2004 GMC Envoy Visibility Problems

BACK WINDOW SPONTANEOUSLY BUST. 2 TIMES IT AS HAPPEN LESS THEN 1YEAR APART ON MY THIRD WINDOW IT BLEW UP IN MY WIFE'S FACE THE SECOND TIME

NHTSA ID

11244822

Incident

Mar 15, 2019

HELLO, FIRST OFF, THIS IS NOT A VEHICLE ISSUE OR COMPLAINT. THIS IS AN AFTER MARKET COMPONENT ISSUE REGARDING BOSCH EVOLUTION WIPER BLADES. I PURCHASED BOSCH EVOLUTION ALL SEASON WIPERS FOR MY 2004 ENVOY FROM WOOT.COM AND INSTALLED THEM LAST SUMMER. THEY WORKED FINE UNTIL LAST MONTH WHEN WINTER WEATHER HIT HERE IN NEW YORK STATE. IN COLD WINTER CONDITIONS THREE THINGS HAVE OCCURRED: 1.THE WIPER LATCHES ARE LIFTING UP (RELEASING) ALLOWING THE WIPERS TO NO LONGER BE SECURED TO THE WIPER ARM. MY PASSENGER SIDE WIPER HAS ACTUALLY SEPARATED FROM THE WIPER ARM TWICE SO FAR, AND I HAVE HAD TO PULL OVER TO RETRIEVE THE WIPER FROM THE STREET WHILE AVOIDING TRAFFIC. 2.AND, IN COLD WINTER CONDITIONS THE WIPERS BLADES ARE TAKING A 'SET' THUS SCRAPING THE WINDOW LOUDLY IN ONE DIRECTION INSTEAD OF WIPING THE GLASS IN BOTH DIRECTIONS. 3.ALSO, THE COLD WEATHER IS MAKING THE WIPER BLADES FORM INTO A CURVED SHAPE AWAY FROM THE GLASS, INSTEAD OF BEING FLAT ON THE GLASS. THIS PREVENTS THE WIPER BLADE FROM CONTACTING MOST OF THE WINDSHIELD. I COULD NOT SEE WHERE I WAS GOING BECAUSE THE WIPERS ONLY CLEARED THE WINDOW AT THE TOP AND BOTTOM EDGES BECAUSE ONLY THE ENDS OF THE WIPER BLADE WERE MAKING CONTACT WITH THE WINDSHIELD. I BELIEVE THIS IS A MANUFACTURING DEFECT AND MORE IMPORTANTLY A SERIOUS SAFETY ISSUE. I CONTACTED BOSCH AUTOMOTIVE AND THEY REPLIED THEY ONLY HAVE A 30 DAY WARRANTY ON WIPERS AND I SHOULD CONTACT THE SELLER. BECAUSE OF BOSCH'S I DON'T CARE ATTITUDE I AM CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) REGARDING THIS SERIOUS SAFETY ISSUE. SORRY TO BOTHER YOU WITH THIS ISSUE AND I LOOK FORWARD TO YOUR RESPONSE. THANK YOU FOR YOUR TIME, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10948730

Incident

Jan 14, 2017

Mileage

81,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE ATTEMPTING TO CLOSE THE REAR DOOR, THE GLASS SHATTERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 196,000.

NHTSA ID

10732130

Incident

Jul 5, 2015

Mileage

196,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE REAR WINDOW SUDDENLY EXPLODED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 118,000.

NHTSA ID

10725892

Incident

Jun 17, 2015

Mileage

118,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE PASSENGER WINDOW ROLLED DOWN INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V248000 (ELECTRICAL SYSTEM,VISIBILITY). THE FAILURE MILEAGE WAS 110,000.

NHTSA ID

10723268

Incident

Jun 2, 2015

Mileage

110,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14

NHTSA ID

10574444

Incident

Mar 3, 2014

Mileage

90,000 mi

SIMPLY DRIVING DOWN A SMOOTH ROAD, NO BUMPS, AND REAR HATCH GLASS SHATTERED. I'VE READ HUNDREDS OF COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE'S ENVOYS. AT FIRST I THOUGHT SOMEBODY SHOT OUT MY WINDOW BECAUSE WHO HAS EVER HEARD OF A WINDOW JUST EXPLODING FOR NO REASON. WELL, APPARENTLY GMC FOUND A WAY TO MAKE WINDOWS, "JUST EXPLODE", AND THEN WEASELS THEIR WAY OUT OF PAYING TO FIX THIS EMBARRASSMENT OF AMERICAN ENGINEERING. FROM WHAT I'VE READ GMC HAS REFUSED ALL CASES COMPENSATION FOR THIS PROBLEM, SO I CAME HERE TO VOICE MY FRUSTRATION BECAUSE I DON'T HAVE $795 TO FIX MY TRUCK. I AM WONDERING IF THIS PROBLEM SHOULD BE CONSIDERED FOR A CLASS ACTION LAWSUIT. MY 1999 VW JETTA WAS PART OF A CLASS ACTION LAWSUIT BECAUSE THE GROUND EFFECT TRIM WOULD GET CAUGHT ON PARKING BLOCKS AND CAUSE DAMAGE, BUT THIS WINDOW EXPLODING IS A MUCH MORE SERIOUS PROBLEM. SO I WILL CALL GMC ON JAN.2 WHEN OFFICES OPEN BACK UP, AND DEPENDING ON HOW THAT GOES I MIGHT CALL UP A BUDDY WHO PRACTICES LAW TO SEE WHAT THE CHANCES ARE FOR A CLASS ACTION SUIT. *TR

NHTSA ID

10558069

Incident

Dec 31, 2013

Mileage

125,890 mi

I HAVE BEEN READING MANY OF THESE POST. I CAN'T BELIEVE ALL OF THE THINGS THAT HAVE ALSO HAPPENED TO MY ENVOY. I HAVE HAD MY BACK WINDOW BLOW OUT WHILE DRIVING, THANK GOD THAT BOTH OF MY KIDS THAT WERE IN THE BACK SEAT WERE NOT HURT, THEY WERE JUST SCARED AND STILL ASK IF IT WILL HAPPEN AGAIN. I ALSO RECENTLY JUST HAD TO HAVE A PIECE ON THE GAS LINE FIXED WHICH WAS ALMOST $900.00 MONEY THAT I DIDN'T HAVE AND HAD TO BORROW. I AM STILL PAYING IT BACK. NOW AS FOR LAST NIGHT MY LOW BEAMS ARE NOT WORKING, I BOUGHT NEW BULBS AND THAT DIDN'T WORK, SO IT IS BACK TO THE MECHANIC. OH AND I HAVE A CHECK ENGINE LIGHT THAT GOES ON AND OFF. THEY REALLY NEED TO GET ON ALL OF THESE THINGS. IT WOULD BE NICE TO HAVE THE CAR WORKING THE WAY IT SHOULD BE. I MAY JUST PRINT THESE THINGS UP AND BRING TO THE GMC SHOP AND SEE WHAT THE CAN DO ABOUT IT. I MEAN I REALLY TO LOVE MY SUV BUT THIS IS CRAZY. I AM NOW KIND OF SCARED TO HAVE MY KIDS IN THE CAR. *TR

NHTSA ID

10551421

Incident

Aug 12, 2013

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE REAR WINDOW GLASS SHATTERED IN PIECES WHILE THE WINDOW WAS CLOSED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT HAND. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 123,009. .... UPDATED 02-20-13 *BF THE CONSUMER STATED THE MANUFACTURER STATED THERE WERE NO ACTIVE RECALLS AND DID NOT OFFER ANY ASSISTANCE. UPDATED 02/21/2013 *JS

NHTSA ID

10490890

Incident

Jan 2, 2013

Mileage

123,009 mi

LOCK COMPLETELY OUT OF BACK HATCH WIRE ACTS AS IF IT HAS A SHORT WHICH SHUTS THE WHOLE BACK DOWN I AM UNABLE TO USE MY REAR WIPER AT ALL INTERFERE WITH MY STEROE SHUTTING OF WHEN U TURN OFF ENVOY WHEN IT SHOULDN'T HAVE BEEN LOCKED COMPLETELY OUT OF THE REAR BOTTOM AND THE GLASS HATCH I DO NOT USE MY HATCH NOW BECAUSE I DON'T WANT TO BE LOCKED OUT AGAIN IT HAS HAPPEN TWICE AND THIS NOT UNDER WARRANTY HAVE SEEN OTHE COMPLAINTS ONLINE DUE TO SAME ISSUES HAS THERE BEEN A RECALL ON THIS I HAVE ONLY HAD THIS ENVOY FOR 4 MONTHS AND TO BE HONEST I THINK IT MESSES WITH THE AIR I HAVE DUEL AIR AND THE PASSENGER SIDE GETS COLDER QUICKER THAN THE DRIVER AND NEVER SEEMED TO DO THIS UNTILL THE WIRES G STARTED MESSING UP IN THE REAR. *TR

NHTSA ID

10472113

Incident

Jul 26, 2012

Mileage

102,000 mi

LAST EVENING OUR FAMILY LOADED INTO THE ENVOY AND MY SON OPENED THE HATCH HALFWAY AND REALIZED HE FORGOT SOMETHING AND RAN TO GET IT. THE CAR WAS NOT RUNNING YET. WE HEARD A LOUD "BOOM" AND GLASS SHATTERING AND HOPPED OUT. THERE WAS GLASS ALL OVER OUR DRIVEWAY AND EVEN PIECES UP TO SEVERAL YARDS AWAY. THE GLASS ON THE HATCH HAD EXPLODED. IT WAS EXTREMELY SCARY AND WE WERE SO RELIEVED THAT MY SON HAD NOT BEEN STANDING RIGHT THERE AND THAT THE HATCH WAS PARTIALLY OPEN SO THE GLASS DIDN'T BLOW TOWARD MY REAR FACING INFANT, TODDLER AND 8 YEAR OLD SON ALREADY LOADED IN THE CAR. LUCKILY NO ONE WAS INJURED BUT MY CHILDREN DID LATER CUT THEMSELVES ON SHARDS OF GLASS THAT MADE IT OVER TO THE YARD. THE WHOLE EXPERIENCE WAS INCREDIBLY UPSETTING. EVEN OUR NEIGHBOR CAME TO HELP. WE ARE EXTREMELY CONCERNED ABOUT OUR CHILDREN'S SAFETY IN THIS VEHICLE. OUR INSURANCE COVERS THE COST AFTER OUR $500 DEDUCTIBLE, HOWEVER, WE ARE AFRAID THE WINDOW WILL BLAST OUT AGAIN AND AFRAID ESPECIALLY FOR OUR REAR FACING INFANT AND SONS RIDING IN THE VERY BACK. I CANNOT IMAGINE WHY A RECALL HAS NOT OCCURRED SINCE THIS APPEARS TO BE AN ISSUE OTHERS HAVE EXPERIENCED. *JS

NHTSA ID

10461067

Incident

Jun 7, 2012

Mileage

80,000 mi

TL* THE CONTACT OWNS A 2004 GMC ENVOY EX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATE 25 MPH, THE WINDSHIELD WIPERS ACTIVATED WITHOUT INTENT. THE CONTACT DISABLED THE FUSE AND THE WINDSHIELD WIPERS BECAME INOPERATIVE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ID

10458845

Incident

Mar 11, 2012

Mileage

52,000 mi

THE BACK WINDOW ON MY GMC ENVOY 2004 EXPLODED WHEN MY SON WAS CLOSING IT. THANK GOODNESS THE GLASS PIECES HIT AND CUT HIS FOREHEAD AND HAND AND NOT HIS EYES! *TR

NHTSA ID

10440960

Incident

Oct 29, 2011

Mileage

112,000 mi

ON A COLD CLEVELAND OHIO DAY, I STARTED MY 2004 GMC ENVOY AND TURNED ON MY REAR DEFROST, AND ABOUT 5 MINUTES LATER MY REAR WINDOW JUST EXPLODED! I WAS ON THE HIGHWAY, AND THE SOUND WAS LIKE A GUNSHOT, AND IT NEARLY CAUSED ME TO GET INTO AN ACCIDENT, BUT I MANAGED TO PULL MY CAR OFF THE ROAD SAFELY. *TR

NHTSA ID

10369420

Incident

Dec 6, 2010

Mileage

95,000 mi

I HAVE 2004 ENVOY HAVE HAD PROBLEMS WITH ALTERNATOR. STARTED ABOUT 6 MONTHS AFTER I BOUGHT THE ENVOY HAD I REPLACED 3 TIMES THEN STARTED HAVING PROBLEMS WITH BACK SEAT WINDOW ON PASSENGER SIDE NOT ROLLING UP. THEN MY GIRLFRIEND HAD A FLAT ON SIDE OF ROAD AND COULD NOT GET SPARE DOWN I HAD TO GO OUT AND CUT THE CABLE THAT HOLDS IT UP. THAT IS A UNSAFE THING TO DO ON SIDE OF HWY SHOULD NOT TAKE 45 MIN TO GET SPARE DOWN. HEADLIGHTS DIM AND BRIGHTEN GETS DIM ENOUGH THAT MAKES HARD TO SEE. *TR

NHTSA ID

10267268

Incident

Feb 17, 2006

Mileage

28,000 mi

2004 GMC ENVOY SAFETY ISSUE WITH THE INTERIOR REAR VIEW MIRROR. CONSUMER STATES THAT THE PLASTIC RING THAT HOLDS THE MIRROR FIRM HAS BROKEN. SMALL PIECES OF THIS HAVE BEEN FOUND ON THE FLOOR. SHE STATES THAT THE MIRROR WILL NOT STAY IN POSITION. *KB *JB

NHTSA ID

10232870

Incident

Jan 1, 1901

THE BLOWER MOTOR ON OUR 2004 GMC ENVOY QUIT WORKING AND UPON TAKING IT TO THE DEALER TO REPAIR, THE DEALER INDICATED THAT THE BLOWER MOTOR RESISTOR AND THE WIRING HARNESS THAT PLUGS INTO THE RESISTOR HAD MELTED TOGETHER. WHEN ATTEMPTING TO ORDER THE TWO PARTS (RESISTOR AND WIRING HARNESS), IT WAS DETERMINED THAT THE WIRING HARNESS IS ON NATIONWIDE BACKORDER. THE SERVICE MANAGER ALSO INDICATED THAT HE HAS 5 OTHERS ON BACKORDER. FROM THAT COMMENT, HE INDICATED THAT THERE IS A MAJOR ISSUE WITH THE WIRING HARNESS AND RESISTOR MELTING TOGETHER ON A NATIONAL BASIS. THE FACT THAT THE HEAT WAS SO GREAT TO MELT THESE TWO COMPONENTS TOGETHER CLEARLY INDICATES A POSSIBLE FIRE AND SAFETY HAZARD. I BELIEVE IT'S SOMETHING THAT SHOULD BE INVESTIGATED AND A RECALL ISSUED. *JB

NHTSA ID

10166723

Incident

Aug 21, 2006

TURN SIGNAL FAILED AND WOULD FREEZE, OR WOULD ACTIVATE THE 4-WAY HAZARD LIGHTS. THE DEALERSHIP REPLACEED THE RELAY SWITCH. APPROXIMATELY ONE-TWO MONTHS LATER WINDSHIELD WIPERS CAME ON WITHOUT THE SWITCH BEING TURNED ON AFTER I HAD CLEARED MIST FROM WINDSHIELD ,AND WILL NOT TURN OFF, ALMOST CAUSED COLLISION. THE DEAKER SAID THE INTERNAL MODULE RUPTURED.

NHTSA ID

10100501

Incident

Nov 24, 2004

Mileage

10,004 mi

WHEN IT RAINED THE CONSUMER NOTICED IT LEAKED INTO THE VEHICLE. THE CONSUMER MADE CONTACT WITH THE DEALER ON FIVE SEPARATE OCCASIONS. THE CONSUMER STATED THAT RAIN WAS COMING THROUGH THE WINDSHIELD. *AK THIS PROBLEM WAS NOTICED WHEN THE VEHICLE WAS FIRST PURCHASED. THE PASSENGER SIDE FRONT FLOOR WOULD GET WET WHEN IT RAINED. THE CLIPS WERE NOT SEALING THE PILLAR AND THE WINDSHIELD LEAKED. BULLETIN#030857004. *SC *JB

NHTSA ID

10081918

Incident

Mar 30, 2004

I EXPERIENCE EAR PAIN IF I DRIVE WHILE ALL WINDOWS ARE DOWN. (PARTICULARLY THE BACK WINDOWS). Y REAR WINDSHIELD WIPER FAILED TO WORK FOR NO REASON. THE NEXT TIME I GOT INTO THE CAR, IT WORKED. *AK

NHTSA ID

10082639

Incident

Jul 24, 2004

Mileage

12,000 mi