Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 GMC Envoy submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.
FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.
BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE REAR HATCH BACK GLASS SHATTERED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE REAR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
GOING DOWN THE ROAD TO WORK MY AIRBAG LIGHT COMES ON AND WONT GO OFF AND NOW I CANT GET A INSPECTION STICKER THERE WAS NO REASON FOR MY LIGHT TO COME ON UNLESS THERE IS SOMETHING WRONG WITH VEHICLE!!
LOCK COMPLETELY OUT OF BACK HATCH WIRE ACTS AS IF IT HAS A SHORT WHICH SHUTS THE WHOLE BACK DOWN I AM UNABLE TO USE MY REAR WIPER AT ALL INTERFERE WITH MY STEROE SHUTTING OF WHEN U TURN OFF ENVOY WHEN IT SHOULDN'T HAVE BEEN LOCKED COMPLETELY OUT OF THE REAR BOTTOM AND THE GLASS HATCH I DO NOT USE MY HATCH NOW BECAUSE I DON'T WANT TO BE LOCKED OUT AGAIN IT HAS HAPPEN TWICE AND THIS NOT UNDER WARRANTY HAVE SEEN OTHE COMPLAINTS ONLINE DUE TO SAME ISSUES HAS THERE BEEN A RECALL ON THIS I HAVE ONLY HAD THIS ENVOY FOR 4 MONTHS AND TO BE HONEST I THINK IT MESSES WITH THE AIR I HAVE DUEL AIR AND THE PASSENGER SIDE GETS COLDER QUICKER THAN THE DRIVER AND NEVER SEEMED TO DO THIS UNTILL THE WIRES G STARTED MESSING UP IN THE REAR. *TR
ONE REAR DOOR SWUNG OPEN WHILE PULLING OUT OF A PARKING LOT WITH MY DAUGHTER IN THE BACKSEAT (THANK GOODNESS SHE WAS IN A SEATBELT, BUT MY PURCHASE WENT FLYING OUT AND SPILLED OUT ALL OVER THE ROAD). SINCE THEN I HAVE NOTICED BOTH REAR DOOR LATCHES RANDOMLY STICK CLOSED EVEN WHEN THE DOORS ARE UNLOCKED AND BOTH LATCHES RANDOMLY FAIL TO LATCH CLOSED CAUSING DOOR TO REMAIN OPEN. AFTER THIS HAPPENS, I TRY NUMEROUS TIMES TO CLOSE THE DOOR ONLY TO HAVE IT NOT CATCH. AFTER PLAYING WITH THE LATCH, IT FINALLY WORKS. I AVOID OPENING THE REAR DOORS AT ALL IF I CAN. THE LATCHES DO APPEAR CORRODED AND RUSTY. THERE IS A RECALL FOR THIS ON THE 2003 XL MODEL, BUT MY 2004 MODEL HAS THE SAME EXACT PROBLEM! IT SEEMS OTHERS SHARE THE SAME COMPLAINT ACCORDING TO SOME INTERNET FORUMS. *TR
TL*THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SECOND ROW SEATS DO NOT PROVIDE ADEQUATE ROOM FOR A CHILD SEAT. THE SEATS ARE IN A RECLINED POSITION, THEREFORE, WHEN THE BASE AND CHILD SEAT ARE POSITIONED IN THE MIDDLE ROW, THEY DO NOT APPEAR LEVELED. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 65,128.
1. I PURCHASED A 2004 ENVOY. THE DEALER I PURCHASED IT FROM HAD IT UNDER WARRANTY. 2 WEEKS AFTER I PURCHASED, THE INTERIOR LIGHTS WERE COMING ON AND OFF, THE AUTOMATIC DOOR LOCKS STARTED TO LOCK BY THEMSELVES SIMULTANEOUSLY. NON STOP. IT SCARES MY CHILDREN, AS WELL AS I, BECAUSE I DON'T KNOW IF IT'S GOING TO SPARK A FIRE OR WHAT. SOMETIMES IT DOES IT MORE THAN OTHERS, FOR EXAMPLE, WHEN IT RAINS, BUT IT ONLY DOES IT WHEN I ROLL THE DRIVER'S SIDE WINDOW UP. EVEN IF ITS NOT DOWN AND I ROLL IT UP IT DOES IT. AS WELL AS IF I HIT A SMALL POT HOLE AND SOMETIMES IT JUST DOES IT ON ITS ON. I'VE TAKEN IT TO A GMC DEALER 4 OR MORE TIMES AND THEY CAN'T FIND THE PROBLEM ANY WHERE. SO, NOTHING HAS BEEN DONE TO FIX THIS PROBLEM BECAUSE NO ONE CAN FIND A SOLUTION. I PARK MY $18,000 VEHICLE NEXT TO THE ROAD IN CASE IT DOES SPARK A FIRE. PLEASE INFORM ME IF ANYTHING IS AVAILABLE OR WHO I NEED TO CONTACT AT GMC TO FIND AN ANSWER. *TR
I HAVE BEEN EXPERIENCING HEADLIGHTS, INTERIOR LIGHTS, LIGHTING IN THE DASH, AND OTHER LIGHTING FLICKER WHILE DRIVING. IT APPEARS TO BE HAPPENING MORE AND MORE. THE LIGHTS BECOME VERY DIM AND THEN GET BRIGHT AGAIN IN A MATTER OF A FEW SECONDS. THIS IS GETTING TO BE DANGEROUS AS PEOPLE TEND TO PULL OVER IN FRONT OF ME AND SOMETIMES TRAFFIC IN GOING IN THE OPPOSITE DIRECTION COMING TOWARDS ME WILL PULL OF THE ROAD ALL THINKING THAT I AM FLASHING THEM EITHER DUE TO AN EMERGENCY OR JUST SOME WILD DRIVER BEHIND THE WHEEL. I HAD TAKEN MY VEHICLE TO THE DEALER BUT HE STATES HE CAN NOT FIND ANYTHING WRONG. OF COURSE HE ALSO STATED THEY TOOK IT FOR A RIDE BUT IT DOES NOT HAPPEN FOR THEM. I GUESS NOT, IT IS HARD TO SEE LIGHTS FLICKERING IN THE SUNSHINE. *NM
THE BLOWER MOTOR ON OUR 2004 GMC ENVOY QUIT WORKING AND UPON TAKING IT TO THE DEALER TO REPAIR, THE DEALER INDICATED THAT THE BLOWER MOTOR RESISTOR AND THE WIRING HARNESS THAT PLUGS INTO THE RESISTOR HAD MELTED TOGETHER. WHEN ATTEMPTING TO ORDER THE TWO PARTS (RESISTOR AND WIRING HARNESS), IT WAS DETERMINED THAT THE WIRING HARNESS IS ON NATIONWIDE BACKORDER. THE SERVICE MANAGER ALSO INDICATED THAT HE HAS 5 OTHERS ON BACKORDER. FROM THAT COMMENT, HE INDICATED THAT THERE IS A MAJOR ISSUE WITH THE WIRING HARNESS AND RESISTOR MELTING TOGETHER ON A NATIONAL BASIS. THE FACT THAT THE HEAT WAS SO GREAT TO MELT THESE TWO COMPONENTS TOGETHER CLEARLY INDICATES A POSSIBLE FIRE AND SAFETY HAZARD. I BELIEVE IT'S SOMETHING THAT SHOULD BE INVESTIGATED AND A RECALL ISSUED. *JB
DT*: THE CONTACT STATED WHILE GOING AROUND A CURVE AT 35 MPH THE DRIVER SIDE REAR DOOR OPENED. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD. UPON ATTEMPTING TO CLOSE THE DOOR, IT WOULD NOT STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP. THEY REPLACED THE DRIVER SIDE REAR DOOR LATCH, WHICH REMEDIED THE PROBLEM. *AK
HEADLIGHTS, DRIVING LIGHTS AND ALL INTERIOR LIGHTING DIM AND FLICKER APPROX EVERY 30 SECONDS. HAS BEEN THIS WAY FOR OVER 10 DAYS, DEALER CANNOT DIAGNOSE PROBLEM UNTIL THE "SERVICE ENGINE SOON" LIGHT COMES ON, WHICH IT HASN'T. IT IS NEARLY IMPOSSIBLE TO DRIVE AT NIGHT WITH DIM, FLASHING, HEADLIGHTS, AND IS CONFUSING TO OTHER DRIVERS. ALSO, A FAN CAN BE HEARD BLOWING OFF & ON APPROX ONCE EVERY MINUTE, AND THIS IS WITH THE VEHICLE COMPLETELY TURNED OFF AND THE KEY OUT OF THE IGNITION. THIS IS CONSTANT, I'M CONCERNED THE BATTERY WILL BE DEAD AND THE CAR WON'T START, OR THAT THE LIGHTS WILL COMPLETELY GO OUT WHILE I AM DRIVING AT NIGHT. REAR PASSENGER DOOR LOCKS SUDDENLY STOPPED WORKING WITH THE REMOTE AND THE DOOR UNLOCK SWITCH ON THE DRIVER'S DOOR. I HAVE TO CLIMB OVER THE FRONT SEAT INTO THE BACK TO PHYSICALLY UNLOCK THE DOOR TO REMOVE MY CHILDREN FROM THE CAR. *NM
I WAS A FRONT SEAT PASSENGER IN A 2004 ENVOY WHEN WE WERE REAR ENDED BY A SEMI TRUCK. THE SEAT I WAS IN TWISTED SIDEWAYS TOWARD THE DRIVER'S SEAT. I WANT TO KNOW IF THIS IS A COMMON OCCURRENCE IN ENVOY ACCIDENTS.*AK
CONSUMER STATED INCOMING AIR PRESSURE AND NOISE WERE HURTING HIS AND HIS FAMILY EARS. THE NOISES WERE UNBEARABLE. ALSO, THE PRESSURE OF AIR COMING INTO THE VEHICLE CAUSED THE LINER ON THE ROOF TO FLAP UP AND DOWN. THIS HAPPENED WHILE DRIVING 30 MPH. CONSUMER WAS STOPPED ON THE FREEWAY THE OTHER DAY BY THE POLICE BECAUSE HE WAS TRAVELING TOO SLOW. CONSUMER CLAIMED THAT HE HAD TO TRAVEL SLOWLY BECAUSE OF THE AIR RUSHING INSIDE, AFTER VEHICLE WAS CLOSED TIGHTLY, IT WAS CAUSING HIS WIFE EAR PAIN. CONSUMER TOOK VEHICLE TO THE DEALER AT LEAST 3 TIMES, BUT WAS TOLD THAT THIS WAS A MANUFACTURING DEFECT. CONSUMER WAS GIVEN A COURTESY RIDE IN ANOTHER GMC, ENVOY, AND IT DID THE SAME THING. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .