RoadVitals

2027 Lexus IS

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
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InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2027 Lexus IS. 6 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0035-26

Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Global Techstream+ (GTS+) ECU flash reprogramming procedures and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard+ (CUW+). To ensure the correct ECU software is installed, ECUs will require a Security Signature before the ECU initializes the flash reprogramming sequence.

L-SB-0034-26

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback indicates the following areas deserve special attention when performing PDS: •Careful inspection for paint chips/scratches and body dents/dings. •Proper operation of electrical accessories (including interior light, clock, and radio reset). •Interior cleanliness. •Proper function of mechanical systems. The PDS process helps identify potential vehicle concerns before customer delivery. After completing the PDS process, maintain accurate PDS records by ensuring the required documents listed below are completed and recorded in accordance with Lexus Warranty Policy. •GTS+ Health Check •Completed PDS Check Sheet •Battery Charge Test Print Out •GTS+ Tire Pressure Information Customer retention and proper maintenance of vehicles are and have always been a major focus for Lexus. To help remind customers that regular service is essential to the proper maintenance of the vehicle, dealers are required to install a service reminder sticker before delivery. By doing this, customers will be reminded to return to your dealership for service. Your current service reminder sticker may be used. This bulletin contains the PDS procedures that apply specifically to 2027 model year IS 350 vehicles.

L-SB-0024-26

A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life.

L-SB-0021-26

Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be implemented to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately.

L-SB-0022-26

2027 model year Lexus vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position

L-SB-0023-26

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus IS by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing000—
2026200—
2025100—
2024100—
2023500—
2022410—
2021200—
2020700—
2019200—
2018300—
2017110042.7
2016200—
2015900—
2014120049.1
2013900—
2012180052.5
2011150042.6
2010411057.1
2009402052.6
20081023045.8
20071223049.2
20061437052.8
2005121042.2
2004101042.8
2003121049.9
2002121037.7
2001110—
2000010—
1999110—
1998010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.