RoadVitals

2004 GMC Envoy Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
367
Latest Dec 17, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
36
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Feb 19, 2004

What this page shows

Our database holds 367 NHTSA owner-reported complaints for the 2004 GMC Envoy. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–25 of 367 · page 1 of 15

Electrical
Filed Dec 17, 2025
Fire reported

The contact owns a 2004 GMC Envoy. The contact stated that while the vehicle was parked and unoccupied, the contact noticed that the front passenger's door was on fire. The contact stated that he arrived home just in time and noticed the fire. The contact stated that, because it was raining, the contact's wife had powered the window up; however, the contact noticed that the window was down when the fire occurred. In addition, the contact stated that the fire was blazing, and after the fire was extinguished, the smoke was still visible. The contact extinguished the fire. The contact disconnected the battery. In addition, the contact stated that it could have been a huge fire because the fuel tank had just been refilled prior to the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 133,295.

NHTSA ID
11705548
Incident
Dec 16, 2025
Mileage
133,295 mi
Engine
Filed Aug 18, 2024
1 injury reported

fraudulent emissions certificate fraudulent mileage fraudulent vin EMISSIONS CERTIFICATE matching an out of state TEXAS vin [XXX] CALIFORNIA [XXX] . FRAUDULENT DEALER SALE. FRAUDULENT DMV CALIFORNIA REGISTRATION AND TITLE TRANSFER. LIQUIDS GASES ODORS FUMES EMITTING FROM VEHICLE [XXX] [XXX] [XXX] HAVE ILLLEGAL TRANSFER OF TITLE TO MYSELF FROM DEALER AND ILLEGAL TRANSFER OF FRAUDED REGISTRATION FROM DEALER. AND BELIEVE VIN IS NOT ACCURATE ACCORDING TO VEHICLE NOR BARCODE OR OTHER COMPONENTS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ID
11609248
Incident
Jul 9, 2024
Engine
Filed Jul 28, 2023

The contact owned a 2004 GMC Envoy. The contact stated that while driving at an undisclosed speed, the vehicle was shaking and made an abnormal rattling sound before the vehicle lost motive power and stalled. The vehicle was restarted and driven to the dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 130,000. The VIN was unavailable.

NHTSA ID
11535000
Incident
Jul 15, 2015
Mileage
130,000 mi
ElectricalExterior lighting
Filed Aug 9, 2022

Headlight's,taillight's,turn signals stop working whenever they want.It's pretty scary to lose your headlight's when your driving at night.There's nothing i can do about it,except to sit wherever it happend and wait for them to come back on.My wife was following me one day and told me my brakelight's and turn signal stopped working and started to work again,she said this happened a couple time's at the same red light.There a couple of thing's (electrical)inside the vehicle that don't work anymore but i really dont care about them.To get the odometer to work i have to knock pretty hard on the plastic cover that cover's the instrument cluster,sometimes it stay's on,most of the time it wont stay on.The DIC (driver control center) doesn't work anymore.I cant even get to it.The speakers on the left side of the vehicle dont work anymore.I thought i would tell you about the inside also because it could be part of the problem.All of this happened when i was driving home from my daughter's two night's ago.I bought this vehicle about three or four's year's ago,and i had no problem's with it untill the other night.The person i bought it from is a good friend of mine.He said he never had a problem with it,plus i have been in this vehicle countless times,that's why i bought it. Thank you.

NHTSA ID
11478324
Incident
Aug 7, 2022
Driver assistance
Filed Dec 17, 2021

The contact owns a 2004 GMC Envoy. The contact stated while driving at various speeds, the vehicle would independently accelerate without warning. The vehicle was taken to a local dealer where it was not diagnosed but continued to experience the failure. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 135,000.

NHTSA ID
11444168
Incident
Nov 29, 2021
Mileage
135,000 mi
Airbags
Filed Dec 8, 2020
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH HE HAD THE SWERVE TO AVOID A HEADON COLLISION FROM A VEHICLE THAT WAS IN HIS LANE. THE VEHICLE WENT OFF THE ROAD AND CRASHED INTO A CONCRETE BARRIER.THE CONTACT HAD A FRACTURED STERNUM AND A BRUISED RIGHT ANKLE, KNEE AND ELBOW. THE CONTACT VISITED THE EMERGENCY ROOM ON HIS OWN WITHOUT BEING TRANSPORTED BY AN AMBULANCE.THE CONTACT STATED THAT NONE OF THE AIR BAGS IN THE FRONT DEPLOYED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND TOWED FROM THE CRASH SITE. THE ENTIRE FRONT OF THE VEHICLE WAS SMASHED IN INCLUDING THE FRAME. THE BACK AXEL DROPPED AFTER THE COLLISION AND BOTH RIMS ON THE BACK TIRES WERE SHATTERED. THE FRONT RIMS WERE ALSO CRACKED. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED YET. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID
11378518
Incident
Dec 3, 2020
Mileage
180,000 mi
Exterior lighting
Filed Oct 28, 2020

I WAS DRIVING IN THE CITY AT NIGHT TIME AND MY LOW BEAM LIGHTS QUIT WORKING. I DID NOT NOTICE IT RIGHT AWAY BECAUSE OF THE STREET LIGHTS. THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY HUSBAND, DAUGHTER AND MYSELF AT RISK.

NHTSA ID
11366788
Incident
Oct 24, 2020
Mileage
160,000 mi
Airbags
Filed May 9, 2020

REAR AIR COMPRESSOR BAGS ARE FAULTY....FROM WHAT I UNDERSTAND THIS IS HAPPENING TO MANY GMC ENVOYS AND NEED TO BE RECALLED!!! *TR

NHTSA ID
11323942
Incident
Apr 8, 2020
Mileage
190,000 mi
BrakesEngineFuel system
Filed Feb 25, 2020

I JUST HAD MY BRAKES SERVICED AND MY BUSHINGS CHANGED, BUT MY ABS LIGHT STILL COMES ON. ALSO WHEN I GO TO BRAKE THE CAR STARTS TO SHAKE AND I'M GOING THE SPEED LIMIT. THE ENGINE HAS A ROUGH IDLE, AND SHUTS OFF WHEN AT A COMPLETE STOP AND WHEN THE VEHICLE IS IN MOTION. I'VE HAD MANY THINGS REPLACED ON THE VEHICLE, SUCH AS PURGE VALVE, GAS CAP. CHARCOAL CANISTER AND FUEL TANK. IN THE ENGINE THE SPARK PLUGS WERE CHANGED AS WELL AS THE COIL PACKS AND THE FUEL INJECTORS. ALONG WITH THE CAMSHAFT SENSOR. STILL GETTING P0455 AND PO0014. WON'T PASS SMOG CAN'T REGISTER VEHICLE, BUT MY ONLY MEANS OF TRANSPORTATION. 2004 GMC ENVOY XUV SLT 4DR 2WD

NHTSA ID
11311534
Incident
Dec 20, 2019
Mileage
225,000 mi
Interior & seats
Filed Dec 19, 2019
Fire reported

THE PASSENGER SEAT SPONTANEOUSLY COMBUSTED DUE TO A SHORT IN THE ELECTRIC SEAT MOTOR CAUSING THE ENTIRE VEHICLE INTERIOR TO BURN. THE CAR IS TOTALED.THE VEHICLE WAS PARKED IN MY DRIVEWAY.

NHTSA ID
11290211
Incident
Dec 8, 2019
Mileage
179,000 mi
ElectricalInterior & seats
Filed Dec 12, 2019
Fire reported

FRONT PASSENGER SEAT CAUGHT ON FIRE FROM THE SEAT HEATER. THE VEHICLE PARKED AND TURNED OFF. IT WAS PARKED IN A HIGH SCHOOL PARKING LOT WHILE MY DAUGHTER WAS IN SCHOOL. WE CONTACTED GMC, BUT THEY SAID IT THERE WAS NOTHING THEY COULD DO. THERE WAS SOMETHING THAT WENT WRONG FOR IT TO JUST CATCH FIRE. CAN YOU HELP US IN ANYWAY AT ALL.

NHTSA ID
11288638
Incident
Feb 6, 2019
Mileage
150,000 mi
Interior & seats
Filed Dec 6, 2019
Fire reported

BOTTOM DRIVER SIDE SEAT WARMER CAUGHT SEAT ON FIRE. MELTED A HOLE IN THE SEAT SURFACE, BLISTERED WIFE'S LEG. THIS HAPPENED DURING HER MORNING COMMUTE TO WORK ON CITY SURFACE STREETS

NHTSA ID
11287526
Incident
Dec 6, 2019
Mileage
130,000 mi
Other / unspecified
Filed Nov 22, 2019

SPARE TIRE RELEASE MECHANISM DYSFUNCTIONAL. I WAS UNABLE TO CHANGE TO CHANGE A FLAT WHILE ON THE SIDE OF A VERY BUSY HIGHWAY. HAD THE VEHICLE TOWED TO A AUTOMOTIVE TIRE AND REPAIR BUSINESS, AND THEY COULD NOT REMOVE THE SPARE EITHER. I SEARCHED ONLINE AND THERE ARE A NUMBER OF SIMILAR REPORTS/COMPLAINTS CONCERNING GMC TRUCKS AND SUVS, AT LEAST 2002-2012 MODELS. MINE IS A 2004 ENVOY. E.G. HTTP://WWW.CARPROBLEMZOO.COM/GMC/ENVOY/SPARE-TIRE-PROBLEMS.PHP THIS DESIGN FAILURE COULD LEAD TO SIGNIFICANT INJURY OR ADVERSE HEALTH IMPACTS (EXPOSURE, HYPOTHERMIA, ETC.) ESPECIALLY TO ELDERLY OR INABILITY TO CHANGE A FLAT WHILE IN REMOTE TERRAIN, OR AREAS WITHOUT CELL PHONE SERVICE. THERE IS NO SAFETY RELEASE BACKUP THAT WOULD ALSO BYPASSING THE DEFECTIVE TIRE RELEASE MECHANISM.

NHTSA ID
11281795
Incident
Nov 21, 2019
Mileage
100,000 mi
Fuel systemPowertrain (other)
Filed Nov 21, 2019

THE TRANSMISSION STARTED TO SLIP, NOTICED IT STARTING TO HAVE ISSUES GETTING UP TO PROPER SPEED WITHOUT SLIPPING AND TRYING TO STALL, AND WAS TOLD BY PREVIOUS OWNER WHOM I'M PURCHASING IT FROM THAT THERE IS A POSSIBLE ISSUE WITH THE TRANSFER CASE AS WELL, AS IT ENGAGES IT'S 4 WHEEL DRIVE WITHOUT ME TOUCHING IT, TRIED TO SERVICE THE TRANSMISSION AND PUT FRESH FLUID AND A NEW FILTER IN TO SEE IF IT WOULD HELP AND NOW IT CAN ONLY GO AS FAST AS 40 TO 55 BEFORE IT STARTS TO SLIP PRETTY BAD. I HAVE A BABY ON THE WAY DUE IN THE NEXT COUPLE WEEKS AND WITH IT SLIPPING AND DROPPING SPEED IT CAN CAUSE ME TO END UP GETTING HIT AND I DON'T WANT TO PUT MINE, MY CHILD, OR ANY OF MY OTHER PASSENGERS IN DANGER.

NHTSA ID
11281475
Incident
Oct 3, 2019
Mileage
196,425 mi
Airbags
Filed Oct 6, 2019

WAS DRIVING DOWN THE ROAD AND THE REPAIR SAFETY AIR BAG LIGHT CAME ON AND IS STILL ON

NHTSA ID
11266637
Incident
Sep 23, 2019
Mileage
169,000 mi
Exterior lighting
Filed Oct 3, 2019
Crash reported

WHILE DRIVING AT NIGHT BOTH LOW BEAM HEADLIGHTS GO OUT COMPLETELY WITHOUT WARNING. VEHICLE TRAVELING AT HIGHWAY SPEED AND HAS HAPPENED WHILE DRIVING IN CITY AS WELL. HIGHBEAM HEADLIGHTS WORK WHEN SWITCHED ON AFTER LOW BEAM STOP WORKING. CANNOT LEAGALLY DRIVE WITH HIGHBEAMS ON ALWAYS. MY ENVOY IS IN EXCELLENT CONDITION AND IS DEALER SERVICED EVEN THOUGH IT HAS HIGH MILEAGE. THERE WAS A RECALL FOR 2006 AND UP FOR THIS TYPE ISSUE, WHY WAS THE 2004 MODEL YEAR NOT LOOKED AT? THERE ARE OTHERS THAT HAVE HAD THE SAME ISSUE WITH LOWBEAM HEADLIGHTS. FUSEBOX UNDERHOOD IS LABELED TO CONFUSE OWNER AND RELAYS NOT DESCRIBED WELL IN OWNERS MANUAL. THERE IS NO RELAY LISTED FOR LOW BEAM HEADLIGHTS. HEADLIGHT DRIVER MODULE IS A KNOW FAILURE COMPONENT. GM ALSO CHANGED ONSTAR TO DIGITAL SYSTEM LEAVING GM CARS LIKE MINE WITH ANALOG ONSTAR UNSERVICABLE AND REQUIRES EXPENSIVE UPGRADE. HEADLIGHTS GOING DARK WHILE DRIVING AT NIGHT IS A DANGER AND VEHICLE SHOULD BE REQUIRED TO FALL UNDER RECALL FOR 2006 MODELS AS WELL. SLIGHT ACCIDENT, RAN OFF ROAD INTO DITCH AND CAUSED LIGHT DAMAGE. VEHICLE WAS ABLE TO BE DRIVEN, BUT NEEDED SOME REPAIR.

NHTSA ID
11265946
Incident
Oct 1, 2019
Mileage
236,550 mi
Fuel system
Filed Oct 1, 2019

WHILE DRIVING ON THE STREET ON MY WAY HOME FROM WORK , I COULD SMELL GAS... GOT OUT AND SAW A VISIBLE LEAK COMING FROM THE GAS TANK.. I PROCEEDED TO LOOK THIS PROBLEM UP, AND FOUND OUT THIS IS A REOCCURRING PROBLEM WITH THIS VEHICLE .

NHTSA ID
11265284
Incident
Sep 30, 2019
Mileage
230,000 mi
BrakesElectricalExterior lighting
Filed Sep 26, 2019

MY DASH PANEL GAUGES BEGAN FAILING ONE BY ONE. MY HEADLIGHTS WILL SOMETIMES NOT COME ON AFTER STARTING THE CAR WITH THE HEADLIGHT SWITCH ON AUTO. A FLICK OF THE HEADLIGHT SWITCH IN AND OFF, DOES NOT MAKE THE HEADLIGHTS COME ON. SOMETIMES THEY COME ON AFTER DRIVING AROUND, AND THEN WILL GO OFF WITHOUT TOUCHING THE SWITCH. NOW, MY SIDE BRAKELIGHTS WILL NOT OPERATE CORRECTLY WHEN THE BRAKE PEDAL IS PRESSED. ONLY THE THIRD BRAKE LIGHT ILLUMINATES.

NHTSA ID
11258245
Incident
Sep 25, 2019
Mileage
67,000 mi
Airbags
Filed Sep 16, 2019

THE SEAT BELT WAS ALWAYS ON SO I HAVE TO REPLACE THE BOTH IMPACTOR SENSOR.

NHTSA ID
11255639
Incident
Aug 26, 2019
Visibility
Filed Aug 18, 2019

BACK WINDOW SPONTANEOUSLY BUST. 2 TIMES IT AS HAPPEN LESS THEN 1YEAR APART ON MY THIRD WINDOW IT BLEW UP IN MY WIFE'S FACE THE SECOND TIME

NHTSA ID
11244822
Incident
Mar 15, 2019
Filed Jun 25, 2019

MY MECHANIC SAID PARTS OF MY FRAME WERE MISSING AND IT WAS RUSTED ENOUGH THAT IT COULD NOT BE REPAIRED. I ORIGINALLY THOUGH MY REAR U-JOINT WAS GOING OUT. CAN'T FIX IT, CAN'T SELL IT. IT ONLY HAS 170,000 MILES AN IS IN GREAT SHAPE OTHERWISE.

NHTSA ID
11222550
Incident
Jun 21, 2019
Mileage
170,000 mi
Exterior lighting
Filed May 14, 2019

THE HEADLIGHTS ARE EXTREMELY DIM - ALWAYS HAVE BEEN. FOUND OUT IN MARCH FROM A COLLEGE CLASS THAT THERE WAS A RECALL I WAS UNAWARE OF (NEVER SAW MAIL ABOUT IT). ANYHOW, A 2004 VEHICLE IS ONLY GETTING OLDER AND ITS LIGHTS ARE A HUGE LIABILITY. MORE CURIOUS AS TO WHY THERE'S A DEADLINE FOR A RECALL (IF THERE IS A PROBLEM WITH A VEHICLE THAT IS SOLD THEN IT SHOULD BE FIXED - ESPECIALLY IF IT PUTS OTHERS AT RISK).

NHTSA ID
11207494
Incident
May 14, 2019
AirbagsBody & structureElectrical
Filed Mar 13, 2019

TL* THE CONTACT OWNS A 2004 GMC ENVOY. WHILE THE VEHICLE WAS PARKED, THE TAILGATE LATCH AND MOTOR FAILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE TAILGATE MOTOR FAILED AND NEEDED TO BE REPLACED. THE CONTACT ALSO STATED THAT THE AIR COMPRESSOR FAILED TO INFLATE THE AIR BAGS EVENLY. THE VEHICLE WAS TAKEN TO W-K CHEVROLET BUICK GMC CADILLAC (LOCATED AT 3310 W BROADWAY BLVD, SEDALIA, MO 65301, (660) 826-8320), BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
11186598
Incident
Jul 10, 2018
Fuel system
Filed Sep 21, 2018

HAD ANOTHER GAS TANK PUT IN AFTER 3 BREAKING AND LEAKING GAS. NOW IT CUTS IN AND OUT GOING DOWN THE ROAD

NHTSA ID
11130562
Incident
Sep 20, 2018
Mileage
162,100 mi
Fuel system
Filed Sep 13, 2018

THE GAS TANK KEEPS CRACKING CAUSING GAS TO LEAK OUT. IT HAS BEEN IN THE SHOP TWICE FOR THIS AND CAR HOP ONLY WANTS TO CONTINUE TO PUT A USED TANK ON IT. THE SHOP REQUESTED A NEW TANK BE PURCHASED AND THEY DENIED TO REQUEST. THE FIRST TIME IT WAS IN THE SHOP THEY WEN THOUGH THREE TANKS THEN IT ONLY LASTED ABOUT A MONTH.

NHTSA ID
11129244
Incident
Sep 10, 2018
Mileage
162,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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