Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2002 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG
2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE REAR SEAT BELT WAS SHREDDING AND SHE HAD THEM REPLACED. SEVERAL MONTHS LATER, THE FAILURE WAS EXHIBITED ON THE FRONT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER ADVISED THAT THEY NEEDED TO REPLACE ALL OF THE SEAT BELTS AND THE RETRACTORS. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED.THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 130,000.
THE REAR SEAT BELTS IN OUR 2002 DODGE CARAVAN HAVE STOPPED FUNCTIONING AGAIN. THEY WERE REPLACED IN FEBRUARY 2003, JANUARY 2007 AND ARE GOING IN TO BE REPLACE AGAIN TODAY JULY 2007. THEY DO NOT ENGAGE WHEN PULLED AND THEY DO NOT RETRACT AFTER USE. *TR
DT: THE CONSUMER'S VEHICLE HIT A SEMI TRAILER AT ABOUT 20 MPH AND THE FRONTAL AIRBAGS DID NOT DEPLOY. THE DRIVER TRIED TO BRAKE, AND THE IMPACT WAS IN THE FRONT OF THE VEHICLE. THE BUMPER WAS MOVED BACK 8 INCHES, THE TRANSMISSION, THE COOLER AND RADIATOR WERE BENT OVER THE MOTOR. CONSUMER HAS FILED A COMPLAINT WITH CHRYSLER, AND THEY SENT AN INVESTIGATOR TO SEE THE DAMAGE AND TAKE PICTURES. THE VAN WAS TOTALED. THERE WAS 1 INJURY, THE INJURY WOULD NOT HAD BEEN AS BAD IF THE AIRBAGS WOULD HAVE DEPLOYED. THE PASSENGER SUFFERED INTERNAL INJURIES, BLEEDING, AND BRUISING DUE TO SEAT BELT FAILURE. *AK
VEHICLE AIR BAG LIGHT WOULD STAY ILLUMINATED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER INFORMED THE CONSUMER THAT THE PASSENGER'S SEAT BELT TENSION NEEDED REPLACED. *NM *SC
I HAD PURCHASED A 2002 DODGE CARAVAN SE AND IMMEDIATELY AFTER IT WAS BACK IN THE SHOP FOR REPAIRS. I HEARD A NOISE IN THE WINDOW AND THE DODGE PLACE TOLD ME IT WAS NOTHING NOT TO WORRY ABOUT IT. ALSO I HAVE MADE SEVERAL TRIPS TO THE DODGE PLACE FOR THE BRAKES (REPLACED 6 TIMES ) , SLIDING DOOR DOESN'T STAY LATCHED AND ALWAYS SLIDES AND HITS MY CHILDREN WHILE GETTING IN OR OUT OF THE VEHICLE, THE DRIVERS SIDE SEAT BELT COMES UNDONE FOR NO REASON (IT WONT STAY LATCHED), I HAD A FLAT AND THE TIRE JACK BROKE WHILE JACKING UP THE VAN, I WAS STOPPED AT A RED LIGHT AND ALL OF A SUDDEN MY VAN JUST PROCEEDED TO GO AND I NO CONTROL OTHER THAN RUNNING IN A DITCH TO STOP, THE VAN ALWAYS DRIFTS TO THE RIGHT WHEN DRIVING AND DEALER SAID IT NOT FAULTY THAT'S HOW ITS MADE TO DO, I HAD 7 SETS OF TIRES AND THE DEALERSHIP SAID THEY COULDN'T FIND ANYTHING WRONG WITH THIS VEHICLE , I HAD AN ALIGNMENT DONE 4 TIMES BECAUSE OF THE DRIFTING AND TIRES WEARING OUT SO OFTEN, I HAVE HAD THE BALL BEARINGS REPLACED 2 TIMES, I HAD THE AC RECHARGED WITH FREON 2 TIMES IT JUST WOULDN'T KEEP COOL, THE BACK DEFROSTER SOMETIMES DOESN'T DEFROST MAKING IT IMPOSSIBLE TO SEE WHILE DRIVING, BAD SMELL COMING FROM VAN IT SMELLS LIKE A SKUNK AND IT MAKES IT HARD TO BREATHE. *NM
REAR SHOULDER SEAT BELTS DID NOT WORK PROPERLY. THE AUTOMATIC LOCKING RETRACTOR FOR THE SHOULDER BELTS DID NOT LOCK PROPERLY. DEALER EXAMINED THE BELTS AND COULD NOT EXPLAIN WHY THE RETRACTOR DID NOT LOCK. *AK REAR SEAT BELTS DOESN'T LOCK WHEN BRAKES ARE ACTIVATED. *LA
IWOULD LIKE TO PLACE A COMPLAINT ABOUT THE GEN3 SEATBELTS. I JUST READ AN ARTICLE ON THE POSSIBLE DANGER THAT THESE BELTS POSE. WE HAVE A 2002 DODGE CARAVAN AND A 2004 CHRYSLER TOWN & COUNTRY AND IT'S VERY UPSETTING THAT DAIMLER CHRYSLER IS NOT TAKING ACTION. *AK
THE REAR SEAT BELT BUCKLES DO NOT LATCH. *AK THE CONSUMER STATED WHILE DRIVING, THE REAR SEAT BELT WHICH WAS HOLDING A CHILD SAFETY SEAT BECAME UNBUCKLED. *JB *NM
I BOUGHT A USED VEHICLE FROM A DEALERSHIP. THE FRONT PASSENGER SIDE BUCKLE SEEMED TO BE DEFECTIVE AND USUALLY DIDN'T LATCH AT ALL. *AK
CONSUMER CALLED COMPLAINING THAT THE SEAT BELTS WHICH ARE LOCATED ON THE SLIDING DOORS ARE NOT SAFE FOR THE PASSENGER. DEALER NOTIFIED. *AK
THE GENERATION 3 SEAT BELTS IN MY VAN NEED TO BE REPLACED IN LIGHT OF ALL THAT HAS HAPPENED, INCLUDING ALL THE INFORMATION CONTAINED IN THE WEBSITE WWW.UNSAFEBELTS.COM. THIS SEEMS TO AFFECT OVER 14 MILLION PEOPLE, AND NO RECALL HAS YET BEEN MADE. BUT THE DEATHS KEEP RISING, AND THE MONEY ADDS UP FOR DAIMLER-CHRYSLER. I AM THINKING OF FILING A LAWSUIT OF MY OWN IN THE FACT THAT THERE IS KNOWLEDGE ABOUT THESE THINGS HAPPENING TO SEAT BELTS AND NOTHING IS BEING DONE EXCEPT SITTING ON THEIR BUTTS!! TODAY I CALLED CHAMPION DODGE LOCATED IN GULFPORT, MISSISSIPPI AND WAS TOLD THAT THEY WILL NOT REPLACE THE BELTS...INSTEAD I WOULD HAVE TO PA TO GET THEM DONE!! I THINK A NICE AD IN THE LOCAL NEWSPAPER WILL DO THE TRICK!! I HAVE A 19-MONTH OLD GIRL, I WILL BE DAMNED IF I WILL JUST LET THIS GO. THANK YOU FOR YOUR TIME. MR. WESTERLUND . *NLM
SEAT BELT BUCKLE BEHIND THE DRIVER BROKE .*AK
WHILE TRAVELING ON HIGHWAY AND WITHOUT PRIOR WARNING MIDDLE SEAT BELT IN REAR OF PASSENGER SEAT BECAME UNBUCKLED. DEALERSHIP IS AWARE OF PROBLEM.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .