Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR
MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR
AIR BAG LIGHT REMAINED ON ALL THE TIME. BROUGHT VAN TO DEALER KNOWING THAT THEIR HAD BEEN LARGE RECALLS OF VANS WITH AIRBAG PROBLEMS IN THE PAST. THE CLOCKSPRING NEEDED TO BE REPLACED. COMPANY CLAIMED THAT THERE WAS NO RECALL FOR 2002 MODELS. THIS SEEMS TO BE AN ONGOING PROBLEM FOR DODGE AND SHOULD BE COVERED BY THEM. ALSO NOT COVERED UNDER THE WARRANTY. ALSO PROBLEMS WITH THE REAR WINDSHIELD WIPER MOTOR BREAKING. *JB
WHILE APPLYING THE BRAKE PEDAL VEHICLE STALLED. DRIVER WAS ABLE TO RESTART THE VEHICLE. WHILE DRIVING IN INCLEMENT WEATHER WINDSHIELD WIPERS FAILED . THIS CAUSED POOR VISIBILITY TO THE DRIVER. VEHICLE WAS TAKEN TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIRE JACK BROKE WHILE JACKING UP THE VAN, I WAS STOPPED AT A RED LIGHT AND ALL OF A SUDDEN MY VAN JUST PROCEEDED TO GO AND I NO CONTROL OTHER THAN RUNNING IN A DITCH TO STOP, THE VAN ALWAYS DRIFTS TO THE RIGHT WHEN DRIVING AND DEALER SAID IT NOT FAULTY THAT'S HOW ITS MADE TO DO, I HAD 7 SETS OF TIRES AND THE DEALERSHIP SAID THEY COULDN'T FIND ANYTHING WRONG WITH THIS VEHICLE , I HAD AN ALIGNMENT DONE 4 TIMES BECAUSE OF THE DRIFTING AND TIRES WEARING OUT SO OFTEN, I HAVE HAD THE BALL BEARINGS REPLACED 2 TIMES, I HAD THE AC RECHARGED WITH FREON 2 TIMES IT JUST WOULDN'T KEEP COOL, THE BACK DEFROSTER SOMETIMES DOESN'T DEFROST MAKING IT IMPOSSIBLE TO SEE WHILE DRIVING, BAD SMELL COMING FROM VAN IT SMELLS LIKE A SKUNK AND IT MAKES IT HARD TO BREATHE. *NM
THE FIRST FAILURE WAS THE AIRBAG LIGHT STAYING ON CONTINUELY. I HAD IT REPAIRED A FEW MONTHS AFTER BUYING THE VEHICLE NEW. LESS THAN SIX MONTHS LATER, THE LIGHT STAYED ON AGAIN. WE HAD MOVED TO ASHLAND AND IT WAS REPAIRED THERE. WITHIN A WEEK OF HAVING IT REPAIRED, I TRIED TO USE MY HORN AND IT DID NOT WORK. THEY COULDN'T FIX IT AT MY CONVIENCE, SO I HAD TO WAIT A FEW WEEKS TO GET IT REPAIRS. NOW, MY WINDOWS SOMETIMES GO UP AND DOWN AND SOMETIMES THEY DO NOT. MY VAN IS LESS THAN 2 YEARS OLD AND ALREADY, I HAVE HAD TO BORROW SOMEONES CAR BECAUSE MINE WAS IN THE SHOP. THIS SHOULD NOT HAPPEN WITH A NEW VAN WITH LESS THAN 25,000 MILES ON IT. DEBBIE WAGGONER [email protected]
WHILE DRIVING ON A DIRT ROADS DIRT AND ROCKS SEEPED THROUGH THE VENTILATION SYSTEM INTO THE VEHICLE. *AK
WHILE DRIVING THE REAR SIDE VENT WINDOW EXPLORED IN AN INWARD POISTION .*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .