RoadVitals

1997 Plymouth Voyager Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
65
Latest Jun 4, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
19%
of 346 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
6
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
8

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 65 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

The 25 most recent of 65, in the owner's own words

Airbags
Filed Jun 4, 2009

RECALL NOTICE FOR CLOCKSPRING ON A 1997 PLYMOUTH VOYAGER. *NJ THE CONSUMER HAD THE RECALL WORK DONE PRIOR TO RECEIVING THE NOTICE. RECALL 02V293000

NHTSA ID
10273369
Incident
Nov 28, 2006
Airbags
Filed Jan 16, 2006
2 injuries reported

MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE. *NM

NHTSA ID
10147872
Incident
Jan 14, 2006
Mileage
178,000 mi
Airbags
Filed Jun 4, 2004

WHILE DRIVING THE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. WHEN THE CONSUMER PRESSED THE BORN BUTTON IT WOULD NOT WORK. THE CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. THE MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK *NM

NHTSA ID
10071500
Incident
Apr 23, 2004
AirbagsElectricalVisibility
Filed May 24, 2004

CONSUMER STATED THAT AIR BAGS AND HORN DID NOT WORK. SHE TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS. BUT, CONSUMER DID NOT RECEIVE A RECALL NOTICE. ALSO, REAR VIEW MIRROR DID NOT WORK PROPERLY. *AK

NHTSA ID
10074165
Incident
May 24, 2004
AirbagsSeat belts
Filed May 21, 2004

DEALERSHIP CONTACTED THE CONSUMER TO INFORM HIM THAT THE SEAT BELT RECALL 02V076000 AND AIR BAG CLOCK SPRING RECALL 02V293000 REPAIRS WERE ALREADY PERFORMED. THEN, CONSUMER NEVER TOOK VEHICLE TO DEALER HAVE THE RECALL REPAIRS PERFORMED. MANUFACTURER WILL BE CONTACTED. *AK

NHTSA ID
10074028
Mileage
10,000 mi
Airbags
Filed Apr 20, 2004

CONSUMER EXPERIENCED SYMPTOMS OF THE CLOCKSPRING RECALL. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE COCKSPRING WAS NOT THE CAUSE OF THE PROBLEM. THE DEALER INDICATED THAT IN ORDER TO DIGNOSE THE PROBLE THE CONSUMER WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE PROBLEM AS A FAULTY CLOCKSPRING AND REPL;ACED IT. THE CONSUMER REQUEST RIMBURSEMENT FOR THE EXPENSES PAID TO REPAIR THE VEHICLE. *NM

NHTSA ID
10071525
Mileage
85,721 mi
AirbagsElectrical
Filed Mar 14, 2004

I PURCHASED A VEHICLE IN 1997 FROM A FRIEND. ALL OF A SUDDEN MY HORN STOPPED WORKING. I HAVE REPLAED THE FUSES. I HAVE CHECKED ALL THE WIRES. I HAVE REPLACED THE HORN. THEIR IS NOTHING WRONG. I THINK THE PROBLEM IS WHERE THE AIRBAG IS BEHIND THE STEERING WHEEL. WHAT DO I DO. I DONT THINK THAT IS MY RESPONSIBILITY IF THEIR IS A PROBLEM WITH THE AIR BAG IS IT?*AK

NHTSA ID
10062141
Incident
Mar 14, 2004
Airbags
Filed Jan 28, 2004
Crash reported

WHILE TRAVELING 25-30 VEHICLE RAN OFF ROAD AND HIT A PIPE WITH LEFT FRONT WHEEL. AIR BAGS DID NOT DEPLOY. *AK

NHTSA ID
10055995
AirbagsBody & structurePowertrain (other)
Filed Jan 15, 2004

1. THE REAR HATCH LEAKED UPON DELIVERY. THREE ATTEMPTS WERE MADE TO PUT SOME KING OF SEALANT ON THE EXTERIOR TO PREVENT LEAKAGE. SOME WATER DAMAGE TO INTERIOR WAS NEVER FIXED. 2. AIR BAG LIGHT ON DUE TO CLOCK SPRING FAILURE. WAITED FOR ALMOST TWO YEARS FOR CHRYSLER TO ISSUE RECALL WHILE PROBLEM WAS BEING INVESTIGATED BY NHTSA. 3. TRANSMISSION FAILURE AT 115,800KM. ESTIMATED $1,800 TO REPAIR AT TRANSMISSION SHOP.

NHTSA ID
10071389
Incident
Dec 15, 2002
Mileage
95,000 mi
Airbags
Filed Oct 6, 2003

WHILE DRIVING DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT IMPACT. *AK

NHTSA ID
10042370
Incident
Jun 12, 2003
AirbagsTransmission
Filed Jul 18, 2003

TRANSMISSION FAILED TO SHIFT INTO HIGHER GEARS. *AK THE FIRST TIME THE DEALER REPLACED SOME PARTS IN THE TRANSMISSION, THE SECOND TIME THE DEALER STATED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. TS AND THE CLOCK SPRING NEEDED TO BE REPLACED.*JB

NHTSA ID
10022880
Incident
Sep 1, 2001
Mileage
97,000 mi
Airbags
Filed Jul 9, 2003
Crash reported

WHILE DRIVING AT 30/35 MPH VEHICLE WAS IN A FRONTAL COLLISION, BUT NONE OF THE AIR BAGS DEPLOYED UPON IMPACT.*AK

NHTSA ID
10026827
Incident
Jun 9, 2003
Airbags
Filed Mar 31, 2003

AFTER THE DEALERSHIP PERFORMED THE RECALL REGARDING THE AIR BAG CLOCK SPRING RECALL 02 V 293 000, THE STEERING WHEEL STARTED TO SHIMMY AND LOCKED UP. *JB

NHTSA ID
10014730
Airbags
Filed Mar 27, 2003

THE VEHICLES CLOCK SPRING FAILED AND CAUSED THE HORN AND CRUISE CONTROL TO BE INOPERATIVE. THE CONSUMER REQUEST REIMBURSEMENT FOR THIS REPAIR. PH *NLM

NHTSA ID
10011489
Incident
Nov 2, 2001
AirbagsElectricalVisibility
Filed Mar 26, 2003

PRIOR TO RECALL NOTIFICATION, THE HORN WAS INOPERATIVE, AND THE AIR BAG LIGHT ILLUMINATED, THE DEALER STATED A NEW CLOCK SPRING WAS NEEDED, HOWEVER CONSUMER DECLINED REPAIRS. THE BRAKE LIGHTS AND BACK UP LIGHTS WERE INOPERATIVE, AND THE BLOWER AND CONTROL MODULE WERE REPLACED. *AK *JB

NHTSA ID
10011432
Airbags
Filed Mar 6, 2003

CONSUMER REQUESTED REIMBURSEMENT FOR REPAIRS THAT WERE MADE ON THE MINIVAN'S CLOCK SPRING. *DT *JB

NHTSA ID
10008858
Incident
Jul 18, 2002
Airbags
Filed Jan 30, 2003

THE CLOCKSPRING WAS REPLACED.*JB

NHTSA ID
10004235
Airbags
Filed Jan 15, 2003

CONSUMER RECEIVED A RECALL NOTICE #02V-293-000 REFERENCING THE AIR BAG CLOCKSPRING. THE CONSUMER CALLED THE MANUFACTURER WHO TOLD THE CONSUMER THAT THE VEHICLE WAS GOING TO BE REPLACED WITH THE SAME PART THE VEHICLE ALREADY HAD. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM

NHTSA ID
10003975
Incident
Jan 15, 2003
Airbags
Filed Jan 7, 2003

CLOCKSPRING ASSEMBLY REPLACED. THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE CLOCK SPRING AND IF THE VEHICLE HAD LESS THAN 70,000 MILES IT WOULD BE REPLACED EVEN IF IT APPEARED TO BE FUNCTIONING PROPERLY. AT THE COMPLETION OF THE WORK, THE MECHANIC SAID IT WAS OK AND THEY DID NOT REPLACE IT. THE CONSUMER CONTACTED THE ASSISTANCE CENTER AND THEY TOLD THE CONSUMER THE CLOCK SPRING SHOULD HAVE BEEN REPLACED NO MATTER WHAT, BUT CARLSON STILL REFUSED TO REPLACE IT. *JB NAR 01/07/2003

NHTSA ID
10004729
Incident
Jan 1, 2003
Airbags
Filed Dec 2, 2002

CONSUMER CALLED COMPLAINING ABOUT HAVING TROUBLE WITH INTERMITTENLY AIR BAG LIGHT, HORN AND CRUISE CONTROL ARE INOPERABLE. CONSUMER STATES A RECALL HAS BEEN ISSUED ON SIMILAR MAKES AND MODELS. PLEASE PROVIDE FURTHER INFORMATION THANKS. TS

NHTSA ID
8023554
Incident
Dec 2, 2002
Airbags
Filed Nov 14, 2002

THE AIRBAG LIGHT WAS ON, AND THE CAUSE WAS UNKNOWN. CONSUMER STATED DEALER WAS AWARE OF THE PROBLEM. MR ALL THE ITEMS USING THE RING SWITCH DID NOT WORK. THE DEALER STATED THEY WOULD GO OUT FREQUENTLY AND CAUSE THE DRIVER AIR BAG, CRUISE CONTROL, AND HORN NOT TO WORK. *JG *JB

NHTSA ID
8022779
Incident
Nov 1, 2002
Mileage
75,000 mi
Airbags
Filed Oct 25, 2002

CONSUMER STATES THAT CLOCKSPRING HAS FAILED. CONSUMER HAS NO HORN, NO CRUISE CONTROL AND AIRBAG MAY OR MAY NOT DEPLOY. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA ID
8021640
Incident
Mar 3, 2002
Airbags
Filed Oct 21, 2002

CONSUMER STATES OF HAVING PROBLEMS WITH THE AIR BAG AND THE HORN. DEALER WAS NOTIFIED. TS

NHTSA ID
8021294
Airbags
Filed Oct 15, 2002

CONSUMER STATES THAT THE CLOCK SPRING ON THE VEHICLE IS DEFECTIVE WHICH IS RESULTING IN THE AIR BAG LIGHT BEING ON AND ALSO THE CRUSIE CONTROL IS NOT WORKING AND ALSO THE HORN. CONTACTED DEALER. MR

NHTSA ID
8020778
Incident
Aug 2, 2002
AirbagsSteering
Filed Sep 25, 2002

THE AIR BAG WARNING LIGHT COMES ON INTERMITTENTLY. ACCORDING TO THE INFORMATION GIVEN TO ME BY A LOCAL CHYRSLER DEALER, THIS PROBLEM IS TYPICALLY CAUSED BY A FAULTY CLOCK SPRING, AND THE DRIVER'S SIDE AIR BAG WILL NOT DEPLOY WHEN THE WARNING LIGHT IS ON. THE CLOCK SPRING WAS REPLACED ONCE UNDER WARRANTY ON JUNE 6, 1997, AT 7922 MILES. MY COMPLAINT AT THAT TIME WAS A CRUNCHING SOUND THAT CAME FROM THE AREA OF THE STEERING COLUMN, WHEN THE STEERING WHEEL WAS TURNED IN EITHER DIRECTION.

NHTSA ID
767724
Incident
Sep 21, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .