RoadVitals

2004 GMC Envoy Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Mar 13, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 367 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

AirbagsBody & structureElectrical
Filed Mar 13, 2019

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11186598
Incident
Jul 10, 2018
Body & structureEngine
Filed Jan 5, 2018

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS STATIONARY, THE EXHAUST MANIFOLD FRACTURED AND THE HEAT FROM THE EXHAUST MANIFOLD DAMAGED THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE RUST AND CORROSION. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT SAFETY RELATED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID
11060757
Incident
Sep 1, 2017
Mileage
136,000 mi
Body & structure
Filed May 18, 2017

THE REAR LIFT GATE JAMS. AFTER REVIEWING SEVERAL BLOGS, THIS APPEARS TO BE A POPULAR DEFECT.

NHTSA ID
10986314
Incident
May 18, 2017
Body & structure
Filed Apr 7, 2017

BACK WINDOW EXPLODED - NO CONTACT - NOT MOVING. IT WAS PARKED ON THE SIDE OF THE ROAD, NICE DAY, NO MORE THEN +5.

NHTSA ID
10971069
Incident
Apr 6, 2017
Mileage
175,000 mi
Body & structureEngineFuel system
Filed Jun 1, 2016
Fire reported

VEHICLE WAS BEING DRIVING APPROXIMATELY AT 55 MPH. ENGINE LOSS POWER, GAS PEDAL LOST RESISTANCE AND WENT ALL THE WAY DOWN TO THE FLOOR BOARD. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND ENGINE WAS STALLED AND ALL THE DASH LIGHTS WERE FLASHING ONE AND OFF. ENGINE STARTED TO HAVE WHITE SMOKE COMING FROM UNDER THE HOOD. AFTER A FEW MINUTES, THE WHITE SMOKE TURNED INTO BLACK SMOKE AND THE ENGINE CAUGHT ON FIRE. VEHICLE WAS ENGULFED IN FLAMES AFTER A FEW MINUTES.

NHTSA ID
10871973
Incident
Oct 22, 2015
Mileage
128,000 mi
Body & structureElectricalExterior lighting
Filed Apr 16, 2016

I WAS IN THE HIGHWAY TAIL LIGHTS WEREN'T WORKING IN WAS HEADED TO IDAHO DUE TO THAT IM STILL IN NORTH DAKOTA ALSO LIKE A MONTH AGO I WAS PULLED OVER IN THE CITY FOR NO BACK LIGHTS IT'S HAPPEN 4 OR 5 TIMES TWO ON A 15 HOUR ROAD TRIP.TAILGATE HAS OPEN TWICE ONCE IN CITY AND ON HIGHWAY NOW IT DOESN'T SHUT AT ALL ITS BEEN LIKE THAT FOR 5 MONTHS NOW AND IT STARTED TO NOT WANT TO OPEN OR CLOSE THE ROOF PART AS WELL IT SOUND AS IF ITS JAM.I WORRY ABOUT MY SAFETY AND PUBLIC AS WELL. JUST PAID OVER 2400.00 FOR REBUILDING TRANY,POWER STEERING,AND MY GEAR SHIFT AS WELL IT WOULD NOT SHIFT IT SNAP OFF.TRANSMISSION WENT OUT 6 HOURS BEFORE I GOT TO MY DESTINATION.IT WAS TOWED TO A TRANY SHOP AROUND NOV.12/2015 PICKED UP FEB.23/2016 HOPING THEY WOULD FIX ALL THE REST OF DEFECTS IT HAS. YOU NAME IT THIS ENVOY HAS IT OR HAS HAD IT FROM HEADLIGHTS BULB BEING REPLACED EVERY SO OFTEN AND MELTING WERE LIGHT BULB GOES, A/C AND HEATER DON'T WORK PROPERLY DRIVER SIDE IS HOT AND PASSENGER COLD OR VICE-VERSA. THE PASSENGER BACK SIT I WOULD NOT KNOW.MIDWINDOW DOESN'T WORK IT DOESN'T ROLL UP OR DOWN OR THAT LATCH THAT COMES DOWN TO HAUL STUFF AS WELL IT DOESN'T WORK. WHEN I ROLL MY POWER WINDOWS MY HEADLIGHT AND ENGINE IDLE POWERS GOES DOWN AS IF THERE IS AN ELECTRICAL PROBLEM.I'VE INVESTED ON THIS ENVOY A WEEK LATER WHEN I DROVE IT OUT OF THE YARD. I HAVE ALL MY RECEIPTS FROM PROFESSIONAL MECHANICS.ITS BEEN A BAD EXPERIENCE.I HOPE MY TRANY DOESN'T GO OUT AFTER I'M DONE FIX ALL THIS OTHER PROBLEMS. I READ AFTER SOMEONE HAD REBUILD THE TRANY 13 MONTHS LATER HE HAD THE SAME PROBLEM AGAIN WITH HIS ENVOY. IT'S NOT SAFE TO OPERATE A VEHICLE WITH SO MANY ISSUES ESPECIALY WITH NO BACK LIGHTS GOING FROM GOOD TO NOT WORKING.EVERY TIME I HAVE TO BE CHECKING IF I HAVE MY REAR LIGHTS ARE WORKING OR IN FRONT AND ALSO MY FRONT LOW LIGHT I HAVE NO VISIBILITY WHAT SO EVER.THEY ARE SO DULL.

NHTSA ID
10859854
Incident
Apr 14, 2016
Mileage
75 mi
Body & structure
Filed Sep 28, 2015

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS AT AN INDEPENDENT MECHANIC FOR THE GEAR SHIFTER REPLACEMENT DUE TO CORROSION, IT WAS DISCOVERED THAT THE SUBFRAME WAS CORRODED. THE MECHANIC ADVISED THE CONTACT THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,398.

NHTSA ID
10778173
Incident
Sep 9, 2015
Mileage
100,398 mi
Body & structure
Filed Jun 5, 2015

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE PARKED AND ATTEMPTING TO OPEN THE WINDOW, THE REAR HATCH WINDOW EXPLODED. THE CONTACT MENTIONED THAT THE FAILURE HAD OCCURRED VARIOUS TIMES. THE CONTACT ALSO DISCOVERED A WHISTLING SOUND FROM THE BACK OF VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE WINDOW MOLDING AND THE HATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 208,000.

NHTSA ID
10723575
Incident
Nov 8, 2006
Mileage
208,000 mi
Body & structure
Filed Dec 25, 2014

WE PURCHASED THIS VEHICLE BRAND NEW, WE HAVE ALWAYS HIGHLY MAINTAINED THIS VEHICLE. WE HAVE A WASHED IT WEEKLY AT OUR LOCAL HOFFMAN CAR WASH. WE HAVE A MONTHLY SERVICE WHICH INCLUDES WASH HOT WASH AND UNDER CARRIAGE WASH, I FEEL SUCH A EXPENSIVE WELL MAINTAINED VEHICLE SUCH NOT HAVE A RUSTED FRAME. WE NOTICED AT AROUND 50,000 MILES IT WAS STARTING TO RUST UNDERNEATH. WE JUST HAD THIS VEHICLE SERVICED AND THE MECHANIC TOLD US IT IS GOING TO BE A SAFETY ISSUE SOON. WE FEEL GM SHOULD BE HELD RESPONSIBLE IN THIS SITUATION. *TR

NHTSA ID
10668223
Incident
Dec 24, 2014
AirbagsBody & structure
Filed May 27, 2014
Crash reported

CAR SLID INTO RIGHT GUARDRAIL AND THEN SLID TO LEFT IN DITCH ON EXPRESSWAY. THE AIRBAGS DID NOT DEPLOY. IMPACT WAS SIGNIFICANT ENOUGH TO BEND THE FRONT PASSENGER CORNER OF FRAME. THE FRAME IS ALSO CRACKED UNDERNEATH THE MIDDLE OF VEHICLE AS RESULT OF CRASH. CAR IS NO LONGER DRIVEABLE. DRIVER SUFFERED WHIPLASH. *TR

NHTSA ID
10594270
Incident
Mar 12, 2014
Mileage
290,000 mi
Body & structureVisibility
Filed Mar 24, 2014
1 injury reported

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14

NHTSA ID
10574444
Incident
Mar 3, 2014
Mileage
90,000 mi
Body & structureElectricalEngine
Filed Jun 1, 2013
Fire reported

WHILE DRIVING ANOTHER MOTORIST SAW SMOKE COMING FROM REAR OF VEHICLE AND GOT VEHICLE STOPPED ON SIDE OF ROAD AT WHICH TIME THE ENGINE COMPARTMENT WAS ENGULFED IN FLAMES. CALLED FIRE DEPT AND POLICE. FIRE SPREAD THROUGH THE HEARER BOX INTO THE VEHICLE AND ACROSS DASH UNTIL IT BEGAN BURNING THE HEADLINER. FIRE DEPT PUT OUT FIRE BUT WAS A TOTAL LOSS. THERE WAS NO INDICATION ON INSTRUMENT PANEL OF ANY PROBLEMS (ALL GAUGES SHOWING NORMAL READINGS). *TR

NHTSA ID
10514669
Incident
May 29, 2013
Mileage
42,000 mi
Body & structureElectricalEngine
Filed Jul 7, 2012

ENGINE STALLS WHEN YOU SLOW DOWN AND THE AIR CONDITIONER OR WIDOW DEFOGGER IS ON . I HAVE ALSO HAD POWER SURGING. I HAD TO REPLACE THE MAP SENSOR TWICE AND THE BRACKET AND IT IS STILL SHOWING BAD. I ALSO REPLACE THE CAM SHAFT POSITION SENSOR AND THE THERMOSTAT. ALSO THE WIPER ON THE REAR WILL NOT SPRAY ANY WATER OR WASHER. *TR

NHTSA ID
10464560
Incident
Apr 2, 2012
Mileage
130,000 mi
Body & structureElectrical
Filed Feb 15, 2012

FIRST MY SPEEDOMETER STOPPED REGISTERING A SPEED FOLLOWED BY THE GAS GAUGE GOING OUT. MY RADIO GOES IN AND OUT (MORE OUT THAN IN), MY SUNROOF STARTED OPENING AND CLOSING ON ITS OWN WHEN TURNING THE CAR ON AND OFF, AND THE ROOF LEAKS AROUND WHERE THE VISOR IS WHEN IT RAINS HARD. I HAVE SEEN MANY OTHER CONSUMERS WITH THESE SAME PROBLEMS AND WOULD REALLY LIKE TO HAVE THESE PROBLEMS ADDRESSED BY SOMEONE AT GMC. *TR

NHTSA ID
10448075
Incident
Oct 5, 2010
Mileage
65,000 mi
Body & structureOther / unspecified
Filed May 8, 2011

TAILGATE LATCHES ON 2004 GMC ENVOY XUV KEEP BREAKING REPEATEDLY. UNABLE TO OPEN REAR OF VEHICLE. PARTS HAVE BEEN REPLACED A NUMBER OF TIMES AND THEY STOP WORKING OVER AND OVER. IF MY KIDS GET IN THE BACK AND GET STUCK THERE IS NO WAY OUT THE BACK OF THE VEHICLE. *TR

NHTSA ID
10399491
Incident
Apr 6, 2011
Body & structure
Filed Jun 30, 2010

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR HATCH OPENS BY ITSELF WITHOUT WARNING. ON JUNE 3, 2008 THE CONTACT HAD THE REAR END GATE CONTROLLER, THE LOWER END GATE HATCH ACCELERATOR AND THE LEFT UPPER HATCH ACCELERATOR REPAIRED, AND THE FAILURE HAD RETURNED. THE DEALER STATED THAT THE PARTS HAD BROKEN AGAIN. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE ITEMS FALL OUT OF THE VEHICLE ON THE HIGHWAY WHEN THE HATCH OPENS. THE FAILURE MILEAGE 50 AND THE FAILURE 72000.

NHTSA ID
10340836
Incident
Aug 12, 2004
Mileage
72,000 mi
Body & structureExterior lighting
Filed Nov 30, 2004

WHILE DRIVING,AT NIGHT THE FOG LIGHTS FAILED TO ADJUST PROPERLY. CONSUMER NOTICED THAT WHILE THE VEHICLE WAS PARKED BUMPER MOVED BACK AND FORTH, AND WAS NOT STATIONARY. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC STATED THAT THE WARRANTY EXPIRED, AND THE CONSUMER HAD TO PAY FOR SERVICE. *AK

NHTSA ID
10101861
Incident
Nov 30, 2004
Body & structureVisibility
Filed Aug 12, 2004

WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB

NHTSA ID
10081918
Incident
Mar 30, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .