RoadVitals

2002 Dodge Caravan Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
59
Latest Feb 8, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
24%
of 245 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
8
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2002 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 59 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 59, in the owner's own words

Airbags
Filed Feb 8, 2016

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO INTERMITTENT AIRBAG WARNING LIGHT DISPLAYED ON THE DASHBOARD AND CLOCKSPRING FAILURE. *SMD

NHTSA ID
10838365
Incident
Feb 1, 2016
Airbags
Filed May 25, 2015

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. UPDATED 8/10/15*CN

NHTSA ID
10721305
Incident
Apr 29, 2015
Mileage
152,000 mi
AirbagsBrakesElectrical
Filed Jul 27, 2014
Crash reported

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS

NHTSA ID
10616608
Incident
Jun 5, 2014
Mileage
170,000 mi
AirbagsSeat belts
Filed Sep 24, 2013
Crash reported1 death reported

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

NHTSA ID
10544763
Incident
Aug 9, 2013
Airbags
Filed Apr 2, 2013

I CANNOT BELIEVE A RECALL ON THE INTERMITTENT AIR LIGHT COMING ON HAS NOT OCCURRED ON THE 2002 CARAVAN. MINE GOES ON AND OFF USUALLY WHEN MAKING A TURN-A CLEAR INDICATION THAT THE WIRE IN THE CLOCKSPRING HAS FAILED. THE PROBLEM IS WHEN THE LIGHT IS ON THE AIRBAGS WILL NOT FUNCTION MAKING THE CAR UNSAFE SHOULD AN ACCIDENT OCCUR. DODGE WANTS ALMOST $300 TO REPLACE A PART THAT HAS BEEN FAILING ON PREVIOUS MODEL YEARS AND WERE RECALLED. THIS WILL BE MY 2ND TIME FIXING THE ISSUE. *TR

NHTSA ID
10505445
Incident
Jan 22, 2013
Mileage
108,000 mi
Airbags
Filed Oct 11, 2012
Fire reported

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING 2 MPH, BURNING FUMES STARTED TO EMIT INTO THE VEHICLE. THE CONTACT MENTIONED THAT HE HEARD A LOUD NOISE AND THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT IMPACTING ANYTHING. THE CONTACT STATED THAT IMMEDIATELY AFTER THE FAILURE, THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE ENGINEER REPLACED THE PASSENGER SIDE AIR BAG, SEAT BELT, DASHBOARD AND THE WIRING HARNESS. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 133,000. UPDATED 12/19/12 *CN ..UPDATED 01/04/13 *BF

NHTSA ID
10479821
Incident
Jun 5, 2012
Mileage
125,000 mi
Airbags
Filed Jul 29, 2010

I HAVE A 2002 DODGE CARAVAN AND THE AIRBAG LIGHT JUST CAME ON ON MY DASH. MY MECHANIC SCANNED THE CODE AND GOT "PASSENGER SQUIB #1 CIRCUIT OPEN". HE TELLS ME THAT I NEED A WHOLE NEW WIRING HARNESS OR A WHOLE NEW AIRBAG BUT THAT THE PROBLEM IS A CONNECTOR THAT USED TO BE AVAILABLE FROM CHRYSLER BUT IS NOT ANY MORE. THIS SEEMS CRAZY. I WANT THE PROBLEM FIXED AS I DON'T HAVE A PASSENGER SIDE AIRBAG RIGHT NOW BUT IT SEEMS THAT CHRYSLER SHOULD SUPPLY THE CONNECTOR OR FIX THE PROBLEM ON A RECALL. *TR

NHTSA ID
10346151
Incident
Jul 29, 2010
Mileage
70,447 mi
Airbags
Filed Jul 13, 2010

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THE AIR BAG SERVICE LIGHT WOULD INTERMITTENTLY ILLUMINATE ON THE DASHBOARD EITHER WHILE DRIVING AT ANY SPEED OR UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED BECAUSE THE CAUSE OF THE FAILURE WAS UNKNOWN, THERE WOULD BE SEVERAL REPAIR ATTEMPTS TO DETERMINE THE CAUSE OF THE ILLUMINED WARNING LIGHT. THE CONTACT WAS NOT COMFORTABLE WITH THE DEALER NOT BEING ABLE TO DETERMINE THE FAILURE AND DECLINED. THE FAILURE PERSISTED INTERMITTENTLY. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 80,000.

NHTSA ID
10342967
Incident
Jul 13, 2007
Mileage
60,000 mi
Airbags
Filed May 5, 2010

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG WIRING WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000. THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

NHTSA ID
10329022
Incident
Jan 12, 2010
Mileage
68,000 mi
Airbags
Filed Nov 3, 2009

AIRBAG CLOCK SPRING ON 02 DODGE CARAVAN HAD TO BE REPLACED FOR $207. CHRYSLER DENIED REIMBURSEMENT SAYING THE CAR IS OUT OF WARRANTY. I MAINTAIN THE AIRBAG SYSTEM IS A REQUIRED SAFETY ITEM THAT SHOULD LAST THE LIFE OF THE CAR. I SHOULD NOT HAVE TO PAY MORE THAN $200 EXTRA TO PROTECT AGAINST AN AIR BAG DEPLOYING ACCIDENTALLY WHILE I AM DRIVING OR FAILING TO DEPLOY IN CASE OF A COLLISION. *TR

NHTSA ID
10290769
Incident
Aug 24, 2009
Mileage
81,413 mi
Airbags
Filed Oct 6, 2009

THE AIR BAG LIGHT STAYS ON ALL THE TIME THE CLOCK SPRING WAS REPLACED THEN IT HAPPENED AGAIN. THIS IS A MAJOR SCREW UP. IT IS AMAZING SOMEONE HAS NOT BEEN HURT OR WORSE KILLED. UNLIKE MANY OTHERS WE STILL HAD CRUISE CONTROL AND THE HORN. WHAT IS IT GOING TO TAKE TO MAKE CHRYSLER STAND UP AND TAKE CONTROL OF THIS SITUATION. LORD KNOWS THEY GOT ENOUGH OF OUR BAIL OUT MONEY TO FIX ALL THE CARS SEVERAL TIMES OVER. PLEASE DO THE RIGHT THING AND RECALL YOUR PRODUCT. *TR

NHTSA ID
10286549
Incident
Feb 1, 2009
Mileage
86,472 mi
Airbags
Filed Jun 27, 2008

THE AIR BAG WARNING LIGHT COMES ON SPORADICALLY IN THE BEGINNING, THEN IT JUST STAYED ON AS LONG AS THE VEHICLE IS RUNNING. I TOOK THE CAR TO THE DEALER AND THEY SAID THE CLOCK SPRING NEEDED TO BE REPLACED. IT WASN'T UNDER THE WARRANTY AND WAS INFORMED NO RECALL. I HAD TO PAY $301.00 TO FIX.

NHTSA ID
10232532
Incident
May 20, 2008
Mileage
55,000 mi
Airbags
Filed Jun 9, 2008

AIR BAG INDICATOR LIGHT, THAT THE AIR BAG WILL NOT WORK. *TR

NHTSA ID
10230358
Incident
Jun 28, 2006
Mileage
50,000 mi
Airbags
Filed Apr 20, 2008

VEHICLE'S AIR BAG READINESS INDICATOR LAMP (AIR BAG LIGHT) APPEARS TO ILLUMINATE DURING HOT/WARM WEATHER/INTERMITTENT PROBLEM. ILLUMINATES TO INDICATE POTENTIAL AIR BAG SYSTEM FAILURE. *TR

NHTSA ID
10225181
Incident
Apr 1, 2008
Mileage
57,000 mi
AirbagsDriver assistanceElectrical
Filed Mar 31, 2008
Crash reported

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 73,000.

NHTSA ID
10222941
Incident
Nov 8, 2006
Mileage
73,000 mi
AirbagsElectrical
Filed Oct 2, 2007

I PURCHASED A 2002 DODGE CARAVAN IN DECEMBER 2006. THE AIRBAG LIGHT WAS ILLUMINATED. I TWICE HAD TO BRING IT IN TO GET IT FIXED AND WAS TOLD THAT THE SEAT BELT TENSIONER WAS DEFECTIVE, AND THEN THAT THE TENSIONER WAS LOOSE. THE LIGHT CAME BACK ON SEVERAL MONTHS LATER AND WAS TOLD THERE WAS A SHORT IN THE WIRING HARNESS WHICH HAD TO BE REPLACED. IS THIS A MANUFACTURING DEFECT? *JB

NHTSA ID
10204644
Incident
Sep 27, 2007
Airbags
Filed May 16, 2007

AIR BAG WARNING LIGHT COMES ON AS SOON AS WEATHER TEMPERATURE EXCEEDS 20 CENTIGRADE. . DID THIS IN 2006 AND HAS DONE AGAIN IN MAY 2007. LOCAL DEALER SAID IT WAS A POSSIBLE SENSOR PROBLEM IN FRONT BUMPER AREA. HAD DONE NOTHING AS PROBLEM DISAPPEARED WHEN TEMPERATURE FELL TO BELOW 20 CENTIGRADE. *AK

NHTSA ID
10190952
Incident
May 13, 2007
Mileage
66,300 mi
Airbags
Filed May 5, 2007

THE CLOCKSPRING ON MY 2002 DODGE CARAVAN SE HAS FAILED, CAUSING THE AIRBAG , HORN AND CRUISE CONTROL TO FAIL. BASED ON WHAT I'VE READ ONLINE, THIS WAS A CAUSE FOR A RECALL IN EARLIER MODELS UP TO 2000. THIS RECALL SHOULD BE EXTENDED TO INCLUDE MODELS MANUFACTURED AFTER THE YEAR 2000, AS IT SEEMS QUITE PREVALENT. *JB

NHTSA ID
10189887
Incident
Mar 1, 2007
Mileage
50,000 mi
AirbagsDriver assistance
Filed Mar 21, 2007

AIR BAG LAMP REMAINS ON. DIAGNOSED AT DEALER AS CLOCKSPRING FAILURE. CRUISE CONTROL ISSUES AS WELL. LIKE SO MANY OTHER CARAVAN OWNERS. *AK

NHTSA ID
10185863
Incident
Mar 6, 2007
Mileage
200 mi
Airbags
Filed Mar 9, 2007

AIRBAG LIGHT STAYING ON FOR 2002 DODGE GRAND CARAVAN WITH AROUND 64,000 MILES. BROUGHT TO DODGE DEALER AND TOLD THAT CLOCK SPRING NEEDS REPLACEMENT. DID SEARCH ON WEB AND FOUND THAT DODGE HAD A RECALL FOR 1996-98 AND THEN AGAIN FOR 1998-2000 FOR THIS SAME COMPLAINT. SHOULD EXTEND THE RECALL TO 2002 MODELS. *JB

NHTSA ID
10184626
Incident
Mar 9, 2007
Airbags
Filed Mar 1, 2007

AIR BAG LIGHT INTERMITTENTLY COMES ON. *NM

NHTSA ID
10183947
Incident
Feb 1, 2006
Mileage
125,000 mi
Airbags
Filed Dec 7, 2006

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIRBAG LIGHT ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED THE AIRBAG HOUSING MECHANISMS NEEDED TO BE REPLACED. AFTERWARDS, THE PROBLEM PERSISTED. THE VEHICLE WAS RETURNED TO THE DEALER WHO DETERMINED THE FRONT AIRBAG CLOCK SPRINGS NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE AIRBAG LIGHT ILLUMINATED AGAIN. THE VEHICLE WAS INSPECTED BY A DEALER, WHO DETERMINED WHILE THE AIRBAG LIGHT WAS ILLUMINATED; THE AIRBAGS WERE INOPERATIVE, AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS ALERTED.

NHTSA ID
10175516
Incident
Dec 7, 2006
Mileage
52,476 mi
Airbags
Filed Oct 20, 2006

AIR BAG LIGHT TURNED ON. TOOK IT TO CHRYSLER/DODGE DEALER TO BE EXAMINED, THEY FOUND THE CLOCKSPRING ASSEMBLY NEEDED REPLACING. CLOCKSPRING ASSEMBLY WAS REPLACED FOR A COST OF $250.00. *NM

NHTSA ID
10171469
Incident
Oct 16, 2006
Airbags
Filed Jul 22, 2006

AIR BAG LIGHT STAYS ON. DEALER STATES CLOCK SPRING IS DEFECTIVE AND CHRYSLER DOES NOT DEEM THIS TO BE SAFETY HAZARD,WARRANTY OR RECALL ISSUE. THEREFORE WILL NOT PAY TO FIX PROBLEM. PARTS FOR FIX UNAVAILABLE AND REPAIR IS EXPENSIVE. *NM

NHTSA ID
10163161
Incident
Mar 10, 2006
Mileage
53,000 mi
Airbags
Filed Jul 15, 2006

AIR BAG LIGHT WOULD COME ON, GO OFF, COME ON, WHEN DRIVING. TOOK DODGE CARAVAN INTO DEALER SERVICE DEPT. THEY RAN A AIRBAG SYSTEM DIAGNOSIS AND DETERMINED AIR BAG WOULD NOT WORK, THEY SAID THEY HAD NEVER SEEN AN AIRBAG DEFECT. DEALER CALLED DODGE REPRESENTATIVE AND REPRESENTATIVE DENIED THE REQUEST TO CORRECT (PAY FOR) THIS PROBLEM. THIS VEHICLE HAS NEVER BEEN IN AN ACCIDENT. THIS SHOULD BE CONSIDERED AS A SERIOUS DEFECT AS IF AN ACCIDENT WOULD HAVE OCCURRED THE AIRBAG WOULD NOT HAVE WORKED/INFLATED. *JB

NHTSA ID
10162460
Incident
Jul 1, 2006
Mileage
30,803 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .