Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
80
Latest Oct 18, 2018
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
10%
of 818 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
28
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
27
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2000 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 80 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 80, in the owner's own words
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
NHTSA ID
11141230
Incident
Apr 1, 2012
Airbags
Filed Dec 29, 2017
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
NHTSA ID
11057414
Incident
Dec 27, 2017
Mileage
180,000 mi
AirbagsInterior & seats
Filed Mar 17, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT LEATHER WAS SEPARATING WHERE THE AIR BAG WAS LOCATED. AS A RESULT, THE AIR BAG WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. UPDATED 05/18/16*LJ UPDATED 11/30/2017*JS
NHTSA ID
10850304
Incident
Jan 1, 2006
Mileage
134,000 mi
AirbagsElectrical
Filed Mar 15, 2016
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHEN THE IGNITION WAS TURNED TO THE ON POSITION, THE PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 157,000.
NHTSA ID
10849751
Incident
Mar 12, 2016
Mileage
157,000 mi
AirbagsDriver assistance
Filed Nov 6, 2015
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10788933
Incident
Nov 4, 2015
Mileage
100,000 mi
Airbags
Filed May 15, 2015
Crash reported2 injuries reported
AIR BAG DID NOT DEPLOY.
NHTSA ID
10716788
Incident
May 12, 2015
AirbagsElectrical
Filed Oct 31, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING CAUSING ANOTHER VEHICLE TO CRASH INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. THE REAR DRIVER'S SEAT PASSENGER SUSTAINED A HEAD INJURY AND BLEEDING FROM THE MOUTH WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ID
10651707
Incident
Oct 31, 2014
AirbagsDriver assistanceElectrical+1 more
Filed Oct 28, 2014
Crash reported
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO GM RECALL #14350.* LD THE CONSUMER STATED PRIOR TO RECEIVING THE RECALL, SHE EXPERIENCED SEVERAL PROBLEMS WITH THE VEHICLE, SUCH AS: THE GAS NEEDLE STOPPED WORKING, A LOUD THUMPING NOISE WAS HEARD, EVERY TIME SHE ATTEMPTED TO START THE VEHICLE. ALSO, THE ENGINE LIGHT ILLUMINATED, AND IT WOULDN'T GO OFF. THE REPAIR SHOP WAS UNABLE TO DETERMINE THE PROBLEM. THE CONSUMER WAS INVOLVED IN AN ACCIDENT AND THE AIR BAG DID NOT DEPLOY. *JB
NHTSA ID
10649132
Incident
Oct 1, 2014
Airbags
Filed Oct 27, 2014
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10650503
Incident
Aug 1, 2013
Mileage
100,000 mi
AirbagsDriver assistance
Filed Oct 16, 2014
Crash reported1 injury reported
2000 CHEVROLET IMPALA. CONSUMER STATES VEHICLE ACCELERATES BY ITSELF. *TGW THE CONSUMER WAS INVOLVED IN AN ACCIDENT, DURING A RAIN STORM. THE VEHICLE HYDROPLANED/FISH-TAILED IN THE ROAD. THE CONSUMER STRUCK A TREE AND FLIPPED OVER. THE AIR BAGS NEVER DEPLOYED. THE CONSUMER SUFFERED MINOR INJURIES.
NHTSA ID
10644075
Incident
Sep 8, 2011
AirbagsElectricalEngine
Filed Oct 8, 2014
HIT A POT HOLE ON THE HIGHWAY. KEY FELL OUT OF THE IGNITION, WAS ABLE TO RETRIEVE THE KEY OFF THE FLOOR AND RESTART THE CAR WHILE DRIVING. I THINK THAT MY KNEE MAY HAVE HIT THE KEY KNOCKING IT INTO THE ACCESSORIES POSITION RESULTING IN THE KEY FALLING OUT OF THE IGNITION. I JUST LEFT MORAN CHEVROLET IN CLINTON TOWNSHIP, MI TO HAVE THE IGNITION KEY RECALL FIX. I NOTICE THE KEY CAN STILL BE REMOVED IN THE ACCESSORIES POSITION. IN MY OPINION ALL THE FIX DID FOR GM RECALL 14350 WAS ADD MORE WEIGHT TO MY KEY BY PUTTING A LARGER, HEAVIER HEAD ON MY KEY. NHTSA CAMPAIGN NUMBER: 14V400000. *TR
NHTSA ID
10643333
Incident
Oct 1, 2012
Mileage
100,000 mi
Airbags
Filed Sep 22, 2014
Crash reported1 injury reported
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE WAITING AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE REAR END OF THE VEHICLE AND THE AIR BAGS FAILED DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BACK, NECK AND SHOULDER INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ID
10638218
Incident
Aug 1, 2013
Mileage
100,000 mi
AirbagsDriver assistance
Filed Jun 22, 2014
I WAS ON MY WAY TO WORK AND MY CAR JUST SHUT OFF OUT OF NO WHERE AT A INTERSECTION, I WAS SCARED I DIDN'T KNOW WHAT TO DO. THE CAR BEHIND ME ALMOST HIT ME BECAUSE OF IT. I TRIED STARTING MY CAR BACK UP AND IT WOULDN'T ROLL OVER OR MAKE A SOUND AND MY BRAKES WERE LIKE LOCKED UP . BUT ALL MY DASH LIGHTS WERE ON AND MY AIR BAG LIGHT KEPT BLINKING AND MY RADIO WAS WORKING. AFTER ABOUT 6 TIMES TRYING TO START MY CAR IT FINALLY STARTED UP AND THE AIR BAG LIGHT WENT OFF FOR LIKE 2 MINUTES AND CAME BACK ON AND MY TURN SIGNAL STOPPED WORKING AND STARTED MAKING A BUZZING SOUND . TIL THIS DAY IF THAT AIR BAG LIGHT IS ON MY CAR WONT START AND SOMETIMES I CAN PUT IT IN NEUTRAL AND IT WILL START . EVERY ONCE IN A WHILE MY CAR WILL ACCELERATE ON ITS OWN AND WHEN I PUT IT IN PARK IT SOUNDS LIKE MY CAR IS JUST GOING TO BLOW UP BECAUSE IT SOUNDS LIKE MY FOOT IS ON THE GAS . I TOOK MY CAR TO ADVANCED AUTO AND GOT A FREE TESTING ON IT AND MY STARTER IS GOOD AND SO IS MY BATTERY I RECENTLY GOT A NEW ONE . SO I DON'T KNOW WHAT IT COULD BE . BUT I HAVE NOTICED THAT ALOT OF OLDER IMPALAS HAVE THIS SAME PROBLEM BECAUSE I HAVE GOOGLED AND SEARCHED ONLINE . *TR
NHTSA ID
10605074
Incident
Mar 10, 2014
Mileage
140,000 mi
AirbagsBody & structure
Filed Apr 8, 2014
Crash reported
AS I WAS DRIVING HOME FROM WORK I ACCIDENTALLY WENT THROUGH A RED LIGHT AND T-BONED THE OTHER CAR. ALTHOUGH NO ONE WAS HURT,THERE WAS EXTENSIVE DAMAGE TO BOTH CARS. MY CONCERN IS THE AIRBAGS NEVER WENT OFF. I HAVE ALWAYS THOUGHT THIS WAS STRANGE. NOW THAT I'M HEARING ABOUT THE IMPALA RECALL DUE TO FAULTY AIRBAGS IT RAISES MORE CONCERNS, BECAUSE NOW THIS IS MY SONS CAR. MY UNDERSTANDING IS THE 2000 IMPALA'S ARE NOT PART OF THE RECALL BUT MAYBE THEY SHOULD BE. THERE IS ABSOLUTELY NO REASON THOSE AIRBAGS SHOULD NOT HAVE DEPLOYED. NOW I'M AM CONCERNED IF MY SON IS EVER IN AN ACCIDENT HE WILL NOT HAVE THE AIRBAGS AS A SAFETY NET. SHOULD THE 2000 IMPALA'S BE PART OF THE RECALL ALSO? *TR
NHTSA ID
10578278
Incident
Apr 8, 2008
Mileage
60,000 mi
Airbags
Filed May 30, 2013
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000.
NHTSA ID
10514329
Incident
Jan 23, 2013
Mileage
145,000 mi
Airbags
Filed Sep 6, 2011
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE AIR BAG LIGHT WAS CLEARED FROM THE SYSTEM. APPROXIMATELY ONE YEAR LATER, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN BACK TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 21,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
10423966
Incident
Sep 1, 2010
AirbagsInterior & seats
Filed May 13, 2009
1 injury reported
SIDE AIR BAG/HEATED SEAT,CLOSED THE DRIVERS SIDE DOOR AND THE AIR BAG DEPLOYED ON ITS OWN CAUSING A REALLY BIG BRUISE ON MY DAUGHTERS SIDE.CONTACTED THE G.M. DEALERSHIP ABOUT IT AND WAS TOLD THAT THEY WOULD LOOK INTO IT AND TO NOT CONTACT ANYONE ELSE. NEVER HEARD ANYTHING BACK FROM THEM.THEN ABOUT A MONTH LATER THE PASSENGER SIDE SEAT STARTED BURNING AND IT RUINED THE CENTER CONSOLE ,SEAT,AND CARPET. NO SENSE IN CONTACTING G.M. AGAIN BECAUSE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT.SOMEONE WILL HAVE TO DIE BEFORE ANYTHING GETS DONE TO SOLVE THESE PROBLEMS THAT EVERYONE IS HAVING AND THAT G.M. WILL NOT SOLVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
NHTSA ID
10268619
Incident
Feb 14, 2009
Mileage
120,000 mi
Airbags
Filed Dec 24, 2008
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 30 MPH THE AIR BAG WARNING LIGHT ILLUMINATED. THE OWNERS MANUAL STATED: NOT TO DRIVE THE VEHICLE WITH THE AIR BAG LIGHT ON BECAUSE IT WOULD BE DANGEROUS IN THE EVENT OF A CRASH. WITHIN A FEW DAYS THE AIR BAG LIGHT SHUT OFF, THEN TURNED ON AND CURRENTLY REMAINED ILLUMINATED. THE VEHICLE IS BEING DIAGNOSED BY THE DEALER. THEY ALSO ADVISED HER THAT SHE WOULD BE RESPONSIBLE FOR THE COST TO DIAGNOSE THE FAILURE WHETHER THEY FIND A REMEDY OR NOT. THE FAILURE MILEAGE IS 42,000.
NHTSA ID
10252725
Incident
Dec 23, 2008
Mileage
42,000 mi
Airbags
Filed Jun 13, 2008
MY AIR BAG LIGHT COMES ON INTERMITTENTLY. HAD A FENDER BENDER IN JULY OF 2006, AIR BAGS DID NOT DEPLOY. I ASKED MECHANIC AT AUTO COLLISION SHOP IF BAGS LOOKED OK AND HE REPLIED THAT HE NOTED NO DEFECTS. LIGHT HAS BEEN COMING ON FOR YEARS NOW. *TR
NHTSA ID
10230932
Incident
Jan 1, 2001
Mileage
20,000 mi
Airbags
Filed May 30, 2008
AIR BAG LIGHT STAYS ON HAVE HAD CHECKED BY CHEVY DEALER AND NO ONE CAN FIGURE OUT WHY LIGHT STAY ON SYSTEM NOT READING AIR BAG. ALSO DEALER CAN NOT GET LOW TIRE PRESSURE LIGHT TO TURN OFF. WILL NOT TURN OFF BY TURNING LIGHT ON AND OFF THREE TIMES AND HAS NO RESET BUTTON IN FUSE BOX AND CAN NOT TURN OFF IN RADIO SETTINGS. *TR
NHTSA ID
10229284
Incident
Mar 27, 2008
Mileage
45,000 mi
Airbags
Filed Feb 27, 2008
Crash reported1 death reported
TL*THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING BETWEEN 25-35 MPH IN FOGGY WEATHER, THE DRIVER DROVE AROUND AN S-SHAPED CURVE AND CRASHED INTO AN EMBANKMENT. NONE OF THE AIR BAGS DEPLOYED AND THE DRIVER WAS KILLED. A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE 90,000. UPDATED 4/16/08 *CN
NHTSA ID
10219267
Incident
Jun 11, 2007
Mileage
90,000 mi
Airbags
Filed Jan 7, 2008
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING 15 MPH, THE FRONT PASSENGER SIDE TIRE STRUCK A POTHOLE. THE AIR BAGS DEPLOYED AND THE AIR BAG WARNING INDICATOR LIGHT ILLUMINATED IMMEDIATELY AFTERWARDS. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE AND PARKED. THE VEHICLE WAS NOT DAMAGED. THE CURRENT AND FAILURE MILEAGES WERE 80,000.
NHTSA ID
10214021
Incident
Jan 4, 2008
Mileage
80,000 mi
Airbags
Filed Aug 30, 2007
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE DRIVER SIDE AIR BAG INFLATER SEPARATED FROM THE MODULE. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS. THE CURRENT MILEAGE WAS 46,000 AND FAILURE MILEAGE WAS 45,300.
NHTSA ID
10201202
Incident
Jul 14, 2007
Mileage
45,300 mi
Airbags
Filed Jul 31, 2007
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE RED, AIR BAG LIGHT SHINES AND DIMS INSIDE THE VEHICLE. THE FAILURE WAS NOTICED WHILE DRIVING 55 MPH. AT DIFFERENT TIMES, THE RED LIGHT REMAINS ILLUMINATED. THE DEALER PROVIDED THE CONTACT WITH CODE NUMBER B004, WHICH IS CALLED AN AIR BAG INFLATER. THE CURRENT AND FAILURE MILEAGES WERE 99,948.
NHTSA ID
10197947
Incident
Jul 31, 2007
Mileage
99,948 mi
Airbags
Filed Apr 4, 2007
TL*-THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE AIR BAG LIGHTS KEEP TURNING ON, HE TOOK IT TO THE DEALER, AND THEY KEEP REPAIRING THE SENSOR, BUT IT WAS STILL NOT WORKING. THE DEALER STATED THAT HE NEED TO CHANGE THE AIR BAG IN HIS VEHICLE, BUT HE FELT THAT IT WAS DEFECTIVE, AND THE MANUFACTURER NEEDED TO KNOW ABOUT IT. *AK
NHTSA ID
10187065
Incident
Jul 1, 2005
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own