RoadVitals

2004 Jeep Grand Cherokee Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
83
Latest Dec 5, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
6%
of 1,294 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
31
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
13

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 83 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 83, in the owner's own words

AirbagsBody & structureDriver assistance
Filed Dec 5, 2021
Crash reported1 injury reported

On 10/21/21 myself and my child (rear passenger in booster safety seat) were in a solo vehicle accident that resulted in our vehicle hitting an embankment before rolling 3x landing on the wheels again in the right position on the same side of vehicle we originally had impact. We were less than 1 mile from our home, headed to school, there was no unsafe conditions, and I don't have any memory of the morning or accident due to severe injury and brain injury, but there's no reason or logical reason for me to be driving in the manner or at the speeds that I was. I passed a car in front of me on a very rural road right as we came upon the almost figure 8 curves on a road I drive everyday. The people I passed and many witnesses including my small child stated that I was gaining more speed as we came to the sharp curves, I crashed at approximately 65-70mph on a 30mph road, there were no brake marks or any sign of an attempt to slow down on my part, but I have too wonder because I am not sure anything that would have made me want to drive that recklessly, especially when I had my child in the vehicle. My child was asked what was happening before we wrecked and she said she heard a pop sound? And I said "oh [XXX]", that was the last thing that happened. We rolled 3x with not one airbag deploying, and the way that the jeep is caved in, I am very much interested in this model being looked over for structural flaws, pictures will be provided. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11442710
Incident
Oct 21, 2021
Driver assistance
Filed Aug 15, 2019

UNKNOWN ISSUE : I LOOKED IT UP ON YOUTUBE AND PEOPLE CALL IT THE DEATH WOBBLE? YOU DRIVE DOWN THE ROAD FINE AND THEN HIT A SMALL BUMP AND THE FRONT END SHAKES UNCONTROLLABLY AT ANY SPEED. *YOU LOOSE CONTROL OF STEERING DUE TO THE SHAKING! OTHER ISSUE IS THE CRUISE CONTROLLER KICKS ON AND THE RPM SPIKES TO RED ZONNNNE THE ONLY WAY TO DISENGAGE IT IS TO TURN VEHICLE OFF THEN BACK ON!!!

NHTSA ID
11244182
Incident
Aug 13, 2019
Mileage
114,500 mi
Driver assistance
Filed May 26, 2019

MY JEEP GRAND CHEROKEE LIMITED FOUR-WHEEL DRIVE ALL THE TIME CRUISE CONTROL AUTOMATICALLY KICKS ON AND OFF I HAVE NO CONTROL OVER WHAT CAUSES THE JEEP TO IDLE EVEN AFTER I HIT THE CANCEL BUTTON. CAISING ME NO CONTROL OVER MY SPEED EVEN AFTER I HIT THE BRAKES ... IVE HAD TO REPLACE BRAKES CALIPERS AND ROTORS BEACUSE THE CRUISE CONTROLLER DONT WORK RIGHT AND THE DEALERAHIP SAYS ITS NOT A RECALL????

NHTSA ID
11210033
Incident
May 2, 2019
Mileage
99,700 mi
Driver assistanceElectricalEngine
Filed Sep 21, 2018

THE VEHICLE STALLS .SHUTS OFF WHEN DRIVING IT RUNS LIKE A DREAM AND OUT OF NO WHERE IT SHUTS OFF

NHTSA ID
11130551
Incident
Aug 29, 2018
Driver assistance
Filed May 25, 2018

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE INADVERTENTLY ACCELERATED WHILE DRIVING UP A HILL. THE CONTACT HAD TO EITHER APPLY EXTREME PRESSURE TO THE BRAKE PEDAL TO STOP THE VEHICLE OR PLACE THE VEHICLE IN NEUTRAL TO STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN INDEPENDENT MECHANIC WAS NOTIFIED AND THE CONTACT WAS AWAITING A CALL BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 85,000.

NHTSA ID
11097929
Incident
May 17, 2018
Mileage
85,000 mi
Driver assistanceFuel systemInterior & seats
Filed Apr 24, 2018

"TAKATA RECALL" MY DRIVER'S SEAT HAS BEEN REPLACE ONCE, AT MY OWN EXPENSE, DUE THE SEAT BECOMING EXTREMELY "WOBBLY" AND BEING BROKEN FROM THE BEASE FRAME AND FRAME UNDER SEAT. I WAS ON HIGHWAY DRIVING WHEN THE SEAT FIRST BECAME SLIGHTLY UNSTABLE, HAD I UNFORNATUNATELY BEEN STRUCK FROM THE REAR, I WOULD'VE BEEN VIOLENTLY THROWN FORWARD. I HAVE RESEARCHED THIS MATTER AND FOUND THAT THERE HAD BEEN A RECALL FOR THE 2004 JEEP GRAND CHEROKEE LAREDO WJ, YET I FOUND NOTHING ON THIS SITE. IT COSTS ME $600, WHICH IS A LOT FOR A DISABLED VETERAN. BUT MY SAFETY COMES FIRST. PLEASE LOOK INTO THIS

NHTSA ID
11089851
Incident
Apr 20, 2018
Mileage
168,459 mi
Driver assistance
Filed Dec 14, 2016

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 25 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE TECHNICIAN COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V673000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. PARTS DISTRIBUTION DISCONNECT.

NHTSA ID
10935282
Incident
Jul 6, 2016
Mileage
16,000 mi
Driver assistance
Filed Dec 12, 2016
Crash reported

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE BACKING OUT OF THE DRIVEWAY, THE ACCELERATOR PEDAL BECAME STUCK. THE VEHICLE CRASHED INTO A FENCE AND THEN A TREE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO A BODY SHOP. THERE WERE NO INJURIES. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. UPDATED 01/24/2017*CT *CN

NHTSA ID
10934802
Incident
Dec 12, 2016
Mileage
103,000 mi
Driver assistanceElectricalSteering
Filed Nov 14, 2016

WHILE IN MOTION DRIVING ON A BUSY TWO WAY CITY ROADWAY STREET, THE VEHICLE LOST POWER, LOST BRAKES, NO STEERING AND NO ELECTRICAL WHILE IN MOTION, THAT ENDANGERED MY LIFE FROM A HEAD ON COLLISION. CURRENTLY NO POWER, THE WINDOWS ARE OPEN, THE WINDSHIELD WIPERS ARE STUCK.

NHTSA ID
10925713
Incident
Nov 12, 2016
Mileage
37,448 mi
AirbagsDriver assistance
Filed Dec 9, 2015
Crash reported

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT VARIOUS SPEEDS, WHENEVER THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO ACCELERATE. WHILE AT A STOP SIGN, THE CONTACT ATTEMPTED TO ACCELERATE FORWARD, BUT THE VEHICLE WAS UNABLE TO MOVE. AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT HOOD, DRIVER'S DOOR, THE FRONT FRAME AND PANEL, THE FUEL INJECTOR, AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE VEHICLE WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

NHTSA ID
10809323
Incident
Jun 1, 2012
Mileage
60,000 mi
Driver assistanceElectricalFuel system
Filed Nov 30, 2015

JEEP ACCELERATED WITHOUT STEPPING ON GAS. ACCELERATOR CABLE DID NOT SEEM TO OPERATE SMOOTHLY, WHEN APPLYING, FELT SOMEWHAT "ROUGH/NOTHY" OWNER AGREED TO CHANGE AS SUGGESTED. CABLE CHANGED TOTAL $477.39 IN 5/2010.THIS TIME CAR WAS TOWED TO JEEP DEALER. C. STATED JEEP ACCELERATED ON ITS OWN, TOWED IN. JAN. 13,11 JEEP TOWED IN TO JEEP DEALER FOR BUCKING AND ACCELERATING ON ITS OWN, NO ISSUE WAS FOUND. MAY 13,11 TOWED INTO JEEP DEALER, CHANGED SEVERAL COMPONENTS AND $1,074.68, NEVER HAD A DEFINITE ANSWER, AND AFTER EACH INCIDENT TOOK ITS TOLL ON MY NERVES, SCARED TO DEATH TO DRIVE MY JEEP, WHICH I PURCHASED TO MAKE OUR FAMILY SAFE. FAST FORWARD, 11/23/2015 THIS JEEP ONCE AGAIN STARTED ACCELERATING AND RACING IN PARK AND WITH THE HAND BRAKE UP. MY JEEP HAS 64,K AND IS TAKEN CARE OF, LOOKS GREAT. BUT, ONCE AGAIN I CANNOT RISK PUTTING MY FAMILY OR MYSELF IN IT TO DRIVE. I HAVE FOUND NUMEROUS STORIES LIKE THIS AND SOME A LOT WORSE. MY INSTINCTS WERE TO JUST SHUT THE ENGINE OFF AND I DID ALL4 TIMES OVER THE YEARS. I AM NOW ON A FIXED INCOME AND WOULD LOVE TO BE HAPPY AND KEEP THIS JEEP GRAND CHEROEE BUT, I CAN NO LONGER TAKE THIS CHANCE. I WOULD LOVE TO KNOW HOW MANY PEOPLE MUST DIE OR HOW MANY ACCIDENTS HAVE TO HAPPEN BEFORE CHRYSLER WAKES UP AND RECALLS, I'M GUESSING THEY DON'T REALLY KNOW WHAT TO FIX. I ALSO HAD PROBLEMS WITH MY TAIL LIGHTS AND HAD REPAIRS SEVERAL TIME, WHEN I GOT A TICKET AFTER IT WAS ALREADY FIXED A FEW TIMES I HAD TO PAY. FAILED NJ INSPECTION 1 TIME DUE TO WHAT THEY CALLED A WIG WAG, WHICH JEEPS ARE KNOW FOR, WHO OUT THERE IS ON THE CONSUMERS SIDE, NO ONE IT APPEARS. NO RECALLS ON THIS THIS BUT, THEY WILL GET BACK TO ME ON A PASSENGER RESTRAINT MODULE, MAYBE NEXT YEAR 2016, IF WE ARE LUCKY. ALL 4 TIMES THE VEHICLE WAS BEING DRIVEN AND THE ONLY THING THAT WORKED WAS SHUTTING OFF THE ENGINE USING THE KEY. MY VEHICLE MUST BE SAFE FOR GRANDCHILD.

NHTSA ID
10807479
Incident
Nov 23, 2015
Mileage
64,000 mi
Driver assistanceElectricalExterior lighting
Filed Nov 25, 2015

I'VE HAD PROBLEMS ON AND OFF WITH THE POWER WINDOWS, DOOR LOCKS, INTERIOR LIGHTS AND STEREO SYSTEM. THE POWER WINDOWS/DOOR LOCKS DO NOT WORK. UNLESS I TURN THE INTERIOR DIMMER LIGHT SWITCH TO THE OFF POSITION, THE LIGHTS STAY ON. WHEN THIS IS DONE, I CANNOT SEE THE DISPLAYS (I.E., SPEED, ETC.). THE STEREO SYSTEM WILL PLAY AND THE CD PLAYER WORKS; HOWEVER, I CANNOT SEE THE DISPLAY AT ALL --- CHANNELS, TRACK #S, ETC. ALL OF THESE ISSUES, EXCEPT THE STEREO SYSTEM, CREATE DRIVING HAZARDS.

NHTSA ID
10806814
Incident
Nov 1, 2014
Mileage
75,000 mi
Driver assistanceEngineFuel system
Filed Feb 20, 2015

WHILE DRIVING THE VEHICLE EXPERIENCED A POWER LOSS EXCEPT FOR THE ELECTRICAL SYSTEM. I WAS UNABLE TO CONTROL MY SPEED AND LOST POWER STEERING. AFTER 5 SECONDS, WHILE COASTING TO A STOP, THE VEHICLE RESUMED FULL POWER. SINCE THE FIRST OCCURRENCE, IT HAS BECOME MORE FREQUENT (UP TO TWICE A WEEK). IN ADDITION, THE VEHICLE WILL NOT START RANDOMLY AND REQUIRES A FEW MINUTES WAIT TIME BEFORE A SUCCESSFUL START. *TR

NHTSA ID
10689654
Incident
Dec 2, 2014
Mileage
103,576 mi
Driver assistanceEngineSteering
Filed Jun 8, 2014

I HAVE A 2004 GRAND CHEROKEE . SEVERAL MONTHS AGO, I STARTED TO HAVE STALLING ISSUES. HOT OR COLD, DRY OR WET, FIRST DRIVE OF THE DAY OR LAST, IT DIDN'T MATTER. THE ENGINE WOULD CUT OUT IN THE MIDDLE OF DRIVING REGARDLESS OF SPEED. I HAD TO PUT IT IN NEUTRAL, RECRANK IT AND PUT IT BACK IN DRIVE JUST TO AVOID ACCIDENTS, OTHERWISE IT DRIFTS OUT OF CONTROL. AT FIRST I THOUGHT THIS WAS AN ISOLATED INCIDENT BUT NOW IT HAPPENS ALMOST EVERYDAY. IT'S DANGEROUS BUT I HAVE NO CHOICE TO DRIVE TO GET TO WORK AND FROM THE INTERNET A LOT OF OTHER JEEP USERS HAVE THE SAME ISSUE. WHY NO RECALL ON THIS ISSUE? OBVIOUSLY THERE IS A DEFECT. *TR

NHTSA ID
10596916
Incident
Mar 13, 2014
Mileage
185,829 mi
BrakesDriver assistanceEngine
Filed Apr 20, 2014

ON APRIL 14 20014 THE VEHICLE MENTIONED STALLED OUT ON MY GIRLFRIEND DRIVING DOWN THE ROAD.SHE WAS ABLE TO START IT BACK UP.ON 4-16-14 IT STALLED ON HER AGAIN WHILE DRIVING SHE WAS ABLE TO GET IT STARTED .ON THE 18 IT STALLED IN A PARKING LOT AT LUNCH BUT GOT IT STARTED AND AGAIN IN THE MIDDLE OF AN INTERSECTION AFTER WORK AND HAD TO HAVE IT TOWED HOME. WE JUST BOUGHT IT MARCH 11 SO I CONTACTED THE DEALER AND ARE SUPPOSED TO SPEAK TO HIM ON MONDAY. ON 4-20-14 I WAS WITH HER AND IT STALLED OUT ON HER 3 TIMES DURING OUR TRAVELS OF APPROXIMATELY 30 MILES. WHEN THIS HAPPENS ALL POWER TO CONTROL THE VEHICLE SAFELY IS LOST. *TR

NHTSA ID
10583846
Incident
Apr 14, 2014
Mileage
168,000 mi
Driver assistance
Filed Feb 6, 2014

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE ERRONEOUSLY ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 134,000.

NHTSA ID
10563261
Incident
Jan 22, 2014
Mileage
134,000 mi
Driver assistanceInterior & seats
Filed Jan 20, 2014

(RELATING TO THE DRIVER-SIDE SEAT ONLY) MY DAUGHTER AND I WAS WAITING AT A TRAFFIC STOP, (I WAS DRIVING) WHEN THE LIGHT TURN GREEN I PRESSED ON THE ACCELERATOR AND MY ENTIRE SEAT INCLUDING MYSELF SWUNG BACK. BECAUSE OF THE BACKWARD MOMENTUM, IT CAUSES ME TO ABRUPTLY PRESS FURTHER ON THE ACCELERATOR. I WAS ABLE TO REGAIN CONTROL OF THE VEHICLE AND PULL ON THE SIDE TO INSPECT THE SEAT. I FOUND THAT THE TWO FRONT BRACKETS UNDER THE SEAT HAD BROKEN OFF. SINCE I HAD ADJUSTABLE POWER SEAT, I LOWER THE SEAT TO ALIGN THE BROKEN BRACKETS TO WEDGE UNDER THE BAR CAUSING THE SEAT TO STABILIZE OR AT LEAST HOLD IN A SEMI-SOLID POSITION. I CALLED CHRYSLER AND THEY SAID THEY COULD NOT DO ANYTHING ABOUT IT SINCE THE VEHICLE WAS OUT OF WARRANTY. I ARGUED THAT THIS IS AN UNUSUAL INCIDENT WHERE I HAVE NEVER HEARD THAT THE DRIVER-SIDE SEAT BRACKETS WOULD BREAK OFF AND POSSIBLY CAUSE AN ACCIDENT. ESPECIALLY FOR A JEEP, THIS VEHICLE IS MEANT TO BE DRIVEN ON AND OFF ROAD. AGAIN, THEY SAID THAT THERE WAS NOTHING THAT THEY COULD DO. THIS IS A DESIGN FLAW AND SHOULD BE ADDRESS BEFORE SOMEONE GETS SERIOUSLY INJURED. *TR

NHTSA ID
10560607
Incident
Jan 18, 2014
Mileage
234,200 mi
BrakesDriver assistance
Filed Dec 21, 2013
Crash reported

THIS IS HORRIBLE AND I WAS SCARED. BUT I WAS DRIVING SLOWLY UP MY STREET AND IT STARTED TO RACE, I WAS TRYING TO BRAKE AS I TURNED IN MY PARKING SPACE MY CAR WAS STILL RACING AND WOULDN'T BRAKE AND I ENDED UP DRIVING INTO MY PROPERTY, IT SEEMED TO ACCELERATE AS I KEPT BRAKING AND UP THE STEPS THE CAR WENT AND THE CAR THEN STOPPED INCHES FROM MY DOOR. IT WAS RACING AS I WAS BRAKING AND IT WOULD STOP NOT UNTIL IT HIT THE PORCH STEP. IT WAS HORRIBLE, THIS CAR HAS NEVER LAUNCHED LIKE A ROCKET. IT WAS LIKE IT MAGICALLY ACCELERATED. I HAVE HAD THIS CAR FOR YEARS AND KEEP IT MAINTAINED. I SEE THERE HAVE BEEN RECALLS ABOUT THIS, WHY DID I NOT GET A CARD. I AM GLAD I OR ANYBODY DID NOT GET HURT. JEEP IS IN SHOP. *TR

NHTSA ID
10556936
Incident
Dec 16, 2013
Mileage
145,000 mi
AirbagsDriver assistance
Filed Aug 24, 2013

JEEP HAS TWO RECALLS ON MY 2004 JEEP GRAND CHEROKEE, BUT HAS DONE NOTHING FOR MONTHS. I RECEIVED A NOTICE RECALL M35/NHTSA WARNING THAT AIRBAGS MIGHT DEPLOY ON THEIR OWN. SO FAR, JEEP HAS DONE NOTHING TO FIX IT. THEY SENT ME A FRIGHTENING NOTICE AND THEN, NOTHING. AUTO MANUFACTURERERS NEED TO BE REQUIRED TO FIX DEFECTS IN A TIMELY FASHION. I KNOW THERE IS ANOTHER RECALL THAT OCCURRED EARLIER THIS SUMMER, AND I HAVEN'T EVEN GOTTEN A NOTICE ABOUT IT. SO TWO SAFETY ISSUES AND SO FAR, NO REPAIR. SHOULD I EVEN BE DRIVING THIS VEHICLE? *TR

NHTSA ID
10537056
Incident
Feb 1, 2012
Body & structureDriver assistance
Filed Aug 6, 2013
Crash reported

WHEN BRAKING TO COME TO A COMPLETE STOP, IN A MCDONALD'S DRIVE THRU, THE CAR ACCELERATED OF ITS VOLITION AND LURCHED FORWARD. BRAKE PEDAL HAD TO BE DEPRESSED EXCESSIVELY TO COUNTER ACT ACCELERATION. *TR

NHTSA ID
10533879
Incident
Jul 27, 2013
Mileage
113,101 mi
Driver assistance
Filed Jul 11, 2013
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A CAR PORT. THE CONTACT SUSTAINED MOUTH AND KNEE INJURIES, AND WAS TRANSPORTED TO THE HOSPITAL FOR TREATMENT. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 174,000. *TR

NHTSA ID
10524329
Incident
Jul 5, 2013
Mileage
174,000 mi
Driver assistance
Filed Feb 8, 2012

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE BRAKES WERE APPLIED BUT THE VEHICLE WOULD NOT STOP. THE CONTACT APPLIED STEADY, CONSIST PRESSURE TO THE BRAKES UNTIL THE VEHICLE CAME TO A COMPLETE STOP. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 60,200.

NHTSA ID
10447150
Incident
Dec 5, 2011
Mileage
60,000 mi
Driver assistance
Filed Feb 8, 2012

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL INCREASE IN BRAKING DISTANCE BY TEN FEET. THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ROLL FORWARD APPROXIMATELY TEN FEET BEFORE COMING TO A STOP. THE DEALER PERFORMED A TEST ON THE VEHICLE AND DETERMINED THAT THERE WAS A THROTTLE POSITION SENSOR FAILURE. THE DEALER ADVISED THE CONTACT THAT THE COMPONENT WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 45,500.

NHTSA ID
10447147
Incident
Feb 2, 2012
Mileage
45,500 mi
Driver assistance
Filed Aug 12, 2011

2004 GRAND CHEROKEE SPECIAL EDITION. STICKING GAS PEDAL, BOTH ACCELERATION AND TO ACCELERATE. TODAY MY GAS PEDAL STUCK WIDE OPEN FULL THROTTLE. I HAD TO PRESS AS HARD AS POSSIBLE ON BRAKES ... CAR DIS NOT COMPLETELY STOP UNTIL I THREW THE MOVING VEHICLE INTO PARK AND TURN THE KEY OFF. IT REMAINED STUCK WIDE OPEN FOR APPROXIMATELY 10 MINUTES AND THEN UNSTUCK. I HAD 4 CHILDREN IN THE CAR AND LUCKILY THIS HAPPENED ON AN EMPTY WIDE OPEN ROAD. THIS COULD GAVE BEEN A CATASTROPHIC EVENT WITH MANY INJURIES. *TR

NHTSA ID
10418627
Incident
Aug 11, 2011
Mileage
121,000 mi
Driver assistance
Filed Jul 7, 2011

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, IT SUDDENLY ACCELERATED WHILE IN REVERSE. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THEY STATED THAT THERE IS NO RECALL ON THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 134,500.

NHTSA ID
10410953
Incident
Jul 7, 2011
Mileage
134,500 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .