RoadVitals

2002 Dodge Caravan Suspension Problems

Owner-reported complaints naming the suspension system, filed with NHTSA

Data refreshed

Suspension reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Jun 20, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 245 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2002 Dodge Caravan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming suspension

Shown in the owner’s own words, exactly as filed

Body & structureSuspension
Filed Jun 20, 2013

TL* THE CONTACT OWNS A 2002 DODGE CARAVAN. THE CONTACT STATED THAT THERE WAS CORROSION ON THE REAR DRIVER AND PASSENGER SIDE WHEELS. THE CONTACT HEARD A LOUD NOISE AND TOOK VEHICLE TO A PRIVATE MECHANIC FOR AN INSPECTION WHO STATED THAT THE DRIVER PASSENGER SIDE MOUNT WAS CORRODED AND ALMOST FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS NOT REPORTED TO THE MANUFACTURER. THE FAILURE MILEAGE WAS 150,000. THE CURRENT MILEAGE WAS 172,000. ..UPDATED 08-07-13 *BF

NHTSA ID
10520874
Incident
Jan 1, 2004
Mileage
150,000 mi
Suspension
Filed May 18, 2009

73,000 MILES AND THE ORIGINAL STRUTS AND CAPS BOTH NEED TO BE REPLACED. *TR

NHTSA ID
10269082
Incident
May 2, 2009
Mileage
72,000 mi
Exterior lightingOther / unspecifiedSuspension
Filed Feb 2, 2006

HEADLIGHTS KEPT FLICKERING WHEN TURN SIGNAL WAS TURN ON ALSO HIGH BEAM LIGHT SWITCH WOULD STAY ON AFTER FLASHING THEM. FRONT SUSPENSION SQUEAKS AND MAKES CLUNKING NOISE WHEN HITTING BUMPS. BELTS SQUEAK THEY ARE BRAND NEW LESS THAN 10000 MILE WITH IT ON. *JB

NHTSA ID
10149332
Incident
Aug 19, 2005
Mileage
72,000 mi
Suspension
Filed Jan 10, 2006

FRONT SWAY BAR BUSHINGS NEED REPLACING AT 28K. *JB

NHTSA ID
10147347
Incident
Jan 10, 2006
BrakesSteeringSuspension+1 more
Filed Dec 29, 2005

I HEARD A "BANGING" NOISE WHILE DRIVING ON THE HIGHWAY AT 50 MPH. SO I CALLED MY DEALER TO SCHEDULE AN APPT FOR MULTIPLE OF REASONS AND THEY FOUND THE FOLLOWING ISSUES AGAIN WITH MY CAR; MY FRONT BRAKES (SHOE PADES, ROTOR'S TURNED) NEEDED TO BE REPLACED AGAIN SINCE I'VE HAD THIS CAR AND THE CAR ONLY HAS 45,000 MILES ON IT AND PREVIOUS TO THAT, THE DEALER REPLACED THE SHOE PADES AGAIN AT 19,000 MILES?? ALSO AT 19,000 MILES, THE DEALER HAD TO REPLACE THE "BUSHINGS AND LINKS" FOR THE FRONT END AND AGAIN AT 45,000 MILES TWO DAYS AGO. I AM STRATING TO WONDER IF THERE IS A DIRECT LINK BETWEEN THE TWO PARTS GOING PREMATURELY. I ALSO HAD TO REPLACE ALL FOUR TIRES BECAUSE DUE TO THE WEAR/TEAR ON THEM BECASUE THEY WERE UNSAFE. THE DEALER WON'T WARRENTY THEM, SO I HAD TO BUY NEW SET OF TIRES AT 19,000 MILES. I THINK THE TIRES WORN OUT PREMATURELY DUE TO ALL THE FRONT END PROBLEMS THAT I AM HAVING. THERE ALSO HAVE BEEN A NUMBER OF "POWER STEERING" ISSUES WITH MY VEHICHLE SINCE I PURCHASED IT. I BELIEVE THERE HAS BEEN TWO RECALLS ON THE POWER STEERING UNIT AND HAD THE DEALER TAKE CARE OF THEM.(HAD THE CAR TOWED BECAUSE THE POWER STEERING WON'T WORK AND IT LEAKED ALL OVER MY NEW DRIVEWAY) I 'VE HAD THE CAR BACK TO THE DEALER 3 TIMES FOR "POWER STEERING" LEAKING. THE LATEST NEW WAS THE A "BOOT" OF SOME SORT IN THE "RACK-AND-PINION STEERING" WAS THE CAUSE OF THE POWER STEERING LEAK AND THEY ALSO FOUND AN OIL LEAK ON THE HEADCASK COVER TOO. AFTER EVERYTHING WAS FINALLY FINIHSED (AFTER 2 DAYS) I PICKED UP THE CAR AND DROVE IT HOME BUT I AM GOING TO BRING IT BACK TO THE DEALSHIP BECAUSE NOW THE CAR IS SWAYING LEFT/RIGHT AND THE DEALERSHIP SAID THEY DID A FRONT END ALIGNEMENT BECAUSE OF ALL THE WORK THEY HAD TO DUE TO THE VEHICLE. *JB

NHTSA ID
10146342
Incident
Dec 27, 2005
Mileage
19,000 mi
Suspension
Filed May 4, 2005

CONTACT STATED: WHILE DRIVING SLOWLY DURING A U TURN TO PARK GOING ABOUT 3-4 MPH THE REAR DRIVER'S SIDE HUB FELL COMPLETELY OFF. NORMAL WEATHER CONDITIONS. TOOK VEHICLE TO TOYOTA OF DALLAS DEALERSHIP. THE HUB WAS STILL ATTACHED TO THE TIRE. UPON OBSERVATION 1/2 OF THE BOLTS STILL SCREWED INTO THE HOLE, THE OTHER TWO WERE LAYING OUT IN THE STREET, TWO BOLTS WERE MISSING. MASSIVE RUST BUILT UP IMPLIED THERE WAS NEVER A BOLT INSIDE. AN INVESTIGATOR CONFIRMED THAT IT LOOKS LIKE TWO BOLTS WERE NEVER IN THE SPINDLE , AND CAUSED EXCESS STRESS ON THE TWO BOLTS, AND CAUSED THEM TO SNAP IN HALF, CAUSING THE HUB TO COME OFF.*AK

NHTSA ID
10119872
Incident
Apr 27, 2005
Suspension
Filed Mar 28, 2005

VEHICLE VIBRATED SEVERELY WHILE DRIVING AT ANY SPEED. VEHICLE HAS NOT BEEN INSPECTED AT THIS TIME. CONSUMER ANTICIPATED ONE OF THE FRONT WHEELS MAY COME OFF WHILE DRIVING.*AK

NHTSA ID
10116951
Incident
Mar 1, 2005
Mileage
5,000 mi
Suspension
Filed Feb 27, 2005

STARTING AT APPROX. 40,000-45,000 MILES THERE WAS A THUMPING NOISE UNDER DRIVER SIDE FEET. THOUGHT MAYBE WAS TIRES,THEY WERE REPLACED AT 54,000 MILES. NOISE WAS STILL THERE. TOOK TO DEALERSHIP. HAD FOR ABOUT A WEEK, FIRST DIAGNOSIS WAS BALL JOINTS, TIE RODS, A-ARMS. COVERED UNDER EXTENDED WARRANTY HAD TO PAY $100 DEDUCTIBLE. NO MORE THAN A WEEK LATER STILL THERE, CALLED AND MADE AN APPOINTMENT. DIAGNOSIS SECOND TIME WAS STRUTS, STABILIZER BAR, BUSHINGS. AGAIN, COVERED UNDER MANUFACTURER WARRANTY BUT STILL HAD TO PAY ANOTHER $100 DEDUCTIBLE. EVEN THOUGH STILL PART OF SAME PROBLEM. NOW A WEEK LATER, PROBLEM AGAIN PERSISTS BUT WORSE. YOU CAN JUST SIT IN THE VAN AND SHAKE IT AND HEAR THE ACTUAL NOISE INSTEAD OF HAVING TO DRIVE IT. AGAIN, I NOW HAVE TO TAKE IT BACK TO THE DEALER FOR ANOTHER APPOINTMENT. *JB

NHTSA ID
10112254
Incident
Jan 7, 2005
Mileage
56,000 mi
Suspension
Filed Nov 2, 2004

FRONT END NOISE, FLUTTER TO A FRONT END CLUNCK SOUND MORE ON RIGHT SIDE. SOUND WAS LIGHT AT 23000 MILES THEN NOW AT 52000 VERY LOAD SOUNDS LIKE SOMETHING GOING TO FALL OUT OR OFF VAN. FOUND THE FRONT STAB. BAR BUSHING PASSENGER SIDE EGGED OUT CAUSING BAD CLUNCK. THESE ITEMS SEEMED TO FAIL VERY EARLY SEEING THIS VAN IS ON INTERSTATE MOST OF THE TIME.*AK

NHTSA ID
10098167
Incident
Oct 25, 2004
Mileage
23,000 mi
BrakesOther / unspecifiedSuspension
Filed Jan 23, 2004

I OWN A 2002 DODGE CARAVAN SE 3.3 LITER ENGINE. SINCE I HAVE HAD THIS VEHICLE,(BOUGHT IN AUGUST 2003) I HAVE HAD TO BUY NEW TIRES, HAD TO HAVE THE TIRES ROTATED & BALANCED 4 TIMES AND BECAUSE OF THE POPPING NOISE HAVE TO HAVE THE SWAY BAR BUSHINGS REPLACED AND HAVE A NEW ROTOR AND BRAKES REPLACED. THE VIBRATION DUE TO THE BRAKES WEARING AND ROTORS IS UNREAL AND KNOW I AM NOT THE ONLY PERSON HAVING THE BRAKE AND ROTOR PROBLEM. THERE HAS BEEN ONLY 15,000 MILES PUT ON THESE BRAKES AND ARE HAVING TO HAVE THEM REPLACED AGAIN. SOMETHING IS NOT RIGHT AND THIS NEEDS TO BE CHECKED INTO. THANK YOU. *LA

NHTSA ID
10054715
Incident
Dec 15, 2003
Suspension
Filed Sep 27, 2002

CONSUMER STATES WHEN BRAKING THE VEHICLE WOULD PULL TO THE LEFT. DEALER NOTIFIED AND MADE SOME AJUSTMENTS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *MR

NHTSA ID
8019671
Incident
May 3, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .