Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA
Data refreshed
Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 1997 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE AIR CONDITIONER DID NOT WORK. THE DEALER EXAMINED THE VEHICLE AND FOUND THAT THE AIR CONDITIONER EVAPORATOR WAS DEFECTIVE. AT 44000 MILES ANOTHER EVAPORATOR WAS REPLACED. CURRENTLY, ANOTHER EVAPORATOR WAS NEEDED FOR THIS SAME VEHICLE. *AK CHRYSLER PLYMOUTH FORD REPLACED THE A/C AT 22K MILES, AUTOWAY DODGE REPLACED THE A/C AT 48K MILES, AND AGAIN AT 75K MILES. *SC *JB
IBOUGHT THE CAR IN FEBURAURY. I BROUGHT IT BACK IN 3 DAYS WITH THE THE VAN MAKING A NOISE IN IT THEY REPLACED THE SERPENTENE BELT. I NO LONGE HERD THE NOISE FOR A LITTLE WHILE. WHEN I BOUGHT IT I WAS TOLD THEY WOULD FIX THE A/C I WOULD HAVE TO BRING IT BACK IN TO FIX IT. I BROUGHT IT BACK AND THEY SAID IT WAS FIXED ND IT ONLY WORKED FOR THE DRIVE HALF WAY HOME. I THEN BROUGHT IT BACK FOR FOUR DAYS WHILE THEYTOOK APARRT THE DASH BOARD AND REPLACED THE EVAPORATOR. I CHECKED TO SEE IF THE A/C WORKED AND IT DID BUT I TURNED OFF DUE TO LITTLE GAS IN THE TANK. THE NEXT TIME I USED IT WAS IN APRIL TO GO TO THE BEACH WTH FRIENDS. IT WORKED GOING UP THERE AND THEN ON THE WAY BACK IT WAS NOT WORKING AND MY VAN OVER HEATED. I THEN BROUGHT IT TO THEM AND ASKED THEM TO LOOK AT IT. THEY THEN RIGGED A FUSE TO THE CLUTCH TO KEEP THE FAN ON AT ALL TIMES SO IT WOULD NOT OVER HEAT. I FELT THAT THEY WERE GOING TO CHARGE ME FR IT TO BE REPAIRED FOR THIS TIME IT WAS AFTER THE 30 DAY WARRANTY SO THERE FOR I WAS WAITING TO SEE IF I COULD GET MONEY TOGETHER TO FIX IT. I THEN STATED HAVING PROBLEMS WITH IT OVER HEATING SO I CALLED THEM AFTE ANOTHER MECHANICLOOKED AT IT AND SAID IT WAS A FIRE WAITING TOHAPPEN AND THINGS WERE NOT PUT IN CORRECTLY, HE EVEN TOLD THEM AND THY TOLD HIM TO TELL ME TO MAKE AN APPT. SO I CALLED AND THEY TOLD ME THEY COULD NOT GET IT UNTIL WED. I EXPLAINED I HAD TO GO OUT OF TOWN AND THAT IT WAS A FIRE HAZARD. I THEN ASKED IF I COULD BRING IT IN TO HAVE HIM LOOK ATT IT AN HE SAID NO IT WOULD BE WED. I TRIED TO HAVE THEM LOK AND SEE IF THEY COULD COME UP WITH A GAME PLAN. I THEN CALLED THEM YESTEDAY AND HE SAID I REFUSEDTO BRING IT INAND THAT IS NOT TE CASE. I TOLD HIM I WAS GOING TO BRING IT TO YOU AND E SAID GO A HEAD AND THEN HUNG UP ON ME.I THEN CALLED BACK TALKED TO THE OWNER AND HE LISTENED TEMPORARLY UNTIL I TOLD HIM I USED THE A/C ONCE HE THEN SAID I WAS BEING DISHONEST AND THEN AT THAT POINT I TOLD HIM HE HAS NO RIGHT CALLING ME A LIER .*AK
AIR CONDITIONER GIVES OFF AN UNPLEASANT ODOR; WHICH, CAUSES DIFFICULTY BREATHING, NAUSEA HEADACHE, AND VOMITING.*AK
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
AIR CONDITIONER WOULD OVERHEAT DUE TO FAN GOING/BLOWING BACKWARDS. THE ENGINE HAD BLOWN THE HEAD GASKETS AT 16,000 MILES. THE TRANSMISSION WENT OUT. THE VEHICLE HAD MADE POPPING SOUNDS & THEN BROKE DOWN. *AK
THIS HAS BEEN A REPEATED PROBLEM THAT THE DEALER CANNOT DUPLICATE. THE PROBLEM IS THAT THE AIR CONDITIONER FAILS DURING A LONG DURATION SUSTAINED HIGH SPEED (HIGHWAY DRIVING) TRIP THAT THEY OBVIOUSLY CANNOT DUPLICATE. THE PROBLEM EXISTS AND OCURRS EVERY TIME IN THE DESCRIBED SENARIO. HOWEVER, SINCE THEY CANNOT DUPLICATE, THEY WILL NOT REPLACE THE AIR CONDITIONER AS I REQUESTED IN THIS LAST VISIT (07/30/1999). THIS PROBLEM HAS SPANNED THREE SUMMERS, EVER SINCE OWNING THE VEHICLE. I BELIEVE THAT THE DEALER HAS FAITHFULLY WORKED IN MY INTEREST TO CORRECT, HOWEVER, AFTER EXHAUSTING EVERY ALTERNATIVE WITH NO OTHER SOLUTION, I AM STILL LEFT WITH A FAULTY AIR CONDITIONER. I PLAN TO CONTACT THE MANUFACTURER NEXT TO PETITION A SOLUTION.
NO SUMMARY LISTED FOR THIS VEHICLE. *AK
WHEN THE AIR CONDITIONER AND THE CRUISE CONTROL ARE ACTIVATED WHILE DRIVING THE VEHICLE STALLS UNEXPECTEDLY, WHICH ALMOST CAUSED AN ACCIDENT. BEEN TO DEALER 4 TIMES. CAUSE UNKNOWN. DEALER CANNOT DETERMINE PROBLEM. PLEASE PROVIDE DETAILS. *AK
BRAKES REPLACED SEVERAL TIMES.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .