RoadVitals

2002 Dodge Caravan Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
245
Latest Nov 13, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
24

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Caravan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

59
reports

From owner reports, verbatim

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO INTERMITTENT AIRBAG WARNING LIGHT DISPLAYED ON THE DASHBOARD AND CLOCKSPRING FAILURE. *SMD

NHTSA ID 10838365 · filed Feb 8, 2016

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG DEPLOYED WITHOUT WARNING. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 152,000. UPDATED 8/10/15*CN

NHTSA ID 10721305 · filed May 25, 2015
All 59 reports naming airbags

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

36
reports

From owner reports, verbatim

SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG

NHTSA ID 11090834 · filed Apr 28, 2018

THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,

NHTSA ID 10969351 · filed Mar 29, 2017
All 36 reports naming steering

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

36
reports

From owner reports, verbatim

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS

NHTSA ID 10616608 · filed Jul 27, 2014

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID 10536445 · filed Aug 21, 2013
All 36 reports naming electrical

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

23
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. THE VEHICLE WAS PARKED WHEN THE CONTACT DETECTED THAT THE AUTOMATIC TRANSMISSION AND WATER PUMP WERE LEAKING FLUIDS. ALSO, THE FLYWHEEL BROKE IN HALF. THE AUTHORIZED DEALER STATED THAT THE OWNER WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE SERVICE WARRANTY WAS EXPIRED. THERE WAS NO RECALL RELATED TO THE DEFECT. THE FAILURE MILEAGE WAS 53,000.

NHTSA ID 10322092 · filed Mar 25, 2010

TRANSMISSION FAILED AT 59,000 MILES- WILL COST ME AT LEAST $2650 WHEN I PICK IT UP THURSDAY, 10/25/07. WHAT CHOICE DO I HAVE, I HAVE TO GET TO WORK. I BOUGHT IT NEW AND IT WILL BE PAID OFF NEXT OCTOBER, 2008. I'VE HAD THAT VAN TO THE TWO DODGE DEALERS AND AT LEAST TWO DIFFERENT INDIVIDUAL MECHANICS. I'VE PAID FOR EMISSIONS REPAIRS, 3 SETS OF TIRES. I HAD THE "CARAVAN" LETTERS REPLACED AND THEY ARE NOW ETCHED OUT AGAIN, I'VE BEEN DRIVING IT AND IT QUIT BEFORE, BUT TODAY'S INCIDENT, WAS JUST A NEAR MISS I WASN'T CRUSHED BETWEEN A SCHOOL BUS AND A TRACTOR TRAILER. THE VAN JUST WOULDN'T GO. I WAS JUST SICK ALL DAY-SCARED AND ACTUALLY LEFT WORK EARLY. *JB

NHTSA ID 10206711 · filed Oct 23, 2007
All 23 reports naming transmission

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

22
reports

From owner reports, verbatim

ENGINE BROKE

NHTSA ID 11151374 · filed Nov 13, 2018

THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,

NHTSA ID 10969351 · filed Mar 29, 2017
All 22 reports naming engine

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

17
reports

From owner reports, verbatim

THE STEERING WHEEL GETS LOCK WERE EVER I STOP ,INTERNAL CONTROL FAILURE, RADIATOR HEAT CONSTANTLY WHEN I AM DRIVING ,

NHTSA ID 10969351 · filed Mar 29, 2017

ON 6/5/14 WHILE DRIVING DOWN THE HWY AT 65MPH A DEER HAD BOLTED OUT IN FRONT OF MY 02 CARAVAN. I HAD REACTION TIME WITH HITTING MY BRAKES UNTIL MY BRAKE LIGHT ILLUMINATED & MY VAN CONTINUES SLIDING ON DRY PAVEMENT, I ATTEMPTED HITTING MY HORN BUT NOTICED THE SECTION OF THE STEERING WHEEL THAT THE HORN ISS LOCATED WAS ROCK HARD & COULD NOT BE PUSHED IN EVEN THE SLIGHTEST. I ENDED UP HITTING THE DEER DEAD CENTER OF THE FRONT OF MY VAN, CRUMPLED MY HOOD, CRACKING MY RADIATOR, HEADLIGHT ASSEMLIES, GRILL & COOLING FANS. MY AIRBAGS NEVER DEPLOYED. SINCE THIS INCIDENT MY BRAKE LIGHT ILLUMINATED JUST ABOUT EVERY TIME I PRESS ON THE BRAKES & COME TO A REST LASTING 30 SECOND OR LONGER & WILL GO OFF MOMENTS AFTER RELEASING THE PEDAL. APPROX MILEAGE 165, 000 ROAD CONDITIONS WERE DRY, DAYLIGHT & 100% VISIBILITY. *JS

NHTSA ID 10616608 · filed Jul 27, 2014
All 17 reports naming brakes

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

15
reports

From owner reports, verbatim

SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG

NHTSA ID 11090834 · filed Apr 28, 2018

2002 DODGE CARAVAN. CONSUMER WRITES IN REGARDS TO AIR BAGS MALFUNCTION. *SMD THE CONSUMER STATED HE WAS INVOLVED IN AN ACCIDENT ON AUGUST 9, 2013. THE AIR BAGS FAILED TO DEPLOY EVEN AFTER THE IMPACT, AND THERE WERE POSSIBLE SEAT BELT ISSUES, AS WELL. BECAUSE OF THE FAILURE, HIS WIFE WAS EJECTED FROM THE PASSENGER SIDE OF THE VEHICLE, AND DIED TWO DAYS LATER. HAD THE AIR BAGS DEPLOYED, SHE WOULD HAVE REMAINED IN THE VEHICLE AND HAD A GREATER CHANCE OF LIVING. *JB

NHTSA ID 10544763 · filed Sep 24, 2013
All 15 reports naming seat belts

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

13
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID 10426744 · filed Sep 22, 2011

2002 DODGE CARAVAN HEADLIGHT ELECTRICAL ISSUE. MY HEADLIGHTS DO NOT TURN ON WHEN I TURN THE SWITCH. SOMETIMES THEY COME ON QUICKLY SOMETIMES THEY TAKE MORE THAN 30 MINUTES. FOR THEM TO TURN OFF I HAVE THE SAME PROBLEM. ALSO MY WINDSHIELD WIPERS DON'T WORK. THEY TURN ON THE SAME WAY THE HEADLIGHTS DO. IF IT BEGINS TO RAIN WHILE I AM DRIVING I HAVE TO PULL OVER. THIS IS A SERIOUS SAFETY ISSUE. *TR

NHTSA ID 10256849 · filed Jan 29, 2009
All 13 reports naming exterior lighting

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

12
reports

From owner reports, verbatim

THE VIN INFORMATION IN THE DATABASE HAS BEEN CHANGED BY THE AUTO BODY SHOP IN ORDER TO AVOID RETURNING THE VAN TO ITS "PRE ACCIDENT CONDITION".

NHTSA ID 10808044 · filed Dec 2, 2015

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

NHTSA ID 10568723 · filed Mar 12, 2014
All 12 reports naming body & structure

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

11
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF

NHTSA ID 10520874 · filed Jun 20, 2013

73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR

NHTSA ID 10269082 · filed May 18, 2009
All 11 reports naming suspension

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

10
reports

From owner reports, verbatim

I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR

NHTSA ID 10611272 · filed Jul 17, 2014

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THE RADIO WIRES WOULD SHORT CIRCUIT WHENEVER THE RADIO WAS ACTIVATED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 04V531000 (EQUIPMENT). THE VIN WAS NOT INCLUDED IN THE RECALL. IN ADDITION, THE DRIVER'S SIDE EXTERIOR AND INTERIOR SLIDING DOORS WOULD NOT UNLOCK. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO MENTIONED THAT THE FUEL TANK HOSE WAS REPLACED PREVIOUSLY. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. *TR

NHTSA ID 10568723 · filed Mar 12, 2014
All 10 reports naming other / unspecified

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

10
reports

From owner reports, verbatim

MY 2002 DODGE CARAVAN IS MISSING THE LOWER ANCHORS IN THE THIRD ROW SEAT FOR THE LATCH SYSTEM. I PURCHASED THE VEHICLE BRAND NEW AND HAVE NOT PREVIOUSLY NOTICED THE LACK OF THE ANCHORS SINCE I JUST NOW AM INSTALLING A CAR SEAT. *TR

NHTSA ID 10267574 · filed May 3, 2009

DRIVING ON A BOULEVARD THOROUGHFARE IN A SNOWSTORM, I LEANED BACK SLIGHTLY ON THE SEATBACK TO SHIFT MY WEIGHT SO I COULD SEE BETTER. I HEARD A LOUD SOUND SIMILAR TO A BULLET BEING FIRED, AND THE SEATBACK IMMEDIATELY FELL BACKWARD TO A HORIZONTAL POSITION. I WAS NOW ON MY BACK, UNABLE TO SEE THE ROAD OR OTHER REFERENCES THROUGH ANY WINDOW. I PULLED MYSELF UP USING THE STEERING WHEEL AND REGAINED CONTROL OF THE CAR. LUCKILY THERE WERE NO ACCIDENTS OR INJURY. I PHONED THE VEHICLE MANUFACTURER CUSTOMER SERVICE CENTER AND REPORTED WHAT TOOK PLACE. THEY ASSIGNED A CASE NUMBER AND TOLD ME TO HAVE MY DEALER MAKE A DIAGNOSIS AND CALL THEM. THEY PHONED ME BACK THE SAME DAY SAYING THE MANUFACTURER WILL PAY TO HAVE THE SEAT REPAIRED IF I AGREED TO A $200. CO-PAY. I AGREED AND THE DEALER REPAIRED THE SEAT RECLINER, STATING ON THEIR PAPERWORK "THERE WAS A NUT ON THE SEAT FRAME THAT BROKE/SNAPPED OFF OF ROD." I ASKED FOR THE BROKEN PARTS, BUT THE DEALER SAID THE MANUFACTURER REQUESTED THEY BE SENT TO THEM. *TR

NHTSA ID 10218845 · filed Feb 22, 2008
All 10 reports naming interior & seats

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

10
reports

From owner reports, verbatim

I PURCHASED A 2002 DODGE CARAVAN VAN ON JUNE 9, 2014. ON JULY 11, WHILE IN HOUSTON, TEXAS, MY VEHICLE SUSTAINED A FLAT TIRE. I TOOK IT TO FIRESTONE TO REPAIR THE TIRE. THE TIRE WAS IRREPARABLE. MY SPARE TIRE HAD A HUMP IN IT AND CONSEQUENTLY I WASN'T ABLE TO PUT IT ON THE VEHICLE. ANOTHER TIRE WAS MANUFACTURED IN 2005. THE OTHER TIRE WAS MANUFACTURED IN 2012 BUT HAS A GASH IN THE TIRE. THE THREE REMAINING TIRES HAVE NO TREAD ON THEM. IN THE EVENT THAT ONE OF MY TIRES GOES OUT I HAVE NO SPARE. I PURCHASED A NEW TIRE FOR 79.00.I WAS TOLD TIRES ARE NOT COVERED. I HAVE BEEN DELAYED AND STRANDED DUE TO IGNITION SWITCH PROBLEMS. UPON BRINGING THE VEHICLE TO THE DEALERSHIP THEY REFUSED TO INSPECT IT. *TR

NHTSA ID 10611272 · filed Jul 17, 2014

TL* THE CONTACT OWNS A 2002 DODGE GRAND CARAVAN EQUIPPED WITH DOUGLAS XTRA TRAC II TIRES SIZE 215-70 R15, DOT NUMBER (MD34JV1R3912). THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE TRACTION CONTROL WAS LOST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO STATED THAT THE BELTS FAILED FROM THE INSIDE OUT ON BOTH FRONT TIRES. THE TIRES WERE REPLACED. THE MANUFACTURER NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID 10559375 · filed Jan 10, 2014
All 10 reports naming tires & wheels

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

9
reports

From owner reports, verbatim

SOMETHING WRONG WITH MY GAS TANK, IT ALWAYS STOPS ME EVEN IF IT'S HALFWAY. THE DRIVER SEAT BELT DOESN'T STAY WELL. THE HOLES WHERE THE ENGINE ALWAYS COMES OFF AND THERE'S A LOT OF SMOKE COMING OUT. THE HEADLINER IS COMING OFF AND THERE'S LIKE A SAND FALLING TO MY KIDS. THE BREAK IS NOT THAT STRONG

NHTSA ID 11090834 · filed Apr 28, 2018

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THERE WAS A STRONG ODOR OF FUEL INSIDE OF THE VEHICLE. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL INJECTOR HOSE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

