Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2000 Chevrolet Impala submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 67 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 67, in the owner's own words
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
EXTERIOR LIGHTS 133,000 MILES LIGHTS WENT OUT ON MY 2000 IMPALA IN MAY 2014. THIS IS WHAT HAPPENED. I HAD FRACTURED MY LEFT RIB AT HOME AND WAS DRIVING TO THE EMERGENCY ROOM AT MERCY HOSPITAL WHEN I HIT MY BRIGHT LIGHTS, BECAUSE THE ROAD WAS DARK, AND ALL OF MY LIGHTS WHEN OUT. I PULLED OVER AND KEPT CLICKING THE LIGHTS LEVER AND IT WOULD GO FROM NO LIGHTS TO BRIGHT LIGHTS WITH EACH CLICK. I GOT THE LOW BEAM TO FINALLY COME BACK ON AFTER SEVERAL BACK AND FORTH CLICKS. THE POLICE STOPPED ME THAT NIGHT BECAUSE I HAD TO USE MY RIGHT HAND TO CLICK THE LIGHTS, WHICH IS ON THE LEFT SIDE OF THE CAR, WHICH CAUSED ME TO WEAVE A LITTLE. HE ALSO OBSERVED ME PULL OFF THE ROAD FOR A MINUTE, TO GET LIGHTS BACK ON. HE SAID HE THOUGHT I HAD BEEN DRINKING BUT SAW THAT I WAS HURT, 65 YEARS OLD, AND I EXPLAINED HOW MY LIGHTS HAD JUST GONE OUT ON ME WHILE I WAS DRIVING TO THE EMERGENCY ROOM AND I HAD TO KEEP CLICKING THE HIGH BEAM, LOW BEAM, BACK AND FORTH TO MAKE LOW BEAM COME BACK. HE SAW THAT I WAS HURT AND COULDN'T USE LEFT ARM AND HE SAW HOW I HAD TO LEAN OVER WITH RIGHT HAND TO KEEP CLICKING SWITCH TO GET MY LOW BEAMS TO COME BACK ON, KEEPING IN MIND, I?M IN SEVERE PAIN. I WAS ABLE TO GET LOW BEAM BACK ON WHILE THE OFFICER WAS STANDING THERE AND HE SAW THE PROBLEM AND UNDERSTOOD AND TOLD ME TO BE CAREFUL. NO TICKET. I DON?T USE MY HIGH BEAMS ANYMORE. ALSO, I HAVE NO LIGHTS IN THE CLUSTER, I CAN'T TELL MY SPEED, I USE MY PHONE TO SEE HOW FAST I'M GOING AND THEN SET THE AUTO DRIVE. I CAN'T SEE THE GAS GAUGE, BUT THE LOW FUEL LIGHT WORKS, IT WILL COME ON AND NO INDOOR LIGHTS ON TOP OF DOORS. HOWEVER THE RED SECURITY LIGHT ON THE DASHBOARD WORKS. WHEN I OPEN CAR DOOR IT'S COMPLETELY DARK, I HAVE TO USE A FLASHLIGHT OR MY PHONE TO SEE OR LOOK FOR THINGS. *TR
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE TURN SIGNAL LIGHTS, HAZARD LIGHTS, AND HEADLIGHTS SUDDENLY FAILED TO ACTIVATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
WHILE DRIVING AND HIGH BEAM ON, THE HEADLIGHTS TOTALLY GO OUT. MOVE LEVER ON STEERING COLUMN TO ACTIVATE LOW BEAM, THE LIGHTS COME BACK ON. THIS HAS HAPPENED A NUMBER OF TIMES AND IS VERY SCARY. *TR
I OWN A 2000 CHEVROLET IMPALA. THE DIMMER SWITCH ON THE STEERING COLUMN HAS FAILED/MISFUNCTIONED SEVERAL TIMES AND IS NOW LOCKED IN A PERMANENT "HI BEAM" POSITION. THE LIGHTS HAVE TOTALLY FAILED IN THE PAST. A WEBSITE NAMED "TOPIX.COM" HAS CITED MANY INSTANCES OF THIS TYPE OF LIGHT FAILURE, RESULTING IN SEVERAL NEAR MISSES AS REGARDS SERIOUS ACCIDENTS. T IS VERY APPARENT (AND EVIDENT FROM THE NUMBER OF COMPLAINTS FILED WITH YOUR OFFICE) THAT THIS IS A VERY SERIOUS SAFETY ISSUE FOR WHICH CHEVROLET IS DENYING THE EXISTENCE AND/OR RESPONSIBILITY OF ANY PROBLEM. THEY ARE SIMPLY IGNORING THIS SERIOUS ISSUE AND TRYING TO CHARGE ANYWHERE FROM $600 TO $800 TO FIX THIS PROBLEM THIS PROBLEM APPARENTLY EXTENDS THROUGH MANY MODEL YEARS, FROM 2000 (OR EARLIER)TO 2007/2008. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE DRIVING AT NIGHT IS KILLED BECAUSE OF THIS DEFECT. PLEASE ADVISE WHAT YOU HAVE DONE REGARDING PRIOR COMPLAINTS, AND WHAT YOU INTEND TO DO TO RESOLVE THIS ISSUE.. *TR
TURN SIGNALS HAVE STARTED NOT WORKING INTERMITTENTLY. NOT GOOD IF YOU HAVE TO MERGE INTO TRAFFIC ON THE HIGHWAY. I HAVE GOOGLED IT AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS ISSUE ALTHOUGH NOT ON THIS WEBSITE. MOST RESOURCES SAY IT IS THE HAZARD SWITCH. *TR
MULTI FUNCTION HEAD LIGHT SWITCH I OWN A 2000 CHEVROLET IMPALA I WAS DRIVING HOME FROM WORK THE OTHER NIGHT THE LIGHTS WENT OFF I HAD TO HOLD THE LEVER TO ENGAGE THE HIGH BEAMS THE LIGHTS CAME BACK ON AS LONG AS I HELD ON TO THE LEVER. I WENT TO THE AUTO PARTS STORE TO DISCOVER THAT THIS WAS A COMMON PROBLEM WITH CHEVROLETS THE REPLACEMENT PART WAS 330 DOLLARS VERY EXPENSIVE . *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE COMBINATION CONTROL SWITCH WAS DEFECTIVE. WHENEVER THE HIGH BEAMS WERE ON AND THE LOW BEAMS WERE ACTIVATED THEY WOULD NOT FUNCTION INDEPENDENTLY. THE GEAR LEVER BOX THAT WAS ILLUMINATED AT NIGHT ALSO FAILED. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 208,000.
MY DAUGHTER WITH HER PERMIT WAS DRIVING THE VEHICLE AND THE TURN SIGNALS STOPPED WORKING IN THE MIDDLE OF TRAFFIC. LUCKILY SHE PULLED OVER SAFELY AND I CONTINUED TO DRIVE HOME. THE HAZARDS WORKED FINE AND AFTER SOME RESEARCH, THE HAZARD SWITCH IS THE FAILURE. THIS HAS BEEN GOING ON INTERMITTENTLY FOR A MONTH AND FINALLY THEY WOULD WORK ONLY ONE TIME AFTER CAR WAS TURNED ON. MY LOCAL DEALER WANTED $400 DOLLARS FOR A $60 PART AND LABOR. THANK GOD FOR USED PARTS AND AN EASY DASH REMOVE ONLY SEVEN BOLTS INSTRUCTIONS ONLINE. DO IT YOURSELF FOR CHEAP. MY DAUGHTER AT 16 DID MOST OF IT AS I TOLD HER WITH INSTRUCTIONS. I DO LOVE CHEVY WILL REMAIN LOYAL BUT THEY NEED TO WAKE UP AND SOLVE SOME ISSUES. *TR
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED WHILE DRIVING AT SPEEDS OF 50 MPH, THE HIGH BEAMS WERE ENGAGED AND WHEN SET BACK TO LOW BEAMS, ALL INTERIOR AND EXTERIOR LIGHTS WERE ILLUMINATED ON THE VEHICLE. WITHIN MINUTES, THE LIGHTS WOULD SHUT OFF. THE FAILURE WOULD OCCUR INTERMITTENTLY FOR APPROXIMATELY SIX TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE SHE WAS ADVISED THAT THE MULTI-FUNCTION SWITCH WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED HAVING THE VEHICLE DIAGNOSED AT AN AUTHORIZED DEALER. THE DEALER CONFIRMED THE MECHANICS DIAGNOSIS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO REPLACED THE SWITCH ACCORDINGLY. THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 97,000.
I HAVE THE EXACT SAME PROBLEM AS THIS ONE BELOW. HOW DO I GET IT RESOLVED BEFORE I GET KILLED? CONSUMER COMPLAINT: ODI CASE NUMBER: 10321063 COMPONENT: EXTERIOR LIGHTING DETAILS: TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. OCCURRENCES: 1 INJURIES: 0 FAIL DATE: 12/01/2009 DEATHS: 0 DATE ADDED TO DATABASE: 3/19/2010 [FILE] YOUR OWN COMPLAINT ON THIS MODEL CAR. *TR
TURN SIGNALS INOP (INTERMITTENT/ FREQUENT) - WIGGLING HAZARD SWITCH MAKES THEM FUNCTION FOR AWHILE. FOUND DEFECTIVE OEM SWITCH. *TR
TURN SIGNALS STOP WORKING INTERMITTENTLY. IT PROBABLY HAPPENED 1 OUT OF 10 TIMES. THE DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. THEY START WORKING AGAIN IF THE HAZARD LIGHTS ARE TURNED ON AND THEN OFF. DEALERSHIP SAID THE UNIT NEEDED TO BE REPLACED. PART $74.00 INCLUDING LABOR $220.00. NO ACTION HAS BEEN TAKEN. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA LS PURCHASED BRAND NEW IN 2000. HE STATED THAT THE EXTERIOR TURN SIGNALS BECAME INOPERABLE INTERMITTENTLY. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON HIS VEHICLE. THE CONTACT WAS ADVISED THAT THE TURN SIGNAL SWITCH NEEDED TO BE REPLACED. NO REPAIRS HAD BEEN MADE TO THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE UNDER 88,647. UPDATED 01/12/10. *LJ THE CONSUMER ALSO STATED THE HAZARD LIGHTS DID NOT WORK AS WELL. UPDATED 01/13/10
2000 CHEVROLET IMPALA. TURN SIGNALS QUIT WORKING INTERMITTENTLY,WILL START IF HAZARDS ARE PUSHED. *TR
TL*THE CONTACT OWNS A 2000 CHEVY IMPALA. THE LEFT AND RIGHT TURN SIGNALS ARE INOPERABLE. THE CONTACT IS AWARE OF THE SAFETY RISK AND THE POSSIBILITY OF A CRASH OCCURRING. THE FAILURE MILEAGE 42382. UPDATED 9/17/09 *CN UPDATED 09/18/09.*JB
THE TURNING SIGNALS ON MY 2000 CHEVROLET IMPALA FAIL INTERMITTENTLY. I HAVE NOW HAD SEVERAL CLOSE CALLS AS A RESULT. A SIMPLE SEARCH ON THE INTERNET REVEALS THIS IS NOT A UNUSUAL PROBLEM WITH THESE CARS. JUST PASSING THIS ALONG IN CASE ENOUGH PEOPLE HAVE THE SAME PROBLEM. *TR
TURN SIGNAL WILL GO OUT AT RANDOM TIMES AND WORK AGAIN ONCE I HIT THE HAZARD SWITCH. *TR
I HAVE A 2000 CHEVY IMPALA AND THE TURN SIGNALS FLASHER STOPS WORKING EVERY NOW AND THEN AND I FOUND MANY OTHER COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. I HAVE TO PUSH THE HAZARD SWITCH A FEW TIMES TO GET THE SIGNALS TO START WORKING AGAIN. IT IS VERY HARD TO TELL WHEN THE SIGNALS STOP FLASHING BECAUSE THE LIGHT STILL COMES ON AND TURNING WITHOUT A SIGNAL IS NOT ONLY GOING TO GET ME A TICKET BUT IT'S DANGEROUS. I ALSO READ THAT CHEVY HAD TO DO A RECALL ON THE SAME TYPE OF PROBLEM ON THE MALIBU BUT HAVE NOT ISSUED A RECALL ON THE IMPALA. *TR
TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT REPLACED THE COMPUTER CHIPS FOR THE TURN SIGNAL AND ANOTHER UNSPECIFIED COMPONENT AND WAS CHARGED $268 FOR THE REPAIRS. HE STATED THAT HIS VEHICLE ONLY HAD 60,000 MILES. THE FAILURE MILEAGE WAS 60,000.
TURN SIGNALS NOT WORKING WITH NO APPARENT REASON. THIS ISSUE WILL HAPPEN AND THEN START WORKING AND THEN QUIT AGAIN. NOTHING HAS BEEN ABLE TO HELP THE ISSUE. *TR
MY CAR IS A 2000 CHEVY IMPALA. THE HIGH BEAM SWITCH WILL NOT CHANGE THE LIGHTS FROM LOW TO HIGH. AS WE ALL KNOW SOME ROADS ARE DARKER THAN OTHERS AND HARDER TO SEE AT NIGHT. I CANT PUT MY LIGHTS ON HIGH BEAM AND 2 NIGHTS AGO I HIT A BLOWN TIRE OFF A SEMI THE DAMAGE WAS MINIMAL BUT COULD HAVE BEEN FATAL. I AM A GOOD DRIVER WITH OVER A MILLION MILES ACCIDENT FREE. GM NEEDS TO DO SOMETHING ABOUT THIS. I HAVE READ ABOUT A LOT OF THESE CARS WITH THE SAME PROBLEM. *TR
THE TURN SIGNALS AND HAZARD LIGHTS ON MY 2000 IMPALA DO NOT WORK ALL THE TIME. THE PROBLEM HAS BEEN GETTING PROGRESSIVELY WORSE. THE TURN SIGNALS MAY WORK ABOUT 40% OF THE TIME. WHEN THEY DO WORK THEY MAY JUST QUIT W/O WARNING. THIS IS A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESS. WHEN THE PROBLEM FIRST STARTED TO OCCUR, I COULD TURN ON THE HAZARDS AND THIS WOULD JUMP START THE BLINKERS AND THEY WOULD WORK FOR A WHILE. THIS NO LONGER WORKS, BOTH THE HAZARDS AND THE TURN SIGNALS ARE INTERMITTENT. I AM NOT THE ONLY IMPALA OWNER TO EXPERIENCE THIS PROBLEM. THIS APPEAR TO BE A WIDE SPREAD DEFECT WITH THE IMPALAS. THIS PROBLEM IS SIMILAR TO THE FOLLOWING EXISTING VEHICLE RECALL FOR THE 2000 CHEVROLET MALIBU... CAMPAIGN NUMBER: 03V327000 DATE: 2003-AUG-28 . WHY WAS THIS CONSIDERED A GREAT ENOUGH SAFETY HAZARD TO WARRANT A RECALL ON THE MALIBU BUT NOT ON THE IMPALA. PLEASE INVESTIGATE THIS IS A SERIOUS HAZARD AND NEEDS TO BE RECALLED. *TR MODEL YEAR 2000 MAKE: CHEVY MODEL: IMPALA ENG: 3.4 V6
JUST RECENTLY MY 2000 IMPALA BEGAN TO GIVE ME PROBLEMS WHEN I USED MY BLINKERS. IT FIRST BEGAN WHEN I JUST USED THE LEFT TURN SIGNAL, ALL OF MY WARNING LIGHTS ON THE CLUSTER CAME ON AND THE ALARM SOUND OF THE KEY BEING LEFT IN THE IGNITION WHEN THE SWITCH WOULD BE OFF, YET THE ENGINE WOULD BE RUNNING. LATER IT BEGAN TO STALL THE ENGINE. THEN LATER IT BEGAN DOING ALL OF THIS USING EITHER TURN SIGNAL. I HAVE BOUGHT EACH AND REPLACED THEM EVEN TO REPLACING THE CLUSTER AS NO ONE HAS BEEN ABLE TO FIND WHAT IS CAUSING ALL OF THIS. I COULD REALLY USE SOME HELP IN GETTING TO ROOT OF THIS PROBLEM. I AM A GREAT-GRANDMOTHER AND AM SCARED TO RIDE THEM IN MY CAR. THIS HAS NOW BEGAN HAPPENING EVERY TIME I USE THE TURN SIGNAL. GOOD THING I LEARNED THE HAND SIGNALS. I HAVE BEEN A FAITHFUL CHEVROLET PERSON, I WOULD REALLY HATE TO HAVE TO GO TO ANOTHER MAKE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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