2004 GMC Envoy Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2004 GMC Envoy, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Electrical16435.0%
- Fuel system6714.3%
- Exterior lighting398.3%
- Engine357.5%
- Airbags306.4%
- Visibility204.3%
- Body & structure183.8%
- Driver assistance173.6%
- Interior & seats153.2%
- Brakes143.0%
- Seat belts102.1%
- Other / unspecified91.9%
- Transmission91.9%
- Steering61.3%
- Tires & wheels51.1%
- Powertrain (other)51.1%
- Suspension40.9%
- Heating & air conditioning10.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had powered the window up; however, the contact noticed that the window was down when the fire occurred. In addition, the contact stated that the fire was blazing, and after the fire was extinguished, the smoke was still visible. The contact extinguished the fire. The contact disconnected the battery. In addition, the contact stated that it could have been a huge fire because the fuel tank had just been refilled prior to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,295.
Headlight's,taillight's,turn signals stop working whenever they want.It's pretty scary to lose your headlight's when your driving at night.There's nothing i can do about it,except to sit wherever it happend and wait for them to come back on.My wife was following me one day and told me my brakelight's and turn signal stopped working and started to work again,she said this happened a couple time's at the same red light.There a couple of thing's (electrical)inside the vehicle that don't work anymore but i really dont care about them.To get the odometer to work i have to knock pretty hard on the plastic cover that cover's the instrument cluster,sometimes it stay's on,most of the time it wont stay on.The DIC (driver control center) doesn't work anymore.I cant even get to it.The speakers on the left side of the vehicle dont work anymore.I thought i would tell you about the inside also because it could be part of the problem.All of this happened when i was driving home from my daughter's two night's ago.I bought this vehicle about three or four's year's ago,and i had no problem's with it untill the other night.The person i bought it from is a good friend of mine.He said he never had a problem with it,plus i have been in this vehicle countless times,that's why i bought it. Thank you.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD
THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
Headlight's,taillight's,turn signals stop working whenever they want.It's pretty scary to lose your headlight's when your driving at night.There's nothing i can do about it,except to sit wherever it happend and wait for them to come back on.My wife was following me one day and told me my brakelight's and turn signal stopped working and started to work again,she said this happened a couple time's at the same red light.There a couple of thing's (electrical)inside the vehicle that don't work anymore but i really dont care about them.To get the odometer to work i have to knock pretty hard on the plastic cover that cover's the instrument cluster,sometimes it stay's on,most of the time it wont stay on.The DIC (driver control center) doesn't work anymore.I cant even get to it.The speakers on the left side of the vehicle dont work anymore.I thought i would tell you about the inside also because it could be part of the problem.All of this happened when i was driving home from my daughter's two night's ago.I bought this vehicle about three or four's year's ago,and i had no problem's with it untill the other night.The person i bought it from is a good friend of mine.He said he never had a problem with it,plus i have been in this vehicle countless times,that's why i bought it. Thank you.
I WAS DRIVING IN THE CITY AT NIGHT TIME AND MY LOW BEAM LIGHTS QUIT WORKING. I DID NOT NOTICE IT RIGHT AWAY BECAUSE OF THE STREET LIGHTS. THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY HUSBAND, DAUGHTER AND MYSELF AT RISK.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
fraudulent emissions certificate fraudulent mileage fraudulent vin EMISSIONS CERTIFICATE matching an out of state TEXAS vin [XXX] CALIFORNIA [XXX] . FRAUDULENT DEALER SALE. FRAUDULENT DMV CALIFORNIA REGISTRATION AND TITLE TRANSFER. LIQUIDS GASES ODORS FUMES EMITTING FROM VEHICLE [XXX] [XXX] [XXX] HAVE ILLLEGAL TRANSFER OF TITLE TO MYSELF FROM DEALER AND ILLEGAL TRANSFER OF FRAUDED REGISTRATION FROM DEALER. AND BELIEVE VIN IS NOT ACCURATE ACCORDING TO VEHICLE NOR BARCODE OR OTHER COMPONENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owned a 2004 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormal rattling sound before the vehicle lost motive power and stalled. The vehicle was restarted and driven to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 130,000. The VIN was unavailable.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.
REAR AIR COMPRESSOR BAGS ARE FAULTY....FROM WHAT I UNDERSTAND THIS IS HAPPENING TO MANY GMC ENVOYS AND NEED TO BE RECALLED!!! *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
BACK WINDOW SPONTANEOUSLY BUST. 2 TIMES IT AS HAPPEN LESS THEN 1YEAR APART ON MY THIRD WINDOW IT BLEW UP IN MY WIFE'S FACE THE SECOND TIME
HELLO, FIRST OFF, THIS IS NOT A VEHICLE ISSUE OR COMPLAINT. THIS IS AN AFTER MARKET COMPONENT ISSUE REGARDING BOSCH EVOLUTION WIPER BLADES. I PURCHASED BOSCH EVOLUTION ALL SEASON WIPERS FOR MY 2004 ENVOY FROM WOOT.COM AND INSTALLED THEM LAST SUMMER. THEY WORKED FINE UNTIL LAST MONTH WHEN WINTER WEATHER HIT HERE IN NEW YORK STATE. IN COLD WINTER CONDITIONS THREE THINGS HAVE OCCURRED: 1.THE WIPER LATCHES ARE LIFTING UP (RELEASING) ALLOWING THE WIPERS TO NO LONGER BE SECURED TO THE WIPER ARM. MY PASSENGER SIDE WIPER HAS ACTUALLY SEPARATED FROM THE WIPER ARM TWICE SO FAR, AND I HAVE HAD TO PULL OVER TO RETRIEVE THE WIPER FROM THE STREET WHILE AVOIDING TRAFFIC. 2.AND, IN COLD WINTER CONDITIONS THE WIPERS BLADES ARE TAKING A 'SET' THUS SCRAPING THE WINDOW LOUDLY IN ONE DIRECTION INSTEAD OF WIPING THE GLASS IN BOTH DIRECTIONS. 3.ALSO, THE COLD WEATHER IS MAKING THE WIPER BLADES FORM INTO A CURVED SHAPE AWAY FROM THE GLASS, INSTEAD OF BEING FLAT ON THE GLASS. THIS PREVENTS THE WIPER BLADE FROM CONTACTING MOST OF THE WINDSHIELD. I COULD NOT SEE WHERE I WAS GOING BECAUSE THE WIPERS ONLY CLEARED THE WINDOW AT THE TOP AND BOTTOM EDGES BECAUSE ONLY THE ENDS OF THE WIPER BLADE WERE MAKING CONTACT WITH THE WINDSHIELD. I BELIEVE THIS IS A MANUFACTURING DEFECT AND MORE IMPORTANTLY A SERIOUS SAFETY ISSUE. I CONTACTED BOSCH AUTOMOTIVE AND THEY REPLIED THEY ONLY HAVE A 30 DAY WARRANTY ON WIPERS AND I SHOULD CONTACT THE SELLER. BECAUSE OF BOSCH'S I DON'T CARE ATTITUDE I AM CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REGARDING THIS SERIOUS SAFETY ISSUE. SORRY TO BOTHER YOU WITH THIS ISSUE AND I LOOK FORWARD TO YOUR RESPONSE. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS STATIONARY, THE EXHAUST MANIFOLD FRACTURED AND THE HEAT FROM THE EXHAUST MANIFOLD DAMAGED THE FRAME OF THE VEHICLE. THE CONTACT STATED THAT THE FAILURE CAUSED SEVERE RUST AND CORROSION. IN ADDITION, THE CONTACT STATED THAT THERE WERE HOLES IN THE FRAME. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS NOT SAFETY RELATED AND THERE WERE NO RECALLS ON THE VEHICLE. THE FAILURE MILEAGE WAS 136,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
The contact owns a 2004 GMC Envoy. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The vehicle was taken to a local dealer where it was not diagnosed but continued to experience the failure. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 135,000.
