2019 Chevrolet Silverado 1500 Seat belts Problems

On January 28, 2023, my Chevrolet Silverado was involved in a significant multi-impact collision. At the time of the accident, I was a front-seat passenger and my vehicle was fully stopped when it was struck from behind at high speed by a Dodge 2500. The force of the rear impact pushed my truck into the vehicle in front of us, resulting in a secondary front-end collision. This sequence occurred twice. During the collision, the front passenger-side airbag did not deploy, and the front passenger seatbelt failed to lock. As a result, I was thrown violently within the passenger side of the vehicle and struck my head on the dashboard. In contrast, the driver’s seatbelt locked properly, as did the rear seatbelt where my child was seated. Due to the failure of the passenger-side seatbelt to lock, I sustained a severe concussion, a black eye, and other injuries. The vehicle was subsequently inspected by my insurance company. When sheriff’s deputies and state police arrived at the scene, they expressed concern and surprise that the passenger seatbelt did not lock and that no airbags deployed despite the severity of the collision. Shortly after the accident, I contacted GMC regarding these safety concerns. GMC retrieved the vehicle’s Crash Data Recorder (CDR) and conducted an investigation. I was later informed that GMC found no defects or issues with their products. Nearly three years have passed since the accident, and I remain deeply concerned and dissatisfied with GMC’s conclusion. The passenger-side seatbelt did not function as designed, while the driver and rear seatbelts did, and no airbags deployed. I do not believe adequate accountability or explanation was provided regarding the apparent failure of the passenger-side restraint system. Given the force of the impact, I could have been ejected through the windshield.

NHTSA ID

11705979

Incident

Jan 28, 2023

The rear driver side seatbelt will not pull out, when I went to the garage to have it looked at to see what the problem was they told me it was the seatbelt retractor. I have not fixed this yet because it is expensive to fix.

NHTSA ID

11655570

Incident

Jan 10, 2025

Hello, I purchased a 2019 Chevrolet Trailboss LT from a Chevrolet dealership on April 23 2024. I noticed a few days later and after the first rain, the back window was leaking water inside. There is a service bulletin regarding this issue, I called General Motors and was told that they recommend me getting this repaired at my expense. Ironically my mother whom was with me at the time of purchase was coughing on our way home from the dealership and said she’s very sensitive to black mold and felt the truck had mold somewhere in it. I do have pictures of large water stains on the headliner along with water running down the back window onto the carpet. I do not feel comfortable putting my family in this vehicle with possible black mold. At time of purchase, i mentioned to the sales lady that my mother suffers from a chronic lung infection and the leaking back window service bulletin was never disclosed with me. I feel that General Motors should be held accountable to make these repairs at their expense due to black mold, water around electrical and seatbelts. Thank you for any help

NHTSA ID

11589722

Incident

May 17, 2024

I was t-boned by a f-150, airbags didn’t deploy and my seat belt didn’t lock. With no safety features deploying, I sustained injuries. No one wants to inspect it, due to there being no fatalities or permanent dismemberment. There were no warnings or lights on prior to the accident, the seatbelts still latch and are able to be buckled which they shouldn’t be.

NHTSA ID

11573355

Incident

Feb 18, 2024

My 2019 Chevrolet Silverado 1500 RST was purchased brand new in 2019 and has less than 50k miles on it. The rear, passenger seat belt fails to retract which is a safety issue and where my child sits. Chevrolet stated that it was not covered under any manufacturer warranty or the purchased extended warranty from the dealership. This is a huge safety concern as the seat belt will not function without being able to retract. For it to fail with less than 50k miles and being less than 5 years old is unacceptable and so concerning. The estimated cost of repair is $806.51 which is crazy that they will not fix this issue as there is a new warranty for trucks built in 2021 and newer for safety belts specifically. Chevrolet should stand by their safety equipment, especially on their newer vehicles. I have uploaded a copy of the dealership information and recommended repair as well as cost of repair that they stated would not be covered.

NHTSA ID

11570896

Incident

Feb 7, 2024

I was involved in an accident on one 2623. My vehicle was struck. However, my airbags did not deploy. Also, the diagnosis code did not show in remains faulty

NHTSA ID

11506877

Incident

Jan 26, 2023

We bought this cause we have two car seats and both sides of seats the part you buckle into will not stay buckled we cannot use it for family at this time went to dealership paid 240.00 to get two but it could be two months as their are many of these malfunctioningcalled around to parts places no one can get them we have one othe car but is to small for family😞we was out of town when it came unbuckled and we stoped and car seat went forward no injury thank god

NHTSA ID

11486467

Incident

Sep 23, 2022

The seatbelts and airbags did not engage when vehicle was involved in serious accident. Seatbelts we’re on but did not lock up and airbags never deployed. Vehicle is in a body shop in Mexico. Serious spinal and hip injury made worse due to these components mail functioning. Vehicle is still in Mexico while insurance company drags their feet so they don’t have to pay. Vehicle has only been towed and not examined while it just sits there waiting for insurance company to do something. There was a police report made and I’m unaware if insurance folks have looked at vehicle as They won’t talk to us. There were no warning systems prior to incident. Why would a person even think their seatbelts and airbags weren’t going to work??

NHTSA ID

11469911

Incident

Apr 7, 2022

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that the first day she drove the vehicle after it was delivered to her from Hawaii, the brake pedal was depressed and made abnormal ticking sounds. There were no warning lights illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact stated that the failure recurred and the message "Check the Brake Pad" appeared on the instrument panel. The contact received notification of NHTSA Campaign Number: 19V814000 (Seat Belts), 19V888000 (Electrical System), 20V792000 (Seat Belts) and 19V889000 (Service Brakes, Hydraulic, Service Brakes, Electronic Stability Control) however, there were no dealers in American Samoa to perform the recall repairs. The dealer in Hawaii was made aware of the failure and referred the contact to the manufacturer. The manufacturer was made aware of the failure but provided no assistance. The vehicle was not repaired. The approximate failure mileage was 70.

NHTSA ID

11428894

Incident

Jan 15, 2020

Mileage

70 mi

My son was in the backseat by himself behind the driver seat. Got tangled in the seat belt and it kept ratcheting. It would not release and started to suffocate him around his lungs. We ended up cutting the seat belt to get him out. The seat belt would not release after the vehicle was stopped and turned off.

NHTSA ID

11421929

Incident

Jun 21, 2021

Brake sensor went off,lights stayed on inside cab,radio screen and lights inside went out,tailgate went down while being driven and tools etc were lost. Radio came on and changed channels non stop for almost an hour even after shutting vehicle off 4 timea. After 8 hrs it was back to normal.

NHTSA ID

11417987

Incident

Nov 15, 2020

TL* THE CONTACT OWNS A 2019 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT AT START-UP AND OCCASIONALLY WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL CEASED TO OPERATE AS DESIGNED. ADDITIONALLY, THE VEHICLE OCCASIONALLY FAILED TO RESPOND WHEN SHIFTED INTO DRIVE HOWEVER, THE REVERSE GEAR WORKED AS DESIGNED. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECENTLY NOTICED THAT THE REAR DRIVER'S SIDE SEAT BELT WAS NOT STITCHED PROPERLY. THE SEAT BELT STRAP LOOSENED WHILE ATTEMPTING TO SECURE HIS CHILD IN THE SEAT BELT. MTN VIEW CHEVY (310 E 20TH ST, CHATTANOOGA, TN 37408) WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE WARRANTY COVERAGE AND THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OPENED A CASE BUT INFORMED THE CONTACT THAT RECALLS WERE VIN SPECIFIC AND THE VIN WAS NOT INCLUDED IN ANY RECALLS ASSOCIATED WITH THE FAILURES. THE MANUFACTURER REFERRED THE CONTACT TO AN AUTHORIZED DEALER TO HAVE THE VEHICLE DIAGNOSED. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. INVALID VIN.

NHTSA ID

11415178

Incident

Aug 1, 2020

Mileage

44,000 mi