2002 Dodge Caravan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Caravan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags5919.2%
- Steering3611.7%
- Electrical3611.7%
- Transmission237.5%
- Engine227.2%
- Brakes175.5%
- Seat belts154.9%
- Exterior lighting134.2%
- Body & structure123.9%
- Suspension113.6%
- Other / unspecified103.3%
- Interior & seats103.3%
- Tires & wheels103.3%
- Fuel system92.9%
- Visibility82.6%
- Driver assistance62.0%
- Heating & air conditioning51.6%
- Powertrain (other)51.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO INTERMITTENT AIRBAG WARNING LIGHT DISPLAYED ON THE DASHBOARD AND CLOCKSPRING FAILURE. *SMD
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. UPDATED 8/10/15*CN
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG
THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THERE WAS NO RECALL RELATED TO THE DEFECT. THE FAILURE MILEAGE WAS 53,000.
TRANSMISSION FAILED AT 59,000 MILES- WILL COST ME AT LEAST $2650 WHEN I PICK IT UP THURSDAY, 10/25/07. WHAT CHOICE DO I HAVE, I HAVE TO GET TO WORK. I BOUGHT IT NEW AND IT WILL BE PAID OFF NEXT OCTOBER, 2008. I'VE HAD THAT VAN TO THE TWO DODGE DEALERS AND AT LEAST TWO DIFFERENT INDIVIDUAL MECHANICS. I'VE PAID FOR EMISSIONS REPAIRS, 3 SETS OF TIRES. I HAD THE "CARAVAN" LETTERS REPLACED AND THEY ARE NOW ETCHED OUT AGAIN, I'VE BEEN DRIVING IT AND IT QUIT BEFORE, BUT TODAY'S INCIDENT, WAS JUST A NEAR MISS I WASN'T CRUSHED BETWEEN A SCHOOL BUS AND A TRACTOR TRAILER. THE VAN JUST WOULDN'T GO. I WAS JUST SICK ALL DAY-SCARED AND ACTUALLY LEFT WORK EARLY. *JB
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
ENGINE BROKE
THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,
ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG
2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
2002 DODGE CARAVAN HEADLIGHT ELECTRICAL ISSUE. MY HEADLIGHTS DO NOT TURN ON WHEN I TURN THE SWITCH. SOMETIMES THEY COME ON QUICKLY SOMETIMES THEY TAKE MORE THAN 30 MINUTES. FOR THEM TO TURN OFF I HAVE THE SAME PROBLEM. ALSO MY WINDSHIELD WIPERS DON'T WORK. THEY TURN ON THE SAME WAY THE HEADLIGHTS DO. IF IT BEGINS TO RAIN WHILE I AM DRIVING I HAVE TO PULL OVER. THIS IS A SERIOUS SAFETY ISSUE. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF
73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
MY 2002 DODGE CARAVAN IS MISSING THE LOWER ANCHORS IN THE THIRD ROW SEAT FOR THE LATCH SYSTEM. I PURCHASED THE VEHICLE BRAND NEW AND HAVE NOT PREVIOUSLY NOTICED THE LACK OF THE ANCHORS SINCE I JUST NOW AM INSTALLING A CAR SEAT. *TR
DRIVING ON A BOULEVARD THOROUGHFARE IN A SNOWSTORM, I LEANED BACK SLIGHTLY ON THE SEATBACK TO SHIFT MY WEIGHT SO I COULD SEE BETTER. I HEARD A LOUD SOUND SIMILAR TO A BULLET BEING FIRED, AND THE SEATBACK IMMEDIATELY FELL BACKWARD TO A HORIZONTAL POSITION. I WAS NOW ON MY BACK, UNABLE TO SEE THE ROAD OR OTHER REFERENCES THROUGH ANY WINDOW. I PULLED MYSELF UP USING THE STEERING WHEEL AND REGAINED CONTROL OF THE CAR. LUCKILY THERE WERE NO ACCIDENTS OR INJURY. I PHONED THE VEHICLE MANUFACTURER CUSTOMER SERVICE CENTER AND REPORTED WHAT TOOK PLACE. THEY ASSIGNED A CASE NUMBER AND TOLD ME TO HAVE MY DEALER MAKE A DIAGNOSIS AND CALL THEM. THEY PHONED ME BACK THE SAME DAY SAYING THE MANUFACTURER WILL PAY TO HAVE THE SEAT REPAIRED IF I AGREED TO A $200. CO-PAY. I AGREED AND THE DEALER REPAIRED THE SEAT RECLINER, STATING ON THEIR PAPERWORK "THERE WAS A NUT ON THE SEAT FRAME THAT BROKE/SNAPPED OFF OF ROD." I ASKED FOR THE BROKEN PARTS, BUT THE DEALER SAID THE MANUFACTURER REQUESTED THEY BE SENT TO THEM. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR
TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR
MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 73,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
DT*: THE CONTACT STATED THE VEHICLE EMITTED A FOGHORN-LIKE SOUND FROM THE AIR CONDITIONING SYSTEM. THIS ONLY OCCURRED WHILE THE AIR CONDITIONING SYSTEM WAS RUNNING ON LOW FAN SPEED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
DT: THE CONTACT HAD RECALL REPAIR WORK DONE ON AIR CONDITIONER DRAIN HOSE. AFTER THE DEALER FINISHED THE WORK, THE DEALER CHARGED THE CONTACT $91.00 FOR THE SERVICE. HE HAS BEEN IN CONTACT WITH THE DEALER SEVERAL TIMES IN THE PAST WEEK, AND THEY STATED THEY WOULD BE CALLING HIM BACK, BUT THEY NEVER DID. ALSO, THE DEALERSHIP TOLD HIM THAT THE SERVICE MANAGER WAS NOT THEIR TO SPEAK WITH, AND THAT WHEN THE MANAGER WAS AVAILABLE HE WILL CALL HIM BACK.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES OVER THE YEARS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .