Owner-reported complaints naming the seat belt system, filed with NHTSA
Data refreshed
Seat belts reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Apr 21, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 346 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming seat belts, buckles, retractors and pretensioners. Every record below is an owner-reported complaint about the 1997 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming seat belt
Shown in the owner’s own words, exactly as filed
Seat belts
Filed Apr 21, 2009
TO WHOM IT MAY CONCERN MY NAME IS KATIE OLSON I DRIVE A 1997 PLYMOUTH VOYAGER VAN WITH THE BUILT IN CAR SEATS. THAT IS WHAT SOLD ME THE VAN I THOUGHT THEY WOULD BE SAFER FOR MY CHILDREN. LAST WEEK I TOOK MY KIDS TO THE PARK AND I WENT TO RELEASE THE BELT AND IT RETRACTED TO MY TWO YEAR OLD DAUGHTERS NECK. I COULD NOT GET IT OFF OF HERE I HAD TO CUT IT OFF AFTER A HALF HOUR OF TRYING TO LOOSEN IT. IT WAS SO TIGHT I COULDN'T PUT MY FINGER BETWEEN HER THROAT AND THE BELT. THIS HAS NEVER HAPPENED BEFORE BUT I TALKED TO A LAWYER AND THEY TOLD ME TO CONTACT YOU. THANK YOU FOR YOUR TIME. *TR
NHTSA ID
10266267
Incident
Apr 16, 2009
Mileage
177,000 mi
Seat belts
Filed Sep 8, 2006
DT*: THE CONTACT STATED THE MIDDLE SEAT BELT BECAME UNLATCHED. THE DEALERSHIP WAS NOTIFIED.
NHTSA ID
10167650
Incident
Sep 8, 2006
Mileage
147,000 mi
AirbagsSeat belts
Filed May 21, 2004
DEALERSHIP CONTACTED THE CONSUMER TO INFORM HIM THAT THE SEAT BELT RECALL 02V076000 AND AIR BAG CLOCK SPRING RECALL 02V293000 REPAIRS WERE ALREADY PERFORMED. THEN, CONSUMER NEVER TOOK VEHICLE TO DEALER HAVE THE RECALL REPAIRS PERFORMED. MANUFACTURER WILL BE CONTACTED. *AK
NHTSA ID
10074028
Mileage
10,000 mi
Seat belts
Filed Jan 19, 2004
I AM WRITING TO SUPPORT A RECALL OF THE GEN3" TYPE SEAT BELT BUCKLES IN DAIMLER CHRYSLER VEHICLES. THE BUCKLE IS DANGEROUSLY PRONE TO UN LATCHING DURING AUTO ACCIDENTS AND REPRESENTS A SAFETY HAZARD TO AS MANY AS 16 MILLION DRIVERS. *CB
NHTSA ID
10054459
Incident
Jan 19, 2004
BrakesSeat belts
Filed Oct 18, 2002
CONSUMER STATES THAT WHILE DRIVING AND NO WARNING IF BRAKES ARE APPLIED THE SEAT BELT WILL NOT LOCK UP AND THIS CAN CAUSE INJURIES TO THE CONSUMER TO THE IF IN A VEHICLE ACCIDENT. DEALER NOTIFIED. MR
NHTSA ID
8021139
Incident
Oct 8, 2002
Seat belts
Filed Aug 9, 2002
REAR SEAT BELT RETRACTOR TIGHTENED PINNING CHILD IN SEAT WHEN TRYING TO RELEASE CHILD FROM SELT BELT .*AK
NHTSA ID
8015965
Incident
Jul 20, 2002
Seat belts
Filed Mar 15, 2002
1 injury reported
WHILE DRIVING IN A SLOW SPEED MADE A LEFT TURN AND WITHOUT WARNING CHILD BOOSTER SEAT HARNESS STRAP WAS RELEASED AND CHILD TOSSED, RESULTING IN MINOR INJURIES.*AK
NHTSA ID
8005767
Seat belts
Filed Mar 12, 2002
I AM WRITING ABOUT THE FAILURE OF THE GEN SAFTEY BELTS RELEASING UNINTENTIONALLY. CHRYSLER IS REFUSING TO REPLACE THE SEAT BELTS.*AK
NHTSA ID
759295
Seat belts
Filed Mar 7, 2002
THIS SEATBELT IS TOO EASILY UNLATCHED BY A SIMPLE TOUCH OF THE HAND OR ANY OTHER OBJECT. OUR GRAND CHILDREN CAN EASILY UNLATCH THE BELT AND HAVE DONE SO ON MANY OCCASIONS. I AM ALSO RESPONDING TO A REPORT VIEWED ON ABC NEWS ON THIS DATE (3-7-2002) CONCERNING THE GEN3 SEATBELT. AFTER THE REPORT, IT IS OBVIOUS WHY THE SEATBELT IS SO EASLIY OPENED BY CHILDREN. IT TOOK THE REPORT ON TV TO ANSWER MY QUESTION OF WHY THE KIDS HAD DONE THIS SO OFTEN, WITHOUT REALLY TRYING TO UNLATCH THE BELT. THIS IS A DANGER AND SHOULD BE ADDRESSED WITH A REPLACEMENT OR SOME TYPE OF PROTECTIVE DEVICE.*AK
NHTSA ID
759074
Incident
Mar 7, 2002
Seat belts
Filed Jul 12, 2001
TWO MONTHS AGO, I CONTACTED CHYRSLER ABOUT THE MIDDLE BENCH SEAT BELT, PASSENGER SIDE, COMING UNLATCHED. THEY INFORMED ME TO GO A DEALERSHIP, OF THEIR CHOICE, AND HAVE IT CHECKED OUT, WHICH I DID. AFTER ABOUT AN HOUR OF WAITING, I WAS TOLD THAT ALL SEAT BELTS MET SAFETY COMPLIANCE. THREE AND A HALF WEEKS AGO, I HAD TO COME TO A SUDDEN STOP FROM 55MPH (SOMEONE TURNED OUT IN FRONT OF ME) AND MY 3 1/2 YEAR OLD SON CAME FLYING OUT OF HIS HIGH BACK BOOSTER SEAT BECAUSE THE SEATBELT CAME UNLATCHED. I HAVE SINCE, TRIED TO LATCH THE SEAT BELT AND IT WILL NOT STAY LATCHED. I TOOK MY VAN BACK TO THE DEALERSHIP TODAY, 7/12/01, AND THEY CONFIRMED THAT THE SEAT BELT WAS IN DEED NOT LATCHING AND WOULD ORDER A NEW PART TO REPLACE IT. I WAS THEN TOLD THAT I WOULD NOT ONLY HAVE TO PAY FOR INSTALLATION OF THE NEW PART, BUT ALSO PAY FOR THE PART AS WELL. I WAS ALSO GIVEN THE "RUN AROUND" FROM CHRYSLER HEADQUARTERS CUSTOMER SERVICE DEPARTMENT STATING THAT THE DEFECT WARRANTY WAS ONLY FOR 36000 MILES OR THREE YEARS. I FEEL AS THOUGH IT SHOULD ALWAYS BE COVERED AS LONG AS THE VEHICLE IS STILL RUNNING BECASUE IT IS REQUIRED BY LAW TO WEAR A SEAT BELT. NOT TO MENTION, I COULD HAVE LOST MY CHILD IF I HAD HIT THAT CAR OR HAD BEEN HIT BY SOMEONE ELSE, WHEN I WAS TOLD JUST TWO MONTHS PRIOR THAT ALL SEAT BELTS WERE IN SAFETY COMPLIANCE.*AK
NHTSA ID
748375
Incident
Jun 14, 2001
Seat belts
Filed Mar 13, 2001
WHEN RELEASING DRIVER'S SIDE SEATBELT AND ALLOWING SHOULDER BELT TO RETRACT BACK INTO RETRACTOR, SHOULDER BELT WILL NOT COME BACK OUT , IT WILL BECOME STUCK IN RETRACTOR, CAUSING LOSS OF PROTECTION.*AK
NHTSA ID
882840
AirbagsSeat beltsVisibility
Filed Feb 4, 2000
Crash reported2 injuries reported
WHILE DRIVING ON RURAL ROAD POLICE OFFICER MADE AN ILLEGAL U TURN RIGHT IN FRONT WITHOUT SIGNALING OR ACTIVATING EMERGENCY LIGHTS, CAUSING THE CONSUMER TO STRIKE THE FRONT LEFT CORNER OF THE PANEL ON VEHICLE. UPON IMPACT, NEITHER AIRBAG DEPLOYED AND SEAT BELT DIDN'T RETRACT. TOOK VEHICLE TO THE DEALER. THEY FOUND A SHORT IN THE HEATER CONTROL MODULE, WHICH CAUSED COMPUTER FAILURE IN THE BODY CONTROL MODULE, DISABLING THE AIR BAGS. *AK *ML
NHTSA ID
856302
Incident
Jan 3, 2000
Seat belts
Filed Oct 8, 1999
Crash reported2 injuries reported
MY DAUGHTER (FRONT, PASSENGER) & I (DRIVER) WERE IN 2-CAR AUTO. ACCIDENT 10-06-99. HER SEATBELT DIDN'T RESTRAIN HER; SHE STRUCK HER HEAD TWICE (1-ON WINDSHIELD, 2-ON DASH). AIRBAG OPENED *AFTER* SHE FELL BACK IN SEAT. AIRBAG & SEATBELT OPERATED DEFECTIVEL
NHTSA ID
712992
Incident
Oct 6, 1999
Seat belts
Filed Sep 16, 1999
SEATBELT FAILED MULTIPLE TIMES AFTER PROPER INSTALLATION OF 2 DIFFERENT TYPES OF CHILD SAFETY SEATS. IN ADDITION, SEATBELT FAILED WITH NORMAL REPETITIVE USE. MANUFACTURER DENIES PROBLEM. IT IS THE MIDDLE BENCH SEAT RIGHT SIDE
NHTSA ID
711425
Incident
May 1, 1998
Seat belts
Filed Jun 17, 1998
SEAT BELT DO NOT HOLD CAR SEATS VERY STABLE.
NHTSA ID
605807
Seat belts
Filed Feb 17, 1998
CHILD INTERGRATED SEAT WOULD NOT PULL DOWN. OWNER NOTIFIED CHRYSLER ON THIS MATTER, WHERE THEY SENT OWNER A VIDEO TAPE ON HOW TO USE SEAT, BUT PROBLEM REMAINS. *AK
NHTSA ID
821506
Seat belts
Filed Mar 17, 1997
LIFTED THE SEAT BELT OF THE INTERGRATED CSS TO GET THE CHILD OUT AND THE SEAT BELT FELL DOWN ON THE CHILD AND PINNED THE CHILD TO THE INTERGRATED CSS, HAD TO TAKE THE VEHICLE TO A DEALER TO RELEASE THE CHILD. *AK
NHTSA ID
808605
Incident
Jan 29, 1997
Seat belts
Filed Oct 24, 1996
FAILURE ON THE BUILT IN CSS, THE CSS SHOULDER BELT WILL NOT RETRACT, CAUSING THE CHILD TO BE TRAPED IN THE SEAT.
NHTSA ID
803992
Incident
Oct 17, 1996
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own