RoadVitals

1997 Plymouth Voyager Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
346
Latest Oct 1, 2015
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
17
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
30

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 1997 Plymouth Voyager, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

65
reports

From owner reports, verbatim

RECALL NOTICE FOR CLOCKSPRING ON A 1997 PLYMOUTH VOYAGER. *NJ THE CONSUMER HAD THE RECALL WORK DONE PRIOR TO RECEIVING THE NOTICE. RECALL 02V293000

NHTSA ID 10273369 · filed Jun 4, 2009

MY WIFE WAS DRIVING OUR 1997 VOYAGER UP A GRAVEL DRIVEWAY ABOUT 5-10 MPH. BOTH THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THERE WAS NO COLLISION OF ANY KIND. MY WIFE AND DAUGHTER BOTH SUFFERED BRUISING AND FACIAL ABRASIONS FROM THE AIR BAGS. IT IS NOT COVERED BY INSURANCE STATING IT IS A MECHANICAL FAILURE. I FEEL THIS IS VERY DANGEROUS AND SHOULD COVERED BY CHRYSLER FOR ALL PARTS AND SERVICE. *NM

NHTSA ID 10147872 · filed Jan 16, 2006
All 65 reports naming airbags

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

58
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

NHTSA ID 10779101 · filed Oct 1, 2015

TL* THE CONTACT OWNS A 1997 PYLMOUTH VOYAGER. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 138,000 AND THE CURRENT MILEAGE WAS 141,321. UPDATED 10/02/14*LJ THE CONSUMER STATED THE FUEL FILTER LEAKED AND RUBBER O-RING COULD CAUSE A FIRE. THE MANUFACTURER DID NOT OFFER ANY ASSISTANCE. UPDATED 3/9/15 *JS

NHTSA ID 10610743 · filed Jul 15, 2014
All 58 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

47
reports

From owner reports, verbatim

1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB

NHTSA ID 10228434 · filed May 16, 2008

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.

NHTSA ID 10159611 · filed Jun 12, 2006
All 47 reports naming transmission

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

42
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE WAS NOT RUNNING. THE VEHICLE WOULD NOT CHANGE GEARS AND WAS COASTED TO THE SIDE OF THE ROAD. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES WITH A WATER HOSE FROM A RESIDENTIAL HOME. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING FOR A RESPONSE TO DETERMINE HOW THE FAILURE OCCURRED AND IF THE VEHICLE COULD BE REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 98V185000 (CHILD SEAT), 02V076000 (SEAT BELTS), AND 02V293000 (AIR BAGS), BUT THE CONTACT NOT RECEIVE NOTIFICATION OF THE RECALLS TO RECEIVE THE REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 300,000.

NHTSA ID 10779101 · filed Oct 1, 2015

TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING WOULD NOT ILLUMINATE AND THE GAUGES FAILED TO OPERATE. THE FAILURE RECURRED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE PF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR

NHTSA ID 10535377 · filed Aug 14, 2013
All 42 reports naming electrical

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

37
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 1997 PLYMOUTH VOYAGER. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE FUEL TANK DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO SAFELY STOP THE VEHICLE AND UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT ONE OF THE FUEL TANK STRAPS HAD FRACTURED DUE TO CORROSION. THE CONTACT APPLIED A TEMPORARY STRAP AS A REMEDY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 175,000.

NHTSA ID 10452772 · filed Mar 23, 2012

DT*: THE CONTACT STATED WHILE DRIVING 15 MPH THERE WAS A SMELL OF FUEL AND SMOKE WAS COMING FROM THE AIR VENTS. SOMEONE BEHIND THE VEHICLE ALERTED THE DRIVER THAT THE VEHICLE WAS ON FIRE. THE DRIVER PULLED OFF OF THE ROAD AND EXITED THE VEHICLE. THE VEHICLE WAS ENGULFED IN FLAMES AND WAS TOTALED. THE FIRE DEPARTMENT AND THE POLICE DEPARTMENT WERE NOTIFIED. THE FIRE DEPARTMENT DETERMINED THE FIRE ORIGINATED FROM THE HOOD AND SPREAD THROUGHOUT THE VEHICLE. UPDATED 07/03/06. *JB

NHTSA ID 10159414 · filed Jun 9, 2006
All 37 reports naming fuel system

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

33
reports

From owner reports, verbatim

AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF REAR STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. THIS WAS SECOND OCCURRENCE OF CORRODED STEEL BRAKE LINE. FIRST OCCURRENCE WAS 1 YEAR AGO. BOTH FAILURES OCCURRED WHILE IN DRIVEWAY BEFORE SHIFTING INTO GEAR. PRETTY LUCKY! *TR

NHTSA ID 10435209 · filed Nov 10, 2011

AFTER STARTING VEHICLE, STEPPED ON BRAKE PEDAL, PEDAL WENT TO FLOOR. LEAK WAS AT CORRODED PORTION OF FRONT STEEL BRAKE LINE. FORTUNATELY, FAILURE OCCURRED BEFORE SHIFTING INTO GEAR. *TR

NHTSA ID 10435206 · filed Nov 10, 2011
All 33 reports naming brakes

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

31
reports

From owner reports, verbatim

DT: THE CONTACT STATED VEHICLE STALLS WHEN IDLING FOLLOWED BY THE ENGINE DYING. THE VEHICLE RESTARTS AFTER SEVERAL ATTEMPTS. HE TOOK THE VEHICLE TO AN INDEPENDENT REPAIR SHOP. THE REPAIR SHOP CLEANED THE THROTTLE BODY AND THE FUEL INJECTION SYSTEM. THIS DID NOT CORRECT THE PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE AT THIS TIME. *AK

NHTSA ID 10143329 · filed Nov 21, 2005

CONSUMER STATES: WAS DRIVING AND CRUISE CONTRAL ACCELERATED ON ITS ON EVEN THOUGH IT WAS TURNED OFF. KEPT PUSHING BRAKES WHILE GOING UP A HILL, GOT IT DOWN TO 30MPH AND KEPT SHIFTING DOWN TO 3RD GEAR. THIS WAS GOING UPHILL IN 1ST GEAR AND JAMMED INTO PARK RIGHT BEFORE THE STOP.*AK

NHTSA ID 10120289 · filed May 9, 2005
All 31 reports naming driver assistance

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

20
reports

From owner reports, verbatim

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THE WINDSHIELD WIPERS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE BCM CONTROL NEEDED TO BE REPLACED.

NHTSA ID 10173864 · filed Nov 20, 2006

CONSUMER STATED THAT AIR BAGS AND HORN DID NOT WORK. SHE TOOK VEHICLE TO THE MECHANIC, AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS. BUT, CONSUMER DID NOT RECEIVE A RECALL NOTICE. ALSO, REAR VIEW MIRROR DID NOT WORK PROPERLY. *AK

NHTSA ID 10074165 · filed May 24, 2004
All 20 reports naming visibility

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

18
reports

From owner reports, verbatim

TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME. *TR

NHTSA ID 10266267 · filed Apr 21, 2009

DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.

NHTSA ID 10167650 · filed Sep 8, 2006
All 18 reports naming seat belts

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

17
reports

From owner reports, verbatim

HEADLIGHTS ARE SO FROSTED/YELLOWED YOU CAN.T SEE AT NIGHT.THE LIGHTS ON THIS VEHICLE WERE NOT THAT GOOD WHEN THEY WERE NEW. BUT NOW THAT THE PLASTIC HAS BROKEN DOWN FROM EXPOSURE TO THE ENVIRONMENT, THE LIGHTS ARE USELESS. MY OLDER CARS HAD HEADLIGHTS MADE OF GLASS AND DID NOT SEEM TO HAVE THIS PROBLEM.

NHTSA ID 10177292 · filed Dec 29, 2006

DT*: THE CONTACT STATED THAT BOTH FRONT HEADLIGHT COVERS ARE CLOUDY AND DISCOLORED, WHICH MAKES IT DIFFICULT TO SEE THE ROAD AHEAD. THE MANUFACTURER WAS CONTACTED ON 07/24/06 WHO DETERMINED THAT THE WHOLE HEADLIGHT ASSEMBLY NEEDED TO BE REPLACED AT COST.

NHTSA ID 10163329 · filed Jul 24, 2006
All 17 reports naming exterior lighting

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

17
reports

From owner reports, verbatim

1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB

NHTSA ID 10228434 · filed May 16, 2008

DRIVER SIDE VISOR RETAINING CLIP BROKE(TWICE). UNTIL REPAIRED, THE BROKEN CLIP ALLOWED VISOR TO DROP INTO STEERING WHEEL WHILE DRIVING. THIS IMPEDED TURNING THE STEERING WHEEL WHILE VEHICLE IN MOTION. *NM

NHTSA ID 10138610 · filed Oct 5, 2005
All 17 reports naming steering

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

13
reports

From owner reports, verbatim

CONSUMER STATES WHILE DRIVING THE VEHICLE CONSUMER HAD A ACCIDENT CAUSING THE BABY CAR SEAT. TO COME LOOSE DO TO THE LAP SEAT BELT. CONSUMER STATES THE BABY FELL TO THE FLOOR. CONSUMER THREW AWAY CAR SEAT. CONSUMER SAYS THE BABY WAS SITTING IN THE MIDDLE ROW. TS

NHTSA ID 10001756 · filed Dec 31, 2002

PASSENGER'S SEATBACK LATCH FAILED NOT BEING ABLE TO ADJUST SEAT BACK. LATCH WHEN MOVED CAUSED BACK TO DROP ABRUPTLY WITH NO WARNING. THERE IS NO WAY TO ADJUST SEATBACK AT DIFFERENT TILTS. PLEASE DESCRIBE DETAILS. *AK

NHTSA ID 8016594 · filed Aug 19, 2002
All 13 reports naming interior & seats

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

13
reports

From owner reports, verbatim

STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR

NHTSA ID 10352610 · filed Aug 29, 2010

DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.

NHTSA ID 10159611 · filed Jun 12, 2006
All 13 reports naming suspension

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

10
reports

From owner reports, verbatim

I WAS HEADING NORTH ON SCENIC HIGHWAY, NORTH OF CREIGHTON IN PENSACOLA FL DOING 50 IN A 45 MPH ZONE. SUDDENLY I HEARD A VERY LOUD BANG AND THE RIGHT FRONT TIRE HAD A BLOWOUT. I MANAGED TO STOP, CHANGE THE TIRE AND RETURN IT TO SEARS. THE WRITEUP MAN SAID THE RIGHT SIDE OF THE GOODYEAR WEATHERHANDLER LS TIRE PROBABLY GOT AN AIR BUBBLE BETWEEN THE INSIDE AND OUTSIDE OF THE SIDEWALL AND THAT CAUSED THE TIRE TO BLOW OUTWARD, FROM ITS SIDEWALL. I GOT CREDIT FOR THE 3 REMAINING TIRES AND BOUGHT 4 MICHELINS. *TR

NHTSA ID 10347070 · filed Aug 3, 2010

WHILE VEHICLE WAS PARKED CONSUMER NOTICED BUBBLES ON THE FRONT DRIVER'S SIDE TIRE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. BRIDGESTONE, WEATHERFORCE, P215/65R15. *AK

NHTSA ID 10115638 · filed Mar 23, 2005
All 10 reports naming tires & wheels

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

9
reports

From owner reports, verbatim

STRUT TOWERS ARE CORRODED TO THE POINT YOU CAN SEE THROUGH THE TOP OFF THE STRUT TOWER HALFWAY AROUND THE TOP. THERE IS NUMEROUS COMPLAINTS OF THIS AND IF I HAD NOT BEEN INFORMED OF THIS IT WOULD HAVE LEAD TO A FAILURE OF THE STRUT SUPPORT. I AM CONCERNED THAT THIS HAS NOT BEEN ADDRESSED PREVIOUSLY. I CALLED THE MANUFACTURE AND THEY ARE AWARE OF THE PROBLEM ALTHOUGH THEY ARE NOT WILLING TO REPAIR IT AT THEIR COSTS. PLEASE JUST DO A SEARCH OF THE INTERNET. YOU WILL FIND THIS IS A ISSUE THAT REQUIRES IMMEDIATE ATTENTION IN ORDER TO SAVE LIVES OR INJURIES. *TR

NHTSA ID 10352610 · filed Aug 29, 2010

CORROSION AND FAILURE OF STRUT TOWERS. THIS IS A COMMON PROBLEM ADDRESSED BY CHRYSLER TSB#23-044-02 STATING IT IS "COSMETIC". PLEASE VISIT THE ALLPAR FORUMS (HTTP://ALLPAR.COM/FORUMS/)ON MINIVANS AND YOU WILL SEE THE DISCUSSION. TOWER FAILED AND ALLOWED PARTIAL SUSPENSION COLLAPSE. *JB

NHTSA ID 10136384 · filed Sep 13, 2005
All 9 reports naming body & structure

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

9
reports

From owner reports, verbatim

THE AIR CONDITIONER DID NOT WORK. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE AIR CONDITIONER EVAPORATOR WAS DEFECTIVE. AT 44000 MILES ANOTHER EVAPORATOR WAS REPLACED. CURRENTLY, ANOTHER EVAPORATOR WAS NEEDED FOR THIS SAME VEHICLE. *AK CHRYSLER PLYMOUTH FORD REPLACED THE A/C AT 22K MILES, AUTOWAY DODGE REPLACED THE A/C AT 48K MILES, AND AGAIN AT 75K MILES. *SC *JB

NHTSA ID 10073551 · filed Jun 14, 2004

IBOUGHT THE CAR IN FEBURAURY. I BROUGHT IT BACK IN 3 DAYS WITH THE THE VAN MAKING A NOISE IN IT THEY REPLACED THE SERPENTENE BELT. I NO LONGE HERD THE NOISE FOR A LITTLE WHILE. WHEN I BOUGHT IT I WAS TOLD THEY WOULD FIX THE A/C I WOULD HAVE TO BRING IT BACK IN TO FIX IT. I BROUGHT IT BACK AND THEY SAID IT WAS FIXED ND IT ONLY WORKED FOR THE DRIVE HALF WAY HOME. I THEN BROUGHT IT BACK FOR FOUR DAYS WHILE THEYTOOK APARRT THE DASH BOARD AND REPLACED THE EVAPORATOR. I CHECKED TO SEE IF THE A/C WORKED AND IT DID BUT I TURNED OFF DUE TO LITTLE GAS IN THE TANK. THE NEXT TIME I USED IT WAS IN APRIL TO GO TO THE BEACH WTH FRIENDS. IT WORKED GOING UP THERE AND THEN ON THE WAY BACK IT WAS NOT WORKING AND MY VAN OVER HEATED. I THEN BROUGHT IT TO THEM AND ASKED THEM TO LOOK AT IT. THEY THEN RIGGED A FUSE TO THE CLUTCH TO KEEP THE FAN ON AT ALL TIMES SO IT WOULD NOT OVER HEAT. I FELT THAT THEY WERE GOING TO CHARGE ME FR IT TO BE REPAIRED FOR THIS TIME IT WAS AFTER THE 30 DAY WARRANTY SO THERE FOR I WAS WAITING TO SEE IF I COULD GET MONEY TOGETHER TO FIX IT. I THEN STATED HAVING PROBLEMS WITH IT OVER HEATING SO I CALLED THEM AFTE ANOTHER MECHANICLOOKED AT IT AND SAID IT WAS A FIRE WAITING TOHAPPEN AND THINGS WERE NOT PUT IN CORRECTLY, HE EVEN TOLD THEM AND THY TOLD HIM TO TELL ME TO MAKE AN APPT. SO I CALLED AND THEY TOLD ME THEY COULD NOT GET IT UNTIL WED. I EXPLAINED I HAD TO GO OUT OF TOWN AND THAT IT WAS A FIRE HAZARD. I THEN ASKED IF I COULD BRING IT IN TO HAVE HIM LOOK ATT IT AN HE SAID NO IT WOULD BE WED. I TRIED TO HAVE THEM LOK AND SEE IF THEY COULD COME UP WITH A GAME PLAN. I THEN CALLED THEM YESTEDAY AND HE SAID I REFUSEDTO BRING IT INAND THAT IS NOT TE CASE. I TOLD HIM I WAS GOING TO BRING IT TO YOU AND E SAID GO A HEAD AND THEN HUNG UP ON ME.I THEN CALLED BACK TALKED TO THE OWNER AND HE LISTENED TEMPORARLY UNTIL I TOLD HIM I USED THE A/C ONCE HE THEN SAID I WAS BEING DISHONEST AND THEN AT THAT POINT I TOLD HIM HE HAS NO RIGHT CALLING ME A LIER .*AK

NHTSA ID 747080 · filed Jun 19, 2001
All 9 reports naming heating & air conditioning

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

9
reports

From owner reports, verbatim

1. THE REAR HATCH LEAKED UPON DELIVERY. THREE ATTEMPTS WERE MADE TO PUT SOME KING OF SEALANT ON THE EXTERIOR TO PREVENT LEAKAGE. SOME WATER DAMAGE TO INTERIOR WAS NEVER FIXED. 2. AIR BAG LIGHT ON DUE TO CLOCK SPRING FAILURE. WAITED FOR ALMOST TWO YEARS FOR CHRYSLER TO ISSUE RECALL WHILE PROBLEM WAS BEING INVESTIGATED BY NHTSA. 3. TRANSMISSION FAILURE AT 115,800KM. ESTIMATED $1,800 TO REPAIR AT TRANSMISSION SHOP.

NHTSA ID 10071389 · filed Jan 15, 2004

WE JUST HAD OUR VAN INTO THE DEALER SHIP LAST WEEK IT WAS SURGING WHILE I WAS DRIVING IT. THE DEALER SAID IT WAS THE TRANSMISSION AND FIXED THE PROBLEM. THREE DAYS LATER IT WAS DOING THE SAME THING AND ALSO SHIFTED INTO NEUTRAL WHILE I WAS DRIVING ON THE FREEWAY AT 65 MPH. I HAD MY ONE YEAR OLD WITH ME AT THE TIME. IT WAS A VERY SCARY EXPERIENCE. HAD WE KNOWN THAT CHRYSLER HAD AND STILL HAS DEFECTIVE TRANSMISSIONS WE NEVER WOULD HAVE PURCHASED THIS VEHICLE. IN LOOKING ON THE INTERNET I HAVE SEEN MANY COMPLAINTS ABOUT CHRYSLER'S TRANSMISSION AS FAR BACK AS THE 1989 MODEL. HOW CAN THEY GET AWAY WITH THIS FOR SO LONG? I CONSIDER THIS VAN TO BE A LEMON. UNFORTUNATLY THE LEMON LAW STATES THAT THE PROBLEM HAS TO HAVE HAPPENED WITHIN THE FIRST 18,000 MILES. WHAT RECOURSE DO I HAVE IN RETURNING THIS OBVIOUS LEMON?

NHTSA ID 10070808 · filed Jan 15, 2004
All 9 reports naming powertrain (other)

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .