Owner-reported complaints naming the transmission system, filed with NHTSA
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Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2000 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 42 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 42, in the owner's own words
WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR
2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO NEUTRAL, TO STOP THE FORWARD MOVEMENT, BUT TO NO AVAIL. TO STOP THE FORWARD MOVEMENT, HE APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL AND EASED INTO DRIVE; THE VEHICLE EASED DOWN THE DRIVEWAY. HE WAS ABLE TO GET THE VEHICLE TO STOP AT THE END OF THE DRIVEWAY. HE TRIED SHIFTING INTO REVERSE, BUT INSTANTLY A LOUD NOISE WAS HEARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE TRANSMISSION HAD FAILED DUE TO TORN GEARS. *JB
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING THE TRANSMISSION KEPT SLIPPING IN AND OUT OF GEAR. ALSO THE ELECTRONIC STABILITY CONTROL SYSTEM CAUSED THE VEHICLE TO DRIFT TO THE RIGHT OR LEFT. ALSO, THE LIGHTS FOR THE INSTRUMENT CONTROL PANEL FAILED. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE TECHNICIAN LOCATED SEVERAL DIAGNOSTIC ERROR CODES. THE FAILURE MILEAGE WAS 173,009. UPDATED 1/5/10 *CN THE DEALER REPLACED A SASH LIGHT SWITCH, UT THAT DIDN'T RESOLVE THE PROBLEM. UPDATED 01/06/10.*JB
VEHICLE WAS AT DEALER FOR LEFT AXLE SEAL LEAK. NEXT DAY VIBRATION NOTICED WHILE SLIGHT RIGHT TURN PRESSURE ON WHEEL. RETURNED VEHICLE TO DEALER. COULDN'T FIND PROBLEM ON LOT. AFTER TESTING ON ROAD FOR 2 MINS. IT WAS DETERMINED THAT TRANSMISSION HAD TOTAL FAILURE. *TR
TOTAL TRANSMISSION FAILURE ON 2000 CHEVROLE T IMPALA. *AK
TRANSMISSION FAILURE. VEHICLE MAKING GEAR WHINING, AND TRANSMISSION SLIPS AT HIGHWAY SPEED. SERVICE SHOP INDICATED THAT THERE IS A "SOLENOID SWITCH" THAT IS STUCK IN THE TORQUE CONVERTER. THERE IS A 50/50 CHANCE THAT THE DRUM IN THE TORQUE CONVERTER IS CRACKED, THEREFORE SHOP WON'T INVEST THE LARGE AMOUNT OF LABOR REQUIRED TO REPLACE THIS STUCK SWITCH. THE REPAIR WILL REQUIRE A COMPLETE TRANSMISSION REBUILD. 120,000 MILES ON VEHICLE. $1500 OF REPAIRS FOR A STUCK, $20 SWITCH. NOT RIGHT.*JB
DT*: THE CONTACT STATED THE CHECK ENGINE LIGHT ILLUMINATED INTERMITTENTLY. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION DROPPED TO THE LOWEST GEAR WITHOUT WARNING, AND HESITATED BEFORE ENGAGING TO THE NEXT GEAR. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. ALSO, THE FUEL GAUGE DISPLAYED AN INCORRECT READING. FINALLY, WHILE DRIVING 30 MPH, THERE WAS A RATTLING NOISE IN REAR WHEELS. THE LAST TWO PROBLEMS WERE INSPECTED BY A DEALER.
DT*: THE CONTACT STATED WHILE TRAVELING BETWEEN 15 AND 55MPH THE VEHICLE WILL SHIFT HARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TRANSMISSION WAS FLUSHED OUT. THE PROBLEM WAS WITH THE PRESSURE CONTROL SOLENOID IN THE TRANSMISSION. THE MANUFACTURER HAS BEEN ALERTED.
THE VEHICLE HAD 37,000 ON IT AND THE TRANSMISSION FAILED. HOWEVER, IT WILL START BUT HAS NO POWER. THE VEHICLE SOUNDED AS IF IT WAS IN A VERY LOW GEAR. CONSUMER STATED THAT THE VEHICLE WOULD NOT GO INTO REVERSE. THE CONSUMER TOOK THE VEHICLE INTO THE REPAIR SHOP. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
I HAVE HAD NUMEROUS PROBLEMS FROM DAY ONE WITH THIS CAR. AT 60,000 MILES, I HAD A TRANSMISSION FAILURE. THERE WAS A WHINING NOISE THAT CAME FROM THE ENGINE COMPARTMENT, USUALLY AT HIGHWAY SPEEDS IN 4TH GEAR, OR OVERDRIVE. I HAD THE CAR DIAGNOSED AT A TRANSMISSIOIN SHOP, AND WAS TOLD THAT IT WAS GOING TO NEED TO BE COMPLETELY REBUILT. THIS FAILURE COULD HAVE OCCURRED ON THE HIGHWAY, IF I HAD NOT BEEN VIGILANT IN MY INVESTIGATION OF THE PROBLEM. AS A RESULT, I HAD A HUGE REPAIR BILL, WAS WITHOUT THE CAR FOR 1 WEEK, AND HAD TO PAY FOR A RENTAL TO DRIVE TO WORK. TO CORRECT THE PROBLEM THE TRANSMISSION AND TORQUE CONVERTER HAD TO BE REBUILT, AND REPALCED. SPECIFIC PARTS THAT I KNOW OF WERE, THE "TORRINGTON BEARING", WHICH CAUSED FAILURE OF A SET OF PLANETARY GEARS, AND THE 4TH GEAR SPLINE. THE REPAIRMAN SAID THAT THE BEARING AND THE 4TH GEAR SPLINE ARE OF SUBSTANDARD QUALITY, AND THAT REPLACEMENT PARTS HAVE PURPOSELY BEEN MADE STRONGER, AND HEAT TREATED, BECAUSE THIS IS A KNOWN PROBLEM IN THESE TRANSMISSOINS.60'000 MILES IS MUCH TOO EARLY FOR A FAILURE OF THIS TYPE TO OCCUR. TOTAL REPAIR BILL WAS OVER $2,500.00.*AK
PERIODIC TRANSMISSION SLIP FROM INITIAL DATE OF PURCHASE - DEALER COULD NOT DUPLICATE WHEN TAKEN IN FOR SERVICE, UNTIL OUT OF WARRANTY. REFLASH E-PROM/UPDATE DONE AT 75K MILES TO CORRECT PROBLEM. NOW AT 110K DEALER SAYS NEW TRANSMISSION IS NEEDED AS CAR IS EXHIBITING SAME PROBLEMS. CAR HEADLIGHTS GO OUT WHEN USING HIGH BEAMS. CAR HAS LOST ALL POWER TWICE WHEN DRIVING AND COMPLETELY SHUT OFF, THUS CAUSING A SIGNIFICANT STEERING PROBLEM UNTIL THE CAR COULD BE STOPPED. GROUNDING WIRES ADDED TO SEE IF CORRECTION COULD BE MADE. LIGHTS & CAR HAVE NOT QUIT YET, BUT TRANSMISSION CONTINUES TO EXHIBIT SHIFTING PROBLEMS WITH CHECK ENGINE LIGHT COMING ON. WHEN CAR IS SHUT OFF THE ENGINE LIGHT WILL GO OUT AND NOT COME BACK ON AND THE CAR WILL RESET IT SELF AND RUN OKAY FOR AWHILE. THE CAR ALSO EXHIBITS A LOUD WHINING NOISE WHEN THE SLIPPAGE / JERKING IS ABOUT TO OCCUR. GM WILL NOT ALLOW CONVERSATION WITH ANYONE BUT A CUSTOMER SERVICE PERSON. ALL FILE NUMBERS GIVEN TO ME BY GM PERSONNEL WHEN CAR WAS UNDER WARRANTY ARE NOT LOADED INTO THEIR DATA BASE, THUS NOTHING CAN BE DONE, MILEAGE IS TOO HIGH AND THESE THINGS ARE EXPECTED TO HAPPEN. *NM
MY 2000 CHEVY IMPALA HAS TRANSMISSION PROBLEMS THAT MAY RESULT IN ME HAVING TO PURCHASE ANOTHER ONE. THIS CAR WAS SHIPPED OUT WITH A 4T65-E TRANNY, WHICH HAS MORE PROBLEMS THAN THE LAW SHOULD APPROVE. IN MY CURRENT RESEARCH I HAVE FOUND HUNDREDS OF RECALLS CONCERNING THE 4T65-E ALL IN DIFFERENT GM VEHICLES. MY IMPALA'S TRANNY IS ABOUT TO GO, THE SYMPTOMS ARE HARD SHIFTING FROM 1ST TO 2ND GEAR. I DON'T THINK IT'S FAIR THAT I WAS SOLD A CAR WITH A DEFECTIVE TRANSMISSION. THIS PROBLEM SHOULD BE CORRECTED.*AK
TRANSMISSION FAILURE OF MY 2000 IMPALA WITH ONLY 20,000 MILES ON IT. IT IS THE WEEKEND AND HAVE NOT HAD A CHANCE TO CALL DEALER TO FIND OUT IF THEY WILL COVER DAMAGE. WILL WRITE AGAIN LATER WITH MORE INFO. 3-21-2004. *JB
TRANSMISSION FAILURE AND POWER STEERING PUMP FAILURE.*AK
WHILE GRADUALLY ACCELERATING FROM 42 TO 43 MPH THE ENGINE SURGES AND THEN SETTLES BACK DOWN. DEALER STATES THEY FOUND CODES THAT INDICATE A SOLENOID PROBLEM IN THE TRANSMISSION. I ONLY HAVE 52,000 MILES ON THE CAR. DEALER ALSO STATES THAT THE TRANSMISSION COULD CHANGE TO ANY GEAR AT ANY TIME OR SPEED. *JB
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING TRANSMISSION WILL LOCK UP, LOCKING THE REAR TIRES, AND IT WILL BE HARD TO CONTROL THE VEHICLE. CONSUMER WILL BE FORCED TO PULL OVER. *AK
CONSUMER STATED THAT WHEN PUTTING VEHICLE IN PARK ON A HILL THE VEHICLE WOULD POP OUT OF PARK AND START TO ROLL BACK IN REVERSE, CAUSING DAMAGE TO THE VEHICLE. DEALER NOTIFIED. *AK
STEERING COLUM IN MY CAR HAS A CLUNK/VIBRATOIN. THE ENGINE CRADLE WAS REPLACED AND I WAS TOLD THAT THIS WAS THE PROBLEM , BUT LATER THE NOISE RETURNED AFTER THE 36000 WARRANTY WAS OVER. NOW DEALER TELLS ME THAT MY EXTENDED WARRANTY THAT I PAID FOR WOULD NOT COVER THE REPAIR.ALSO THE CAR IS HAVING TRANMISSION PROBLEMS, STILL WAITING TO SEE IF THEY CAN FIND THE PROBLEM.... HAVE BEEN TOLD THAT IF NO CHECK ENGINE LIGHT COMES ON THEN THERE IS NOTHING WRONG. I AM GOING TO LEAVE WITH THE DEALER AND HAVE THE SERVICE MGR DRIVE, BUT NOT A LOT OF HOPE IN THIS.*AK
THE VEHICLE ROLLED BACKWARDS WHILE ON A HILL. *JB
WHEN SHIFTING TO PARK INDICATOR SHOWS IT WAS IN PARK, BUT INTERMITTENTLY VEHICLE WILL ROLL A FEW INCHES IN EITHER DIRECTION. DEALER STATED THERE WAS A PROBLEM WITH PARK LOCK PIN, HAS NOT BEEN REPAIRED AT THIS TIME. IF CALLING LEAVE NAME AND PHONE NUMBER ONLY, NO MESSAGE!*AK CONSUMER STATES VEHICLE ROLLS ON FOOT IN BOTH DIRECTIONS AND THEN ROCKS BACK AND FORTH BEFORE STOPS. *YH
CONSUMER STATED THE TORQUE CONVERTER CLUTCH TAKES A LONG TIME TO LOCK UP ON THE TRANSMISSION IN COLD WEATHER, CONSUMER WAS INFORMED BY A GM REP THAT THIS OCCURRENCE IS NORMAL, AFTER CHECKING IN THE GM SERVICE MANUAL, CONSUMER DISCOVERED THE TORQUE CONVERTER CLUTCH DOES NOT LOCK UP UNTIL THE FLUID TEMPERATURE IN THE TRANSMISSION REACHES 266 DEGREES FAHRENHEIT, CONSUMER STATED WHEN THE TORQUE CONVERTER CLUTCH IS NOT LOCKED UP, THE VEHICLES HIGHWAY GAS MILEAGE IS NOT CLOSE TO WHAT WAS ADVERTISED ON THE PRICE STICKER OF CAR.*JB
ABS LIGHT KEEPS BLINKING ON ANF OFF. ALSO, TRACTION CONTROL LIGHT ON. BRAKES AND ROTORS KEEP PREMATURELY WEARING OUT. HAD VEHICLE REPAIRED TWICE, BUT PROBLEM STILL EXISTS. *AK
THE SHIFT LEVER FAILED AND WAS REPLACED. *YD
MY TRANSMISSION IN MY 2000 IMPALA IS GONE ,MILEAGE UNDER 22,000, DEALERSHIP IS REPLACING TRANSMISSION, I CONTACTED GMC CUSTOMER SERVICE DEPT THEY OFFER ME A TRANSMISSION COMPONENT LETTER WARRANTY FOR 5 YR OR 60,000 MLES WHATEVER COME FIRST, I AM UPSET THAT THE DEALERSHIP IS REPLACING THE TRANSMISSION WITH A SERTA TRANSMISSION , THATS WHY I CONTACTED GMC THEY OFFER THIS LETTER HAS CUSTOMER SATIFACTION , I QUESS I HAVE TO OTHER CHOSE BUT TO ACCEPT THE WARRANTY LETTTER , BECAUSE IT WILL COVER THE SERTA TRANSMISSION. *AK
WHEN VEHICLE PARKED ON SLIGHT INCLINE IT CAME OUT OF PARK WHEN SHIFT SELECTOR HIT BY ACCIDENT BY CHILD.CAR HIT TREE,WENT IN DITCHES,AND HIT POST HIT TREE WITH CHILD IN IT.NO KEY IN CAR. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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