Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 9 NHTSA owner-reported complaints for the 2017 Lexus IS, most frequently naming the fuel system, engine and steering categories. 23 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2023 | 1 | 1 |
| Apr 2024 | 2 | 3 |
| Jun 2024 | 1 | 4 |
| Feb 2025 | 1 | 5 |
| Mar 2025 | 1 | 6 |
| Dec 2025 | 1 | 7 |
| Mar 2026 | 1 | 8 |
| Jul 2026 | 1 | 9 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
I am unable to shut the engine off to pump fuel into the vehicle. The purge valve has been replaced, that maf sensor has been cleaned the leak detector pump has been changed. The vehicle will shut off and go into low power mode while driving on Highway, the idling is rough. The check engine light will not go off. The code is reading Po171.
The vehicle is experiencing a failure of the dual-zone HVAC system where the passenger side consistently blows hot air while the driver side is set to cold. This indicates a failure of the HVAC blend door actuator (servo motor), which is a known issue for this model year. This failure poses a safety risk as it can prevent proper defrosting and defogging of the windshield during inclement weather, obstructing driver visibility. Also should note While driving, the vehicle becomes excessively loud and behaves as if it is stuck in the wrong gear, accompanied by a significant loss of engine power. An onboard diagnostic alert has indicated a malfunction in the electronic control of the engine throttle or automatic transmission. This 'limp mode' behavior creates a hazardous situation during highway driving or merging, as the vehicle cannot maintain speed or respond to throttle inputs, increasing the risk of a rear-end collision.
I own a 2017 Lexus IS 200t that is experiencing fuel pump failure. Although I checked my VIN and confirmed there are no open recalls listed, the symptoms match the known fuel pump issues affecting other Lexus vehicles from similar model years. The only reason my vehicle is not included is because my VIN falls outside of the specific batch covered by the recall, even though 2016 and 2017 models share the same problem. Because I am experiencing the identical safety concerns reported in the recall—such as potential engine stalling and loss of power—I believe my vehicle should be considered part of the affected group. It is not safe or fair that some 2017 models are excluded based solely on VIN range when the defect clearly exists in other units as well. My vehicle is showing the same failure and should be eligible for the same repair or recall coverage. If you’d like, I can also format this as an email, a letter to Lexus corporate, or a service request message.
I was driving my vehicle and then the entire car shut off going about 50 MPH causing the car to immediately stall. Nothing eventually worked making me have to push my car onto the side of the highway. Replaced the alternator and battery. Eventually got my car scanned and the issue I’m having is a fueling system problem. Did some research and my car 2017 IS350 f sport did eventually have that recall issue. The vehicle was not showing any problems before hand it just happened.
I have been having problems with hard starts, rough idle, engine dying. My vehicle is experiencing all the same reported issues as a recall issued for a fuel pump on my make/model. My VIN however, is not covered under the recall. I've contacted Lexus and they said that if enough people complained that they could make this fall under the recall. It only has problems at idle and upon acceleration. Once a decent speed is reached, I have no problems. This is intermittent. I've also taken it to a Toyota dealership where they kept it for 2-3 days and could not figure out what the problem was, although they witnessed all the issues. I'm marking September as the date of the incident, but this has been ongoing since last year and currently giving issues.
It was regular morning on memorial day and I had not used the car all weekend since I really dont drive unless it to and back from work. I started the engine like would any other day and the car began to shake out of nowhere. The check engine went off, the yield sign went off and the traction control went off. I thought maybe it was time to change my brakes because the dealership had recommended it. I changed my brakes and got new tires but the car still shook. I continued to drive like that to work because I had no choice it shaked mostly on idle and I drove like that for a few days on Friday as I was coming back from work on the freeway the car shook in the freeway as I exit out the freeway the car felt almost if I couldn't pick up an speed and I got extremely scared with the cars flying by. I decided not to drive and take it to a nearby mechanic I thought maybe the spark plugs or coils might be the issue but after 3 days in the shop and replacing spark plugs he confirmed it was the direct fuel pump and possibly the fuel injector....my car is only used to drive to and back from work and only has 58k miles. I believe this is a default manufacturer part and I need help recalling this particular part on my vehicle.
The contact owns a 2017 Lexus IS 200t. The contact stated that while the vehicle was parked in the rain, water leaked into the dashboard causing the headlights to fail. The contact took the vehicle to an independent mechanic, and it was determined to be a manufacturing defect. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000.
Odometer rolled back by Lexus of Orange in Jacksonville, FL. All parties involved have provided title paperwork, except Lexus of Orange in Jacksonville, FL.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
STRUCTURE:BODY
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
ELECTRICAL SYSTEM
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
STRUCTURE:BODY
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
| Year | Complaints | Recalls | Investigations | Issue Index |
|---|---|---|---|---|
| 2026 | 0 | 0 | 0 | — |
| 2025 | 1 | 0 | 0 | — |
| 2024 | 1 | 0 | 0 | — |
| 2023 | 4 | 0 | 0 | — |
| 2022 | 4 | 1 | 0 | — |
| 2021 | 2 | 0 | 0 | — |
| 2020 | 4 | 0 | 0 | — |
| 2019 | 2 | 0 | 0 | — |
| 2018 | 3 | 0 | 0 | — |
| 2017Viewing | 9 | 0 | 0 | — |
| 2016 | 2 | 0 | 0 | — |
| 2015 | 9 | 0 | 0 | — |
| 2014 | 12 | 0 | 0 | 49.1 |
| 2013 | 9 | 0 | 0 | — |
| 2012 | 18 | 0 | 0 | 52.5 |
| 2011 | 15 | 0 | 0 | 42.6 |
| 2010 | 39 | 1 | 0 | 59.6 |
| 2009 | 40 | 2 | 0 | 52.6 |
| 2008 | 102 | 3 | 0 | 45.8 |
| 2007 | 122 | 3 | 0 | 50.5 |
| 2006 | 143 | 7 | 0 | 53.9 |
| 2005 | 12 | 1 | 0 | 42.2 |
| 2004 | 10 | 1 | 0 | 42.8 |
| 2003 | 12 | 1 | 0 | 49.9 |
| 2002 | 12 | 1 | 0 | 37.7 |
| 2001 | 1 | 1 | 0 | — |
| 2000 | 0 | 1 | 0 | — |
| 1999 | 1 | 1 | 0 | — |
| 1998 | 0 | 1 | 0 | — |
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.