RoadVitals

2022 Jayco Travel Trailer White Hawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jun 19, 2024
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Aug 31, 2022
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2022 Jayco Travel Trailer White Hawk, most frequently naming the brakes and other / unspecified categories. 2 safety recalls have been issued covering this model year; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes150.0%
  • Other / unspecified150.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:APPLIANCE:REFRIGERATOR; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Aug 31, 2022
45 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer.
The risk: In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire.
The remedy: Dealers will reroute the refrigerator LP gas line, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901579.
Jayco, Inc.Manufacturer number 9901579View on NHTSA.gov

ELECTRICAL SYSTEM; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 31, 2022
196 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022 White hawk travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
The risk: Loose wiring can cause an electrical arc or short, increasing the risk of a fire.
The remedy: Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 20, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901575.
Jayco, Inc.Manufacturer number 9901575View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesOther / unspecified
Filed Jun 19, 2024

Driving the 2022 towable RV the wheel and tire came off the RV traveling at 55 mph in a catastrophic failure. The rear Lippert or Dexter Axel and assembly on the drivers side failed at the spindle. The parts are available for review. Other drivers behind the RV and on oncoming traffic had to quickly maneuver to avoid collision with the wheel/tire and other parts flying off the RV. The failed hub and backing parts seem to have no grease and are dry. The RV has had low miles and regular service by the dealer. We have taken the RV to the Jayco dealer who has inspected the RV axel, wheel and tire. A warning light of “connection failure” appeared and we pulled over within 2 miles, since we were on a two lane road under construction and without a shoulder.

NHTSA ID
11595323
Incident
Jun 15, 2024

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSB 22-060

EQUIPMENT

Black tank flush installed incorrectly. Instructions on how to inspect and properly install black tank flush.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer White Hawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010
2023120
2022Viewing120
2021030
2020640
2019470
2018410
2017230
2016520
2015320

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.