Owner-reported complaints naming the transmission system, filed with NHTSA
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Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 1997 Plymouth Voyager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
1997 PLYMOUTH VOYAGER TRANSMISSION FAILURE. CONSUMER STATES THAT THE TRANSMISSION HAS FAILED 5 TIMES. CONSUMER BELIEVES THAT HE IS DUE TO SOME COMPENSATION DUE TO THE CONTINUING FAILURE OF THIS VEHICLE. *KB THE TRANSMISSION WOULD NOT SHIFT PROPERLY INTO GEAR AND SOMETIMES IT WOULD GET STUCK IN SECOND GEAR. BOTH OUTER TIE ROD ENDS WERE LOOSE. *JB
DT*: THE CONTACT STATED THE VEHICLE WOULD NOT TRANSITION TO A HIGHER GEAR AND WOULD NOT REACH A SPEED OF MORE THAN 5MPH. THE VEHICLE WAS TOWED TO A SERVICE DEALER WHO REPLACED THE TRANSMISSION. THE DAY THE TRANSMISSION WAS REPAIRED THE VEHICLE BEGAN TO MAKE A CLICKING SOUND AND WAS TAKEN TO A LOCAL MECHANIC WHO DETERMINED THE AXEL NEEDED TO BE REPLACED. LAST WEEK, WHILE DRIVING 35PMH ON AN EXIT RAMP, A LOUD POPPING NOISE WAS HEARD. AFTER STOPPING AT A STOP SIGN, THE VEHICLE FAILED TO MOVE FORWARD WHILE THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE DRIVER SIDE TIE ROD END WAS REPLACED.
AT ABOUT 62000 MILES VAN BEGAN TO SHIFT HARD AND CLUNK AT ABOUT 35-40 MPH. TOOK IT TO THE DEALER DURING WARRANTY PERIOD AND WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE TRANSMISSION. AT 65000 MILES THE TRANSMISSION FAILED WHILE MY WIFE AND 11 MONTH OLD WERE DRIVING, LEAVING THEM STRANDED ABOUT AND HOUR FROM HOME.*AK
IT ALL BEGAN WITH A "BUMP" IN THE TRANSMISSION WHEN THE AC WAS ON. SOON AFTER THAT STARTEDTRANSMISSION WOULD LOCK INTO "LIMP HOME" MODE BETWEN 30 AND 35 MPH. IT KICKED INTO LIMP HOME MODE ON THE HIGHWAY, WHILE I WAS DRIVING 65 AND PUT MY FAMILY IN JEAPORDY. I PARKED IN IN THE DRIVEWAY AND LEFT IT THERE FOR 2 MONTHS. WHEN I DECIDED TO TRY IT AGAIN TO GET IT TO A MECHANIC, IT WOULDN'T EVEN GO IN REVERSE. BROUGHT IT TO A CHRYSLER DEALERSHIP IN THE AREA TO BE REPAIRED AT THE TUNE OF $2,000 FOR AN OVERHAUL. METAL ALL THROUGHOUT THE TRANNY. THE DEALERSHIP WE BOUGHT IT FROM DENIES ANY TSB'S ON THE VEHICLE AND HAS BEEN QUITE NASTY TO US, SO WE BROUGHT IT TO ANOTHER CHRYSLER DEALER. HOW DO WE GO ABOUT GETTING THIS PAID FOR BY DAIMLER CHRYSLER?*AK
AT 20 AND 50K MILES, THE CONSUMER NOTICED THAT WHILE MAKING A TURN AND PLACING THE VEHICLE IN REVERSE A GRINDING NOISE WAS HEARD. THE VEHICLE WOULD NOT SHIFT INTO REVERSE. THE DEALERSHIP STATED THE TRANSMISSION NEEDED REPLACEMENT. VEHICLE IS NOW ON ITS THIRD TRANSMISSION. *LA BOTH TRANSMISSION FAILURE WERE DUE TO A BROKEN DIFFERENTIAL PIN. A NEW TRANSMISSION WAS PLACED IN THE VEHICLE AT 22K AND 55K MILES BY THE DEALER. THE TRANSMISSION WAS ALSO FLUSHED. *SC *JB
I ALSO HAVE A TRANSMISSION PROBLEM. FIRST IT WOULD TAKE A LONG TIME FOR IT TO SHIFT OUT OF 1ST TO 2ND. THEN IT WOULD TAKE A LONG TIME FOR REVERSE TO KICK IN. NOW ITS NOT WORKING PERIOD. *LA
THE MINIVAN LURCHED BACKWARD 1-2 FT AFTER IT WAS PLACED IN REVERSE. IF SOMEONE HAD BEEN IN BACK OF THE VAN THEY MANY HAVE BEEN SERIOUSLY HURT. THE MECHANIC SAID IT LOOKED LIKE THE TRANSMISSION LITERALLY EXPLODED INSIDE.*AK
CONSUMER STATED THAT WHILE DRIVING THERE WAS A "BOOM" NOISE THAT CAME FROM THE ENGINE COMPARTMENT AND ENGINE STALLED. VEHICLE WAS INOPERATIVE, HAD TO BE TOWED. MECHANIC SAID THAT DIFFERENTIAL PIN HAD COME LOOSE, DAMAGING THE MOTOR IN TRANSMISSION.*AK
CONSUMER STATED VEHICLE'S TRANSMISSION FAILED AND STEERING LOCKED WHILE DRIVING THEN SHUT DOWN. PROBLEM HAD BEEN REPAIRED FOUR TIMES. DEALER STATES VEHICLE BATTERY HAD MALFUNCTIONED. PLEASE PROVIDE ADDITIONAL INFORMATION. *PH
TRANSMISSION FAILED TO SHIFT INTO HIGHER GEARS. *AK THE FIRST TIME THE DEALER REPLACED SOME PARTS IN THE TRANSMISSION, THE SECOND TIME THE DEALER STATED THE ENTIRE TRANSMISSION NEEDED TO BE REPLACED. TS AND THE CLOCK SPRING NEEDED TO BE REPLACED.*JB
FAILURE OF TRANSMISSION RANGE SENSOR AND TRANSMISSION FRONT PUMP ON A VEHICLE THAT'S JUST AT 6 YEARS OLD, WITH <70000 MILES ON IT. CAR DID NOT RESPOND WHEN SHIFTED INTO REVERSE. SHIFTED INTO PARK, THEN REVERSE AGAIN - STILL DID NOT GO INTO GEAR. SHIFTED INTO PARK AND THEN DRIVE, AND THE CAR PROCEEDED TO ROLL BACKWARDS DOWN THE DRIVEWAY (OBVIOUSLY DIDN'T GO INTO GEAR). SHIFTED INTO PARK, THEN REVERSE AND IT FINALLY TOOK. THIS HAS HAPPENED 3 TIMES IN THE PAST WEEK. THIS CAR IS ONLY DRIVEN TO AND FROM WORK - WITH NOT MUCH STARTING AND STOPPING. THIS SEEMS LIKE A PREMATURE FAILURE FOR THESE TWO PARTS.
THE CONSUMER HAS EXPERIENCE THE FOLLOWING: NOISE COMING FROM THE REAR BRAKES, NOISE WHEN STARTING THE ENGINE/UNEVEN IDLE, THE CHECK ENGINE LIGHT HAD COME ON/BURNED #5 EXHAUST VALVE-REMOVED HEAD/REPLACED VALVE/REASSEMBLED ENGINE, THE ENGINE IS KNOCKING/INTERNAL ROD KNOCKING-ENGINE HAD AN OIL LEAK/REPLACED GASKET & THE REAR MAIN SEAL IS LEAKING (THE VEHICLE IS GOING THRU 2-3 QUARTS PER MONTH), AND WHEN ENGAGING IN GEAR, THE ENGINE MOVES HARD. SCC
WHILE DRIVING THE ENGINE WOULD LOSE POWER AND CONSUMER IS UNABLE TO ACCELERATE. DEALER HAS BEEN NOTIFIED. PH
NAR 1/15/2003. THE TRANSMISSION FAILED ON THE VEHICLE AND THE CONSUMER REQUESTED REIMNURSEMENT.*JB
EXPERIENCED UNEVEN RESPONSE FROM TRANSMISSION AS DRIVER BEGAN TO ACCELERATE AFTER GOING DOWN HILL AND TRANSITIONED TO UPHILL GRADE. TOOK VEHICLE INTO SERVICE DEPT. AND HAD COMPUTER CHIP REPLACED AND TRANSMISSION CHECKED AND FLUSHED. STILL EXPERIENCING JERKY ACCERLERATION WHEN BEGINNING TO ACCELERATE UPHILL AFTER GOING DOWN HILL. DT
CONSUMER IS ORIGINAL OWNER OF VEHICLE AND HAS HAD 2 TRANSMISSIONS FAIL WITHOUT WARNING WHILE DRIVING. DEALER HAS NOT BEEN ABLE TO DETERMINE CAUSE OF FAILURES. FIRST FAILURE OCCURED AT 55K MILES, SECOND AT 119K MILES. TS
VEHICLE WAS NOT STARTED. HOWEVER, GEAR LEVER WILL MOVE ON ITS OWN. GEARS MOVE WITHOUT PLACING FOOT ON THE BRAKE. *AK CONSUMER ADDS, THERE IS A PROBLEM W/AIRBAG, BECAUSE THE LIGHT IS CONSTANTLY ON WHICH PROHIBITS THE HORN FROM WORKING. (SHE CONCERNED BECAUSE SHE HAS SMALL CHILDREN) *SCC
REPORTING FAILURE OF ORIGINAL AND REPLACEMENT TRANSMISSION FROM CHRYSLER CORPORATION. SECOND FAILURE HAPPENED ON HIGHWAY AND JEOPARDIZED DRIVER AND OCCUPANTS. FAILURE HAPPENED WITHIN DAYS OF REPLACED TRANSMISSION PURCHASED FROM CHRYSLER. *AK
HAVE TAKEN CAR FOR REPAIRS THREE TIMES TO DEALER BERTERA CHRYSLER FOR THE SAME PROBLEM, WHICH IS THE AUTOMATIC TRANSMISSION. EACH TIME I TRY TO GET IT FIX I EXPLAINED TO THE MECHENIC THAT THE TRANSMISSION IS SLIPPING. THE FIRST TIME I TOOK THE VAN FOR REPAIR ON 10/18/00 I EXPLAINED TO THE MANAGER THE TRANSMISION WAS SLIPPING AND SMOKE WAS COMING OUT OF THE BOTTON OF THE VAN, THERE RETURN ME THE VEHICLE THE NEXT DAY SAYING NOTHING WAS WRONG WITH THE TRANNY. THE SECOND TIME WAS ON 12/29/00 I TOOK THE VAN BACK TO THE DEALER FOR THE SAME PROBLEM TRANSMISSION SLIPPING THEY REPLIED OTHER THINGS WHERE WRONG WITH THE VAN AND CHARGE 53.00 FOR REPAIRS ON THE VAN AND SAID THEY ADJUST THE TRANNY, BUT COULD NOT FIND ANY PROBLEMS OF WHY MY VAN WOULD BANG INTO GEAR WHEN AT CELERATED SUPPOSE ONE MECHANIC TOOK VAN FOR DRIVE AND STILL NO PROBLEM . SO THEN I TOOK MY VAN BACK FOR THE THIRD TIME FOR THE SAME PROBLEM ON TRANSMISSION AND TOLD THE MECHENIC IT STARTED TO HAPPEN AGAIN ,THE TRANSMISSION STARTED TO SLIP AND SMOKE FROM THE BOTTON OF THE VAN SO I POLITE ASK ASKED THE MANAGER TO PLEASE PUT IN A NEW ONE THAT THIS IS MY THIRD TIME COMING BACK FOR THE SAME PROBLEM. THERE REPLY WAS WE'LL TAKE ALOOK AT IT THEN AGAIN THEY ADJUSTED IT BUT NEVER OPENED UP THE TRANSMISSION TO LOOK INSIDE OF IT . NOW THE TRANSMISSIONS IS COMPLETELY BROKEN AND THEN THEY DECIDE TO LOOK INSIDE OF IT AND FOUND BURNED OIL AND PIECES OF METAL IN FLUID AND NEEDS REPLACEMENT NOW THAT WARRANTY EXPIRED BY 1003 MILES . SO MY COMPLAINTS IS THAT THEY NEVER REALLY CHECKED THE TRANSMISSION FROM THE INSIDE EACH TIME I BROUGHT IT IN FOR REPAIRS THEY NEVER ANYTHING TO THE INSIDE OF THE TRANNY , THEY ADJUST BANDS ON TRANNY TILL WARRANTY EXPIRED. NOW I CAN'T MAKE PAYMENTS TO THE BANK AND FIX THE VAN AT THE SAME TIME PLEASE NOTIFY ME IF YOU CAN HELP ME WITH MY PROBLEM AGAINST BERTERA CHRYSLER DEALER SHIP OR WHAT ARE MY OPTIONS IN THESE SITUATION. THANK YOU VERY MUCH AVERY TIRED AND ANGRY COMSUMER ANGELICA JIMENEZ.*AK
VEHICLE CAN BE PUT IN DRIVE/ REVERSE OR NEUTRAL WITHOUT PRESSING ON BRAKES. DRIVER FEELS ITS UNSAFE BECAUSE IF DRIVER BUMPS SHIFT LEVER IT MAY GO INTO ANY GEAR. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK
TRANSMISSION FAILURE
WHILE DRIVING TRANSMISSION LOCKED UP, CAUSING LOSS OF POWER, CAUSE UNKNOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
VEHICLE WAS PARKED WITH ENGINE RUNNING, EMERGENCY BRAKE NOT APPLIED. CONSUMER LEFT VEHICLE. VEHICLE SUDDENLY WENT BACKWARD, HITTING ANOTHER VEHICLE. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME. *AK
OUR 1997 VOYAGER HAD TO HAVE TRANSMISSION REPLACED AT 43000 MILES. WE CONTACTED THE DEALER AND THE MANUFACTURER ABOUT THE PROBLEM AND WE WERE TOLD THAT IT WAS OUT OF WARRANTY. WE HAD REGULAR MAINTENANCE DONE AT A NATIONAL OIL FRANCHISE. IN ORDER TO GET OUR VAN BACK ON THE ROAD, WE HAD TO PAY CHRYSLER $700 FOR LABOR. WE HAVE SINCE FOUND OUT THROUGH OTHER WEB SITES ABOUT SECRET RECALLS PERTAINING TO CHRYSLER TRANSMISSION PROBLEMS. HAD WE KNOWN ABOUT THIS RECALL, WE WOULD HAVE FOUGHT THEM TO THE END! WE FEEL WE ARE ENTITLED TO A REFUND OF OUR $700 AND CHRYSLER SHOULD GO "PUBLIC" WITH THESE RECALLS! THANK YOU FOR YOUR ASSISTANCE IN THIS MATTER. SINCERELY [XXX].*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
TRANSMISSION WOULD SHIFT INTO GEAR WITHOUT BEING TURNED ON, AND HAD ROLLED BACKWARDS.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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