Visibility
Filed May 1, 2023
The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.
- NHTSA ID
- 11519790
- Incident
- Apr 24, 2023
- Mileage
- 86,000 mi
ElectricalInterior & seatsVisibility
Filed Nov 19, 2019
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AND WINDOW FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DOOR AJAR MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68161969. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 135,000.
- NHTSA ID
- 11281173
- Incident
- Nov 11, 2019
- Mileage
- 135,000 mi
EnginePowertrain (other)Visibility
Filed Mar 15, 2018
TRANSMISSION COOLANT LINE IS LEAKING IT'S BEEN WORKED ON SEVERAL TIMES. THE MOTOR HAS AIR IN THE COOLANT SYSTEM AFTER REPLACEMENT OF RADIATOR. THE POWER STEERING LINE WAS REPLACED. THE BACK WIPER MOTOR DOES NOT WORK. SOMETHING INEW THE DASH MAKES A MOVING SOUND AFTER THE ENGINE IS SHUT OFF ON PASSENGER SIDE. I HAD BRAKE LINES FIXED. THE VEHICLE LOOSES OIL ON THE ROAD DUE TO THE LINE LEAKING. THE BACK WIPER NOT WORKING MAKES IT HARD TO SEE OUT THE BACK WINDOW.
- NHTSA ID
- 11079713
- Incident
- Feb 1, 2018
Visibility
Filed Apr 14, 2017
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING, THE CONTACT HEARD A LOUD NOISE AND NOTICED THAT THE SUN ROOF HAD EXPLODED. GLASS PIECES SHATTERED INTO THE VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 10978579
- Incident
- Apr 11, 2017
Visibility
Filed Aug 15, 2016
THE HEATING AND AIR CONDITIONING SYSTEM DOES NOT PROVIDE ENOUGH AIR FLOW TO KEEP THE WINDSHIELD DEFROSTED IN THE WINTER OR REMOVE HUMIDITY IN THE SUMMER.
- NHTSA ID
- 10895888
- Incident
- Mar 7, 2016
- Mileage
- 135,000 mi
AirbagsVisibility
Filed May 5, 2016
TAKATA RECALL. THE ADVICE IS NOT TO DRIVE TOO MUCH , SHOULD I LET MY WIFE DRIVE IT? MY COMPLAINT IS THAT THERE IS NO THOUGHT FOR THE CONSUMER. SO WHY DO WE HAVE NHTSA? COULD YOU ANSWER THAT QUESTION?
- NHTSA ID
- 10863347
- Incident
- May 4, 2016
- Mileage
- 157,718 mi
Visibility
Filed Jan 28, 2016
THIS IS THE 2ND TIME I HAVE HAD THIS PROBLEM. THE HEATER/BLOWER/VENT SYSTEM FAILED AND NO HOT AIR COMES OUT THE RIGHT SIDE OF THE CAR INCLUDING THE DEFROSTER WHICH IS DANGEROUS. IT TURNS OUT THAT THERE ARE CHEAP PLASTIC TEMPERATURE DOORS ON THE HEATING SYSTEM UNDER THE DASH THAT BREAK. THIS IS A VERY COMMON PROBLEM ON 1999-2004 JEEPS WITH DUAL HEATING SYSTEMS. I HAD THIS REPAIR DONE AT 72,500 MILES AND NOW AGAIN AT 141,900 MILES. BOTH TIMES THE REPAIR WAS ABOUT $1500. THE REPAIRS WERE DONE ON NOV 9, 2009 AND DEC 2, 2015. I AM TAKING THE CAR BACK TO THE DEALER TODAY BECAUSE THE AIR IS STILL NOT COMING OUT OF THE VENTS PROPERLY. I WAS CHECKING ABOUT RECALLS BEFORE I GO TO THE DEALER, AND I JUST FOUND THIS WEBSITE THAT DESCRIBES THE COMMON PROBLEM AND A LOW COST WAY TO FIX IT YOURSELF. HTTP://WWW.JGCPARTS.COM/JEEPHEATER.HTML . I HOPE YOU CAN HELP ME AND ALL THE OTHERS WHO HAVE HAD THIS PROBLEM!!!!
- NHTSA ID
- 10822733
- Incident
- Dec 2, 2015
- Mileage
- 72,500 mi
Exterior lightingVisibility
Filed Sep 29, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE EXTERIOR AMBER SIDE REFLECTORS DID NOT ILLUMINATE WHILE DRIVING 30 MPH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06E064000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 150,000.
- NHTSA ID
- 10778472
- Incident
- Sep 28, 2015
- Mileage
- 150,000 mi
ElectricalOther / unspecifiedVisibility
Filed Sep 9, 2015
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT NOTICED THE RESISTOR PACK WAS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
- NHTSA ID
- 10762548
- Incident
- Sep 6, 2015
- Mileage
- 160,000 mi
Visibility
Filed Mar 17, 2015
ROLLING DOWN THE REAR DRIVER WINDOW IN COLD WEATHER, I HEARD A LARGE THUMP. WINDOW WOULD NOT ROLL BACK UP. WINDOW REGULATOR BUSTED. *TR
- NHTSA ID
- 10694982
- Incident
- Feb 12, 2015
- Mileage
- 226,900 mi
Visibility
Filed Jun 23, 2014
I WAS DRIVING DOWN THE HIGHWAY AND MY DRIVERS WINDOW GRADUALLY STARTED SLIDING DOWN . AT THE TIME I WAS RUNNING THE AIR CONDITION .AND THE WINDOW STARTED SLOWLY COMING DOWN . BY THE TIME I GOT HOME THE WIDOW WAS COMPLETELY DOWN . MY HUSBAND TRIED TO PULL IT BACK UP AND AS HE DID THIS THE WINDOW BROKE RIGHT INTO HIS HANDS AND ALL OVER THE SEAT OF THE CAR. AND I WAS TOLD BY ANOTHER JEEP OWNER THAT SHE HAD A RECALL ON HER JEEP . I WAS JUST WONDERING IF THERE WAS A RECALL FOR IT? *TR
- NHTSA ID
- 10605461
- Incident
- Jun 9, 2014
- Mileage
- 1,523,475 mi
Visibility
Filed Mar 11, 2014
THE AC/HEATER BLENDER DOOR HAS BROKEN, AND IT DOES NOT ALLOW THE HEATER TO WORK PROPERLY AND IN RETURN DOES NOT ALLOW THE HEATER TO COMPLETELY DEFROST THE WINDSHIELD. *TR
- NHTSA ID
- 10568645
- Incident
- Jan 7, 2014
- Mileage
- 86,475 mi
Visibility
Filed Oct 21, 2013
LIFT WITHIN WINDOW BROKE SPONTANEOUSLY WHILE DRIVING APPROXIMATELY 20 MPH. WINDOW WOULD NOT STAY UP AND CABLES NEEDED TO BE REPLACED. APPROXIMATELY 5-6 MONTHS LATER, A SECOND WINDOW HAD THE SAME ISSUE THIS TIME WHILE PARKED-ANOTHER NEEDED TO BE REPLACED. ON 10/20/2013 THE SAME ISSUE HAPPENED TO A THIRD WINDOW WHILE IN REVERSE PULLING OUT OF DRIVING GOING NO MORE THAN 2 MPH-ANOTHER NEEDS TO BE REPLACED. I WAS INFORMED IT IS A COMMON PROBLEM BUT THAT THERE IS NO RECALL SO THEY CAN'T DO ANYTHING ABOUT IT AT THIS TIME. *TR
- NHTSA ID
- 10548839
- Incident
- Oct 1, 2012
- Mileage
- 105,000 mi
Visibility
Filed Aug 26, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE THE CONTACT STATED THAT THE DRIVER'S SIDE WINDOW FELL INTO THE DOOR PANEL AND COULD NOT BE CLOSED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 64,000.
- NHTSA ID
- 10537271
- Incident
- Aug 25, 2013
- Mileage
- 64,000 mi
ElectricalVisibility
Filed Jul 5, 2013
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER AND PASSENGER SIDE WINDOWS WOULD NOT OPEN AND THE DOME LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN REPLACED THE WIRING WITHIN THE DRIVER'S SIDE DOOR WIRING HARNESS. AFTER THE REPAIR THE FAILURE RECURRED SIX TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. *TR
- NHTSA ID
- 10523250
- Incident
- Jul 15, 2008
- Mileage
- 70,000 mi
Exterior lightingVisibility
Filed Dec 21, 2012
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE INTERIOR LIGHTS FAILED TO SHUT OFF AUTOMATICALLY AFTER ENTERING THE VEHICLE. THE CONTACT ALSO STATED THAT THE WINDOW CONTROL MODULE FAILED TO OPEN OR CLOSE THE WINDOWS AND THE DOOR LOCKS FAILED TO FUNCTION. THE VEHICLE WAS NOT TAKEN TO A MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.
- NHTSA ID
- 10489500
- Incident
- Dec 20, 2012
- Mileage
- 74,000 mi
Visibility
Filed Nov 10, 2012
DUAL CLIMATE CONTROL BLEND DOORS HAVE BROKEN, A DEFECT IN DESIGN THAT AFFECTS ALL 1999-2004 JEEP GRAND CHEROKEE LIMITED MODELS. THERE IS NO HOT AIR AVAILABLE TO THE PASSENGER SIDE OF THE CABIN, AND THE PASSENGER CLIMATE ADJUSTMENT IS INOPERATIVE. *TR
- NHTSA ID
- 10483932
- Incident
- Nov 10, 2012
- Mileage
- 62,050 mi
Visibility
Filed Sep 17, 2012
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT WHILE ENTERING THE VEHICLE, SHE CLOSED THE FRONT DRIVER'S DOOR WHEN THE WINDOW FELL INSIDE THE DOOR PANEL. THE VEHICLE WAS DRIVEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE WINDOW REGULATOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 52,000 AND THE CURRENT MILEAGE WAS 99,000.
- NHTSA ID
- 10475618
- Incident
- Oct 15, 2007
- Mileage
- 52,000 mi
Visibility
Filed Oct 31, 2011
DUAL CLIMATE CONTROL DOOR FAILURE. PLASTIC DOOR HINGES BREAK, FAULTY DESIGN, SHOULD BE REPLACED WITH ALUMINUM OR OTHER METALLIC PIECES. ALL OF THE 1996 - 2001 JEEPS DUAL CLIMATE DOORS BREAK. *TR
- NHTSA ID
- 10433706
- Incident
- Oct 12, 2011
- Mileage
- 50,000 mi
Body & structureVisibility
Filed Oct 18, 2011
WINDOW RISERS. 5 BROKEN RISERS SINCE THE CAR WAS NEW. GARAGED WITH LESS THAN 75 K MILES. ACCORDING TO THE INTERNET THIS IS AN ITEM THAT SHOULD HAVE BEEN RECALLED AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THESE FAILURES. CHRYSLER WILL NOT FIX OR RESPOND. *TR
- NHTSA ID
- 10430608
- Incident
- Oct 12, 2005
Visibility
Filed Sep 26, 2011
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM MY VENTS UNCONTROLLABLY FROM PASSENGER SIDE. LOUD CREAKING SOUND COMING FROM UNDERSIDE OF VENTILATION? CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? AS A RESULT THE DEFROSTERS ON A CAR DO NOT WORK. [XXX]AT JERRY TOYOTA SAID HE FIXED IT WHEN I BROUGHT IT IN JAN. HOWEVER, IT BROKE A WEEK LATER. HE HAS REFUSED TO GET IT FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10427238
- Incident
- Jan 5, 2011
- Mileage
- 87,000 mi
Visibility
Filed Aug 31, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER SIDE FRONT WINDOW BECAME STUCK IN THE DOWN POSITION. THE CONTACT INSPECTED THE WINDOW BY TAKING APART THE DOOR PANEL AND NOTICE THE WIRING TO THE REGULATOR WAS DAMAGED CAUSING THE ENTIRE REGULATOR TO MALFUNCTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR AND THEY STATED THERE WERE NO RECALLS. THE CONTACT STATED THE REGULATOR MALFUNCTIONING WAS A KNOWN ISSUE WITH HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 103,000.
- NHTSA ID
- 10422751
- Incident
- Aug 30, 2011
- Mileage
- 103,000 mi
Visibility
Filed Aug 22, 2011
WINDOW DROPPED WHILE VEHICLE WAS PARKED AND WOULD NO LONGER ROLL UP....PULLED IT UP AND TAPED IT.....TOOK TO JEEP DEALERSHIP.....TOTAL COST TO REPAIR IS $650.00..... SAME PROBLEM HAPPENED 4 YEARS AGO, BUT VEHICLE WAS UNDER WARRANTY AT THAT TIME. I GUESS THIS IS A COMMON PROBLEM WITH GRAND CHEROKEE LAREDO JEEPS. MINE IS A 2004. A RECALL SHOULD BE MADE ON THIS PLASTIC CLIP FAULT!!!!! *TR
- NHTSA ID
- 10421080
- Incident
- Jul 25, 2011
- Mileage
- 120,000 mi
Visibility
Filed Jun 8, 2011
BLEND DOORS CONTINUES TO RUN AFTER CAR HAS BEEN TURNED OFF. *TR
- NHTSA ID
- 10405581
- Incident
- Feb 3, 2011
Visibility
Filed Jun 1, 2011
BLEND DOORS NOT FUNCTIONING CORRECTLY, DUAL ZONE CLIMATE CONTROLS FAILING. *TR
- NHTSA ID
- 10404114
- Incident
- Dec 1, 2010
- Mileage
- 75,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.