RoadVitals

2015 Jayco Travel Trailer White Hawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jul 5, 2016
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 21, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2015 Jayco Travel Trailer White Hawk, most frequently naming the body & structure, other / unspecified and tires & wheels categories. 2 safety recalls have been issued covering this model year; and 3 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure240.0%
  • Other / unspecified240.0%
  • Tires & wheels120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V746000

EQUIPMENT

Nov 21, 2017
49,563 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Jayco, Inc.View on NHTSA.gov
14V468000

STRUCTURE:FRAME AND MEMBERS; TIRES

Jul 31, 2014
163 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain model year 2014-2015 White Hawk Summit 27RBOK travel trailers manufactured November 12, 2013, through July 10, 2014. One of the tires may rub against the outrigger while making sharp turns.
The risk: A tire that rubs against the outrigger may result in premature wear of the tire or tire failure, increasing the risk of a crash.
The remedy: Jayco will notify owners, and dealers will inspect the outrigger and position it correctly if necessary, free of charge. The recall began in September 2014. Owners may contact Jayco customer service at 1-800-283-8267.
Jayco, Inc.View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Jul 5, 2016

WHILE DRIVING DOWN THE HIGHWAY AFTER MAKING A SHARP TURN THE TIRE RUBBED AGAINST THE OUTRIGGER RESULTING IN PREMATURE WEAR OF THE TIRE AND CAUSED THE FENDER FALL OFF THE TRAILER. THE TIRE IS DAMAGED BEYOND REPAIR AND INCREASED THE RISK OF A CRASH.

NHTSA ID
10882531
Incident
Jul 2, 2016
Mileage
700 mi
Body & structureOther / unspecified
Filed Jun 9, 2015
1 injury reported

TL* THE CONTACT OWNS A 2015 JAYCO WHITE HAWK. THE CONTACT STATED THAT WHILE ATTEMPTING TO OBTAIN AN OBJECT FROM THE BED, THE MURPHY BED INDEPENDENTLY FOLDED CLOSED CAUSING THE CONTACT TO BECOME TRAPPED INSIDE THE BED FOR APPROXIMATELY ONE HOUR. THE CONTACT SUSTAINED A HIP AND ANKLE INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE MURPHY BED NEEDED TO BE REPLACED. THE BED WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 230. UPDATED 8/17/15*CN

NHTSA ID
10724260
Incident
Jun 3, 2015
Mileage
230 mi
Tires & wheels
Filed Apr 17, 2015

TRAVELING 65 MPH SOUTHBOUND ON I-59 NEAR EXIT 63 OUTSIDE HATTIESBURG, MS, TOWMAX ST235/80R16 TIRE FAILURE BY BLOWOUT. TIRE MOUNTED ON A 2015 JAYCO PINNACLE 38FLFS FIFTH WHEEL RV TRAILER AT THE RIGHT REAR. TIRES HAVE LESS THAN 4,000 MILES. TIREMINDER TPMS USED AND NO OVERHEATING OR OVER PRESSURE REGISTERED. TIRES WERE AT 80 LBS COLD. SHREDDED TIRE DAMAGED FENDER SKIRT AND ALUMINUM AT WELL OVER $400 IN PARTS/LABOR. REPLACED ALL FOUR TIRES ON RV WITH GOODYEAR GLADIATOR. *TR

NHTSA ID
10706345
Incident
Apr 11, 2015

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

INC 22-067

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

JAYCO AND ENTEGRA COACH STORAGE TIPS. INSTRUCTIONS FOR STORING JAYCO AND ENTEGRA COACH DIESEL PUSHERS.

INC 20-007

EQUIPMENT

Informational bulletin for repair that requires the removal of pullout cabinet extension drawers.

TSB-15-011

EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

JAYCO: TSB CONTAINS A DEALER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. CERTAIN MODEL RVS NEED TO HAVE A NEW STEREO INSTALLED DUE TO CAPACITOR BEING DEFECTIVE. MODEL 2016 TRAVEL TRAILER. *PE

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer White Hawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023120—
2022120—
2021030—
2020640—
2019470—
2018410—
2017230—
2016520—
2015Viewing320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.