Airbags
Filed Aug 10, 2026
Crash reported
I was in a collision accident where the front of my vehicle was impacted. The airbag did not deploy.
- NHTSA ID
- 11755966
- Incident
- Aug 9, 2026
2014 Lexus IS
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
12
+1 complaint in 30 days
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Overview
Our database contains 12 NHTSA owner-reported complaints for the 2014 Lexus IS, most frequently naming the engine, electrical and fuel system categories. 20 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Jun 2024 | 1 | 1 |
| Jul 2024 | 1 | 2 |
| Nov 2024 | 1 | 3 |
| Dec 2024 | 1 | 4 |
| Jan 2025 | 1 | 5 |
| Aug 2025 | 2 | 7 |
| Oct 2025 | 1 | 8 |
| Nov 2025 | 1 | 9 |
| Apr 2026 | 1 | 10 |
| May 2026 | 1 | 11 |
| Aug 2026 | 1 | 12 |
What owners report
Complaints grouped by the component NHTSA recorded
- Engine325.0%
- Electrical325.0%
- Fuel system216.7%
- Visibility18.3%
- Airbags18.3%
- Interior & seats18.3%
- Body & structure18.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
Electrical
Filed May 28, 2026
See attached document for complaint.
- NHTSA ID
- 11740642
- Incident
- Feb 24, 2026
Interior & seats
Filed Apr 27, 2026
Opened hood latch and the mechanism seizes and won’t relatch or close completely causing hood open warning light and chime during driving. Not able to drive on highway for fear of high speed could cause safety risk if hood unlatches. Had to return to dealer to repair at cost
- NHTSA ID
- 11733917
- Incident
- Apr 26, 2026
Body & structureVisibility
Filed Nov 19, 2025
I've owned my 2014 Lexus IS 250 for over 10 years. I've almost always kept my car covered in a garage at work and at home, and I've never had a problem with the dashboard until now. Just last month (October 2025), my dashboard started melting and getting extremely shiny and sticky during the day - so much so that I can't see out my front windshield because of the glare from the shiny dashboard, making it very dangerous to drive. After my car is out of the sun for a while (like my garage), the dashboard eventually cools down and is no longer shiny or sticky. It has a cloudy, smudged look. However, once I start driving again during the day, the sticky, melting, and shiny dashboard returns. I've tried calling Lexus Corporate to assist with this serious safety issue, but they refuse to help, claiming my car wasn't part of the sticky, melting dashboard campaign. I am extremely disappointed with Lexus Corporate, as my family and I have been very loyal Toyota / Lexus customers for over 35 years. I've taken my car to my local Lexus dealer for inspection, who has confirmed the issue and provided me a quote to replace the dashboard for over $2,400. I hope Lexus Corporate would reconsider and do the right thing by replacing my faulty, dangerous dashboard.
- NHTSA ID
- 11700408
- Incident
- Oct 15, 2025
Fuel system
Filed Oct 1, 2025
Fuel pump not reading correct amount of fuel in tank. In order to get correct fuel reading have to disconnect battery for 3 hours and reconnect battery in so I can get an accurate reading.
- NHTSA ID
- 11690877
- Incident
- Sep 26, 2025
Electrical
Filed Aug 17, 2025
Vehicles manufactured by Lexus/Toyota from 2014 onward have been reported to experience rainwater intrusion into the trunk area, attributed to a faulty tail light nut composed of plastic with a rubber gasket. Lexus/Toyota is fully aware of this issue, which can lead to water damaging electrical components or result in trunk flooding if the problem goes unnoticed.” Causing expensive damage to audio system.as it did with mine.
- NHTSA ID
- 11681139
- Incident
- Aug 16, 2025
Fuel system
Filed Aug 1, 2025
Several time since owning my 2014 LexusIS350 with 141,000 miles on it, it have given inaccurate fuel reading. By almost 100 miles short. Had to disconnect the battery for the ECU to clear so a more accurate reading on fuel can be displayed.
- NHTSA ID
- 11677897
- Incident
- Aug 1, 2025
Engine
Filed Jan 4, 2025
Timing chain cover leak in a 2014 Lexus IS350 is a relatively common issue for vehicles 3.5 liter engine 2GR-FSE. The leak typically occurs due to a failing gasket or sealant on the timing chain cover. Here's what you need to know: Symptoms of a Timing Chain Cover Leak 1. Oil Leaks: Visible oil on the engine or under the car in which can cause a fire in engine compartment 2. Burning Oil Smell: Oil dripping onto hot components may cause a noticeable odor. 3. Low Oil Levels: Frequent topping up of engine oil.
- NHTSA ID
- 11634062
- Incident
- Jul 3, 2024
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
L-SB-0030-24 Rev2
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0032-25
ENGINE
Some 2016 – 2020 model year GS F, 2008 – 2014 model year IS F, 2022 – 2025 model year IS 500, 2018 – 2025 model year LC 500, 2021 – 2025 model year LC 500c, and 2015 – 2025 model year RC F vehicles with 2UR-GSE engines may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): •P0505 – Idle Control System •P2111 – Throttle Actuator Control System – Stuck Open The throttle body assembly with motor and ventilation hoses no. 2 and no. 3 have been modified to address these conditions.
L-SB-0043-23 Rev1
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
L-SB-0017-19 Rev1
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
L-SB-0017-19 Rev1
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
L-SB-0030-24 Rev1
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | — |
| 2025 | 1 | 0 | 0 | — |
| 2024 | 1 | 0 | 0 | — |
| 2023 | 4 | 0 | 0 | — |
| 2022 | 4 | 1 | 0 | — |
| 2021 | 2 | 0 | 0 | — |
| 2020 | 4 | 0 | 0 | — |
| 2019 | 2 | 0 | 0 | — |
| 2018 | 3 | 0 | 0 | — |
| 2017 | 9 | 0 | 0 | — |
| 2016 | 2 | 0 | 0 | — |
| 2015 | 9 | 0 | 0 | — |
| 2014Viewing | 12 | 0 | 0 | 49.1 |
| 2013 | 9 | 0 | 0 | — |
| 2012 | 18 | 0 | 0 | 52.5 |
| 2011 | 15 | 0 | 0 | 42.6 |
| 2010 | 39 | 1 | 0 | 59.6 |
| 2009 | 40 | 2 | 0 | 52.6 |
| 2008 | 102 | 3 | 0 | 45.8 |
| 2007 | 122 | 3 | 0 | 50.5 |
| 2006 | 143 | 7 | 0 | 53.9 |
| 2005 | 12 | 1 | 0 | 42.2 |
| 2004 | 10 | 1 | 0 | 42.8 |
| 2003 | 12 | 1 | 0 | 49.9 |
| 2002 | 12 | 1 | 0 | 37.7 |
| 2001 | 1 | 1 | 0 | — |
| 2000 | 0 | 1 | 0 | — |
| 1999 | 1 | 1 | 0 | — |
| 1998 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.