RoadVitals

2004 GMC Envoy Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Dec 8, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 367 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
18
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
18

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2004 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 30, in the owner's own words

Airbags
Filed Dec 8, 2020
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
11378518
Incident
Dec 3, 2020
Mileage
180,000 mi
Airbags
Filed May 9, 2020

REAR AIR COMPRESSOR BAGS ARE FAULTY....FROM WHAT I UNDERSTAND THIS IS HAPPENING TO MANY GMC ENVOYS AND NEED TO BE RECALLED!!! *TR

NHTSA ID
11323942
Incident
Apr 8, 2020
Mileage
190,000 mi
Airbags
Filed Oct 6, 2019

WAS DRIVING DOWN THE ROAD AND THE REPAIR SAFETY AIR BAG LIGHT CAME ON AND IS STILL ON

NHTSA ID
11266637
Incident
Sep 23, 2019
Mileage
169,000 mi
Airbags
Filed Sep 16, 2019

THE SEAT BELT WAS ALWAYS ON SO I HAVE TO REPLACE THE BOTH IMPACTOR SENSOR.

NHTSA ID
11255639
Incident
Aug 26, 2019
AirbagsBody & structureElectrical
Filed Mar 13, 2019

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11186598
Incident
Jul 10, 2018
AirbagsBrakesElectrical
Filed Jul 2, 2018

THE ABS LIGHT STAYED ON AFTER THE FACT I HAD THE BREAKS SERVICED A FEW YEARS AGO. THE AIRBAG LIGHT HAS BEEN ON FOR ABOUT A YEAR. NOW MY BREAK LIGHT STOPPED WORKING, I REPLACED THE FUSE AND STILL NOT WORKING AND NOW THE HEADLAMPS STOPPED WORKING. THEY ONLY WORK ON HIGH BEAM.

NHTSA ID
11105041
Incident
Jun 6, 2018
Airbags
Filed Nov 21, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNED A 2004 GMC ENVOY. WHILE DRIVING 50 MPH, THE CONTACT DROVE THROUGH A RED LIGHT AND WAS IMPACTED BY ANOTHER VEHICLE ON THE DRIVER SIDE. THE AIR BAGS FAILED TO DEPLOY. DUE TO NOT WEARING A SEAT BELT, THE DRIVER WAS EJECTED THROUGH THE WINDSHIELD. A POLICE REPORT WAS FILED. THE DRIVER SUSTAINED ROAD RASH AND CUTS THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND THEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS DESTROYED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 117,000.

NHTSA ID
10927207
Incident
Nov 21, 2016
Mileage
117,000 mi
AirbagsInterior & seats
Filed Jun 2, 2015

GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!

NHTSA ID
10722867
Incident
Apr 15, 2015
Mileage
159,335 mi
AirbagsElectricalSeat belts
Filed Feb 28, 2015
Crash reported

: NO AIR BAG/[ DEPLOYMENT FAILURE] FRONT/ SIDE/ REAR [ SIDE DESIGNED TO DEPLOY IN ROLLOVER OR SIDE IMPACT CRASHES] AIR BAG'S FAILURE / DEPLOYMENT COMPLETE ROLL ALL FOUR SIDES LANDED BACK ON WHEELS. I WAS SLAMMED ONTO LEFT DRIVER SIDE WINDOW LEFT SIDE FACE BROKE THE WINDOW AND GLASS AND DIRT FILLED VEHICLE SEAT BELT FAILURE: LEFT/DRIVERS ONLY ROLLED FOUR TIMES LANDED BACK ON ALL FOURS I FLAILED AROUND HEAD BUTTED THE PASSENGER AS THE FORCE OVER TOOK MY BODY ONSITE OFFICER ACKNOWLEDGED THE INDICATIONS SEAT BELT FRICTION BURNS ALL ON AROUND NECK AND SHOULDER TRAUMATIC BRAIN INJURY TORN ROTATOR CUFF SHOULDER ISSUES/ ALSO BLADDER DAMAGE AS THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK DURING CRASH DEALER SHOULD HAVE BEEN CITED FOR SEAT BELT FAILURE WORST THINGS OF ALL TIME ...IT WAS A TEST DRIVE ENGINE STALL FAILURE : AT HIGH SPEED/ HEARD NOISE AND BOOM LOST ALL POWER STEERING LOUD NOISE LOSS OF POWER/ I HAD NO IDEAL AT THE TIME THOUGHT POSSIBLE BLOW OUT AND INDICATED SUCH TO THE RESPONDING OFFICER ELECTRICAL - ALSO BRAKE LIGHT TURN SIGNAL FAILURE/ APPEARS TO BE FUNCTIONAL LIGHTS SIGNALS/ BUT ARE NOT WORKING ON THE OUTSIDE OTHERS DON'T SEE SIGNALS OR BRAKE LIGHTS . I WAS SITED FOR BTW GM SHOULD BE RESPONSIBLE AS WELL DEALERSHIP ALL THE RECALL AND COMPLAINT'S, INCIDENT REPORTS ACCIDENTS AND GM MAJOR IGNITION ISSUES....ENGINE FAILURE WHILE DRIVING/ EROSION AND MANY OTHER VEHICLES. *TR

NHTSA ID
10691276
Incident
Jun 26, 2011
Mileage
50,000 mi
Airbags
Filed Dec 16, 2014

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
10664519
Incident
Dec 16, 2014
Mileage
100,000 mi
Airbags
Filed Sep 9, 2014
Crash reported1 death reported

MY WIFE WAS IN THE CAR ALONE. VEHICLE RAN OFF ROAD, CRASHED INTO PARKED TRUCK, AIR BAG DID NOT DEPLOY. WIFE DIED OF "CLOSED CHEST TRAUMA", *TR

NHTSA ID
10631914
Incident
Aug 25, 2009
Mileage
65,000 mi
AirbagsOther / unspecified
Filed Sep 1, 2014
Crash reported

AIR BAGS FAILED TO DEPLOY ON OUR GM XUV AFTER MAJOR CRASH INTO DRIVERS SIDE DOOR AND SIDE FRAME. CALLED LOCAL DEALER, REFERRED TO GM REGIONAL, SAID "THEY DIDN'T MAKE THE AIR BAGS". WROTE TO GM HOME OFFICE REFERRED BACK TO REGIONAL. REGIONAL SAID FILE WAS IN "LEGAL" GAVE UP TRYING.

NHTSA ID
10629867
Incident
Nov 22, 2006
Airbags
Filed Jun 5, 2014
Crash reported

I HAD AN ACCIDENT ON A MAJOR HIGHWAY DUE TO WEATHER CONDITIONS. I ENDED UP SPINNING THE VEHICLE AROUND WHILE IN THE TRAVEL LANE AND HIT THE CAR IN THE PASSING LANE. MY AIRBAGS NEVER DEPLOYED. ALTHOUGH NO ONE WAS INJURED THANKFULLY. I WONDERED WHY THE AIRBAGS DIDN'T GO OFF. SHOULD I BE WORRIED? HAS ANYONE MADE THIS SAME COMPLAINT? THANK YOU. *TR

NHTSA ID
10596479
Incident
Mar 31, 2014
Mileage
170,000 mi
AirbagsBody & structure
Filed May 27, 2014
Crash reported

CAR SLID INTO RIGHT GUARDRAIL AND THEN SLID TO LEFT IN DITCH ON EXPRESSWAY. THE AIRBAGS DID NOT DEPLOY. IMPACT WAS SIGNIFICANT ENOUGH TO BEND THE FRONT PASSENGER CORNER OF FRAME. THE FRAME IS ALSO CRACKED UNDERNEATH THE MIDDLE OF VEHICLE AS RESULT OF CRASH. CAR IS NO LONGER DRIVEABLE. DRIVER SUFFERED WHIPLASH. *TR

NHTSA ID
10594270
Incident
Mar 12, 2014
Mileage
290,000 mi
AirbagsBrakesElectrical
Filed Jun 1, 2012

I HAVE OWNED A GMC ALL MY ADULT LIFE. THIS ENVOY HAS BEEN NOTHING BUT PROBLEMS ....NOW THE GAUGES SEEM TO BE ALL SCREWED UP AND AFTER READING POST FROM ONLINE..I WILL NEED TO PUT MORE TIME AND MORE MONEY INTO THIS SUV. NOTHING LIKE DRIVING LATE AT NIGHT WORRIED ABOUT WHAT'S HAPPENING NOW. I GO FROM SITTING AT A RED LIGHT AND MY CAR LOSING PRESSURE AND TURNING OFF, TO NOW EVERY TIME I GET INTO IT AND LEAVE MY HOUSE I HEAR THE DOOR BELL AND ALL MY PANELS SYMBOLS FLASH AND SHOWS NO GAS TO NO BATTERY LIFE.. I AM NOT PLEASED AND WILL NEVER PURCHASE A GM AGAIN..SO SAD. *TR

NHTSA ID
10460265
Incident
May 31, 2012
Mileage
164,403 mi
AirbagsSeat belts
Filed Feb 8, 2011

