2000 Chevrolet Impala Suspension Problems

I HAVE SEEN A LOT OF PEOPLE SAY THAT THEIR RACK AND PINION HAS BROKEN AND THEY HAVE FIX IT AND IT HAS BROKEN AGAIN. THE RACK AND PINION ON MY CAR HAS BROKEN. I DONT FEEL VERY COMFORTABLE WITH DRIVING THIS CAR AT ALL. THEY TOLD ME THAT THE TIRE IS ABOUT TO FALL OFF. CAN YOU PLEASE GET THIS FIX. THE CAR HAS BEEN DRIVING VERY WELL ON THE STREETS AND HIGHWAY. IT HAS STARTED TO SHAKE WHILE I WAS ON THE HIGHWAY. I MADE IT HOME SAFE TO BE TOLD THAT MY RACK AND PINION HAD BROKE. I FEAR FOR MY LIFE IF SOMETHING WOULD HAVE HAPPEN AS I WAS DRIVING ON THE HIGHWAY.

NHTSA ID

10823725

Incident

Jan 30, 2016

Mileage

181,038 mi

MY 2000 CHEVY IMPALA HAS REAR END NOISES WHEN DRIVING OVER SLIGHT ROAD BUMPS. MY MECHANIC INSPECTED CAR REAR END AND FOUND BOTH REAR STRUT TOWERS BADLY RUSTED, ESPECIALLY IN TRUNK, WITH NOT MUCH SUPPORT FOR STRUT MOUNTS. I WAS TOLD THE REAR END WILL EVENTUALLY COLLAPSE AND CAR WILL NOT BE DRIVABLE. CURRENTLY, THERE IS VERY LITTLE ROOM BEFORE STRUT MOUNTS WILL TOUCH BOTH REAR TIRES DUE TO RUSTED STRUT TOWERS, A DEFINITE SAFETY CONCERN. WHAT I READ ELSEWHERE IS THAT ON THE FIRST 2000 NEW YEAR W-BODY DESIGN, THERE IS OVERLAPPING SHEET METAL AT THE TOP OF THE TOWERS, THAT GM DID NOT SEAL. SO IT'S A HUGE MOISTURE TRAP, CAUSING RUST TO OCCUR. LATER YEARS GM PUT IN PLASTIC SHIELDS IN THE WHEEL WELLS. AND WHETHER THEY PUT A SEALER IN WHERE THE METAL PANELS OVERLAP WASN'T MENTIONED. THIS 15 YEAR OLD CAR HAS VERY LITTLE OVERALL BODY RUST, BELOW AVERAGE MILES, MECHANICALLY RUNS GREAT AND HAS MANY MORE MILES TO GO. IT IS UNFORTUNATE THIS GM OBVIOUS DESIGN FLAW NOW HAS TO COST ME TO REPAIR IF I WANT TO CONTINUE DRIVING MY CAR. VERBAL ESTIMATES QUOTED ARE ACTUALLY MORE THAN KELLY BLUE BOOK VALUE OF THE CAR. I HAVE BEEN A LOYAL CHEVY OWNER STARTING WITH MY FIRST 1963 CHEVY BISCAYNE. THIS IS MY FIRST MAJOR COMPLAINT ABOUT GM BECAUSE THIS IS NOT DUE TO MY ABUSE OR NEGLIGENCE. HOWEVER, DUE TO THE LACK OF FORESIGHT TO THIS DESIGN FLAW, GM SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE.

NHTSA ID

10723009

Incident

Mar 27, 2015

I HAVE A 2000 IMPALA THAT HAS THE REAR STRUT TOWERS BEGINNING TO RUST OUT BADLY. THERE HAS BEEN NO INCIDENT YET AS I CAUGHT THIS ON ONE OF MY VEHICLES INSPECTIONS. IF THIS WERE TO RUST COMPLETELY OUT THE REAR TIRES COULD COME OFF OF THE CAR WHILE IN MOTION. I HAVE TRIED TO CONTACT GENERAL MOTORS, BUT GOT NO RESPONSE. THIS DEFECT RENDERS TO CAR PRETTY MUCH USELESS. THANKS FOR YOU TIME. *TR

NHTSA ID

10293226

Incident

Nov 16, 2009

Mileage

113,000 mi

TL*THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE FRONT END OF HER VEHICLE VIBRATES SEVERELY. THE TIE ROD ENDS, RACK, TRANSMISSION MOUNTS, TIRES, INTERMEDIATE SHAFT, AND BOTH AXLES HAVE BEEN REPLACED, BUT THE VIBRATION STILL PERSISTS. ON MARCH 6, 2009, THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC AND PAID $600 TO HAVE THE VEHICLE REPAIRED. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER INFORMED HER TO TAKE THE VEHICLE TO ANOTHER DEALER FOR DIAGNOSTIC TESTING, WHICH WOULD COST $88. THE FAILURE MILEAGE WAS 125,000.

NHTSA ID

10260955

Incident

Mar 3, 2007

Mileage

125,000 mi

VEHICLE WAS AT DEALER FOR LEFT AXLE SEAL LEAK. NEXT DAY VIBRATION NOTICED WHILE SLIGHT RIGHT TURN PRESSURE ON WHEEL. RETURNED VEHICLE TO DEALER. COULDN'T FIND PROBLEM ON LOT. AFTER TESTING ON ROAD FOR 2 MINS. IT WAS DETERMINED THAT TRANSMISSION HAD TOTAL FAILURE. *TR

NHTSA ID

10207517

Incident

Oct 30, 2007

Mileage

72,469 mi

EVER SINCE I BOUGHT MY CAR I HAVE HAD PROBLEMS WITH MY WHOLE POWER STEERING AND SUSPENSION SYSTEM. I HAVE SPENT OVER $2000 DOLLARS OVER THE PAST TWO YEARS FIXING PARTS THAT RELATE TO ANYTHING FROM THE WHEEL BEARING, RACK & PINION, BALL JOINTS AND NOW LOOKS LIKE MY POWER STEERING IS READY TO GO OUT. BASICALLY EVERYTHING MAJOR ON THE FRONT HAS FAILED. MY WARRANTY WOULDN'T COVER BECAUSE THEY SAID IT'S NORMAL WEAR AND TEAR. I FEEL IT'S A DEFECT BECAUSE IT SEEMS LIKE THE SAME THINGS KEEP FAILING OVER AND OVER. I REALLY DEPEND ON MY CAR TO GET TO WORK AND FEEL THIS IS A MATTER THAT NEEDS TO BE LOOKED AT A LITTLE MORE CLOSER AND TAKEN SERIOUSLY BECAUSE FROM WHAT I SEE, A LOT OF 2000 CHEVY IMPALA OWNERS HAVE COMPLAINED ABOUT THE SAME THING. THIS LEADS ME TO BELIEVE THAT THIS IS A PROBLEM THAT THE DEALERS OR THE MANUFACTURER SHOULD TAKE CARE OF AND LOOK A POSSIBLE REIMBURSEMENT FOR MANY CUSTOMERS THAT HAVE HAD THE SAME PROBLEMS, THANKS.*JB

NHTSA ID

10152152

Incident

Dec 2, 2005

DT*: THE CONTACT STATED WHEN TURNING THE STEERING WHEEL THERE WAS A CLANKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP IN MARCH 2004, WHERE THE REAR STABILIZER LINK AND FRONT LOWER CONTROL ARM BUSHINGS WERE REPLACED AND LUBRICANT WAS APPLIED TO THE STEERING SHAFT. AFTER THE REPAIRS THE NOISE DID NOT COMPLETELY CEASE, AND THE VEHICLE IS CURRENTLY AT THE DEALERSHIP. THE DEALERSHIP HAS DETERMINED THE STEERING SHAFT NEEDS TO BE REPLACED. *AK UPDATED 2/13/2006 - *NM

NHTSA ID

10146562

Incident

Mar 1, 2004

Mileage

115,000 mi

DT: THE CONSUMER STATED WHILE STOPPING AT A RED LIGHT A STRANGE ODOR ENTERED THE VEHICLE FOLLOWED BY A LOSS OF POWER STEERING. HE MANAGED TO DRIVE THE VEHICLE TO THE DEALER, WHERE THE DEALER DETERMINED THAT VEHICLE WAS LEAKING POWER STEERING FLUID. THE DEALER REPLACED THE POWER STEERING FLUID HOSE AT THE CONSUMER EXPENSE. *AK THE CONSUMER WAS TOLD THE SERPENTINE NEEDED TO BE REPLACED. THERE WAS DAMAGE TO THE SUSPENSION. UPDATED 01/11/06. *JB

NHTSA ID

10145297

Incident

Dec 8, 2005

Mileage

54,850 mi

SINCE SHORTLY AFTER CAR WAS PURCHASED THERE IS A NOTICEABLE CLUNKING/POPPING NOISE COMING FROM THE RIGHT FRONT OF THE CAR. THIS IS ESPECIALLY HEARD WHEN GOING OVER A BUMP. ORIGINAL THOUGHT WAS THAT IT WAS EITHER AN ARM OR A JOINT. DEALER SAID IT WAS NOT A PROBLEM AND SUBSEQUENT COMPLAINTS HAVE RESULTED IN MY BEING TOLD IT WAS EITHER "IN MY STEERING COLUMN" (WHICH I FIND ODD SINCE THAT IS ON THE LEFT), OR A "NOISE THAT DOESN'T MEAN ANYTHING", OR "SOMETHING TYPICAL TO ALUMINUM ROCKERS", OR EVEN THAT IT WAS SOMETHING THEY HEARD MANY COMPLAINTS ABOUT BUT IT WASN'T HURTING ANYTHING. I HAVE HAD THE CAR SINCE IT WAS NEW IN NOVEMBER 2000 SO APPARENTLY THE NOISE IS NOT A SAFETY HAZARD, OR AT LEAST NOT TO ME, AND NOT YET. I REMAIN CONCERNED AND COMPLAIN ABOUT IT ALMOST EACH TIME I TAKE IT IN TO THE MECHANIC FOR ANY OTHER WORK. TODAY THE LOCAL CHEVROLET REP OFFERED TO PAY 50% OF THE REPAIR COST TO DO SOMETHING TO THE STEERING WHICH THEY THINK IS THE CAUSE, BUT WHY SHOULD I PAY FOR SOMETHING THEIR CAR DOES THAT IT SHOULD NOT? BESIDES, I DON'T THINK A RIGHT FRONT TIRE AREA NOISE IS MUCH RELATED TO THE STEERING. INCIDENT DATE IS SINCE SHORTLY AFTER I PURCHASED THE CAR. *JB

NHTSA ID

10107635

Incident

Dec 31, 2000

Mileage

100 mi

THERE IS A "POPPING" NOISE FROM THE FRONT END WHEN TURNING STEERING WHEEL TO THE LEFT. THE DEALER "LUBED" THE PART, HOWEVER IT DID NOT CURE THE PROBLEM.*AK

NHTSA ID

10030770

Incident

Jul 30, 2003

WHILE DRIVING AND WITHOUT WARNING FRONT BALL JOINT SNAPPED. DEALER NOTIFIED.*AK

NHTSA ID

10031438

Incident

Jul 24, 2003

FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK

NHTSA ID

10025580

Incident

Jul 2, 2003

Mileage

37,645 mi

WHEN VEHICLE EXCEEDED THE SPEED OF 35 MPH, THERE WAS A SHIMMY IN THE FRONT END. *JB

NHTSA ID

10015596

Incident

Jul 10, 2001

Mileage

18,000 mi

THE LIGHTS ON THE DASH BOARD WERE TOO BRIGHT, WHICH BLINDED THE CONSUMER WHEN DRIVING AT NIGHT. ALSO THE ENGINE LIGHT ILLUMINATED. THE CONSUMER STATED THE STEERING SYSTEM ON THE VEHICLE REQUIRED HIGH EFFORT TO TURN THE STEERING WHEEL WHEN CORNERING, VEHICLE COURSE CORRECTIONS, AND HOLDING THE STEERING WHEEL IN ONE POSITION, WHICH CAUSED INJURIES. *DT *JB THE REAR SIDE VIEW MIRRORS, BLOCK THE CONSUMER'S VIEW OF THE ONCOMING LANE AND FELT THAT THE SENSOR SHOULD BE AT EYE LEVEL, THE A/C PORTS ON THE DASH BLOW ON THE OPERATOR'S FINGERS AND OR SHOULDERS AND CAUSED SERIOUS DISTRACTIONS, THE HORN IS HARD TO FIND (SPECIFICALLY FOR THE ELDERLY), THERE WAS A WIND NOISE IN THE BACK DOORS, A RATTLE IN THE FRONT STRUT, AND A RUMBLING NOISE HAD COME FROM THE HEATER BLOWER. SCC *CB

NHTSA ID

10011234

Incident

Jan 1, 1901

ROLLING BACKWARDS AT A STOP.SHAKING/SHIMMYING OF STEERING WHEEL--HAD TO REPLACE ROTORS/BRAKES AT MY OWN EXPENSE BECAUSE WARRANTY EXPIRES AT 36,000.I ALSO HAD TO REPLACE THE MODULE BECAUSE IT WAS MALFUNCTIONING,THE PISTONS/RINGS AND THE ABS SYSTEM WAS ALSO MALFUNCTIONING--STILL AT MY OWN EXPENSE.NOW,I'M HAVING PROBLEMS WITH MY STEERING AND FRONT END MAKING CLUNKING NOISES.I BOUGHT THE CAR WITH 17,500 OR SO ON IT,AND NOW 24,000 MILES OR SO LATER I'M SPENDING A FORTUNE ON THE UPKEEP OF AN APPARENT LEMON.SURE WISH CHEVY WOULD DO SOMETHIN ABOUT IT INSTEAD OF GIVING US THE RUN-AROUND. NLM

NHTSA ID

759858

Incident

Mar 26, 2002

FRONT OF VEHICLE WAS RATTLING WHEN MAKING TURNS AT SLOW SPEED. DEALER REPLACED ENGINE CRADLE. IN AUGUST OF 2001 RATTLING RETURNED. DEALER REPLACED STEERING UPPER SHAFT.*AK

NHTSA ID

8003949

Incident

Jun 6, 2001

CLUNKING NOISE IN FRONT END, FEELS LOOSE. DEALER CHECKED AND VERIFIED THAT SNAPPING FEELING IN THE STEERING WHEEL, REMOVE INTERMEDIATE SHAFT FROM INSPECTION FOR PROPER LUBE, WILL REQUIRE SHAFT LUBE, NOT CURRENTLY AVAILABLE, THERE IS A SOFT AUDIBLE CLUNK IN FRONT END NOT FELT THROUGH THE STEERING WHEEL DURING PARKING LOT TEST DRIVE, INSPECT FRONT SUSPENSION CRADDLE , OLD STYLE WELDS, ORDERED FRONT CRADDLE, ORDERED GREASE KIT, WAITING FOR INFORMATION REGARDING CRADLE REPLACEMENT.

NHTSA ID

9005884

Incident

Nov 29, 2001

ON MAY 15, 01 TOOK VEHICLE TO A LOCAL CHEVROLET DEALER IN REFERENCE TO THE HUMMING NOISE COMING FROM MY WHEELS. THEY FOUND RIGHT FRONT STRUT WAS BOTTOMING OUT AND COLLAPSING WITH HITTING BUMP AND LEFT FRONT HUB BEARING WAS ROARING. BOTH OF THESE WHERE REPLACED AT NO COST AS VEHICLE WAS STILL UNDER WARANTY. I ASKED ABOUT THE REAR WHEELS AND WAS TOLD THEY WHERE FINE. ON THIS DATE NOVEMBER 05,01 ONLY 6 MONTHS LATER I HAD TO TAKE MY CAR BACK TO THE SAME DEALER IN MY AREA FOR THE SAME THING THAT SHOULD HAVE BEEN FIXED IN THE FIRST PLACE. THIS TIME THEY FOUND RIGHT REAR BEARING AND HUB WAS BAD. THIS WAS REPLACED AT A COST OF 544.60. DUE TO THE FACT THAT I HAVE AN EXTENDED WARRANTY ON THIS VEHICLE I ONLY HAD TO PAY THE DEDUCTIBLE. I SHOULD NOT HAVE TO HAVE PAID ANYTHING HAD THIS BEEN FIXED IN THE FIRST PLACE. I ALSO HAVE TO PURCHASE A NEW TIRE AS THIS PROBLEM CAUSED MY TIRE TO BE CUPPED IN THE INSIDE AND THEREFORE I STILL HAVE THE HUMMING NOISE EVEN THOUGH PROBLEM WAS SUPPOSEDLY FIXED. I HAVE TWO MORE WHEELS TO GO, ANY SUGGESTIONS?

NHTSA ID

754130

Incident

Oct 30, 2001

TOOK THE CAR IN AT 7K MILES REGARDING THE THUMP NOISE IN THE FRONT END. SHIMS WERE ADDED WHICH CORRECTED THE PROBLEM. AT 28K MILES I TOOK IT IN AGAIN FOR THE SAME PROBLEM AND WAS TOLD THE RACK AND PINION NEEDED REPLACEMENT. GM IS AWARE OF THE PROBLEM SINCE SEVERAL IMPALA'S ARE HAVING THIS PROBLEM AT 30K MILES. THE MNAUFACTURER IS NOT IN BUSINESS AND I WAS TOLD THEIR "TECHNICHANS AT GM ARE WORKING ON THE PROBLEM". I FILED A COMPLAINT WITH GM AND WAS TOLD THEY DID NOT HAVE A DATE WHEN THE NEW PARTS WOULD BE IN TO FIX MY CAR. WAS TOLD TO CONTINUE DRIVING, THERE IS NO DANGER IN DRIVING WITH A BROKEN RACK AND PINION. AFTER FILING THE COMPLAINT I WAS TOLD BY THE DEALER THE PART WILL BE IN IN APPROX 3 WEEKS. NOT A HAPPY CUSTOMER WITH GM AS I FEEL DRIVING THE CAR BROKEN IS ENDANGERING MY LIFE AS WELL AS MY CHILDS. THEY ARE CORRECTING THE PROBLEM IN THE 2001 MODEL BUT SEEM TO NOT BE CONCERNED ON GETTING REPEAT CUSTOMERS.*AK

NHTSA ID

752613

Incident

Aug 1, 2001

VEHICLE EXPERIENCING NOISE IN STEERING WHEEL. DEALER REPLACED RACK AND PINION,/CAM AND TOE, AND FRONT SUSPENSION. BUT PROBLEM STILL OCCURRING. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER.*AK

NHTSA ID

894357

Incident

Aug 9, 2001

WHILE TRAVELING AT 65 MPH HEARD A NOISE, SOON AFTERWARDS VEHICLE WAS SHAKING OUT OF CONTROL. DEALER STATED THAT REAR TORQUE ARM AXLE HAS BROKEN. *AK THE LEFT REAR TORQUE ARM BROKE AT A THREAD JOINT, THE TORQUE ARM WAS HOLLOW AND HAD A SLIGHT BEND. *SLC

NHTSA ID

885967

Incident

Mar 27, 2001

NO SUMMARY LISTED FOOR ABOVE VEHICLE. *AK

NHTSA ID

740777

Incident

Nov 19, 1999

CLICKING/SNAPPING NOISE IN THE FRONT END, WHEN THE STEERING WHEEL IS TURNED AT A STOP. DEALER INSTALLED A SHIM KIT IN THE ENGINE CRADDLE, PROBLEM STILL EXIST. NOW STATES THE CRADDLE WILL REQUIRE REPLACEMENT. *AK

NHTSA ID

740616

Incident

Sep 1, 2000

PAINT IS PEELING OFF OF FRONT BUMPER AND GRILL HAS BEEN PAINTED 4 TIMES AND IS STILL PEELING OFF/ REPLACED 4 INJECTORS AND MODULE/ HAD TO HAVE FRONT AND REAR END ALIGNED/ HAD TO BUY 4 NEW TIRES/ CAR WON'T HOLD ON INCLINE/ CAN HEAR GAS SLOUCH IN GAS TANK/HAS A POPPING IN THE FRONT END/

NHTSA ID

733695

Incident

Oct 20, 1999

VEHICLE HAD A SLIGHT INTERMITTENT PROBLEM WITH CUTTING OFF WHEN IT WAS COLD OUTSIDE. DEALER SAID IT COULD BE THERE WASN'T ENOUGH OXYGEN GETTING INTO THE FUEL.ALSO, SOMETHING SEEMED TO BE WRONG WITH SUSPENSION THAT IT ROCKED BACK & FORTH WHEN YOU APPLYING BRAKES & STARTING TO GO UP A HILL. DEALER & GMC ARE BOTH SAYING THAT THE SOMETHING IS WRONG WITH THE SUSPENSION TORSION BAR. *AK

NHTSA ID

871890

Incident

Oct 6, 1999