2004 Jeep Grand Cherokee Body & structure Problems

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID

11442710

Incident

Oct 21, 2021

I WAS DRIVING ON THE HIGHWAY AND HIT ANOTHER CAR THAT WAS STATIONARY ON THE SIDE OF THE ROAD. I HAD IMPACT ON THE RIGHT FRONT PASSENGER SIDE OF MY TRUCK, FLIPPING THEIR CAR AS WELL AS MY TRUCK. MY AIRBAGS DID NOT DEPLOY. I HAD NO INDICATION LIGHTS ON MY DASH AND HAD NO KNOWN ELECTRICAL ISSUES. LUCKY THE CAR I HIT WAS UNOCCUPIED AND I RECIEVED A FEW MINOR INJURIES.

NHTSA ID

11339270

Incident

Jun 25, 2020

Mileage

242,000 mi

I SCRAPED THE UNDERBELLY OF THE GAS TANK AND THE METAL PLATE PROTECTING THE GAS TANK HAS FALLEN OFF. IT WAS VERY RUSTY AS WELL.

NHTSA ID

11298096

Incident

Jan 8, 2020

Mileage

155,700 mi

THE SKID PLATE UNDER THE GAS TANK IS RUSTING AWAY AND FALLING OFF IN LARGE PIECES I AFRAID IT COULD FALL OUT.

NHTSA ID

11286616

Incident

Sep 23, 2019

Mileage

119,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE BUMPER CRACKED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO LARRY H. MILLER CHRYSLER JEEP DODGE RAM 104TH (1800 W 104TH AVE, DENVER, CO 80234 (720) 907-0928), BUT THE FAILURE COULD NOT BE REPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

NHTSA ID

11034428

Incident

May 16, 2016

Mileage

85,000 mi

GAS TANK COVER/ HOLDER COMPLETELY RUSTED OUT AND GAS TANK IS JUST HANGING THERE BY ONE CORNER OF THE COVER. IT FELL DOWN AS I WAS JUST DRIVING DOWN THE ROAD CAUSING THE GAS TANK TO CRACK IN THE FRINT CORNER WHEN IT HIT THE GROUND.

NHTSA ID

11025192

Incident

Sep 23, 2017

Mileage

129,513 mi

THE JEEP WAS NEVER DRIVEN OFF ROAD OR PARKED IN STANDING WATER. THE MAIN BODY IS IN GREAT SHAPE BUT THE OIL PAN AND TRANSMISSION PANS HAVE SERIOUS RUST ISSUES. THE VEHICLE ONLY HAS 59K MILES AND IS EXCELLENT EXCEPT FOR THE UNDER CARRIAGE RUST ISSUES.

NHTSA ID

10969101

Incident

Mar 7, 2014

Mileage

40,000 mi

FUEL TANK SKID PLATE/ PROTECTIVE SEAL RUSTING EXCESSIVELY IN THE LAST 2 MONTHS. NOW HAS HOLE IN SHIELD. VEHICLE MOBILE NOTICED WHILE IT WAS ON MY LIFT AT THE SHOP.

NHTSA ID

10939662

Incident

Dec 30, 2016

Mileage

130,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR FRAME AND SUSPENSION WERE SEVERELY CORRODED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION; HOWEVER, THE DEALER STATED THAT THE FAILURE COULD NOT BE CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 148,000.

NHTSA ID

10925722

Incident

Nov 11, 2016

Mileage

148,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR FRONT AND REAR PASSENGER SIDE POWER WINDOWS FAILED TO OPERATE. IN ADDITION, THE DOORS FAILED TO UNLOCK WHICH INCLUDED THE LIFT GATE. THE FAILURE OCCURRED INTERMITTENTLY WITH THE FRONT DRIVER'S SIDE. THE VEHICLE WAS CURRENTLY BEING DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID

10837421

Incident

Sep 14, 2015

Mileage

60,000 mi

I UNDERSTAND THAT THE NHTSA IS REQUIRING FCA TO EXTEND THE $100 GIFT CARD OFFER TO OWNERS OF THESE SUV OR TO INSTALL A REAR TRAILER HITCH TO PREVENT GAS TANK EXPLOSION IN THE EVENT OF A REAR COLLISION. I RECEIVED A CARD FROM JEEP, CALLED THE HOTLINE BUT THEY ARE TELLING ME THAT THERE ARE NO REMEDIES AVAILABLE FOR THE 2004 GRAND CHEROKEE. ARE THERE ANY OTHER RECOURSES AVAILABLE TO ME OR IS THE IFORMATION I AM GETTING FROM FCA CORRECT?

NHTSA ID

10787594

Incident

Nov 2, 2015

ON 09/12/2015, I WAS REAR ENDED AT A STOP LIGHT IN A GRAND CHEROKEE WITH THE FACTORY TOWING PKG.IE FACT. TRAILER HITCH AND WAS TRAPPED IN THE VEHICLE UNTIL ASSISTANCE ARRIVED. MY REPLACEMENT VEHICLE, ALSO A GRAND CHEROKEE, HAS NO TRAILER HITCH. AFTER READING SEVERAL ARTICLES ABOUT THE GAS TANK FIRE RECALL, I WAS VERY INTERESTED IN GETTING THIS RECALL DONE. I WENT TO BERTERA CHRYSLER, JEEP, DODGE EXPECTING A TRAILER HITCH TO BE INSTALLED AS A PROTECTIVE DEVICE FOR THE FUEL TANK. TO MY SURPRISE I WAS TOLD THAT THE RECALL DID NOT APPLY TO MY VEHICLE. RECALL NUMBER N45. WHEN I WAS REAR ENDED EVERY THING SEEMED TO PERFORM CORRECTLY. THE TRAILER HITCH BENT DOWN TO PROTECT THE FUEL TANK, THE FRAME BUCKLED, AND THE BODY STRETCHED BETWEEN THE DOORS. I SEEMS TO ME THAT WITH THE EXCEPTION OF THE DRIVER DOOR, EVERYTHING PERFORMED AS IT SHOULD TO ABSORB ENERGY FROM THE CAR STRIKING MINE. THE DRIVER'S DOOR WAS JAMMED CLOSED BECAUSE THE TOP FRONT EDGE OF LEFT REAR DOOR OVERLAPPED THE REAR EDGE OF THE DRIVER DOOR. THIS CAUSED ME, THE DRIVER, TO BE TRAPPED IN THE FRONT SEAT UNTIL MY PASSENGER CAME AROUND THE CAR AND FORCED THE DRIVER DOOR OPEN. HAD THE FUEL TANK RUPTURED AND CAUGHT FIRE I WOULD HAVE BEEN IN DIRE STRAIGHTS. SO WHILE THIS IS NOT A COMPLAINT ABOUT A NEW ISSUE, IT IS A COMPLAINT ABOUT HOW THE DEALER HANDLED MY RECALL. EVERYTHING I HAVE READ LEADS ME TO BELIEVE THAT CHRYSLER AGREED TO INSTALL HUTCHES ON ALL THE VEHICLES THAT DID NOT HAVE THE TOWING PKG. OR A MOPAR AFTERMARKET HITCH.

NHTSA ID

10785728

Incident

Oct 23, 2015

Mileage

127,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V046000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/15/2015 THE DEALER INFORMED THE CONSUMER SHE DID NOT NEED THE HITCH INSTALLED AND IT WAS TO PROTECTING IN CASE OF AN ACCIDENT. TWO DAYS LATER, THE CONSUMER WAS REAR ENDED. THERE WAS NO FIRE OR INJURY. UPADTED

NHTSA ID

10760970

Incident

Feb 23, 2015

I JUST GOT A COPY OF THE N47 REAR STRUCTURAL REINFORCEMENT RECALL. YOU PEOPLE HAVE GOT TO BE KIDDING ME. WHO TOOK THE PAYOFF ON THIS ONE? THERE IS ABSOLUTELY NO DIFFERENCE BETWEEN THE 1998 JEEP GRAND CHEROKEE AND THE 2004 JEEP GRAND CHEROKEE WHEN THESE VEHICLES GET HIT FROM BEHIND WHEN THE GAS TANK EXPLODES. THE 1999-2004 NEED TO BE INCLUDED UNDER THE N45 RECALL SAME AS THE 1998 AND EARLIER MODELS. AS WE ALL KNOW THE 1998 AND EARLIER JEEP GRAND CHEROKEES ARE A FADING MODEL DUE TO THE AGE OF THE VEHICLES. MEANING THAT CHRYSLER WILL NOT HAVE TO SPEND AS MUCH MONEY TO FIX THESE 1998 AND EARLIER MODELS AS THEY WOULD IF YOU INCLUDED THE 1999-2004 MODELS WHICH SHOULD BE INCLUDED BECAUSE THEY HAVE EXACTLY THE SAME STRUCTURAL PROBLEM AND WILL BE ON THE ROAD LONGER. MY GOODNESS THIS IS COMMON SENSE. CHRYSLER NEEDS TO DO THE RIGHT THING. I WANT MY 2004 JEEP GRAND CHEROKEE RECALLED AND FIXED. DEALERS HAVE QUOTED ME PRICING BETWEEN $600.00-$750.00 TO HAVE THIS FIXED CORRECTLY ON MY MODEL. HOW ABOUT HAVING JEEP JUST GIVE ME THE PARTS AND I WILL FIX IT MYSELF. (THAT'S A JOKE) ANYWAY FORWARD THIS TO CHRYSLER/JEEP FOR ME AND MAKE SURE MY COMPLAINT GETS REGISTERED, SO THAT WHEN THIS REAR STRUCTURAL MISHAP HAPPENS TO ME AND I SURVIVE THE INCIDENT EVERYONE WILL HAVE COPIES WHEN THE LAWSUITS BEGIN. THANK YOU VERY MUCH FOR READING THIS.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10759315

Incident

Aug 25, 2015

Mileage

98,000 mi

GAS TANK RECALL IM WAITING ???? *TR

NHTSA ID

10701243

Incident

Mar 23, 2015

PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR

NHTSA ID

10669657

Incident

Dec 31, 2014

Mileage

134,648 mi

I CONTACT CHRYSLER CORP AND THEY SAID THEY WILL NOT FIX IT. THEY WERE TO PUT ON A TRAILER HITCH TO COVER IT FROM IMPACT TO KEEP THE TANK FROM EXPLODING. IT WAS A RECALL NOW ASKING YOU, TO SEE WHAT I CAN DO. UPDATED 12/22/14.*JB UPDATED 12/31/14*JB

NHTSA ID

10662300

Incident

Jan 12, 2011

Mileage

79,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V252000 (FUEL SYSTEM, GASOLINE , STRUCTURE) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/27/14*LJ UPDATED 07/2/2014 *JS

NHTSA ID

10582877

Incident

Apr 15, 2014

WINDOWS DON'T WORK, DOOR LOCKS WON'T WORK, INSIDE LIGHTS STAY ON..SECOND TIME FOR THIS PROBLEM. *TR

NHTSA ID

10564790

Incident

Feb 17, 2014

Mileage

57,000 mi

WHEN BRAKING TO COME TO A COMPLETE STOP, IN A MCDONALD'S DRIVE THRU, THE CAR ACCELERATED OF ITS VOLITION AND LURCHED FORWARD. BRAKE PEDAL HAD TO BE DEPRESSED EXCESSIVELY TO COUNTER ACT ACCELERATION. *TR

NHTSA ID

10533879

Incident

Jul 27, 2013

Mileage

113,101 mi

MY WIFE WAS BACKING UP IN OUR DRIVE WAY SHE DID NOT SEE MY SONS HONDA CIVIC BEHIND HER VERY POOR VISION FROM BEING SO HIGH FACTORY SETTINGS. SHE RIPPED THE GAS TANK OPEN. A FEW YEARS LATER SHE WAS REAR ENDED AND AGAIN THE TANK RIPPED OPEN WE WERE LUCKY BOTH TIMES NO FIRE. THEN WE HAVE HAD DEATH WOBBLE EVERY JEEP SUFFER,S FROM IT AT SOME TIME IN IT,S LIFE AS PER THE DEALER. I REPLACED EVERY STEERING PART IN THE FRONT END AFTER 40,000 MILES AGAIN IT HAPPENED TO ME AT 55MPH ON THE HIGHWAY I CAME SO CLOSE TO IT ROLLING IT OVER IT TOOK ME MORE THAN A MONTH TO GET BACK IN IT. THE DESIGN OF THE REAR IS JUST AN ACCIDENT WAITING TO HAPPEN THE REAR IS THE SAME AS A RAMP TO DRIVE UP. I AM FAR FROM A RICH MAN THIS PRODUCT COST ME CLOSE TO 40,GRAND. I TRULY THOUGHT WE COULD GET A FEW COST FREE MILES.I AM DISABLED I LIVE ON A FIXED INCOME. NOW MY INVESTMENT IS WORTHLESS. I WAS A DRIVER FOR A LIVING AND HAVE DRIVEN MORE THAN A THOUSAND CARS AND HAVE NEVER EXPERIENCED THIS WITH ANY OTHER CAR HELP HELP HELP PLEASE [XXX] P.S I SERVICE MY CARS LIKE CLOCKWORK! I TRY TO FIX THINGS BEFORE THEY BREAK..THIS JEEP HAS ME BEAT! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID

10522552

Incident

Sep 12, 2012

Mileage

52,000 mi

WINDOW RISERS. 5 BROKEN RISERS SINCE THE CAR WAS NEW. GARAGED WITH LESS THAN 75 K MILES. ACCORDING TO THE INTERNET THIS IS AN ITEM THAT SHOULD HAVE BEEN RECALLED AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THESE FAILURES. CHRYSLER WILL NOT FIX OR RESPOND. *TR

NHTSA ID

10430608

Incident

Oct 12, 2005

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY PLASTIC INTERIOR DOOR HANDLE HAD FRACTURED, MAKING IT DIFFICULT TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AS ADVISED THAT EACH HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 94,000.

NHTSA ID

10429482

Incident

Jan 26, 2011

Mileage

94,000 mi

WHILE DRIVING WINDSHIELD BEGAN LEAKING AT THE TOP. TOOK THE VEHICLE TO GLASS REPAIR COMPANY. ENTIRE WINDSHIELD WAS LOOSE AND COULD HAVE FALLEN OFF AT ANY TIME. REMOVED THE WINDSHIELD, CLEANED THE AFFECTED AREA AND REPLACED THE WINDSHIELD. *TR

NHTSA ID

10358505

Incident

Sep 29, 2010

Mileage

74,854 mi

FUEL TANK IS BELOW THE PROTECTION OF THE REAR BUMPER, MADE OF PLASTIC, AND NOT PROTECTED BY ANY MEANS FROM REAR IMPACT FROM ANOTHER VEHICLE. *TR

NHTSA ID

10292257

Incident

Nov 15, 2009