2000 Chevrolet Impala Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Chevrolet Impala, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine22921.6%
- Electrical17816.8%
- Steering12411.7%
- Airbags807.5%
- Fuel system767.2%
- Exterior lighting676.3%
- Brakes575.4%
- Transmission424.0%
- Suspension343.2%
- Driver assistance333.1%
- Body & structure312.9%
- Interior & seats262.5%
- Visibility222.1%
- Other / unspecified121.1%
- Powertrain (other)111.0%
- Tires & wheels100.9%
- Seat belts70.7%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 09V116000 (ENGINE AND ENGINE COOLING) AFTER THE VEHICLE'S ENGINE COMPARTMENT CAUGHT FIRE. THE CONTACT PARKED THE VEHICLE AND NOTICED SMOKE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT WAS ABLE TO PUT OUT THE FIRE WITH A FIRE EXTINGUISHER. THE VEHICLE WAS TOWED TO DENNY MENHOLT RAPID CHEVROLET (2323 E MALL DR, RAPID CITY, SD 57701) AND THE DEALER INFORMED THE CONTACT THAT THEY WERE WAITING FOR THE MANUFACTURER'S APPROVAL FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SMOKE WAS PRESENT COMING FROM UNDER THE HOOD. THE HOOD WAS OPENED AND FLAMES WERE PRESENT COMING FROM THE ENGINE MANIFOLD AND HEAD GASKET. WATER WAS USED TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 123,986. THE VIN WAS INVALID.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO LESTER GLEN CHEVROLET (398 RTE 37 E, TOMS RIVER NJ, 08753, (732-276-1286) FOR RECALL REPAIR OF NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE DEALER OPENED THE KEY PUT A RING INTO THE KEY AND ADVISED THAT THE REPAIR WOULD STOP THE IGNITION FROM ROLLING HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE WHEN THE CONTACT DROVE AT LOCAL SPEED THE KEY ROTATED BACK TO THE OFF POSITION AND CAUSED THE VEHICLE TO SHUT-OFF. THE CONTACT MOVED THE VEHICLE OFF THE ROADWAY TO A SAFE LOCATION. THE VEHICLE WAS TOWED TO AN UNKNOWN DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE AS 123,000. INVALID VIN
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND AN UNKNOWN FLASHING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 195,795.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. WHILE DRIVING 25 MPH, THE CONTACT'S FRONT PASSENGER SIDE WHEEL WAS STRUCK BY ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE CONTACT'S WIFE SUSTAINED NECK AND BACK INJURIES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT WHEN ENTERING AND STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG INADVERTENTLY DEPLOYED. THERE WERE NO WARNING LIGHTS. THE CONTACT DID NOT SUSTAIN ANY INJURIES. THE VEHICLE WAS THEN DRIVEN O THE CONTACT RESIDENCE. A DEALER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
I TURNED THE KEY IN MY CAR TO START IT, THERE WAS A VERY LOUD POP AND THE ENGINE STARTED SMOKING. THE ENGINE THEN CAUGHT FIRE AND IS TOTALLY DESTROYED. THIS CAR HAD BEEN USED 2 DAYS PRIOR WITH NO ISSUES, NO SAFETY LIGHTS ON, NO ISSUES DRIVING AND IT STARTED FINE THAT LAST TIME IT WAS DRIVEN. THE FIRE DEPARTMENT HAS SENT ME A REPORT ON THE CAUSE.
TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF AND THE TURN SIGNALS MALFUNCTIONED INTERMITTENTLY AND DID NOT OPERATE. THE CAUSE OF THE FAILURES WAS NOT DETERMINED. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 123,200.
TAKATA RECALL MY INTAKE MANIFOLD HAVE A RECALL ON IT AND I WOULD LIKE TO BRING IT IN TO GET FIXED. I BOUGHT THE CAR FROM AN AUCTION. ALSO MY FUEL FLOW DOES NOT WORK.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TL* THE CONTACT OWNED A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V400000 (ELECTRICAL SYSTEM). THE CONTACT DID NOT RECEIVE A RECALL NOTIFICATION AND STATED THAT THE VEHICLE EXPERIENCED THE FAILURE LISTED IN THE RECALL CAMPAIGN. WHILE DRIVING 50 MPH, THE KEY POSITION MOVED WHILE IT WAS IN THE IGNITION. THE FAILURE AFFECTED THE ENGINE, POWER STEERING, AND THE CONTACT WAS UNABLE TO BRAKE. AS A RESULT, THE CONTACT CRASHED HEAD ON INTO ANOTHER VEHICLE. THE DRIVER'S SIDE AND FRONT PASSENGER SIDE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE INSURANCE COMPANY WAS NOTIFIED AND DECLARED THE VEHICLE DESTROYED. THE DRIVER SUSTAINED AN EXTENSIVE LACERATION WHEN THE DRIVER'S SIDE AIR BAG COMPONENTS PROJECTED FROM THE STEERING WHEEL. THE DRIVER HAD CONTINUOUS HEADACHES AND THE INJURY REQUIRED STITCHES. CHEVROLET OF MORRISTOWN (5320 WEST ANDREW JOHNSON HWY, MORRISTOWN, TN 37814, 423-408-2966) WAS NOTIFIED AND DID NOT ASSIST. THE MANUFACTURER SUGGESTED THAT THE CONTACT CALL A LAWYER. THE MANUFACTURER WAS NOT INITIALLY NOTIFIED OF THE CRASH, BUT WAS LATER CONTACTED TO REPORT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO WE SWITCHED THEM N NOW AFTER 3 YRS 2 ON THIS CAR R DRY ROTTED N ABS SYSTEM IS NEW N LIGHT WON'T GO OUT IS IT A SENSOR OR SOMETHING ELSE N TRAIN WHEN MOTOR GETS 2 140,THE TRAIN SHIFTS HARD IS THAT A SENSOR ALSO THY MRS. [XXX] N MY CAR IS IN THE WEB SITE CARFAX.COM I OWN THE VEHICLE THE DATE BELOW IS WHEN I NOTICED IT SO NOW I HAVE 2 TAKE 4 PICA OF ALL THE TIRES? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
WHEN MY 2000 CHEVY IMPALA GETS TOO HOT THE TRANSMISSION BEGINS TO STICK, AND THE VEHICLE SLOWS DOWN, AND THEN TRANSMISSION SHIFT VERY PULLS HARD. IT OCCURS MOSTLY AS THE WEATHER STARTS TO GET WARM. *TR
2000 CHEVROLET IMPALA. CONSUMER STATES PROBLEM WITH TRANSMISSION AND REQUESTS REIMBURSEMENT*TGW THE CONSUMER STATED AS HE BACKED THE VEHICLE IN HIS GARAGE, A LOUD BANG CAME FROM THE REAR OF THE VEHICLE. THE CONSUMER REMOVED THE GEAR FROM REVERSE TO DRIVE AND THEN THE VEHICLE BEGAN TO VIBRATE. HE SHIFTED THE GEAR INTO PARK AND IN AN INSTANT THE VEHICLE MOVED FORWARD. HE ATTEMPTED TO SHIFT INTO NEUTRAL, TO STOP THE FORWARD MOVEMENT, BUT TO NO AVAIL. TO STOP THE FORWARD MOVEMENT, HE APPLIED HEAVY PRESSURE TO THE BRAKE PEDAL AND EASED INTO DRIVE; THE VEHICLE EASED DOWN THE DRIVEWAY. HE WAS ABLE TO GET THE VEHICLE TO STOP AT THE END OF THE DRIVEWAY. HE TRIED SHIFTING INTO REVERSE, BUT INSTANTLY A LOUD NOISE WAS HEARD. THE VEHICLE WAS TOWED TO A REPAIR SHOP WHERE IT WAS DETERMINED THE TRANSMISSION HAD FAILED DUE TO TORN GEARS. *JB
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I HAVE SEEN A LOT OF PEOPLE SAY THAT THEIR RACK AND PINION HAS BROKEN AND THEY HAVE FIX IT AND IT HAS BROKEN AGAIN. THE RACK AND PINION ON MY CAR HAS BROKEN. I DONT FEEL VERY COMFORTABLE WITH DRIVING THIS CAR AT ALL. THEY TOLD ME THAT THE TIRE IS ABOUT TO FALL OFF. CAN YOU PLEASE GET THIS FIX. THE CAR HAS BEEN DRIVING VERY WELL ON THE STREETS AND HIGHWAY. IT HAS STARTED TO SHAKE WHILE I WAS ON THE HIGHWAY. I MADE IT HOME SAFE TO BE TOLD THAT MY RACK AND PINION HAD BROKE. I FEAR FOR MY LIFE IF SOMETHING WOULD HAVE HAPPEN AS I WAS DRIVING ON THE HIGHWAY.
MY 2000 CHEVY IMPALA HAS REAR END NOISES WHEN DRIVING OVER SLIGHT ROAD BUMPS. MY MECHANIC INSPECTED CAR REAR END AND FOUND BOTH REAR STRUT TOWERS BADLY RUSTED, ESPECIALLY IN TRUNK, WITH NOT MUCH SUPPORT FOR STRUT MOUNTS. I WAS TOLD THE REAR END WILL EVENTUALLY COLLAPSE AND CAR WILL NOT BE DRIVABLE. CURRENTLY, THERE IS VERY LITTLE ROOM BEFORE STRUT MOUNTS WILL TOUCH BOTH REAR TIRES DUE TO RUSTED STRUT TOWERS, A DEFINITE SAFETY CONCERN. WHAT I READ ELSEWHERE IS THAT ON THE FIRST 2000 NEW YEAR W-BODY DESIGN, THERE IS OVERLAPPING SHEET METAL AT THE TOP OF THE TOWERS, THAT GM DID NOT SEAL. SO IT'S A HUGE MOISTURE TRAP, CAUSING RUST TO OCCUR. LATER YEARS GM PUT IN PLASTIC SHIELDS IN THE WHEEL WELLS. AND WHETHER THEY PUT A SEALER IN WHERE THE METAL PANELS OVERLAP WASN'T MENTIONED. THIS 15 YEAR OLD CAR HAS VERY LITTLE OVERALL BODY RUST, BELOW AVERAGE MILES, MECHANICALLY RUNS GREAT AND HAS MANY MORE MILES TO GO. IT IS UNFORTUNATE THIS GM OBVIOUS DESIGN FLAW NOW HAS TO COST ME TO REPAIR IF I WANT TO CONTINUE DRIVING MY CAR. VERBAL ESTIMATES QUOTED ARE ACTUALLY MORE THAN KELLY BLUE BOOK VALUE OF THE CAR. I HAVE BEEN A LOYAL CHEVY OWNER STARTING WITH MY FIRST 1963 CHEVY BISCAYNE. THIS IS MY FIRST MAJOR COMPLAINT ABOUT GM BECAUSE THIS IS NOT DUE TO MY ABUSE OR NEGLIGENCE. HOWEVER, DUE TO THE LACK OF FORESIGHT TO THIS DESIGN FLAW, GM SHOULD TAKE RESPONSIBILITY FOR THIS SERIOUS SAFETY ISSUE.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING AND CAUSED A CRASH. THE AIR BAGS DID NOT DEPLOY. THERE WERE INJURIES SUSTAINED AND MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,000.
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
THE VEHICLE ACCELERATED BY ITSELF AS I WAS TURNING INTO A PARKING SPACE, THE ENGINE REVVING SO LOUDLY A PERSON STOPPED AND OBSERVED THE COLLISION AS THE IMPALA CRASHED INTO A PARKED VEHICLE DIRECTLY IN FRONT OF IT ON THE OTHER SIDE. NOTHING WOULD STOP THE ACCELERATION EXCEPT MANUALLY FORCING THE CAR INTO PARK. *TR
AS I WAS DRIVING HOME FROM WORK I ACCIDENTALLY WENT THROUGH A RED LIGHT AND T-BONED THE OTHER CAR. ALTHOUGH NO ONE WAS HURT,THERE WAS EXTENSIVE DAMAGE TO BOTH CARS. MY CONCERN IS THE AIRBAGS NEVER WENT OFF. I HAVE ALWAYS THOUGHT THIS WAS STRANGE. NOW THAT I'M HEARING ABOUT THE IMPALA RECALL DUE TO FAULTY AIRBAGS IT RAISES MORE CONCERNS, BECAUSE NOW THIS IS MY SONS CAR. MY UNDERSTANDING IS THE 2000 IMPALA'S ARE NOT PART OF THE RECALL BUT MAYBE THEY SHOULD BE. THERE IS ABSOLUTELY NO REASON THOSE AIRBAGS SHOULD NOT HAVE DEPLOYED. NOW I'M AM CONCERNED IF MY SON IS EVER IN AN ACCIDENT HE WILL NOT HAVE THE AIRBAGS AS A SAFETY NET. SHOULD THE 2000 IMPALA'S BE PART OF THE RECALL ALSO? *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. THE CONTACT STATED THAT THE DRIVER SIDE SEAT LEATHER WAS SEPARATING WHERE THE AIR BAG WAS LOCATED. AS A RESULT, THE AIR BAG WAS VISIBLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN INFORMED THE CONTACT THAT THE SEAT COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000. UPDATED 05/18/16*LJ UPDATED 11/30/2017*JS
SIDE AIR BAG/HEATED SEAT,CLOSED THE DRIVERS SIDE DOOR AND THE AIR BAG DEPLOYED ON ITS OWN CAUSING A REALLY BIG BRUISE ON MY DAUGHTERS SIDE.CONTACTED THE G.M. DEALERSHIP ABOUT IT AND WAS TOLD THAT THEY WOULD LOOK INTO IT AND TO NOT CONTACT ANYONE ELSE. NEVER HEARD ANYTHING BACK FROM THEM.THEN ABOUT A MONTH LATER THE PASSENGER SIDE SEAT STARTED BURNING AND IT RUINED THE CENTER CONSOLE ,SEAT,AND CARPET. NO SENSE IN CONTACTING G.M. AGAIN BECAUSE THEY ARE NOT GOING TO DO ANYTHING ABOUT IT.SOMEONE WILL HAVE TO DIE BEFORE ANYTHING GETS DONE TO SOLVE THESE PROBLEMS THAT EVERYONE IS HAVING AND THAT G.M. WILL NOT SOLVE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
PASSENGER SIDE WINDSHIELD WIPER FUNCTIONS FAILED WHILE DRIVING CAUSING VISIBILITY HAZARD. POSSIBLE MOTOR FAILURE. *TR
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE OPERATING THE VEHICLE, THE AIR CONDITIONER SUDDENLY STOPPED WORKING AFTER SHUTTING THE VEHICLE OFF. THE DOORS WOULD NOT UNLOCK AND TRAPPED THE DRIVER INSIDE THE VEHICLE. THE CONTACT INDICATED THAT A SECURITY SENSOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS SHUT OFF, ALL THE INTERIOR AND EXTERIOR LIGHTS REMAINED ILLUMINATED. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 73,000. MA 10/26/2015 *CN
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO WATER ENTERS PASSENGER COMPARTMENT THROUGH THE CABIN AIR FILER. *SMD THE CONSUMER STATED A $5.00 PIECE OF PLASTIC WOULD HAVE PREVENTED WATER FROM ENTERING THE PASSENGER COMPARTMENT. ALSO, THE VEHICLE WOULD NOT START. THE BODY CONTROL MODULE WAS REPLACED. THE CONSUMER STATED THE ELECTRICAL PROBLEMS STARTED IN 2008 WITH A BAD BLOWER RESISTOR. OTHER ELECTRICAL ISSUES WERE THE DRIVER'S SIDE WINDOW, THE OUTSIDE REAR-VIEW MIRROR CONTROL AND THE HAZARD SWITCH. THE DRIVER'S HEATED SEAT STOPPED WORKING. *JB
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO WE SWITCHED THEM N NOW AFTER 3 YRS 2 ON THIS CAR R DRY ROTTED N ABS SYSTEM IS NEW N LIGHT WON'T GO OUT IS IT A SENSOR OR SOMETHING ELSE N TRAIN WHEN MOTOR GETS 2 140,THE TRAIN SHIFTS HARD IS THAT A SENSOR ALSO THY MRS. [XXX] N MY CAR IS IN THE WEB SITE CARFAX.COM I OWN THE VEHICLE THE DATE BELOW IS WHEN I NOTICED IT SO NOW I HAVE 2 TAKE 4 PICA OF ALL THE TIRES? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
2000 CHEVROLET IMPALA. CONSUMER WRITES IN REGARDS TO TRACTION CONTROL SYSTEM PROBLEMS. *SMD THE CONSUMER STATED THE PART FOR THE TRACTION CONTROL SYSTEM WAS NO LONGER BEING MANUFACTURED. ALSO, SHE HAD PROBLEMS WITH THE WINDOWS AND AIR CONDITION, BUT WAS NEVER ABLE TO GET THEM FIXED AS SHE IS ON A FIXED INCOME.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I BOUGHT BRAND NEW HANKOOK TIRES 3 YRS AGO,N ALREADY ALL 4 TIRES HAVE DRYROT I HAVE ONLY 9000 MILES ON THEM N SUPPOSE 2 BE GOOD 4 100,000 MILES DO I CONTACT THEM OR THE STORE I GOT THEM FROM N THEY FIT MY 95 CHEVY LUMINIA LS N I BOUGHT A CHEVY 2000 IMPALA LS N RIMS FROM LUMINIA FIT THE IMPALA LS SO WE SWITCHED THEM N NOW AFTER 3 YRS 2 ON THIS CAR R DRY ROTTED N ABS SYSTEM IS NEW N LIGHT WON'T GO OUT IS IT A SENSOR OR SOMETHING ELSE N TRAIN WHEN MOTOR GETS 2 140,THE TRAIN SHIFTS HARD IS THAT A SENSOR ALSO THY MRS. [XXX] N MY CAR IS IN THE WEB SITE CARFAX.COM I OWN THE VEHICLE THE DATE BELOW IS WHEN I NOTICED IT SO NOW I HAVE 2 TAKE 4 PICA OF ALL THE TIRES? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
TL* THE CONTACT OWNS A 2000 CHEVROLET IMPALA. WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT STATED THAT VEHICLE HAS FAILED TO START ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 177,289.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
I HAVE A 2000 IMPALA VIN# [XXX]. I HAVE BEEN HEARING A NOISE FROM THE STEERING COLUMN AND EVERYTIME I PUSH THE GAS THE STEERING WHEEL TURNS TO THE LEFT. IT IS NOT MY ALIGNMENT BECAUSE I HAD GOTTEN IT REALIGNED AND I CAN FEEL IT WHEN I BRAKE AS WELL. IT IS HARD TO TURN THE STEERING WHEEL BECAUSE OF THIS PROBLEM. ALSO MY LOW TIRE PRESSURE LIGHT WILL NOT GO OFF EVEN WHEN IT IS PROGRAMMED TO GO OFF MANUALLY IT STILL STAYS ON. I WAS TOLD I NEED A NEW EBCSM. I JUST BOUGHT THIS CAR AND AM STILL PAYING ON IT. I HEARD OTHERS WITH THE SAME MODEL AND YR HAVE THE SAME TROUBLES WITH THE STEERING. *JB INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
FAILURE OF RIGHT FRONT WHEEL HUB AND BEARING ON MY IMPALA 2000 AFTER ONLY 37000 MILES.*AK
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
THE BLINKERS QUIT WORKING ON YOU, YOU HAVE TO HIT THE 4 WAY SWITCH AND LET IT THEM BLINK 3 TIMES BEFORE YOUR BLINKERS WILL WORK AGAIN AND THERE IS TIMES IT DON'T WORK WHEN YOU DO THAT. ALSO THE DRIVER SIDE SEAT BELT GETS JAMMED. *JS
CONSUMER'S SON WAS INVOLVED IN A HEAD ON COLLISION AT 55 MPH. UPON IMPACT, THE FRONTAL AIR BAGS DID NOT DEPLOY. THERE WERE NO INURIES, HOWEVER, BOTH VEHICLES WERE TOTALED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .