2004 Jeep Grand Cherokee Problems

I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The contact owns a 2004 Jeep Grand Cherokee. The contact stated while adjusting the side mirrors on the driver side console, the contact noticed that the mirror failed to adjust as designed. The contact attempted to unlock the doors by pressing the unlock button on the driver’s side console and the doors failed to unlock. The contact stated that the buttons on the driver’s side console failed to function as needed. The vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 86,000.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AND WINDOW FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DOOR AJAR MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68161969. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 135,000.

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that while depressing the brake pedal, there was an abnormal clicking sound coming from the brakes. The contact stated that the vehicle was not braking normally, and braking distance was extended while coming to a stop. The contact stated that the ABS warning illuminated after driving over a bump in the road. The contact stated that the failure was a recurring failure. The contact stated that the vehicle had been taken to several independent mechanics to be diagnosed. The contact stated that the calipers, rotors, and brake pads replaced; however, the failure reoccurred. The contact stated that recently after adding brake fluid to the brake fluid reservoir, there were signs of a brake fluid leak coming from the rear passenger’s side wheel well. The contact had taken the vehicle to a dealer; however, the vehicle was not yet diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 260,000.

Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the windows on passenger side did not go down. Transmissions slips and goes out of gear you must change gears like a stick shift and the jeep is automatic. The truck was as is but the safety hazards sHould have been fixed. We took back to the dealership affordable auto next day and two more times after that. All the problems still were there. Yesterday I asked could they put freon in the truck since they wont fix anything so the air conditioner does not work and I have a heart condition. I was told they will not put freon in the jeep until we catch up on car payments. we are a month behind because tried to get windows fixed but motors is dead completely. I told them that was wrong and we were threatened that they will repossess the jeep if we don't like it.

On 08/01/ 19 took my Jeep in to have brakes fixed at big o tires they changed front and back pads and rotors. After that they found the Master Cylinder to be defective and replaced that also. I have the bill to show this work. In 2022 my Check Brake light would stay on all the time, my brakes were good to me. Big O’s had burned down the year before, I live within 2 streets of their business, their fire was in my front window! Odometer : Readings on Dates: 1) 102,335 : Original date of Brake work! 2) 107,000 : day when brought in to fix light on, 9/29/22. Day before on the phone, the man who answered the phone said I would never fail inspection because of brake light on, only check engine light!! 3) 107,453 : the Gentleman on 9/29/2022 said he had changed the Master Cylinder again, while explaining that some master cylinders had sensors on the inside and other could be replaced. On the 9/29/22 got no paperwork, was there all day! 4) 4 pm: today called the store, have at the moment a 2/21/23 for 8 am, I called to give them the current odometer reading, the gentleman that answered the phone, Was well aware of me and said, I would be be getting a call from the GM. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The Vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there’s nothing

FRONT SEAT FRAME BROKEN.. CAUSING SEAT TO MOVE FROM TRACK MOUNTING THAT IS BOLTED TO FLOOR CAUSING DRIVER TO BE ABLE TO LOSE CONTROL OF VEHICLE AND IN CAUSE OF ACCIDENT CAUSING SERIOUS INJURY AND OR DEATH.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR AND WINDOW FAILED TO OPEN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DOOR AJAR MESSAGE WAS DISPLAYED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE WIRING NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 68161969. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS 135,000.

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.

The Vehicle well completely stop with no indication of stopping the engine just turns off power steering is gone power brakes are gone there’s nothing

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

UNKNOWN ISSUE : I LOOKED IT UP ON YOUTUBE AND PEOPLE CALL IT THE DEATH WOBBLE? YOU DRIVE DOWN THE ROAD FINE AND THEN HIT A SMALL BUMP AND THE FRONT END SHAKES UNCONTROLLABLY AT ANY SPEED. *YOU LOOSE CONTROL OF STEERING DUE TO THE SHAKING! OTHER ISSUE IS THE CRUISE CONTROLLER KICKS ON AND THE RPM SPIKES TO RED ZONNNNE THE ONLY WAY TO DISENGAGE IT IS TO TURN VEHICLE OFF THEN BACK ON!!!

My jeep does the death wobble anytime I hit a small bump in the road, pothole, Lane marker...etc. it is very hard to control at that point and seems as though it might flip if it gets any worst or hit a big enough bump. It is very hard to control and to get to stop once it gets going. It poses a huge safety concern for myself and others being that I have to get the truck to stop when it does the death wobble which means someone coming behind me would/should have to stop as well and definitely is a nuisance to myself and other drivers. Please help. I have read and been told it could be any one of the steering or suspension components.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THERE WAS AN ABNORMAL VIBRATION FROM THE FRONT OF THE VEHICLE WHICH WAS ALSO FELT IN THE STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VIBRATION CEASED AT LOW SPEEDS. THE CONTACT STATED THAT THE FAILURE WAS CONSTANT. THE VEHICLE WAS TAKEN TO BARNETT CHRYSLER JEEP DEALER, LOCATED AT (3430 HWY 61 N, WHITE BEAR LAKE, MN 55110) TO BE DIAGNOSED. A CAUSE FOR THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 270,000.

The contact owns a 2004 Jeep Grand Cherokee. The contact stated that on multiple occasions while attempting to start the vehicle, the engine failed to turn over. The contact stated that the vehicle started after approximately five attempts. The contact then stated that she heard a loud noise near the fuel tank after the vehicle was started and while driving. The check fuel warning light, the check engine warning light, and the check pressure warning lights were illuminated. The vehicle was towed to an independent mechanic where the brakes were serviced; however, the vehicle was not diagnosed. The contact then stated that the mechanic noticed that the fuel pump was in the back seat of the vehicle and stated that the fuel pump was missing. The contact was advised to take the vehicle to the dealer to be diagnosed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,359.

THE ECM IS MALFUNCTIONING CAUSING VEHICLE TO STALL AND MISFIRE AT ANY SPEED MAINLY WHEN ACCELERATING MAKING IT HARD TO KEEP UNDER CONTROL SAFELY.

2004 JEEP GRAND CHEROKEE WITH A RECALL FOR FRONT SEAT ELECTRIC HEATING ELEMENTS. CONSUMER EXPRESSED DISCONTENT WITH ONE DEALERSHIP AND WAS VERY CONTENT WITH THE WORK DONE BY A DIFFERENT DEALERSHIP. *KB THE FIRST DEALERSHIP STATED THEY HAD THE PARTS, BUT WHEN THE CONSUMER ARRIVED, SHE WAS INFORMED THE PARTS WERE NOT AVAILABLE. *JB

2004 GRAND CHEROKEE. CONSUMER STATES PULSE MODULE PROBLEM. *TGW THE CONSUMER STATED THE AIR CONDITIONING UNIT CEASED TO FUNCTION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE PROBLEM WAS DIAGNOSED AS A BAD PLUG CONNECTOR. THEY REPAIRED THE CONNECTOR BY CLEANING AND RE-INSTALLING THE PINS AT A COST OF $170.00. SHORTLY THEREAFTER, THE UNIT ONCE AGAIN CEASED TO FUNCTION. THE CONSUMER STATED HE HAD TO WIGGLE THE PLUG IN ORDER FOR IT TO WORK AND IT ONLY WORKED INTERMITTENTLY. THE CONSUMER WAS INFORMED A REPAIR KIT WAS AVAILABLE WITH REPLACEMENT PARTS. THE DEALER INFORMED THE CONSUMER THEY WOULD SHIP THE PARTS TO HIS HOMETOWN. IT TOOK APPROXIMATELY 2 1/2 MONTHS FOR THE PARTS TO ARRIVE ONLY AFTER NUMEROUS PHONE CALLS. UPON INSPECTING THE MALFUNCTIONING PARTS, THE CONSUMER FOUND THAT THEY WERE BADLY BURNED AND THE WIRES WERE MELTED. *JB

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

I WAS DRIVING ON THE HIGHWAY AND HIT ANOTHER CAR THAT WAS STATIONARY ON THE SIDE OF THE ROAD. I HAD IMPACT ON THE RIGHT FRONT PASSENGER SIDE OF MY TRUCK, FLIPPING THEIR CAR AS WELL AS MY TRUCK. MY AIRBAGS DID NOT DEPLOY. I HAD NO INDICATION LIGHTS ON MY DASH AND HAD NO KNOWN ELECTRICAL ISSUES. LUCKY THE CAR I HIT WAS UNOCCUPIED AND I RECIEVED A FEW MINOR INJURIES.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH THE ENGINE STALLED. THE MANUFACTURER WAS NOT NOTIFIED. THE PRIVATE MECHANIC STATED THE DIAGNOSIS WAS FAILED TC FOR LOSS OF CRANK SENSOR SIGNAL TO THE PCM. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 140,000. UPDATED 7/30/14*CN UPDATED 8/28/2017*CN

MY JEEP WAS PARKED FACING DOWN A HILL IN A PARKING LOT. I WENT TO GET INTO IT, STARTED IT AND THEN EXITED THE VEHICLE AS IT WAS HOT AND I WAS LETTING THE AC GET GOING. AS I EXITED THE VEHICLE IT STARTED TO ROLL DOWN THE HILL AND PROCEEDED TO HIT 2 PARKED CARS , JUMP A CURB THROWING MY SISTER IN LAW OUT AS SHE WAS NOT ALL THE WAY IN THEN CONTINUED DOWN THE HILL UNTIL IT HIT A TREE AND STOPPED. I NEVER TOOK IT OUT OF PARK AND WHEN WE GOT TO IT THE GEAR SHIFT WAS IN NEUTRAL. MY SISTER SUFFERED A BROKEN CLAVICLE, TORN LIGAMENTS IN HER KNEE, SEVERELY BRUISED RIBS AND PELVIS AND MY JEEP IS TOTALED. APPARENTLY THIS IS NOT A NEW PROBLEM AS I HAVE BEEN DOING MY RESEARCH. WHEN WILL THIS BE STOPPED AND HOW MANY MORE PEOPLE HAVE TO DIE OR BE INJURED? *TR

I scheduled a recall appointment for my Jeep Grand Cherokee. The dealer confirmed that the appointment was scheduled and that the necessary recall part had been ordered. However, when I arrived, my vehicle was parked and no work was started. I was not given an estimated repair time, and after waiting for 3 hours, no progress had been made. This recall is mandatory, and the dealer failed to complete it. I am reporting this as a safety issue and request that the matter be investigated.

TL* THE CONTACT OWNED A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THE CONTACT CRASHED THE VEHICLE INTO A POLE. HILLSTOP MOTORS IGNORED 2 IMPORTANT SAFETY RECALLS SINCE 8/25/15. CONSUMER PURCHASED DEFECTIVE VEHICLE ON 03/29/18. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN. THERE WERE NO WARNING INDICATORS ILLUMINATED. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE MANUFACTURER AND AN UNKNOWN DEALER WERE NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS TOTALED AND TOWED TO A JUNK YARD. THE FAILURE MILEAGE WAS 43,000. *BF CONSUMER STATED SHE SUFFERED PHYSICAL AND PSYCHOLOGICAL INJURIES.*JB

AM THE OWNER OF A 2004 JEEP GRAND CHEROKEE, I AM THE ONLY OWNER, I HAVE TAKEN IT SEVERAL TIMES TO THE DEALER, AND THEY HAVE TOLD ME THAT I HAVE TO CHANGE THE COMPLETE REAR LAMPS (THEY HAVE ONLY CHANGED THE BULBS ONCE) IN DEALER THEY TELL ME THAT HAS NOTHING THAT I MUST CHANGE THE (TAILLAMPS ASSY), PLEASE I NEED YOUR HELP, MY CHEROKEE HAS ALWAYS BEEN PARKED IN MY CLOSED GARAGE, IT NEVER STAYS ON THE STREET

I WAS ON MY WAY HOME FROM WORK AT 1145PM WHEN OUT OF NO WEAR THE HEADLIGHTS WENT OUT ? THE TURNING SIGNALS WORKED BUT HEADLIGHTS WENT OUT AND WOULDNT COME BACK ON, THIS HAS HAPPENED A FEW OTHER TIMES BUT WHEN I HAD THE AUTOSHOP LOOK AT IT THEY COULDN'T FIND A ISSUE? TONIGHT WHEN THE HEADLIGHTS SHUT OFF I COULDNT SEE ANYTHING CAUSING ME TO GO INTO THE DITCH AND BACK ON THE ROAD CAUSING DAMAGES TO FRONT BUMPER ,RADIATOR, UNDERCARRIAGE!!! THIS IS A DANGEROUS ISSUE AND WHEN I TALKED TO OTHER JEEP OWNERS THEY HAVE THE SAME ISSUES !!! MY JEEPS BEEN IN TEXAS , IOWA , NEW YORK, FLORDA .... I HAD A FORD WITH THIS SAME ISSUE AND THEY FIXED IT BEACUSE IT WAS A SAFTY ISSUE AS IT WAS A INFERNAL MOTHERBOARD ISSUE! JEEP YOU NEED TO FIX THE JEEPS OF BUY THEM BACK FOR TOP BOOK VALUE FOR THEIR YEAR! ATTACHED IS PHOTO OF THE HEADLIGHT OUT AND BUMPER DAMAGE.

TAKATA RECALL WHILE DRIVING MY STEERING WHEEL IS VERY LOOSE SHAKES WHEN I USE THE BRAKE PEDDLE. PULLS ME LEFT THEN JERKS BE TO THE RIGHT OR VISE VERSA. THIS IS VERY SCARY. I HAVE KIDS THAT DEPEND ON ME TO GET THEM FROM SCHOOL BUS STOP ETC I DO NOT FEEL SAFE DRIVING MY OWN VEHICLE I'VE PUT 2 SETS OF NEW TIRES ON MY JEEP SINCE FEBRUARY OF THIS YEAR 2017. THIS HAPPENEDS ON THE HIGHWAY CITY STREET BACK ROADS YOU NAMES IT

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT COMPLETELY FAILED TO STOP THE VEHICLE. THE VEHICLE ROLLED TO A STOP AND NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE TIRES WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,800.

My jeep does the death wobble anytime I hit a small bump in the road, pothole, Lane marker...etc. it is very hard to control at that point and seems as though it might flip if it gets any worst or hit a big enough bump. It is very hard to control and to get to stop once it gets going. It poses a huge safety concern for myself and others being that I have to get the truck to stop when it does the death wobble which means someone coming behind me would/should have to stop as well and definitely is a nuisance to myself and other drivers. Please help. I have read and been told it could be any one of the steering or suspension components.

When the steering wheel is turned either completely to the right or left while moving forward or in reverse, a scrubbing noise is heard that appears to be the tire wheel coming in contact with the suspension.

Car was bought at affordable auto. The parking break had to be used in order for car to stay parked. We got home the windows on passenger side did not go down. Transmissions slips and goes out of gear you must change gears like a stick shift and the jeep is automatic. The truck was as is but the safety hazards sHould have been fixed. We took back to the dealership affordable auto next day and two more times after that. All the problems still were there. Yesterday I asked could they put freon in the truck since they wont fix anything so the air conditioner does not work and I have a heart condition. I was told they will not put freon in the jeep until we catch up on car payments. we are a month behind because tried to get windows fixed but motors is dead completely. I told them that was wrong and we were threatened that they will repossess the jeep if we don't like it.

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS AN ABNORMAL SOUND COMING FROM THE FRONT AND REAR UNDERNEATH THE VEHICLE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO SPITZER CHRYSLER DODGE JEEP RAM (13001 BROOKPARK RD, CLEVELAND, OH 44142 (216) 356-5749) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE REAR DIFFERENTIAL FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED AND WORSENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.

ON SEPT 4TH 2020 I STOPPED TO PUT AIR IN A TIRE. I NOTICED THE SIDE WALL APPEARED TO BE SPLITTING. I CHECKED THE OTHER TIRES AND THEY WERE SPLITTING AS WELL. ALL FOR TIRES HAVE BEEN REPLACED. I STILL HAVE THE TIRES THAT WERE SPLITTING.O ALSO HAVE PICTURES.

I PURCHASED AT FROM MICHIGAN AUTO WHEEL & TIRES (MAWT) AT 38190 VAN DYKE AVE, STERLING HEIGHTS, MI 48310 AND HAD THEM MOUNTED, BALANCED, AND INSTALLED ON MY VEHICLE IN PREPARATION FOR MY VACATION TRIP. WHILE ON MY TRIP ONE OF THE TIRES WENT FLAT. WHEN I HAD THE TIRE REPLACED, I LEARNED THAT THE 4 TIRES WERE NOT NEW, BUT WERE ALL ABOUT 5 YEAR OLD AND EACH HAD A PATCHES ON THE SIDEWALL. WHEN REPUTABLE DEALERS HAVE A TIRE THAT AGES OUT OF THEIR INVENTORY AT APPROXIMATELY 5 YEARS, THEY DESTROY THE TIRE BY DRILLING THE SIDEWALL. THEY PAY A RECYCLER TO DISPOSE OF THE TIRE. IN MY CASE, THE TIRES HAD NO SIGN OF WEAR AND APPEARED NEW. IT APPEARS THAT MAWT IS INVOLVED IN PURCHASING SCRAP TIRES AND REPAIRING THEM, OR PURCHASING REPAIRED SCRAP TIRES, AND SELLING THEM AS NEW. THIS IS A DANGEROUS PRACTICE. I HAVE A SIGNIFICANT AMOUNT OF ADDITIONAL INFORMATION AND DOCUMENTATION.