2004 Jeep Grand Cherokee Other / unspecified Problems

TAKATA RECALL WHILE DRIVING MY STEERING WHEEL IS VERY LOOSE SHAKES WHEN I USE THE BRAKE PEDDLE. PULLS ME LEFT THEN JERKS BE TO THE RIGHT OR VISE VERSA. THIS IS VERY SCARY. I HAVE KIDS THAT DEPEND ON ME TO GET THEM FROM SCHOOL BUS STOP ETC I DO NOT FEEL SAFE DRIVING MY OWN VEHICLE I'VE PUT 2 SETS OF NEW TIRES ON MY JEEP SINCE FEBRUARY OF THIS YEAR 2017. THIS HAPPENEDS ON THE HIGHWAY CITY STREET BACK ROADS YOU NAMES IT

NHTSA ID

11034474

Incident

Oct 18, 2016

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE APPROACHING A STOP SIGN, THE BRAKE PEDAL WAS DEPRESSED BUT COMPLETELY FAILED TO STOP THE VEHICLE. THE VEHICLE ROLLED TO A STOP AND NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE TIRES WERE CORRODED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINE WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,800.

NHTSA ID

10906436

Incident

Sep 2, 2016

Mileage

107,800 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH, THERE WAS A BURNING ODOR COMING FROM THE VEHICLE. THE CONTACT NOTICED THE RESISTOR PACK WAS MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID

10762548

Incident

Sep 6, 2015

Mileage

160,000 mi

RIDING ON HIGHWAY PASSENGER SIDE FRONT WHEEL CAME OFF THREE BROKEN STRUTS AND NUTS CAME OFF,TIRE WENT OVER GUARD RAIL INTO ON COMING TRAFFIC,TIRE IS MISSING,NO ONE HURT?

NHTSA ID

10760819

Incident

Sep 1, 2015

Mileage

158,000 mi

2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY

NHTSA ID

10734848

Incident

Jul 24, 2014

Mileage

200,000 mi

TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT 55 MPH, THE WHEELS, STEERING, AND TIRES BEGAN TO SHAKE SEVERELY. THE CONTACT HAD TO COME TO A COMPLETE STOP OR DRIVE AT LOWER SPEEDS IN ORDER FOR THE SHAKING TO STOP. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000.

NHTSA ID

10734411

Incident

Jun 30, 2015

Mileage

180,000 mi

PURCHASED AND INSTALLED 4 NEW GOODYEAR WRANGLERS IN SEPTEMBER AT TOWN FAIR TIRE. WHILE MY SON WAS DRIVING AT APPROXIMATELY 25 MPH THE RIGHT FRONT PASSENGER TIRE CAME OFF OF THE RIM CAUSING LOSS OF STEERING WHICH RESULTED THE VEHICLE HITTING A UTILITY POLE AND GOING OFF ROAD AND HITTING A STONE WALL, WENT TO TOWN FAIR AND WAS ASKED WHAT DO YOU WANT US TO DO ABOUT IT MANAGER DIDN'T SEEM TO INCLINED TO HELP US. *TR

NHTSA ID

10669657

Incident

Dec 31, 2014

Mileage

134,648 mi

I WOULD JUST LIKE TO KNOW ABOUT VEHICLE WITHOUT A TRAILER HITCH TO PROTECT PEOPLE FROM BEING HIT FROM BEHIND AND MAYBE AFIRE. AND WHAT N.H.T.S.A. IS GOING TO DO ABOUT THIS MATTER. *TR

NHTSA ID

10569281

Incident

Mar 14, 2014

Mileage

96,075 mi

ELECTRIC WINDOWS AND LOCKS STOPPED WORKING. FOUND BROKEN WIRE IN DRIVER SIDE DOOR HARNESS. REPAIRED THE WIRE AND THEN RF DOOR HARNESS WIRES BROKEN. REPAIRED THOSE WIRES AND NOW HARNESS CONTACT IN RF DOOR PANEL CONNECTION IS FAULTY. WINDOW AND LOCKS DO NOT WORK UNLESS YOU WRIGGLE CONNECTOR. RR DOOR DOES NOT LOCK. REPLACE WINDOW AND DOOR SWITCH BUT DID NOT SOLVE THE PROBLEM. *TR

NHTSA ID

10502156

Incident

Mar 1, 2011

Mileage

90,000 mi

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH COMING FROM A COMPLETE STOP THE POWER WINDOWS AND POWER DOOR LOCKS FAILED TO OPERATE WHEN ENGAGED. THE ADDITIONALLY, A NOISE SOUNDED FROM THE INSTRUMENT PANEL WHENEVER ENGAGING THE POWER WINDOW SWITCH. THE VEHICLE HAD A RECALL REPAIR PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 06V197000 (SEATS: FRONT ASSEMBLY: SEAT HEATER/COOLER). HOWEVER, THE FAILURE CONTINUED TO OCCUR AFTER THE RECALL REPAIR. THE POWER WINDOWS AND POWER DOOR LOCKS FAILURES HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 95,000.

NHTSA ID

10325193

Incident

Sep 19, 2009

Mileage

8,000 mi

2004 JEEP CHEROKEE HAS A PROBLEM WITH CORROSION OF THE RIM. *NJ THE CONSUMER STATED ON OCTOBER 11, 2009 WHILE DRIVING, THE LEFT FRONT TIRE BLEW OUT FORCING HIM AND HIS WIFE OFF THE HIGHWAY. WHEN THE CONSUMER WENT TO HAVE THE TIRE REPLACED, HE LEARNED THAT THE WHEEL RIM ITSELF WAS CORRODED SO BADLY THAT THE TIRE ESTABLISHMENT REFUSED TO PUT THE RIM BACK ON THE VEHICLE, CITING THE FACT THAT MOUNTING SURFACE AND SPOKES OF THE WHEEL WERE BADLY CORRODED. THE CONSUMER WAS FURTHER INFORMED THAT ALL OF THE RIMS WERE SIMILARLY CORRODED AND WERE IN NEED OF REPLACEMENT, AND IF SUCH CONDITION WERE NOT ADDRESSED SOON IT COULD AND ULTIMATELY WOULD LIKELY CAUSE THE LUGS TO SNAP AND THE WHEELS TO FALL OFF. THE CONSUMER ALSO HAD PROBLEMS WITH THE BRAKES WHICH ACCORDING TO THE SERVICE MANAGER WAS CAUSED BY A PIECE OF THE WHEEL CHROME COVER WHICH HAD BECOME DELAMINATED FROM THE LEFT FRONT WHEEL AND WAS RUBBING ON TIE ROD WHICH CAUSED THE BRAKES TO MALFUNCTION. *JB UPDATED 03/04/10.*JB

NHTSA ID

10290670

Incident

Oct 11, 2009

WHILE DRIVING WHEEL FALL OFF BECAUSE THE LUGS BROKE OFF THE WHEEL BEARING. *TR

NHTSA ID

10276993

Incident

Jun 9, 2009

Mileage

106,000 mi

FOR THE LAST 6 MONTHS "AIR BAG" LIGHT COMES "ON" AND REMAINS AND GOES 'OFF' INTERMITTENTLY. I TOOK THE CAR TO PERKINS EASTSIDE, CRESTWOOD, KY-502-241-3042. THE DEALER TOLD ME THAT THE "EVENT" OF "AIR BAG ON" IS NOT BEING RECORDED BY THE COMPUTER AND THEY CANNOT FIND THE PROBLEM. TODAY, I WENT TO THE DEALER WHILE THE LIGHT IS "ON" AND STILL COULD NOT DETERMINE THE CAUSE. THE DEALER INDICATED THAT THE AIR BAG CONTROLLER MODULE IS FAULTY. THIS IS A SAFETY ISSUE AND I AM AFRAID THAT THE AIR BAG WONT DEPLOY IN CASE OF EMERGENCY. I NEED YOUR HELP SO THAT THE CORPORATION REPLACES THE COMPUTER MODULE WITHOUT ANY CHARGE TO ME, BECAUSE IT IS AN ISSUE OF SAFETY AND PUBLIC GOOD. *TR

NHTSA ID

10236177

Incident

Jul 28, 2008

Mileage

61,690 mi

HEATER AND AIR CONDITIONER DOES NOT FUNCTION PROPERLY. MAY BLOW HEAT ON ONE SIDE AND COOL AIR ON THE OTHER SIDE WHEN THE A/C IS ON. MAY NEED TO TURN ALL THE UP TO 86 BEFORE HEAT WILL COME OUT IN THE WINTER. WILL SOMETIMES CORRECT ITSELF IF CAR IS TURNED OFF AND LET SIT FOR A PERIOD OF TIME. *TR

NHTSA ID

10231652

Incident

Jan 1, 2008

Mileage

47,000 mi

THE VENTS ON THE DRIVER SIDE WERE BLOWING HOT AIR WHEN I HAD THE A/C ON. I RAN THE A/C FOR 20 MINUTES AND IT DID NOT COOL DOWN. *TR

NHTSA ID

10222894

Incident

Mar 28, 2008

Mileage

23,600 mi

2004 JEEP GRAND CHEROKEE. WHILE DRIVING AT ANY SPEED VEHICLE JERKS SOMETIMES WORSE THAN OTHERS AT THE SAME TIME SPEEDOMETER AND RPM GAUGE DROP AND COME BACK ON ENGINE LIGHT BLINKS AND GOES OFF. TAKEN IT TO DEALER MANY TIMES THEY TOLD ME NOTHING IS WRONG AFTER THREE TIMES THEY REPLACED COMPUTER AND SENT ME ON MY WAY BUT IT DID NOT SOLVE THE PROBLEM AND A YEAR LATER REPLACED COMPUTER AGAIN AS WELL AS THROTTLE POSITION SENSOR AND STILL DID NOT FIX PROBLEM. THIS IS MY ONLY VEHICLE AND I NEED TO HAVE THE PROBLEM RESOLVED. *TR

NHTSA ID

10200617

Incident

Aug 6, 2006

Mileage

101,000 mi

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE HAS GOODYEAR WRANGLER ST TIRES. THE CONTACT STATED THAT HE MUST INFLATE HIS TIRES EVERY TWO WEEKS. THE WHEELS ARE ALUMINUM AND THAT IS WHY HE FEELS THAT THE TIRES WERE ALWAYS UNDERDEFLATED. THE DEALER FOUND NO TIRE FAILURE. THE DOT NUMBER AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 15,000.

NHTSA ID

10200181

Incident

Aug 20, 2006

Mileage

15,000 mi

TL*- THE CONTACT STATED THAT WHILE DRIVING HIS 2004 JEEP GRAND CHEROKEE (24303 FAILURE MILEAGE) THE FRONT TIRES KEEP LOOSING AIR. THE VEHICLE HAD BEEN TAKEN TO A DEALER WHO STATED THAT TIRES WERE FINE, BUT THE RIMS WERE CORRODED. THE TWO FRONT TIRES WERE REPLACED. THE CONTACT STATED THAT THE SAME DEFLATING HAPPENED TO THE REAR TIRES. THE CURRENT MILEAGE WAS 36,000. AIR WAS LEAKING AROUND THE BEAD. UPDATED 06/06/07. *JB

NHTSA ID

10187369

Incident

Jan 18, 2006

Mileage

24,303 mi

DT*: THE CONTACT STATED THE JACK HOOK THAT SUPPORTED THE FRAME OF THE VEHICLE FRACTURED WHEN THE WEIGHT WAS LIFTED TO REMOVE THE RIGHT REAR TIRE. A SECOND JACK FROM ANOTHER VEHICLE OF THE SAME DESCRIPTION AND MANUFACTURER WAS USED AND FRACTURED IN THE SAME MANNER. THE SERVICE DEALER WAS NOTIFIED AND WAS WILLING TO REPLACE ONE OF THE JACKS. THE MANUFACTURER WAS NOT CONTACTED.

NHTSA ID

10171107

Incident

Oct 15, 2006

Mileage

22,622 mi

I BOUGHT A 2004 GRAND CHEROKEE,SPECIAL EDITION BRAND NEW. AFTER 6000 MILES I NEEDED NEW FRONT BRAKE ROTORS BECAUSE THEY WERE WARPED AT 8000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. AT 12000 MILES I NEEDED NEW FRONT BRAKE ROTORS AGAIN BECAUSE THEY WERE WARPED AT 14000 MILES I NEEDED NEW REAR BRAKE ROTORS BECAUSE THEY WERE WARPED. ALL ROTORS WERE REPLACED WITH GENUINE JEEP PARTS BY A JEEP DEALERSHIP. NOW AT 18100 MILES I NEED NEW FRONT AND REAR BRAKE ROTORS BECAUSE THEY ARE WARPED. I HAVE TO REPLACE THESE ROTORS AT MY OWN EXPENSE. I BELIEVE THAT IT IS RIDICULOUS TO REPLACE ROTORS EVERY 4000 MILES. IT IS A HAZARD, WHEN I COME TO A STOP, THE ENTIRE FRONT END SHAKES! *JB

NHTSA ID

10166480

Incident

Aug 7, 2005

Mileage

6,000 mi

2004 GRAND CHEROKEE LEFT WHEEL CAME OFF. *TS THE LUG NUTS HAD BROKEN OFF. THE CONSUMER STATED ON 12-28-05 THE FRONT BRAKES AND ROTORS WERE REPLACED. *JB

NHTSA ID

10152979

Incident

Jan 2, 2006

IN FEBRUARY 2004 I PURCHASED A NEW 2004 JEEP GRAND CHEROKEE AT SPEED MOTORS (AUTHORIZED JEEP DEALER) IN BROOKLYN NEW YORK. AT 7000 MILES THE DEALER HAD TO REPLACE THE BREAKS BECAUSE THE DISKS HAD WARPED. WHEN I OPERATED THE JEEP AT HIGHWAY SPEED AND APPLIED THE BREAKS THE FRONT END WOULD VIOLENTLY SHAKE. AT ABOUT 14,000 MILES I RETURNED THE JEEP TO THE SAME DEALER WITH THE SAME COMPLAINT ABOUT VIOLENT SHAKING IN THE FRONT END. HE AGAIN REPLACED THE BRAKES IN THE FRONT. I HAVE SINCE TAKEN THE JEEP BACK TO SPEED MOTORS AT LEAST FIVE TIMES WITH THE SAME COMPLAINT. I RECENTLY LEARNED THAT SPEED MOTORS LOST IT'S BUSINESS RELATIONSHIP WITH JEEP/CHRYSLER AND CAN NO LONGER SERVICE MY JEEP. I AGAIN ENCOUNTER THE VIOLENT SHAKING WITH THE FRONT END AND TOOK THE CAR TO BAYRIDGE JEEP IN BROOKLYN NEW YORK. I DROPPED THE JEEP OFF AND LATER THE SERVICE MANAGER CALLS ME AT HOME TO EXPLAIN THAT THE FRONT AND REAR BREAKS AND DISKS MUST BE REPLACED. THE SERVICES MANAGER THAN EXPLAINS TO ME THAT THIS WILL COST AROUND $875.00. I TOLD THE SERVICE MANAGER THAT THIS IS AN ON GOING PROBLEM WITH THIS CAR. HE EXPLAINED THAT THERE WAS NOTHING HE COULD DO. I PAID FOR THE REPAIRS AT AN AUTHORIZED JEEP DEALER TO AVOID ANY PROBLEMS WITH THE WARRANTY AND TO MAKE A RECORD OF THE BREAK PROBLEMS WITH THIS VEHICLE. I CALL THE CUSTOMER SERVICES TELEPHONE NUMBER FOR CHRYSLER AND SPOKE TO A FEMALE OPERATOR WHO THAN PAST ME ON TO HER MALE SUPERVISOR. WHEN I QUESTIONED THE MALE OPERATOR ABOUT HOW AND WHY AN AUTHORIZED JEEP DEALER COULD PUT A NEW YORK STATE INSPECTION STRIKER ON MY CAR WITH A CLEAR MIND KNOWING THAT THERE ARE MAJOR BREAK PROBLEMS WITH THIS VEHICLE HE BLEW ME OFF AGAIN. I WANT TO GO ON RECORD AS SAYING THAT THERE ARE MAJOR SAFETY ISSUES WITH THIS CAR. THE DATE BELOW OF 1-23 -06 IS THE DATE I TOOK THE VEHICLE TO BAYRIDGE JEEP. THE DATE OF INCIDENT IS THE PERIOD FROM TIME OF PURCHASE TO 1-23-06. I FULLY EXPECT THIS CURRENT BREAK REPLACEMENT TO ONLY LAST A FEW THOUSAND MILES. *NM

NHTSA ID

10149424

Incident

Jan 23, 2006

Mileage

7,000 mi

THIS IS A LITTLE OUTOF YOUR NORMAL SCHOPE; HOWEVER, I THINK THE POTENTIAL IS CLEAR. OUR 2004 JEEP WAS REARENDED AND THE FUEL TANK WAS INVOLVED. THE PLASTIC TANK HAD TO BE REPLACED. OUR INSURER, STATE FARM REFUSED TO REPLACE IT WITH A NEW TANK, INSTEAD INSISTING ON USING A USED TANK FROM WRECKED JEEP. THE TANK RECIEVED NO TESTING OTHER THAN A VISUAL FROM THE JUNK YARD. THE QUALITY OF THE ATTACHMENT POINTS ON THE TANK RECIEVED NO CLOSE INSPECTION OTHER THAN VISUAL

NHTSA ID

10139737

Incident

Oct 3, 2005

2004 JEEP GRAND CHEROKEE ON 3RD SET OF FRONT ROTORS AT 18,869 MILES. REAR ROTORS IDENTIFIED WITH SAME PROBLEM AND JEEP WILL NOT COVER UNDER WARRANTY. MULTIPLE COMMUNICATIONS WITH JEEP HAVE FAILED TO RESOLVE ISSUE. HOWEVER, WHEN WE EMAILED JEEP TO INQUIRE ABOUT WHETHER OR NOT ROTORS WERE UPGRADED ON 2005 MODEL TO FIX BRAKE ROTOR PROBLEMS IDENTIFIED ON 1999-2004 MODEL WE WERE INFORMED THAT "YES WE DID UPDATE THE ROTORS ON THE 2005 MODEL GRAND CHEROKEE AND CHANGED THE VENDOR FOR THE ROTORS." THIS, I BELIEVE, INDICATED THAT THEY IDENTIFIED A PROBLEM WHICH REQUIRED THEM TO NOT ONLY UPDATE THE ROTORS BUT IT WAS ALSO SEVERE ENOUGH TO CHANGE VENDORS. I FEEL THAT JEEP SHOULD UPGRADE OUR FRONT AND REAR ROTORS TO EITHER THE 2005 MODEL ROTOR (IF APPROPRIATE) OR UPGRADE TO A DIFFERENT TYPE OF ROTOR WHICH DOES NOT HAVE A HISTORY OF WARPING REQUIRING REPLACEMENT.

NHTSA ID

10118640

Incident

Apr 26, 2005

Mileage

18,869 mi

BOUGHT A 04 JEEP GRAND CHEROKEE LAREDO 2 WEEKS AGO. WHEN DRIVING DOWN THE HIGHWAY WITH BOTH BACK WINDOWS DOWN, A LOUD NOISE OCCURS SOUNDING LIKE A FLAT TIRE. IF YOU CRACK A FRONT WINDOW THE NOISE GOES AWAY. I CALLED THE 800 NUMBER IN THE WARRANTY BOOK AND THEY SAID IT'S A DESIGN FLAW.*AK

NHTSA ID

10092986

Incident

Sep 17, 2004

Mileage

600 mi