSA ID
10735180
Incident
Jul 17, 2015
Mileage
142,310 mi
Brakes
Filed Jul 12, 2015

THIS IS THE (2) TIMES LOSING MY BRAKES DUE TO RUSTED BRAKE LINES. TODAY 7-11-2015 I LOST THEM AGAIN AND ONCE AGAIN DUE TO RUSTED BRAKE LINES. I ENDED UP DRIVING INTO SOME BUSHES TO STOP AND JUST MISSING (2) TREES. IM NOT THE ONLY ONE IN THE US THAT IS HAVING THIS DANGEROUS PROBLEM WITH RUSTED BRAKE LINES ON THIS TYPE OF MAKE. I ASK THAT YOU RECALL THIS MAKE A.S.A.P. BEFORE ANY LIVES ARE LOST. ONCE AGAIN I REPEAT RECALL THIS MAKE A.S.A.P. IF I HIT THOSE TREES I'D BE DEAD!! P.S. HELP HELP!!!!!!

NHTSA ID
10733465
Incident
Jul 12, 2015
Mileage
1,200,000 mi
Brakes
Filed Jul 11, 2015

WIFE WAS DRIVING ON 301 SOUTH IN MARYLAND ON 10\27\2012 WHEN SHE APPLIED THE BRAKES WHEN PULLING OVER TO GET GAS. PEDAL WENT TO THE FLOOR AND BRAKE FLUID WAS VISIBLE ON GROUND BY THE DRIVERS SIDE DOOR. SHE HAD TO LEAVE IT AT THE GAS STATION UNTIL I WAS ABLE TO REPAIR. BRAKE LINE WAS RUSTED THROUGH I REPLACED IT AND GOT TRUCK HOME. REPLACED 2ND BRAKE LINE ON 11/08/15. NOW 07/10/2015 ANOTHER LINE HAS RUSTED THROUGH IN THE PROCESS OF REPLACING THE REMAINING LINES.

NHTSA ID
10733368
Incident
Oct 27, 2012
Mileage
80,112 mi
Airbags
Filed Jun 25, 2015

AIR BAG WARNING LIGHT OCCASIONALLY STARTED COMING ON. TOOK TRUCK TO SEVERAL INDEPENDENT SVC PLACES. THEY SAID DO NOT HAVE COMPUTER READER FOR AIRBAGS. LIGHT STARTED STAYING ON CONSTANTLY. TOOK TRUCK TO DEALERS AND THEY SAID BECAUSE OF LIABILITY, THE DIAGNOSTICS ARE $900 AND COULD RUN ANOTHER $1500 OR MORE TO FIX PROBLEM. AND, THEY WANTED TO KEEP TRUCK. TRUCK IS USED DAILY FOR SHORT RUNS AND HAS A BUNCH OF EQUIPMENT ON IT THAT WOULD HAVE TO BE REMOVED IN ORDER TO LEAVE IT SOMEWHERE. BECAUSE OF THE STAGGERING COST, AND THE INCONVENIENCE OF HAVING TO OFF LOAD THE TRUCK AND NOT HAVE ITS USE AND THE LACK OF PLACES TO WORK ON IT AT ALL, WE HAVE LEFT IT ALONE. I HAVE DRIVEN VEHICLES WITHOUT AIRBAGS OVER 3 CONTINENTS AND THROUGH JUNGLES & ALL TYPES OF TERRAIN OVER THE LAST 40 YEARS WITH OUT EVER NEEDING AIRBAGS. NOW TAKATA MAKES A SAFETY DEVICE THAT CAN SHOOT AND KILL YOU -- DO I NEED THIS? IF SO, WHO PAYS THE REPAIR BILL?

NHTSA ID
10730496
Incident
Jun 25, 2015
Mileage
78,000 mi
Airbags
Filed Jun 25, 2015

ON MAY 29TH MY SERVICE AIR BAGS LIGHT CAME ON. IN TALKING WITH OTHER CHEVY SILVER OWNERS OF THE SAME YEAR AND AROUND THAT YEAR IT SEEMS THIS IS COMMON. I PAID $521.18 TO GET THESE AIR BAG SENSORS REPLACED ON 17 JUN15 AT A DEALER IN HARRISBURG PA., BECAUSE I WAS TOLD WITHOUT THE SENSORS THE AIR BAGS WOULD NOT GO OFF. THIS IS A SAFETY ISSUE I AM BEING TOLD B Y OTHER DRIVERS THEY ARE JUST DRIVING AROUND WITH THE SERVICE AIR BAG SENSOR LIGHT ON. THATS UP TO THEM. ALSO ON 21 JAN 14 I HAD TO HAVE ALL THE BRAKE LINES REPLACED BECAUSE THEY HAD RUSTED AND WOULD NOT BE SAFE TO DRIVE THE TRUCK COSTING $720.00. I WAS TOLD IT WAS BECAUSE OF NORTHEASTERN WINTERS AND ROAD SALTS, WHICH I FIND TO BE A UNEXCEPTABLE ANSWER TO THE PROBLEM. ON 23 DEC 03 I PAID $356.96 TO REPLACE DASH CLUSTER WHICH ALSO IS A SAFETY PROBLEM. I THESE SAFETY PROBLEMS WITH THE SILVERADOS ARE BE IGNORED. MY QUESTION IS HOW MANY PEOPLE HAD BE AFFECTED OR INJURED BY THESE PROBLEMS?

NHTSA ID
10730278
Incident
Jun 17, 2015
Mileage
79,099 mi
Brakes
Filed May 20, 2015

ABS LIGHT ON AND E B C M. PUMP WON'T STOP RUNNING UNLESS REMOVE FUSE I AM ORIGINAL OWNER

NHTSA ID
10717492
Incident
May 18, 2015
Mileage
49,000 mi
Brakes
Filed May 20, 2015

WHILE DRIVING DOWN THE STREET WENT TO HIT MY BRAKES AND THEY WENT TO THE FLOOR WITH NO WARNING NO LIGHTS ON THE DASH AT ALL TOOK ME A CITY BLOCK TO STOP MY EMERGENCY BRAKE BARELY WORK I'M GLAD I WAS NOT IN DC LIKE I WAS AN HOUR BEFORE IT WOULD HAVE BEEN A VERY BAD ACCIDENT

NHTSA ID
10717468
Incident
Mar 20, 2015
Mileage
180,000 mi
Brakes
Filed Apr 29, 2015

2004 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO BRAKE FAILURE DUE TO RUSTED BRAKE LINES. *SMD THE CONSUMER WAS INFORMED WHEN THE FIRST LINE OF THE DUAL SYSTEM FAILED, THE SECOND SYSTEM RECEIVED ADDITIONAL PRESSURE WHICH CAUSED THAT ONE TO FAIL TOO. *JB

NHTSA ID
10711764
Incident
Apr 1, 2015
BrakesFuel systemPowertrain (other)
Filed Apr 10, 2015

STEEL BRAKE, FUEL AND TRANSMISSION LINES ARE EXTREMELY RUSTY AND FAILURE APPEARS TO BE IMMINENT, ESPECIALLY ON BRAKE LINES. THIS SHOULD BE A SAFETY RECALL. *TR

NHTSA ID
10705050
Incident
Apr 10, 2015
Mileage
96,100 mi
Electrical
Filed Mar 26, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED ON THE VEHICLE. THE ODOMETER WORKED, BUT THE FUEL GAUGE AND ALL OTHER GAUGES FAILED. THE DEALER STATED THAT THE ENTIRE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10701934
Incident
Dec 15, 2014

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