NHTSA ID 10763107 · filed Sep 11, 2015
All 9 reports naming fuel system

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

8
reports

From owner reports, verbatim

WINDOW ON PASSENGER SIDE FAILS TO WORK. PRESSING THE WINDOW OPENED BUTTON LOWERED THE WINDOW, BUT THEN IT WOULDN'T RAISE IT. AFTER SOME TIME, THE BUTTON BEGAN WORKING AGAIN AND WE WERE ABLE TO RAISE IT. A FEW DAYS LATER WE LOWERED IT AGAIN AND IT AGAIN GOT STUCK. AFTER GETTING IT RAISED, WE DON'T LOWER THE WINDOW ANYMORE OUT OF CONCERN THAT IT'LL GET STUCK IN THE LOWERED POSITION. *TR

NHTSA ID 10282231 · filed Aug 29, 2009

MY 2002 DODGE CARAVAN DRIVERS SIDE WINDOW BROKE AT 70K MILES, (NEW MOTOR) I HAD IT REPLACED AND NOW PASSENGER SIDE WINDOW IS BROKE 130K MILES. THIS IS A DEFECT IN THE MOTOR... MY SISTER HAS THE SAME VAN AND HERS IS BROKE TOO.I WOULD LIKE THIS RECALLED SO THAT I CAN OPEN THE WINDOW. *TR

NHTSA ID 10278251 · filed Jul 24, 2009
All 8 reports naming visibility

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE BEGAN TO SURGE IN A JERKING MOTION. THE SPEEDOMETER READING ALSO FLUCTUATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

NHTSA ID 10536445 · filed Aug 21, 2013

TL*THE CONTACT OWNS A 2002 DODGE CARAVAN. IN 2007, THE CONTACT BROADSIDED ANOTHER VEHICLE AND NEITHER FRONT AIR BAGS DEPLOYED. THERE WERE NO INJURIES, BUT THE VEHICLE SUSTAINED $3,800 WORTH OF DAMAGE. A POLICE REPORT WAS FILED AND THE VEHICLE WAS REPAIRED. PRIOR TO THE CRASH, THE HORN AND CRUISE CONTROL FAILED, AND THE AIR BAG LIGHT FLICKERED AND THEN REMAINED ILLUMINATED. THERE WAS A RECALL FROM 1998 TO 2000 REGARDING THE CLOCK SPRING. THE SPEED AND VIN WERE UNKNOWN. THE CURRENT MILEAGE WAS 74,000 AND FAILURE MILEAGE WAS 73,000.

NHTSA ID 10222941 · filed Mar 31, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

5
reports

From owner reports, verbatim

DT*: THE CONTACT STATED THE VEHICLE EMITTED A FOGHORN-LIKE SOUND FROM THE AIR CONDITIONING SYSTEM. THIS ONLY OCCURRED WHILE THE AIR CONDITIONING SYSTEM WAS RUNNING ON LOW FAN SPEED. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, HOWEVER THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.

NHTSA ID 10168887 · filed Sep 21, 2006

DT: THE CONTACT HAD RECALL REPAIR WORK DONE ON AIR CONDITIONER DRAIN HOSE. AFTER THE DEALER FINISHED THE WORK, THE DEALER CHARGED THE CONTACT $91.00 FOR THE SERVICE. HE HAS BEEN IN CONTACT WITH THE DEALER SEVERAL TIMES IN THE PAST WEEK, AND THEY STATED THEY WOULD BE CALLING HIM BACK, BUT THEY NEVER DID. ALSO, THE DEALERSHIP TOLD HIM THAT THE SERVICE MANAGER WAS NOT THEIR TO SPEAK WITH, AND THAT WHEN THE MANAGER WAS AVAILABLE HE WILL CALL HIM BACK.*AK

NHTSA ID 10140441 · filed Oct 21, 2005

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

5
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE GEAR SHIFTED FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES OVER THE YEARS. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ID 10605809 · filed Jun 25, 2014

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE BEGAN TO DECELERATE INDEPENDENTLY AND LOSE POWER. THE FAILURE WAS SPORADIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS WHERE THE TECHNICIAN STATED THAT THE POWER TRAIN CONTROL MODULE WOULD HAVE TO BE REPLACED. THE FAILURE RECURRED AFTER REPAIRS. IN ADDITION, WHEN THE TURN SIGNAL WAS ACTIVATED THE OPPOSITE TURN SIGNAL LIGHT WOULD ILLUMINATE ERRONEOUSLY AND THE OIL WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED A SECOND TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID 10426744 · filed Sep 22, 2011

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .