RoadVitals

2011 Lexus LS

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
9
Latest Oct 30, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 9 NHTSA owner-reported complaints for the 2011 Lexus LS, most frequently naming the brakes, driver assistance and electrical categories. 49 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes666.7%
  • Driver assistance111.1%
  • Electrical111.1%
  • Steering111.1%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

BrakesDriver assistance
Filed Oct 30, 2025

My dashboard is melting which creates a glare while driving! Unable to see threw front windshield do to the glare from the sun reflecting off the dash! All interior trim components starts melting inside the car when it's hot outside! Also my brake actuator and abs braking system went out!

NHTSA ID
11696519
Incident
Apr 5, 2024
Brakes
Filed Jul 14, 2024

ABS Modulator has failed on mine and thousands of owners across the US & the World. Toyota/Lexus knows about this and has issued TSIB's for several models including the LS460 from 2007-2017 up to a certain mileage. My vehicle has too many miles to be included in this, but the safety of my vehicle is in serious risk due to a problem that they have known about for many years, but have failed to do a recall on all of these vehicles. The repair costs on average $2,000 to $4,000.00.

NHTSA ID
11602022
Incident
Jul 14, 2024
Steering
Filed Jun 27, 2023

Steering system makes noise when the steering wheel is turned. The steering has a "sticking" characteristic on the highway, making it unsafe to drive due to minor adjustments over center causing the steering rack to temporarily "lock up", then dart left or right when more force is applied. Owner contacted Lexus Corporate about this issue, but they were uncooperative.

NHTSA ID
11529172
Incident
May 13, 2023
Brakes
Filed Dec 5, 2022

Abs trac all dash lights on lost all pressure to the brakes and a loud bell keeps ringing

NHTSA ID
11496019
Incident
Aug 10, 2022
Brakes
Filed Dec 1, 2022

Brakes completely lost all pressure and a loud bell keep ringing

NHTSA ID
11495580
Incident
Aug 7, 2022
Brakes
Filed Sep 26, 2022

The Brake Actuator is malfunctioning. I had it inspected at Lexus and they stop the warranty at 150,000 miles which needs to be researched as the issue is arriving beyond 150,000 miles

NHTSA ID
11486409
Incident
Sep 23, 2022
Brakes
Filed Sep 14, 2022
Crash reported

ABS Brake Actuator Brake Booster Pump & Bracket Is the component that is malfunctioning and it is under inspection now. Car not stopping correctly that’s is actually dangerous for everyone if driven not safe to drive by the way. Yes this problem was discovered at the lexus service center where these accusations where obtained. I was told there is a beeping noise and the brakes are hard to press down and triangular lights is on abs light is on from what I remember.

NHTSA ID
11484362
Incident
Sep 13, 2022
Filed Sep 17, 2019

THE VEHICLE WAS IN MOTION ON A HOT SUNNY DAY. OUT OF NO WHERE THERE THE SUNROOF EXPLODED. I WAS TRAVELING AT SPEEDS UP TO 75 MPH ON A HIGHWAY. I HEARD THE LOUD POP LIKE A GUNSHOT, AND THE GLASS SHATTERING. THE VISOR TO THE SUNROOF WAS CLOSED, AND WHEN I OPENED IT TO SEE WHAT HAPPENED IT SEEMED, AND IF THE GLASS WAS ABOUT FALL ON ME WHILE DRIVING, I IMMEDIATELY CLOSED THE VISOR FOR PROTECTION, THEN I HEARD THE GLASS FLYING OFF IN TO THE TRAFFIC BEHIND ME

NHTSA ID
11256235
Incident
Aug 23, 2019
Mileage
135,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

L-SB-0030-24 Rev2

STRUCTURE:BODY

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0017-19 Rev1

STRUCTURE:BODY

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0030-24 Rev1

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0030-24

STRUCTURE:BODY

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Lexus LS by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025120
2024020
2023120
2022000
2021510
2020010
2019110
2018142050.4
2016500
2015200
2014300
2013500
2012500
2011Viewing900
2010800
2009130035.9
2008431041.8
2007451046.2
2006171048.6
2005520
2004820
2003110
2002720
2001320
2000120
1999310
1998210
1997100
1996100
1995200
1994400

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.