New engine
- NHTSA ID
- 11627635
- Incident
- Nov 26, 2024
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 3 NHTSA owner-reported complaints for the 2018 Lexus IS, most frequently naming the engine and interior & seats categories. 22 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 3 months of data.
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
New engine
All four (4) door actuators stopped working or work intermittently. This is a known issue with both front and rear driver and passenger doors. Automobile doors will not open.
Sunroof suddenly exploded while driving on highway, no debris or accident happened. Spontaneous sunroof glass shatter
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | — |
| 2025 | 1 | 0 | 0 | — |
| 2024 | 1 | 0 | 0 | — |
| 2023 | 4 | 0 | 0 | — |
| 2022 | 4 | 1 | 0 | — |
| 2021 | 2 | 0 | 0 | — |
| 2020 | 4 | 0 | 0 | — |
| 2019 | 2 | 0 | 0 | — |
| 2018Viewing | 3 | 0 | 0 | — |
| 2017 | 9 | 0 | 0 | — |
| 2016 | 2 | 0 | 0 | — |
| 2015 | 9 | 0 | 0 | — |
| 2014 | 12 | 0 | 0 | 49.1 |
| 2013 | 9 | 0 | 0 | — |
| 2012 | 18 | 0 | 0 | 52.5 |
| 2011 | 15 | 0 | 0 | 42.6 |
| 2010 | 39 | 1 | 0 | 59.6 |
| 2009 | 40 | 2 | 0 | 52.6 |
| 2008 | 102 | 3 | 0 | 45.8 |
| 2007 | 122 | 3 | 0 | 50.5 |
| 2006 | 143 | 7 | 0 | 53.9 |
| 2005 | 12 | 1 | 0 | 42.2 |
| 2004 | 10 | 1 | 0 | 42.8 |
| 2003 | 12 | 1 | 0 | 49.9 |
| 2002 | 12 | 1 | 0 | 37.7 |
| 2001 | 1 | 1 | 0 | — |
| 2000 | 0 | 1 | 0 | — |
| 1999 | 1 | 1 | 0 | — |
| 1998 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.