Owner-reported complaints naming the tire or wheel system, filed with NHTSA
Data refreshed
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system. Every record below is an owner-reported complaint about the 2004 Jeep Grand Cherokee submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
ON SEPT 4TH 2020 I STOPPED TO PUT AIR IN A TIRE. I NOTICED THE SIDE WALL APPEARED TO BE SPLITTING. I CHECKED THE OTHER TIRES AND THEY WERE SPLITTING AS WELL. ALL FOR TIRES HAVE BEEN REPLACED. I STILL HAVE THE TIRES THAT WERE SPLITTING.O ALSO HAVE PICTURES.
I PURCHASED AT FROM MICHIGAN AUTO WHEEL & TIRES (MAWT) AT 38190 VAN DYKE AVE, STERLING HEIGHTS, MI 48310 AND HAD THEM MOUNTED, BALANCED, AND INSTALLED ON MY VEHICLE IN PREPARATION FOR MY VACATION TRIP. WHILE ON MY TRIP ONE OF THE TIRES WENT FLAT. WHEN I HAD THE TIRE REPLACED, I LEARNED THAT THE 4 TIRES WERE NOT NEW, BUT WERE ALL ABOUT 5 YEAR OLD AND EACH HAD A PATCHES ON THE SIDEWALL. WHEN REPUTABLE DEALERS HAVE A TIRE THAT AGES OUT OF THEIR INVENTORY AT APPROXIMATELY 5 YEARS, THEY DESTROY THE TIRE BY DRILLING THE SIDEWALL. THEY PAY A RECYCLER TO DISPOSE OF THE TIRE. IN MY CASE, THE TIRES HAD NO SIGN OF WEAR AND APPEARED NEW. IT APPEARS THAT MAWT IS INVOLVED IN PURCHASING SCRAP TIRES AND REPAIRING THEM, OR PURCHASING REPAIRED SCRAP TIRES, AND SELLING THEM AS NEW. THIS IS A DANGEROUS PRACTICE. I HAVE A SIGNIFICANT AMOUNT OF ADDITIONAL INFORMATION AND DOCUMENTATION.
VALVE STEM BROKE WHILE SERVICING A CUSTOMER'S VEHICLE. THE TIRE LOST ALL AIR PRESSURE AND A NEW TPMS SENSOR NEEDED TO BE PURCHASED. ALL FROM CHECKING THE TIRE PRESSURE AS A COURTESY TO OUR CUSTOMERS. THIS CLAIM IS BEING FILED ON BEHALF OF THE CUSTOMER. *JS
CONTACTED JEEP TO TELL THEM OF OUR RIMS THAT ARE FAILING,DUE TO PRODUCT DETERIORATION AND THEY DECIDED TO SETTLE FOR HALF OF THE COST AT THE FIRST CALL. THESE RIMS ARE EXPANDING AT THE MAG PART OF THE WHEEL & SEPARATING FROM THE RIM. THIS IS MY WIFE'S CAR AND I MIGHT NOT BE AROUND IF THEY FAIL & CAUSE AN ACCIDENT. I DON'T FEEL I SHOULD HAVE TO PAY A THOUSAND DOLLARS TO REPLACE RIMS THAT WENT BAD AT 22,000 MILES. KEITH BISHOP *TR
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE HAS GOODYEAR WRANGLER ST TIRES. THE CONTACT STATED THAT HE MUST INFLATE HIS TIRES EVERY TWO WEEKS. THE WHEELS ARE ALUMINUM AND THAT IS WHY HE FEELS THAT THE TIRES WERE ALWAYS UNDERDEFLATED. THE DEALER FOUND NO TIRE FAILURE. THE DOT NUMBER AND TIRE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 40,000 AND FAILURE MILEAGE WAS 15,000.
TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL FOUR GOODYEAR P225/75R16 TIRES HAVE DEVELOPED A CRACK AROUND THE RIM. THE CRACKS HAVE BEGUN TO GROW LARGER. THE DEALER STATED THAT THE CRACKS ARE NORMAL. THE VEHICLE DOES NOT DRIVE DIFFERENTLY. THE DOT NUMBER WAS UNKNOWN. THE CURRENT MILEAGE IS 21,000 AND FAILURE MILEAGE WAS 14,000.
THE SIDE WALLS ON ALL THE GOODYEAR WRANGLER ST TIRES ON MY JEEP HAVE DRY ROT. WHILE DRIVING ON A INTERSTATE, LATE AT NIGHT, ONE OF THE TIRES BLOW THROUGH THE SIDE WALL. DUE TO A SLOW LEAK IN ONE OF THE OTHER TIRES IN THE AREA OF THE SIDE WALL, SULLIVAN TIRE, A LOCAL GOODYEAR TIRE DEALER, INSPECTED THE TIRES AND ADVISED ME THAT ALL THE TIRES HAD SOME DEGREE OF DRY ROT IN THE VICINITY OF THE SIDE WALL (A POSSIBLE QUALITY CONTROL PROBLEM) AND THEY SHOULD BE REPLACED. SULLIVAN TIRE IS CONTACTING GOODYEAR FOR INSTRUCTIONS ON THE REPLACEMENTS. *NM
CLUNKING NOISE WHEN TURNING. TRANSFER CASE WAS REPLACED TAKING ALMOST 2 WEEKS. ONLY 24,000 MILES ON THE ODOMETER. *JB
DT*: THE CONTACT STATED THE TIRE TREAD WAS WORN TO 3/64 ON ALL FOUR TIRES AFTER ONLY 10,000 OF USE. THE TIRES HAD BEEN ROTATED BY THE SERVICE DEALER AND PROPER PRESSURE HAD BEEN MAINTAINED. THE PROBLEM WAS FIRST NOTICED BY THE CONTACT WHO TOOK THE VEHICLE TO THE SERVICE DEALER FOR INSPECTION. THE SERVICE DEALER WAS UNABLE TO DETERMINE WHAT CAUSED THE WEAR AND RECOMMEND TAKING THE VEHICLE TO THE TIRE DEALER FOR INSPECTION. THE VEHICLE WAS TAKEN TO THE TIRE DEALER WHO WAS ALSO UNABLE TO DETERMINE WHAT CAUSED THE WEAR, BUT RECOMMENDED REPLACING THE TIRES. UPDATED 7/5/2006 - *NM
CONSUMER STATES WHILE TRAVELING 55 MPH AND WITHOUT ANY INDICATION PASSENGER'S REAR TIRE SIDEWALL BLEW OUT. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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