RoadVitals

2009 Subaru Tribeca

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
5
Latest Feb 16, 2015
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Jan 9, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 5 NHTSA owner-reported complaints for the 2009 Subaru Tribeca, most frequently naming the brakes, body & structure and driver assistance categories. 9 safety recalls have been issued covering this model year; and 48 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Brakes350.0%
  • Body & structure116.7%
  • Driver assistance116.7%
  • Electrical116.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

9 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
93,209 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2010 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKB-18.
Subaru of America, Inc.Manufacturer number TKB-18View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
72,150 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009 Tribeca, Impreza, Forester, WRX, Legacy, and Outback vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflators, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKC-18.
Subaru of America, Inc.Manufacturer number TKC-18View on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jan 9, 2018
64,179 units potentially affected
The defect: Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Legacy, Forester, Tribeca, WRX and Outback vehicles, and 2009-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
The risk: An explosion of an inflator within the passenger frontal air bag module may result in sharp metal fragments striking the front seat passenger, driver or other occupants resulting in serious injury or death.
The remedy: Subaru will notify owners, and dealers will replace the front passenger air bag inflator, free of charge. The recall began on February 9, 2018. Owners may contact Subaru customer service at 1-800-782-2783. Subaru's number for this recall is TKA-18.
Subaru of America, Inc.Manufacturer number TKA-18View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Brakes
Filed Feb 16, 2015

THE CAR WAS STARTED IN THE DRIVEWAY ON A VERY COLD DAY. THE BRAKE PEDAL WAS INITIALLY ABLE TO BE PRESSED, BUT THEN BECAME ROCK HARD AND COULD NOT BE PUSHED DOWN. AFTER 10 MINUTES OF LETTING THE CAR WARM UP, THE BRAKE PEDAL WAS ABLE TO BE PRESSED, BUT THEN SEIZED UP AGAIN 1 MINUTE LATER. THIS COULD CAUSE A CRASH IF IT OCCURRED ON THE HIGHWAY. *TR

NHTSA ID
10683635
Incident
Feb 15, 2015
Mileage
52,010 mi
Brakes
Filed Jan 8, 2015
Crash reported

I WAS GOING AROUND A BEND AND THE BRAKE PEDAL LOCKED. I WAS UNABLE TO UTILIZE THE BRAKES. DUE TO THIS BRAKE FAILURE, I DROVE UP ON A HILLSIDE AND SMASHED INTO A TELEPHONE POLE. FEEL THAT THIS IS A MECHANICAL DEFECT IN THE CAR WHICH CAUSED THE ACCIDENT AS THE BRAKE PEDAL WAS LOCKED INTO PLACE. THE CAR HAD NO KNOWN MECHANICAL ISSUES AND WAS INSPECTED IN JULY 2014. *TR

NHTSA ID
10670882
Incident
Jan 8, 2015
Mileage
52,000 mi
Driver assistanceElectrical
Filed Oct 10, 2014

DRIVING CAR AND IT JOLTED, SHIFT GEAR LIGHTS WENT OUT AND ALL LIGHTS CAME ON DASH BOARD, ATT-OIL TEMP, CRUISE CONTROL, CHECK ENGINE LIGHT, AND SLIPPERY WHEN WET LIGHT, CAR LOST POWER DOWN TO 2-5 MILES PER HOUR. THOUGHT IT WAS TRANSMISSION HAD IT LOOKED AT TWICE BY CAPITOL TRANSMISSION IN HARTFORD, THEY FOUND NOTHING WRONG WITH THE TRANSMISSION. THEN THE LIGHTS WENT AWAY DROVE IT AGAIN FOR A WEEK IT JOLTED AGAIN AND LIGHTS BACK ON AGAIN. TOOK IT TO GABE'S TYRE (COUSIN) HE REPLACED THE OIL PRESSURE GAGE THINKING IT WAS THAT SINCE THEY HAD ANOTHER ISSUE WITH A SUBARU SIMILAR WITH MY ISSUE, AND THAT DID NOT CORRECT THE PROBLEM WITH MY CAR. HE SUGGESTED I TAKE TO THE DEALERSHIP. COULD NOT DRIVE TO THE CANTON SUBARU TOO FAR SO DROVE IT TO PREMIER SUBARU IN WATERTOWN, CT. THEY HAVE HAD MY CAR SINCE SEPT. 9TH. THEY HAVE SPOKEN WITH SUBARU OF AMERICA TO HELP THEM TRY TO FIGURE OUT THE ISSUE WITH THE ELECTRICAL SHORT, THEY HAVE REPLACED THE 2 DIFFERENT BIG EXPENSIVE PARTS COSTING ME $2, 300 AFTER SUBARU KICKED IN $500 TO HELP DEFRAY THE COST BECAUSE ORIGINAL COST WAS $2950. I PICKED UP CAR LAST NIGHT DROVE IT LESS THAN 3 MILES AND IT JOLTED AGAIN IN THE MIDDLE OF A BUSY ROAD ALMOST CAUSING AN ACCIDENT AND ALL LIGHTS CAME BACK ON. I NOTICED THE SHIFT GEAR LIGHTS WERE NEVER FIXED. DROVE CAR BACK UP TO DEALERSHIP THIS MORNING LET THEM KNOW THAT THE CAR IS NOT FIXED AND ALSO TOLD THEM ABOUT THE GEAR SHIFT LIGHTS WERE NOT FIXED WHICH WAS IN MY ORIGINAL COMPLAINT ABOUT THE CAR, ALSO IN MY FIRST COMPLAINT WAS THAT I HAVE BEEN REPLACING HEADLIGHT BULBS SINCE I BOUGHT THE CAR EVERY 3-6 MONTHS A HEADLIGHT WOULD GO OUT. I HAD THE HEAT ON THIS MORNING AND NOTICED IT WAS SCORCHING HOT ONLY ON 75 DEGREES SHOULD NOT FEEL LIKE A SAUNA. I DON'T KNOW IF THIS HAS EVER HAPPENED TO ANOTHER SUBARU CAR I HAVE NOT BEEN ABLE TO FIND ANY RECALLS ON LINE FOR THIS. NEED YOUR HELP! *TR

NHTSA ID
10643812
Incident
Aug 18, 2014
Mileage
118,000 mi
Body & structure
Filed Jun 5, 2014

WHILE DRIVING MY CAR I RESTED MY LEFT FOOT ON THE "FOOTREST" OF THE DRIVERS SIDE FLOOR AND THE HEEL OF MY SHOE WENT RIGHT THRU THE FLOOR OF MY 2008 SUBARU TRIBECA. I HAD TO TAKE MY FOOT OUT OF THE SHOE TO GET THE SHOE "UNSTUCK". I THANK GOD I WAS NOT DRIVING ON THE EXPRESSWAY AND COULD PULL OVER WHEN IT HAPPENED. WHEN I TOOK THE SHOE OUT I COULD SEE A BLACK WIRE IN THE BACKGROUND AREA. I KNOW THIS IS NOT NORMAL OR SAFE AND I WOULD LIKE TO KNOW IF IT HAS HAPPENED BEFORE AND HOW I CAN GET THIS REPAIRED. *TR

NHTSA ID
10596519
Incident
Jun 3, 2014
Mileage
107,800 mi
Brakes
Filed Mar 26, 2012

#1 THE VIN # IS CORRECT. #2 THE BRAKE TRAVEL IS TO EXCESSIVE FOR PROPER RESPONSE TIME. THIS HAS BEEN NOTED WHEN THE VEHICLE WAS PURCHASED WITH 15000 MILES. LITHER SUBURU IN WHITE BEAR LAKE MN WAS REQUESTED TO CHECK THIS OUT FOR ANOTHER SERVICE MAINTENANCE. THEY WOULD NOT CHECK IT BECAUSE IT WAS NOT UNDER RECALL SUCH AS THE 2011 LEGACY MODEL. SINCE MY WIFE DRIVES THE VEHICLE SHE IS NOT KNOWLEDGEABLE AS TO THE DISTANCE THE FOOT PEDAL SHOULD TRAVEL. I HAVE SPENT YEARS IN AUTOMOTIVE AND HEAVY EQUIPMENT AS A SERVICE ENGINEER SO I FEEL QUALIFIED TO SAY THAT THIS IS A SAFETY DEFICIENCY. I HAD ANOTHER ENGINEER DRIVE IT TO VERIFY MY CONCLUSION. *TR

NHTSA ID
10452977
Incident
Mar 25, 2012
Mileage
15,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TKA-17R, TKB-17R

AIR BAGS

SUBARU OF AMERICA, INC. has determined that a defect, which relates to motor vehicle safety, exists in certain Subaru vehicles listed, equipped with a non-desiccated Takata-sourced passenger side frontal airbag containing the propellant Phase Stabilized Ammonium Nitrate (certain specific vehicles only).

01-168-09R

ELECTRICAL SYSTEM; EQUIPMENT; LATCHES/LOCKS/LINKAGES

The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site.

01-167-08R

EQUIPMENT

This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models.

15-302-22

ELECTRICAL SYSTEM; EQUIPMENT

This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure.

15-192-22R

ELECTRICAL SYSTEM

This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment).

09-83-21R

ENGINE AND ENGINE COOLING

This bulletin announces design change to the water pump assembly.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Subaru Tribeca by model year
YearComplaintsRecallsInvestigationsIssue Index
2014040
2013360
2011280
20104100
2009Viewing590
2008149052.1
2007480
2006980

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.