RoadVitals

2023 Jayco Travel Trailer White Hawk

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Oct 16, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Nov 9, 2023
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2023 Jayco Travel Trailer White Hawk, most frequently naming the visibility category. 2 safety recalls have been issued covering this model year.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Visibility1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
23V752000

STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT

Nov 9, 2023
168 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2023-2024 Jayco White Hawk travel trailers. A window may be incorrectly marked as an emergency exit.
The risk: An incorrectly labeled window can prevent or delay an emergency evacuation, increasing the risk of injury.
The remedy: Dealer will replace the red handle and red screen knob and remove the exit decal, free of charge. Owner notification letters were mailed November 30, 2023. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901596.
Jayco, Inc.Manufacturer number 9901596View on NHTSA.gov
22V659000

EQUIPMENT:APPLIANCE:REFRIGERATOR; EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS

Aug 31, 2022
45 units potentially affected
The defect: Jayco, Inc. (Jayco) is recalling certain 2022-2023 White Hawk travel trailers. The refrigerator LP gas line may have been improperly routed and concealed in the underbelly of the trailer.
The risk: In the event of a gas leak, gas can build up inside the concealed area, increasing the risk of a fire.
The remedy: Dealers will reroute the refrigerator LP gas line, free of charge. Owner notification letters were mailed September 21, 2022. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9901579.
Jayco, Inc.Manufacturer number 9901579View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Visibility
Filed Oct 16, 2025

The contact owns a 2023 Jayco White Hawk RV. The contact stated that while the RV was parked, the driver’s side frameless glass window suddenly shattered without impact. The RV was taken to the dealer; however, the dealer was unable to provide a specific cause for the failure. The RV was not repaired. The manufacturer was notified of the failure, and the contact was advised to contact the window manufacturer for assistance. The failure mileage was 8,000.

NHTSA ID
11693921
Incident
Sep 16, 2025
Mileage
8,000 mi

Compare model years

Complaint and recall counts across every year of this model

Jayco Travel Trailer White Hawk by model year
YearComplaintsRecallsInvestigationsIssue Index
2024010—
2023Viewing120—
2022120—
2021030—
2020640—
2019470—
2018410—
2017230—
2016520—
2015320—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.