24V655000Catalyst, ZX5
ELECTRICAL SYSTEMPhoenix Motorcars (Phoenix) is recalling certain 2019-2021 800V Catalyst and 2020-2022 ZX5 transit buses. The vehicle controller software may allow the electrical circuit for the radiator fan to overheat.
Proterra Recalls, Complaints & Safety Data
NHTSA safety recalls, owner-reported complaints and investigations, by model and model year · 2015–2022
Data refreshed
Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received. This total counts a complaint once for each Proterra model year it names.
1
Safety recallsDistinct NHTSA recall campaigns covering at least one Proterra model year. One campaign can cover several models and many model years; it is counted once here.
19
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Models coveredModels with at least one model year that has enough NHTSA data to publish.
2
8 model years
Overview
Our database holds 1 NHTSA owner-reported complaint filed against Proterra vehicles. Our database also holds 19 safety recall campaigns and 1 NHTSA investigation covering at least one Proterra model year.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Proterra models
Ordered by total owner-reported complaint volume, which is not a ranking of quality
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Complaint totals count a report once for each model year it names; recall totals count a campaign once per model.
Recently issued recalls
The 8 newest campaigns covering a Proterra vehicle in our database
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.gov23V697000Catalyst, ZX5
ELECTRICAL SYSTEMProterra Operating Company, Inc. (Proterra) is recalling certain 2019-2022 40' and 35' Catalyst 800V transit buses equipped with ProDrive 1.0, and 40' and 35' ZX5 800V transit buses equipped with ProDrive 1.0. A transistor inside the inverter may overheat and fail, which can result in a loss of power steering and drive power.
23V078000Catalyst, ZX5
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTORProterra Operating Company, Inc. (Proterra) is recalling certain 2020-2022 35" Catalyst, 35" ZX5, and 40" ZX5 vehicles. The windshield wiper motors may operate intermittently or may fail to operate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."
22V887000Catalyst
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERYProterra Operation Company, Inc. (Proterra) is recalling certain 2017-2019 Catalyst transit buses. One or more battery packs may allow liquid to leak into and accumulate in the battery pack enclosure.
22V855000Catalyst, ZX5
PARKING BRAKEProterra Operating Company, Inc. (Proterra) is recalling certain 2020-2021 Catalyst and 2019-2022 ZX5 transit buses. Back pressure in the shared air exhaust for the pneumatic ride height system and parking brake control valve may engage the parking brake while the vehicle is in motion.
22V829000ZX5
ELECTRICAL SYSTEMProterra Operating Company, Inc. (Proterra) is recalling certain 2022 ZX5 transit buses. The interlock override switch was not installed during production.
22V114000Catalyst, ZX5
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)Proterra, Inc. (Proterra) is recalling certain 2017-2019 35 foot Catalyst E2, 2017-2019 40 foot E2, 2020-2021 35 foot RR, 2019-2020 40 foot RR, 2019-2022 40 foot ZX5, and 2020-2022 35 foot ZX5 buses. The plexus adhesive between the torque limiter plate and the bus body may be insufficient, causing the bolts that secure the steering gearbox to loosen.
21V268000Catalyst
ELECTRICAL SYSTEM:SOFTWAREProterra, Inc. (Proterra) is recalling certain 2019-2020 Catalyst 40 foot buses. A software defect in the body controller that operates the door motor may allow the rear door to open unexpectedly.
Browse by model year
Every year with at least one publishable Proterra model year
Data sources
- NHTSA Office of Defects Investigation — complaints, recalls, investigations and manufacturer communications
Data on this page last refreshed .