TL* THE CONTACT OWNS A 2004 GMC ENVOY SLT. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS UNOCCUPIED. THE WARNING LIGHT REMAINED ILLUMINATED EVEN AFTER THE SEAT BECAME OCCUPIED AND THE FAILURE WOULD FIRST RECUR INTERMITTENTLY UNTIL THE FAILURE BECAME CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FAILURE. THE DEALER REPLACED THE SAFETY INFLATABLE RESTRAINT SENSOR AND DIAGNOSTIC MODULAR. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 05/05/11*LJ UPDATED 06/03/11

NHTSA ID
10381152
Incident
Dec 5, 2010
Mileage
45,000 mi
AirbagsDriver assistanceElectrical+2 more
Filed Feb 28, 2010

RIGHT AFTER PURCHASING. ENGINE LIGHT HAS BEEN ON. PURCHASED IN JUNE/2006, WITH 40,000MILES. 1YR AFTER THE RPM GAUGE QUIT WORKING, RIGHT AFTERWARDS,THE FUEL GAUGE STARTED MESSING UP, GOING BACK & FORTH,THEN WENT OUT COMPLETELY, BATTERY/OIL GAUGES ARE OUT NOW. THE SEAT BELT LIGHTS/AIRBAG LIGHTS BING CONSTANTLY & DOES NOT TIGHTEN UP WHEN PUT ON BRAKES. WHEN THIS HAPPENS THE CHECK GAUGES LIGHT COMES ON, AND AT THE SAME TIME I HAVE DIFFICULTY GETTING IT IN GEAR. I AM ALSO HAVING TROUBLE SETTING MY CRUISE CONTROL. *TR

NHTSA ID
10314912
Incident
Jul 26, 2007
Mileage
46,000 mi
Airbags
Filed Jan 26, 2010
Crash reported

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 65 MPH IN SNOWY CONDITIONS, HE ATTEMPTED TO PASS A VEHICLE AND WHILE RETURNING BACK INTO THE LANE THE VEHICLE SLID AND HE CRASHED INTO A CONCRETE BARRIER FRONT-END FIRST. THE FRONTAL AIR BAGS DID NOT DEPLOY AT THE TIME OF THE CRASH. THE CONTACT DID NOT SUFFER ANY INJURIES. THE POLICE ARRIVED SHORTLY AFTER AND A POLICE REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 97,000.

NHTSA ID
10302345
Incident
Jan 26, 2010
Mileage
97,000 mi
Airbags
Filed Oct 8, 2009
Crash reported1 injury reported

WHILE TRAVELING DOWN I-95 AT APPX. 60MPH THE CAR IN FRONT OF ME STOPPED SHORT. I SLAMMED INTO THE BACK OF IT. MY AIRBAGS DID NOT DEPLOY, NOR DID ONSTAR CALL TO CHECK ON ME (SO MUCH FOR BELIEVING IN THOSE ADS!) THE ENTIRE FRONT END NEEDS TO BE REPLACED. FLUIDS WERE SPILLING FROM THE VEHICLE. 2 WITNESSES ARE CAPITOL HILL POLICE OFFICERS WHO WERE SHOCKED THAT THE AIRBAGS DID NOT DEPLOY. THE SEATBELT DID RESTRAIN ME CAUSING IRRITATION AT THAT SITE. MY BACK, NECK AND HEAD WERE ACHING. I WAS CHECKED OUT BY THE ER. *TR

NHTSA ID
10286793
Incident
Oct 7, 2009
Mileage
101,854 mi
AirbagsSeat belts
Filed Jul 1, 2009
Crash reported3 injuries reported

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 35 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE. HIS VEHICLE WAS DESTROYED. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELTS DID NOT RETRACT FOR BOTH OCCUPANTS SEATED IN THE FRONT. THE CONTACT AND THE PASSENGER STRUCK THE STEERING WHEEL WITH THEIR CHESTS AND SHOULDERS. BOTH WERE SEVERELY INJURED. THE CONTACT, PASSENGER, AND OTHER DRIVER WERE TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND IS AWAITING AN INVESTIGATION. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10275464
Incident
Jun 29, 2009
Mileage
60,000 mi
Airbags
Filed May 29, 2009
Crash reported2 injuries reported

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 60 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CONTACT PASSED OUT DUE TO A SEVERE MEDICAL ISSUE . HE LOST CONTROL OF THE VEHICLE AND CRASHED INTO A TREE. UPON IMPACT, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE CONTACT AND PASSENGER WERE SEVERELY INJURED. THE DRIVER SUSTAINED A BROKEN CLAVICLE AND HIS TEETH WERE KNOCKED OUT OF HIS MOUTH. THE PASSENGER SUSTAINED A LACERATION TO THE HEAD AND ABDOMINAL INJURIES. THE VEHICLE WAS INSPECTED BY AN INSURANCE ADJUSTER, WHO WAS UNABLE TO DETERMINE WHY THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT AN INVESTIGATION WAS IMPLEMENTED AND A REPRESENTATIVE WILL CALL HIM BACK IN FIVE BUSINESS DAYS. THE FAILURE MILEAGE WAS 42,600. UPDATED 6/5/09 *CN UPDATED 06/09/09.*JB

NHTSA ID
10272370
Incident
May 2, 2009
Mileage
42,600 mi
Airbags
Filed Apr 21, 2009
Crash reported1 injury reported

I WAS TRAVELING NORTHBOUND ON RT 251 FROM PERU TO MENDOTA IL WHEN IT BEGAN RAINING AND HAILING VERY HARD. 251 IS FULL OF POT HOLES. I WAS TRAVELING ABOUT 40 M.P.H. I HIT A POT HOLE AND MY CAR STARTED TO HYDROPLAN. I WENT INTO THE SOUTHBOUND LANE AND THEN INTO DITCH HEAD ON....I HIT THE DITCHES WALL ALMOST HEAD ON AND MY AIRBAGS DID NOT COME OUT. *TR

NHTSA ID
10266307
Incident
Apr 20, 2009
Mileage
60,500 mi
Airbags
Filed Aug 11, 2008
Crash reported2 injuries reported

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STRUCK A GATE, WENT AIRBORNE, DROPPED APPROXIMATELY 35 FEET DOWN AN EMBANKMENT, STRUCK SOME TREES, BOULDERS, AND LANDED IN A SWAMP. THE AIR BAGS FAILED TO DEPLOY AND THE VEHICLE SUSTAINED MAJOR DAMAGE. BOTH THE DRIVER AND PASSENGER SUSTAINED MULTIPLE INJURIES. THE VEHICLE HAD TO BE LIFTED FROM THE EMBANKMENT WITH A CRANE AND WAS TOWED AWAY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 51,000.

NHTSA ID
10237647
Incident
Aug 10, 2008
Mileage
51,000 mi
Airbags
Filed May 15, 2008
Crash reported1 injury reported

TL*THE CONTACT OWNS A 2004 GMC ENVOY. WHILE DRIVING 5 MPH, THE CONSUMER PASSED OUT AT THE WHEEL. THE CONTACT CRASHED HEAD ON INTO A UTILITY POLE IN THE MIDDLE OF THE VEHICLE. NEITHER OF THE FRONT AIR BAGS DEPLOYED. THE DRIVER WAS INJURED AND THE UTILITY POLE WAS DAMAGED. A POLICE REPORT WAS FILED. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 54,250 AND FAILURE MILEAGE WAS 50,000. UPDATED 06/04/08.*LJ UPDATED 06/04/08

NHTSA ID
10227871
Incident
Feb 23, 2006
Mileage
22,990 mi
AirbagsSeat belts
Filed Feb 9, 2007
Crash reported1 injury reported

IN ROUTE TO WORK DRIVING MY 2004 GMC ENVOY I WAS INVOLVED IN WHAT I WOULD CONSIDERED A HEAD ON COLLISION WITH A TELEPHONE POLE. THE IMPACT WAS GREAT ENOUGH TO SPILT THE POLE IN TWO, TOP HALF JUST MISSING THE ROOF OF THE VEHICLE . UPON IMPACT THE AIRBAGS DID NOT DEPLOY NOR DID MY SEAT BELTS LOCK ME IN CAUSING ME TO FLY FORWARD HITTING MY HEAD ON THE STEERING WHEEL, I HAD TO BE EXTRACTED FROM VEHICLE BY FIRE DEPARTMENT AND TRANSPORTED TO ER. I NOW HAVE PERMANENT SCAR APPROXIMATELY 5 INCHES IN LENGTH ACROSS MY FOREHEAD. I FILED A COMPLAINT WITH GMC LATER TO BE INFORMED THAT AFTER THEIR INVESTIGATION THEY CONCLUDED THAT SINCE THE PASSENGER SIDE TOOK THE GREATER OF THE IMPACT THE IMPACT WAS NOT GREAT ENOUGH TO WARRANT AIRBAG DEPLOYMENT. PLEASE NOTE THAT DRIVERS NOR PASSENGER SIDE AIRBAG DEPLOYED. *JB

NHTSA ID
10182098
Incident
Jan 3, 2007

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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