MY ENVOY'S CRUISE CONTROL WILL NOT ENGAGE AT ANY SPEED ABOVE 60 MPH. WHEN THE CRUISE CONTROL BUTTON IS PRESSED THE CRUISE CONTROL LIGHT WILL COME ON AND GO OFF AGAIN, WITHOUT ENGAGING THE CRUISE CONTROL SETTING. HOWEVER, AT ANYTHING 55 AND UNDER THE CRUISE CONTROL WILL ENGAGE FINE. ALSO MY 4X4 WILL NOT WORK EITHER.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.
FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD
MY DASH PANEL GAUGES BEGAN FAILING ONE BY ONE. MY HEADLIGHTS WILL SOMETIMES NOT COME ON AFTER STARTING THE CAR WITH THE HEADLIGHT SWITCH ON AUTO. A FLICK OF THE HEADLIGHT SWITCH IN AND OFF, DOES NOT MAKE THE HEADLIGHTS COME ON. SOMETIMES THEY COME ON AFTER DRIVING AROUND, AND THEN WILL GO OFF WITHOUT TOUCHING THE SWITCH. NOW, MY SIDE BRAKELIGHTS WILL NOT OPERATE CORRECTLY WHEN THE BRAKE PEDAL IS PRESSED. ONLY THE THIRD BRAKE LIGHT ILLUMINATES.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
: NO AIR BAG/[ DEPLOYMENT FAILURE] FRONT/ SIDE/ REAR [ SIDE DESIGNED TO DEPLOY IN ROLLOVER OR SIDE IMPACT CRASHES] AIR BAG'S FAILURE / DEPLOYMENT COMPLETE ROLL ALL FOUR SIDES LANDED BACK ON WHEELS. I WAS SLAMMED ONTO LEFT DRIVER SIDE WINDOW LEFT SIDE FACE BROKE THE WINDOW AND GLASS AND DIRT FILLED VEHICLE SEAT BELT FAILURE: LEFT/DRIVERS ONLY ROLLED FOUR TIMES LANDED BACK ON ALL FOURS I FLAILED AROUND HEAD BUTTED THE PASSENGER AS THE FORCE OVER TOOK MY BODY ONSITE OFFICER ACKNOWLEDGED THE INDICATIONS SEAT BELT FRICTION BURNS ALL ON AROUND NECK AND SHOULDER TRAUMATIC BRAIN INJURY TORN ROTATOR CUFF SHOULDER ISSUES/ ALSO BLADDER DAMAGE AS THE DRIVER'S SIDE SEAT BELT FAILED TO LOCK DURING CRASH DEALER SHOULD HAVE BEEN CITED FOR SEAT BELT FAILURE WORST THINGS OF ALL TIME ...IT WAS A TEST DRIVE ENGINE STALL FAILURE : AT HIGH SPEED/ HEARD NOISE AND BOOM LOST ALL POWER STEERING LOUD NOISE LOSS OF POWER/ I HAD NO IDEAL AT THE TIME THOUGHT POSSIBLE BLOW OUT AND INDICATED SUCH TO THE RESPONDING OFFICER ELECTRICAL - ALSO BRAKE LIGHT TURN SIGNAL FAILURE/ APPEARS TO BE FUNCTIONAL LIGHTS SIGNALS/ BUT ARE NOT WORKING ON THE OUTSIDE OTHERS DON'T SEE SIGNALS OR BRAKE LIGHTS . I WAS SITED FOR BTW GM SHOULD BE RESPONSIBLE AS WELL DEALERSHIP ALL THE RECALL AND COMPLAINT'S, INCIDENT REPORTS ACCIDENTS AND GM MAJOR IGNITION ISSUES....ENGINE FAILURE WHILE DRIVING/ EROSION AND MANY OTHER VEHICLES. *TR
TL* THE CONTACT OWNS A 2004 GMC ENVOY SLT. THE CONTACT STATED THAT THE PASSENGER AIR BAG AND SEAT BELT WARNING LIGHT ILLUMINATED WHILE THE SEAT WAS UNOCCUPIED. THE WARNING LIGHT REMAINED ILLUMINATED EVEN AFTER THE SEAT BECAME OCCUPIED AND THE FAILURE WOULD FIRST RECUR INTERMITTENTLY UNTIL THE FAILURE BECAME CONSTANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR THE FAILURE. THE DEALER REPLACED THE SAFETY INFLATABLE RESTRAINT SENSOR AND DIAGNOSTIC MODULAR. THE FAILURE AND CURRENT MILEAGE WAS 45,000. UPDATED 05/05/11*LJ UPDATED 06/03/11
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.
MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE ROAD. THE ENVOY WAS TOTALED. BY THE GRACE OF GOD MY DAUGHTER MADE IT OUT ALIVE AND IS CURRENTLY EXPERIENCING PROBLEMS WITH HER LEFT KNEE. WE ARE NOT SURE WHY THE STEERING WHEEL LOCKED, UNABLE TO TURN, FORCING HER DIRECTLY INTO THE MEDIAN. IT COULD BE AN ISSUE WITH THE STEERING COLUMN OR WHEELS. THE ENVOY IS CURRENTLY AT A COLLISION YARD IN LEVITTOWN, PA.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND FUEL GAUGE BECAME INOPERABLE. THE DEALER ESTIMATED THAT THE REPAIR WOULD COST $500 AT THE CONTACT'S EXPENSE. ON A SEPARATE OCCASION, THE VEHICLE WOULD ONLY SHIFT INTO FIRST AND SECOND GEAR AND WOULD NOT ACCELERATE OVER 35 MPH. IN ADDITION, THE RPMS WOULD REV HIGHER THAN NORMAL AND THE VEHICLE WOULD HESITATE WHEN ATTEMPTING TO PICK UP SPEED. THE CONTACT HEARD A LOUD HUMMING NOISE UNDER THE HOOD WHEN ATTEMPTING TO ACCELERATE. THE DEALER STATED THAT A NEW TRANSMISSION WAS NEEDED. THE REPAIR WOULD COST OVER $2,000. AN INDEPENDENT MECHANIC STATED THAT HE COULD REBUILD THE TRANSMISSION. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 44,386 UPDATED 07/28/09 *BF THE TRANSMISSION FAILED AT 58,000 MILES. UPDATED 07/31/09.*JB
BOUGHT "CERTIFIED USED" ENVOY IN OCTOBER OF 07. TRANSMISSION COMPLETELY STOPPED AT 57K MILES 3 MONTHS AFTER PURCHASE. CHECK ENGINE LIGHT COMES ON AND OFF EVERY COUPLE DAYS(HAVE VIDEO, BUT SANDY SANSING OF PENSACOLA FLORIDA SAYS THERE NOTHING WRONG) VEHICLE JERKS AT STOPS AND STARTS. AFTER 3 TRIPS TO DEALERSHIP W/ "NOTHING WRONG" THEY FINALLY DECIDED THAT A O2 SENSOR WAS BAD AT 71K. ENVOY HAD BEEN BACK IN THE SHOP AT A COST OF 80.00 BUCKS TWICE SINCE THEN BECAUSE OF THE "CHECK ENGINE" LIGHT AND THE BRAKES ARE FAILING, THE "ABS BRAKE" LIGHT DOESN'T COME ON SO THEY SAY IT CANT BE THE BRAKES. WHEN TRYING TO STOP THE BRAKES STOP WORKING AND A SECOND LATER THEY WILL CATCH AND BEGIN TO STOP VEHICLE, AS IF THE BRAKE SYSTEM IS OBSTRUCTED AND SKIPS A FEW TIMES. THE CHECK ENGINE LIGHT FLASHES FOR THOSE FEW SECONDS BUT DOESN'T STAY ON LONG AND THEY SAY IT ISN'T THROWING ANY CODES. PROBLEM DOESN'T HAPPEN EVERYDAY SO THE DEALERSHIP HAS SAID ITS A UNFOUNDED PROBLEM. THE THERMOSTATS ASSEMBLY WITH OTHER PARTS HAVE BEEN REPLACED. HAVE ALL RECEIPTS AND DATES THAT I'VE TAKEN THIS POS INTO THE DEALERSHIP. I WILL NEVER BUY ANOTHER GMC VEHICLE. I HAVE A 10 YEAR OLD PICKUP TRUCK ALSO AND HAS ONLY BEEN IN THE SHOP ONCE. THERE'S NO EXCUSE THAT WE ARE DRIVING THESE (EXPENSIVE) UNSAFE VEHICLES!! *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 97,000.
MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE ROAD. THE ENVOY WAS TOTALED. BY THE GRACE OF GOD MY DAUGHTER MADE IT OUT ALIVE AND IS CURRENTLY EXPERIENCING PROBLEMS WITH HER LEFT KNEE. WE ARE NOT SURE WHY THE STEERING WHEEL LOCKED, UNABLE TO TURN, FORCING HER DIRECTLY INTO THE MEDIAN. IT COULD BE AN ISSUE WITH THE STEERING COLUMN OR WHEELS. THE ENVOY IS CURRENTLY AT A COLLISION YARD IN LEVITTOWN, PA.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
THE CLUSTER GAUGE QUIT WORKING. FIRST THE GAS GAUGE STOPPED READING THE AMOUNT OF GAS IN THE TANK. SECOND, THE SPEEDOMETER AND TACHOMETER QUIT READING. ABOUT A MONTH LATER THE OIL PRESSURE GAUGE STOPPED WORKING. CURRENTLY OUT OF THE ENTIRE CLUSTER GAUGE SYSTEM THE BATTERY METER IS THE ONLY GAUGE THAT WORKS. *TR
I HAVE 2004 ENVOY HAVE HAD PROBLEMS WITH ALTERNATOR. STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE ENVOY HAD I REPLACED 3 TIMES THEN STARTED HAVING PROBLEMS WITH BACK SEAT WINDOW ON PASSENGER SIDE NOT ROLLING UP. THEN MY GIRLFRIEND HAD A FLAT ON SIDE OF ROAD AND COULD NOT GET SPARE DOWN I HAD TO GO OUT AND CUT THE CABLE THAT HOLDS IT UP. THAT IS A UNSAFE THING TO DO ON SIDE OF HWY SHOULD NOT TAKE 45 MIN TO GET SPARE DOWN. HEADLIGHTS DIM AND BRIGHTEN GETS DIM ENOUGH THAT MAKES HARD TO SEE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.
GEAR SHIFTER MOVES FREELY UP AND DOWN, BUT WILL NOT ENGAGE THE GEARS IN ORDER FOR THE VEHICLE TO MOVE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
NOTHING BUT THIS HAS BEEN NOTHING BUT TROUBLE SINCE I BOUGHT FOR THAT DEALERSHIP. GUY FROM TODD WENZEL GRAND RAPIDS MICHIGAN. I HAD JUST BACK INTO THE SHOP SEVERAL TIMES THEY WILL NOT DO ANYTHING ABOUT IT SHE'S JUST USED TO GOING EVER SINCE I BOUGHT THIS CAR AND YOUR IS SOMETHING WRONG WITH THE ENGINE ITSELF IT CUTS OUT CAR SMELLS LIKE SOMETHING BURNING I DO NOT FEEL SAFE IN THIS CAR AND I STILL OWE ON IT I LIKE TO REPORT TODD WENZEL BUICK TO THE BETTER BUSINESS BUREAU THEY'RE LOUSY PEOPLE THANK YOU ALSO SENT ALL THIS INFORMATION GMC AND HAVE NOT GOT ANYWHERE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT AFTER PARKING, THE VEHICLE REAR SUSPENSION DROPPED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS STATED THAT THE REAR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
AIR CONDITIONER FAN STOPPED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .