2004 GMC Envoy Other / unspecified Problems

SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.

NHTSA ID

11281795

Incident

Nov 21, 2019

Mileage

100,000 mi

MY 18 YEAR OLD DAUGHTER WAS DRIVING ON THE PA TURNPIKE AROUND 12 AM ON OCT. 5, 2015. SHE WAS CHANGING LANES, MOVING INTO THE LEFT LANE NEXT TO HER AND THE STEERING WHEEL LOCKED, IT WOULD NOT ALLOW HER TO STRAIGHTEN OUT THE STEERING WHEEL. THE ENVOY DROVE RIGHT INTO THE MEDIAN AT FULL FORCE, SPUN AROUND, AND FLIPPED TWICE. WHEN THE CAR LANDED ON ALL FOUR WHEELS, SHE WAS ACROSS THE LANES OF TRAFFIC. SHE WAS ABLE TO GET OUT OF THE CAR AND TO SAFETY PRIOR TO BEING HIT BY 2 OTHER CARS COMING DOWN THE ROAD. THE ENVOY WAS TOTALED. BY THE GRACE OF GOD MY DAUGHTER MADE IT OUT ALIVE AND IS CURRENTLY EXPERIENCING PROBLEMS WITH HER LEFT KNEE. WE ARE NOT SURE WHY THE STEERING WHEEL LOCKED, UNABLE TO TURN, FORCING HER DIRECTLY INTO THE MEDIAN. IT COULD BE AN ISSUE WITH THE STEERING COLUMN OR WHEELS. THE ENVOY IS CURRENTLY AT A COLLISION YARD IN LEVITTOWN, PA.

NHTSA ID

10787070

Incident

Oct 5, 2015

Mileage

115,000 mi

AIR BAGS FAILED TO DEPLOY ON OUR GM XUV AFTER MAJOR CRASH INTO DRIVERS SIDE DOOR AND SIDE FRAME. CALLED LOCAL DEALER, REFERRED TO GM REGIONAL, SAID "THEY DIDN'T MAKE THE AIR BAGS". WROTE TO GM HOME OFFICE REFERRED BACK TO REGIONAL. REGIONAL SAID FILE WAS IN "LEGAL" GAVE UP TRYING.

NHTSA ID

10629867

Incident

Nov 22, 2006

TAILGATE LATCHES ON 2004 GMC ENVOY XUV KEEP BREAKING REPEATEDLY. UNABLE TO OPEN REAR OF VEHICLE. PARTS HAVE BEEN REPLACED A NUMBER OF TIMES AND THEY STOP WORKING OVER AND OVER. IF MY KIDS GET IN THE BACK AND GET STUCK THERE IS NO WAY OUT THE BACK OF THE VEHICLE. *TR

NHTSA ID

10399491

Incident

Apr 6, 2011

I PURCHASED A USED 2004 GMC ENVOY SLT, WITH AN EXTENDED WARRANTY FROM GRAND PRIX AUTO GROUP, HICKSVILLE, NY IN AUGUST 2008. SOON AFTER PURCHASING THE CAR IT STALLED WHILE WE WERE AT A RED LIGHT. IMMEDIATELY BROUGHT THE TRUCK BACK TO THE DEALER AND THEY SAID THEY FIXED IT, MAY I MENTION IT NEVER STOPPED STALLING. THEN THE SPEEDOMETER BROKE AGAIN. IT CONSTANTLY SAYS I'M TRAVELING 120 MILES AN HOUR. ONCE AGAIN, BROUGHT IT BACK TO THE DEALER, THEY TELL ME I NEED TO GO TO A GMC DEALER, I DO, THEY REPLACE THE INFORMATION CLUSTER AND SPEEDOMETER, HAD TO PAY A $ 300.00 DEDUCTIBLE. THIS WAS IN MARCH 2009. DRIVING THE OTHER DAY OCTOBER 2009 AND THE SPEEDOMETER ONCE AGAIN SAYS 120. GET PULLED OVER, GET A TICKET FOR A BROKEN SPEEDOMETER. THE OFFICER WAS AWARE I WAS NOT TRAVELING AT THAT SPEED, AND EVEN WHEN I TRIED TO EXPLAIN, WANTED TO HEAR NONE OF IT. SO NOW HERE I AM AGAIN, BROKEN SPEEDOMETER, ENGINE THAT STALLS OFTEN AND A SUMMONS TO BOOT. I NEED HELP AND I DON'T KNOW WHERE ELSE TO TURN THE DEALERSHIPS ARE OF NO HELP. JACQUELINE KING *TR

NHTSA ID

10289412

Incident

Oct 22, 2009

Mileage

43,000 mi

I'VE HAD PROBLEM WITH THE ELECTRICAL SYSTEM. WHEN I TRY TO PLAY THE CD PLAYER IT SAYS CHECK DISC SOMETIMES THE DISC WILL NOT EJECT FROM THE RADIO. THE CLOCK ALWAYS RESET ITSELF TO INCORRECT TIME AND NOT ALL LIGHTS STAY LIT ON DASH. REPORTED THIS INCIDENT TWICE TO DEALER THEY REPLACED SENSOR TWICE AND HERE IT IS 2008 WARRANTY HAS EXPIRED AND STILL HAVING SAME PROBLEMS. *TR

NHTSA ID

10250503

Incident

Mar 10, 2005

Mileage

20,000 mi

2004 GMC ENVOY UNSAFE HITCH. CONSUMER STATES THAT CLIP IS SUPPOSED TO HOLD THE HITCH PIN IN PLACE IS SO DESIGNED TO FIT OVER THE PIN TO HOLD IT IN PLACE, IS NOT SAFELY DESIGN. CONSUMER IS REQUESTING REIMBURSEMENT. *BF THE CONSUMER STATED A SAFER DESIGN FOR THE PIN AND CLIP WOULD BE TO HAVE A HOLE DRILLED INTO THE PIN WHEREBY THE CLIP COULD BE INSERTED INTO THE HOLE THEREBY ALLEVIATING THE POSSIBILITY OF THE CLIP BEING JARRED LOOSE FROM THE PIN. THE CONSUMER STATED WHILE DRIVING, THE TRAILER SLIGHTLY WENT AIRBORNE, FLIPPED ON THE PASSENGER SIDE, THEN ON THE DRIVERS SIDE, AND THE TONGUE OF THE TRAILER STARTED HITTING THE BACK OF THE VEHICLE. THE CONSUMER SOON DISCOVERED THE SAFETY CHAINS HAD COME LOOSE. THE MANUFACTURER OF THE HITCH DENIED THE CONSUMERS CLAIM. THEY STATED THAT THEIR PRODUCT WAS SAFE AND THERE WAS NO STRESS ON THE CLIP. *JB

NHTSA ID

10212791

Incident

Jun 18, 2007

I BOUGHT MY GMC ENVOY IN JANUARY 2004 FOR APPROX. $42,000. THIS CAR HAS EVERYTHING. AFTER ABOUT 2 MONTHS OF THE PURCHASE, MY GPS WENT OUT AND HAD BEEN FIXED TWICE. MY BRAKES DO NOT ALWAYS WORK --SOMETIMES THEY SLIP ESPECIALLY WHEN I NEED THEM MOST -WHICH IS SCARY. GMC SAID THAT THEY HAVE HEARD ABOUT THIS PROBLEM BEFORE, BUT DID NOTHING TO RESOLVE THE PROBLEM. THE ENGINE STALLS PERIODICALLY. GMC SAID THEY DO NOT KNOW WHY. THE GAS GAUGE AND ODOMETER DO NOT WORK PROPERLY. WHEN I BROUGHT MY VEHICLE INTO NORTH COUNTY GMC DEALERSHIP IN SAN DIEGO FOR REPAIRS I MENTIONED MY GAS GAUGE DID NOT WORK ALONG WITH MANY OF THE OTHER ISSUES. AFTER THEY REPAIRED THE ODOMETER BY REPLACING THE CLUSTER, THE GAS GAUGE STILL DID NOT WORK. EVERY SINGLE TIME THESE PROBLEMS HAPPEN I AM FORCED TO PAY A $100 SERVICE CHARGE JUST SO THEY CAN LOOK AT IT AND BECAUSE I AM IN SALES, I AM ALSO FORCED TO GET A RENTAL CAR. AFTER ALL THIS, I AM STILL QUITE DISPLEASED WITH GMC. I HATE TO SAY IT BUT THEY ARE SUPPOSED TO BE THE BEST AMERICAN CAR ??PROFESSIONAL GRADE?? AND IF THIS IS TRUE I WILL NEVER BUY AN AMERICAN VEHICLE AGAIN. GMC SAID THEY WOULD BE CHECKING ON ALL THESE PROBLEMS AND EVERY SINGLE TIME I PICKED MY ENVOY UP AFTER THEY SUPPOSEDLY FIXED THE PROBLEMS, I FOUND SEVERAL ISSUES STILL UNRESOLVED. THEY SUGGEST I NEED TO SET ANOTHER MEETING TO BRING MY ENVOY IN AND OF COURSE WILL COST ANOTHER $100. *NM

NHTSA ID

10153264

Incident

Mar 20, 2006

Mileage

4,000 mi

FIRST OF ALL MY ODOMETER GAUGE STOPPED OPERATING. IT REMAINED ON ZERO MILES WHILE I WAS DRIVING THE VEHICLE SINCE NOVEMBER 2005. THE WHOLE DASHBOARD CLUSTER HAD TO BE REINSTALLED. SECONDLY; THE SERVICE ENGINE SOON LIGHT BEGAN POPPING ON AND THE ENVOY WAS DRIVING ROUGH. I FOUND OUT FROM A GM DEALER THAT THE CLUTCH FAN FROZE WHICH CAUSED THE WATER PUMP TO BREAK AND THE RADIATOR TO OVER HEAT BURST THE RADIATOR HOSE AND SPEW OUT AND LEAK ALL OF THE WATER AND RADIATOR FLUID FROM THE RADIATOR. THE ENVOY IS NOW NOT DRIVABLE. I HAVE ONLY HAD THIS 2004 ENVOY SINCE NOVEMBER OF 2003. *NM

NHTSA ID

10151678

Incident

Mar 2, 2006

Mileage

54,480 mi