Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
10
Latest Feb 28, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 367 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 2004 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
AirbagsElectricalSeat belts
Filed Feb 28, 2015
Crash reported
: NO AIR BAG/[ DEPLOYMENT FAILURE] FRONT/ SIDE/ REAR [ SIDE DESIGNED TO DEPLOY IN ROLLOVER OR SIDE IMPACT CRASHES] AIR BAG'S FAILURE / DEPLOYMENT COMPLETE ROLL ALL FOUR SIDES LANDED BACK ON WHEELS. I WAS SLAMMED ONTO LEFT DRIVER SIDE WINDOW LEFT SIDE FACE BROKE THE WINDOW AND GLASS AND DIRT FILLED VEHICLE SEAT BELT FAILURE: LEFT/DRIVERS ONLY ROLLED FOUR TIMES LANDED BACK ON ALL FOURS I FLAILED AROUND HEAD BUTTED THE PASSENGER AS THE FORCE OVER TOOK MY BODY ONSITE OFFICER ACKNOWLEDGED THE INDICATIONS SEAT BELT FRICTION BURNS ALL ON AROUND NECK AND SHOULDER TRAUMATIC BRAIN INJURY TORN ROTATOR CUFF SHOULDER ISSUES/ ALSO BLADDER DAMAGE AS THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK DURING CRASH DEALER SHOULD HAVE BEEN CITED FOR SEAT BELT FAILURE WORST THINGS OF ALL TIME ...IT WAS A TEST DRIVE ENGINE STALL FAILURE : AT HIGH SPEED/ HEARD NOISE AND BOOM LOST ALL POWER STEERING LOUD NOISE LOSS OF POWER/ I HAD NO IDEAL AT THE TIME THOUGHT POSSIBLE BLOW OUT AND INDICATED SUCH TO THE RESPONDING OFFICER ELECTRICAL - ALSO BRAKE LIGHT TURN SIGNAL FAILURE/ APPEARS TO BE FUNCTIONAL LIGHTS SIGNALS/ BUT ARE NOT WORKING ON THE OUTSIDE OTHERS DON'T SEE SIGNALS OR BRAKE LIGHTS . I WAS SITED FOR BTW GM SHOULD BE RESPONSIBLE AS WELL DEALERSHIP ALL THE RECALL AND COMPLAINT'S, INCIDENT REPORTS ACCIDENTS AND GM MAJOR IGNITION ISSUES....ENGINE FAILURE WHILE DRIVING/ EROSION AND MANY OTHER VEHICLES. *TR
NHTSA ID
10691276
Incident
Jun 26, 2011
Mileage
50,000 mi
AirbagsSeat belts
Filed Feb 8, 2011
TL* THE CONTACT OWNS A 2004 GMC ENVOY SLT. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS UNOCCUPIED. THE WARNING LIGHT REMAINED ILLUMINATED EVEN AFTER THE SEAT BECAME OCCUPIED AND THE FAILURE WOULD FIRST RECUR INTERMITTENTLY UNTIL THE FAILURE BECAME CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FAILURE. THE DEALER REPLACED THE SAFETY INFLATABLE RESTRAINT SENSOR AND DIAGNOSTIC MODULAR. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 05/05/11*LJ UPDATED 06/03/11
NHTSA ID
10381152
Incident
Dec 5, 2010
Mileage
45,000 mi
AirbagsDriver assistanceElectrical+2 more
Filed Feb 28, 2010
RIGHT AFTER PURCHASING. ENGINE LIGHT HAS BEEN ON. PURCHASED IN JUNE/2006, WITH 40,000MILES. 1YR AFTER THE RPM GAUGE QUIT WORKING, RIGHT AFTERWARDS,THE FUEL GAUGE STARTED MESSING UP, GOING BACK & FORTH,THEN WENT OUT COMPLETELY, BATTERY/OIL GAUGES ARE OUT NOW. THE SEAT BELT LIGHTS/AIRBAG LIGHTS BING CONSTANTLY & DOES NOT TIGHTEN UP WHEN PUT ON BRAKES. WHEN THIS HAPPENS THE CHECK GAUGES LIGHT COMES ON, AND AT THE SAME TIME I HAVE DIFFICULTY GETTING IT IN GEAR. I AM ALSO HAVING TROUBLE SETTING MY CRUISE CONTROL. *TR
NHTSA ID
10314912
Incident
Jul 26, 2007
Mileage
46,000 mi
AirbagsSeat belts
Filed Jul 1, 2009
Crash reported3 injuries reported
TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.
NHTSA ID
10275464
Incident
Jun 29, 2009
Mileage
60,000 mi
Seat belts
Filed Mar 27, 2007
THE DRIVER'S SEAT BELT LOCKS UP RANDOMLY AND CAN NOT BE PULLED OUT TO FASTEN ACROSS THE DRIVER. IT CAN TAKE VARYING LENGTHS OF TIME TO MANIPULATE IT TO FINALLY RELEASE IT - ANYWHERE FROM A FEW SECONDS TO SEVERAL MINUTES. HALF OF THE TIME I HAVE TO GET OUT OF THE VEHICLE TO STRUGGLE WITH IT. ONE TIME I WAS NOT ABLE TO RELEASE IT (ONE COMPLETE FAILURE) AND HAD TO DRIVE HOME WITHOUT MY SEATBELT FASTENED. THE REASON FOR FILING THIS COMPLAINT IS BECAUSE I HAVE AN AVERAGE OF 1 FAILURE A DAY SINCE I'VE OWNED THE VEHICLE. THIS IS EXTREMELY FRUSTRATING, EMBARRASSING, AND TIME CONSUMING. BUT MY PRIMARY CONCERN IS OVER MY SAFETY IN THE VEHICLE WITH A SEAT BELT I CAN'T RELY ON. *JB
NHTSA ID
10186250
Incident
Aug 25, 2006
AirbagsSeat belts
Filed Feb 9, 2007
Crash reported1 injury reported
IN ROUTE TO WORK DRIVING MY 2004 GMC ENVOY I WAS INVOLVED IN WHAT I WOULD CONSIDERED A HEAD ON COLLISION WITH A TELEPHONE POLE. THE IMPACT WAS GREAT ENOUGH TO SPILT THE POLE IN TWO, TOP HALF JUST MISSING THE ROOF OF THE VEHICLE . UPON IMPACT THE AIRBAGS DID NOT DEPLOY NOR DID MY SEAT BELTS LOCK ME IN CAUSING ME TO FLY FORWARD HITTING MY HEAD ON THE STEERING WHEEL, I HAD TO BE EXTRACTED FROM VEHICLE BY FIRE DEPARTMENT AND TRANSPORTED TO ER. I NOW HAVE PERMANENT SCAR APPROXIMATELY 5 INCHES IN LENGTH ACROSS MY FOREHEAD. I FILED A COMPLAINT WITH GMC LATER TO BE INFORMED THAT AFTER THEIR INVESTIGATION THEY CONCLUDED THAT SINCE THE PASSENGER SIDE TOOK THE GREATER OF THE IMPACT THE IMPACT WAS NOT GREAT ENOUGH TO WARRANT AIRBAG DEPLOYMENT. PLEASE NOTE THAT DRIVERS NOR PASSENGER SIDE AIRBAG DEPLOYED. *JB
NHTSA ID
10182098
Incident
Jan 3, 2007
Seat belts
Filed Sep 23, 2006
I BOUGHT A 2004 GMC ENVOY FROM KNIGHTLINGER MOTORS IN COUDERSPORT PA 3-2004. I STARTED HAVING SEAT BELT MALFUNCTION WITHIN THE FIRST MONTH OF PURCHASE. I KEPT GOING BACK TO THEM WHEN THE DRIVER'S SEAT BELT KEPT LOCKING INTO PLACE. THEY WOULD ASSIST IN UN LOCKING IT. OVER THE LAST TWO YEARS THE SEAT BELT MECHANICS HAVE BEEN REPLACED FOUR TIMES UNSUCCESSFULLY. IT IS NOT RIGHT THAT NOTHING WILL BE DONE TO CORRECT THIS SAFETY ISSUE. EVERY TIME I GET BEHIND THE WHEEL I TAKE A 99% RISK OF INJURY DUE TO THE FACT THAT THE SEAT BELT IS NON FUNCTIONING. IT IS A COME AND GO KIND OF THING. ONE MINUTE IT WORKS THEN THE NEXT WEEK I AM LEFT WITHOUT USAGE. I HAVE FOUR CHILDREN AND MYSELF IN THAT VEHICLE AND YET GMC HAS NOT FIXED THE PROBLEM. I HAVE CONTACTED GMC AND THEY TRIED TO APPEASE ME BY PROVIDING AN EXTENDED WARRANTY. I HAVE BEEN IN CONTACT WITH ON MANY OCCASION DISCUSSING THIS ISSUE AND YET THEY KEEP SAYING THAT THE SEAT BELT NEEDS TO BE REPLACED. ERICA FROM GMC CONSUMER MANAGEMENT AGREED THAT I SHOULD NOT HAVE TO KEEP HAVING SOMETHING REPLACED IF IT IS NOT FIXING THE PROBLEM. THE LAST TIME THIS WAS REPLACED WAS IN JUNE. WITHIN TWO HOURS IT WAS NOT FUNCTIONING CORRECTLY. NOW IT IS BACK. ONE MINUTE I CAN USE MY SEAT BELT AND THEN NEXT TIME I GET IN I DON'T GET TO. I RECENTLY PHONED ERICA AGAIN TO EXPLAIN THAT THIS IS A SAFETY VIOLATION AND THAT SHE NEED TO CONTACT ME SO THAT WE COULD DISCUSS OPTIONS. TO DATE MY PHONE CALLS GO UNANSWERED. THE LAWS DEMAND THAT YOU WEAR A SEAT BELT AT ALL TIMES BUT I CAN NOT DO SO WITH MY GMC. DO I HAVE TO WAIT FOR DEATH BEFORE THIS ISSUE IS TAKEN CARE OF. WINTER IS COMING AND IT IS UNFAIR THAT MY TRUCK WILL SIT IN THE GARAGE ON THE DAYS THAT I FEEL UNSAFE TO TRAVEL WITHOUT A SEAT BELT. WHY DID I SPEND $42000 ON AN AUTOMOBILE THAT WAS SUPPOSE TO KEEP ME SAFE. WHAT I FEEL IS UNFAIR IS THIS BAD TREATMENT. *NM
NHTSA ID
10169025
Incident
Jun 1, 2004
Seat belts
Filed May 30, 2006
2004 ENVOY SEAT BELT DOES NOT LOOSEN WHEN IT RETRACTS. *TS THE DEALER REPLACED THE SEAT BELT RETRACTOR. *JB
NHTSA ID
10159441
Incident
Jan 1, 1901
Seat belts
Filed Jul 22, 2005
DT: WITHOUT WARNING THE SEAT BELT RETRACTOR WILL NOT LET THE SEAT BELT BE PULLED OUT. DEALER REPLACED THE RETRACTOR TWICE. THE CONSUMER HAS BEEN TO DEALER ABOUT 5 OR 6 TIMES FOR THIS PROBLEM. MANUFACTURER SAID IT WAS A DESIGN DEFECT. *AK *JB
NHTSA ID
10125515
Incident
Mar 15, 2004
Mileage
900 mi
Seat belts
Filed Aug 5, 2004
DRIVER'S SIDE SEAT BELT RETRACTOR FAILED. THE SEAT BELT WAS REPLACED. HOWEVER, THE PART CONTINUED TO FAIL. *AK
NHTSA ID
10087298
Incident
Aug 4, 2004
Mileage
5,300 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own