2019 Chevrolet Silverado 1500 Steering Problems

Vehicle lost power assist to steering without warning.Very difficult to drive vehicle safely once that happened

NHTSA ID

11754777

Incident

Jul 27, 2026

I was camping at a state park outside of Kenton Ohio. On Sunday July 19 2026 while backing up my travel trailer I lost power steering to my 2019 Silverado 1500. then a message came on my display saying service power steering soon and then a check wiring harness warning. I turned off truck and restarted it and warnings cleared and power steering came back. The following morning July 20th started the truck, no power steering and service engine light was on drove to Kenton and had codes read. Had multiple codes for different control modules. Power steering came back and I was able to drive home. Called my dealer and was able to get appointment on July 24. Tried to start truck and it would crank, start run rough for a few seconds then stall out. Had to have it towed to dealer for repair. End result faulty ground strap from body to frame, loss of electric power steering ability while driving due to a ground cable could have been a very dangerous situation for everyone in the vehicle and on the road

NHTSA ID

11752809

Incident

Jul 19, 2026

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while turning into a parking space, the steering wheel locked up, and the contact was unable to park the vehicle. The vehicle was towed to an independent dealer where the failure was diagnosed as a corroded ground strap. While diagnosing the vehicle the dealer became aware that the ground strap in the passenger’s side wheel well was damaged from road salt and water. The vehicle was repaired out of pocket. The manufacturer was notified of the failure. The failure mileage was 40,000.

NHTSA ID

11752675

Incident

Jul 24, 2026

Mileage

40,000 mi

I had a complete loss of steering and had to have the truck towed to the dealership. This could have caused a very serious accident. There was no previous warning - it just went out. The dealership charged me $2183 to replace the steering gear. According to the literature, the steering function should last to well past 100K miles (my truck had 66,552 miles on it). In addition, there are multiple reports of steering going out online - perhaps a recall is in order. The literature also states that if diagnostic code C1599 then the steering rack is completely fine mechanically but it has simply lost its electrical connection. That is the code that the dealership saw - it sounds like the fix could have been much simpler and cheaper.

NHTSA ID

11751362

Incident

Jul 13, 2026

Without prior warning my power steering went out. This could have been life threatening. I had to have it towed to the dealership (Voss Chevy, Centerville OH). The truck had 66,552 miles on it and the extended warranty that we purchased thru Voss expired on 26 Mar 2026 and although we were under the 75K mileage, they would not honor it (planned obsolescence?) So they replaced the steering gear for $2183. After researching, the literature says that diagnostic code C1599 (which is what Voss saw) indicated that the steering rack is completely fine mechanically but it has simply lost its electrical connection. In addition, literature says that a steering rack should last at least to 100K miles. There are also multiple issues documented on carcomplaints.com regarding the loss of power steering. Perhaps a recall is needed. In addition, I believe we were mislead as to what repairs were needed.

NHTSA ID

11751271

Incident

Jul 10, 2026

I was driving on the highway and lost all power steering. Almost in an accident. complete loss of power steering

NHTSA ID

11750326

Incident

Jul 11, 2026

in beginning of January of 2026 my vehicle had lifter issues. Brought it to Chevrolet Group 1 in Spring Texas. Three weeks without transportation. Beginning of February the vehicle stopped in the middle of the feeder. Vehicle lights up but goes dark for five seconds and will not start. Had it towed back to the same dealership and told it was the battery cable that needs to be replaced. Three weeks passed no transportation. In the middle of April 16 2026 I was driving on the feeder in the far right lane and the front right wheel came off hanging by only the tie rod. the vehicle slid a good 700 to 900 almost crashing into a muffler shop gate. Upon inspection the muffler shop mechanic notice that the front right upper control arm bolt threads are not damaged and the nut is missing.

NHTSA ID

11736619

Incident

Apr 16, 2026

The contact owns a 2019 Chevrolet Silverado. The contact stated while driving at an undisclosed speed, the steering wheel failed to steer in the intended direction. The service power steering warning light illuminated. The contact stated that, fortunately, the failure occurred while the contact was driving in the contact's residential driveway. The vehicle was taken to the dealer where it was diagnosed with a failed electrical ground strap. The contact was informed that the electrical ground strap needed to be replaced. The vehicle was repaired. The contact referenced a Customer Satisfaction Program N25251590, however the contact was informed that the repair was not covered under the program. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline and report the failure. The failure mileage was approximately 60,000.

NHTSA ID

11735483

Incident

Apr 20, 2026

Mileage

60,000 mi

My truck for several months now has been having an issue with power steering, gets a service vision system where at time I get no back up camera and a server trailer brake system. While doing research I've found dozens of posts and videos of issues with 2 ground straps on the vehicle thaylt have affected all 3 or these issues I am dealing with. The ground straps are under the truck near the right wheel well and are basically out in the open not protected wires. I live up north in New York and these wires will corroded overtime especially dealing with salt, snow etc. It is a known issue that a TSB has been put out. I called GM to speak with them of this issue and was told that I haven't bring it to a dealership to look at where I would have to pay a diagnostic fee. I would also possibly be responsible for the repair itself. This issie with the ground straps should be a safety recall especially due to the fact it affects power steering. This has caused my vehicle to at times be unsafe to drive when hard to turn. Thos can cause a serious accidents. The fix is so easy and is a huge engineering flaw with where these wires were placed and not protected. Im asking you to put out a recall so individuals like me can get this issie fixed with no costs to the customer. Not fair for us to foot the bill for a known SAFETY issue. This issue happens everyday. Not sure of exact start date that this is making me choose.

NHTSA ID

11693237

Incident

Oct 13, 2025

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while attempting to reverse and depressing the accelerator pedal, the power steering failed to operate as needed. Neither a dealer nor an independent mechanic was contacted. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V175000 (STEERING); however, the VIN or the model was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was 80,000.

NHTSA ID

11689191

Incident

Sep 12, 2025

Mileage

80,000 mi

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while driving approximately 50-55 MPH, the vehicle lost motive power and started sputtering. The contact stated that the messages “Service ESP” and “Service Parking Brake” were displayed, and the check engine warning light was illuminated. The vehicle was driven to the residence, turned off, and the contact waited for 30 minutes to restart the vehicle. The vehicle was then driven to a certified mechanic, who diagnosed that the lifters had collapsed. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,000. The VIN was not available.

NHTSA ID

11679848

Incident

Aug 11, 2025

Mileage

20,000 mi

Driving on highway leaving Virginia going around 70 all of a sudden truck starts making clicking and clacking sound all warning signals came on dash truck slows down to 20-25 miles pulled off highway checked fluid levels returned back to highway could only drive 45-50 an hour to Augusta Ga upon inspection at dealership was told either the lifters and camshaft were bad no prior problems

NHTSA ID

11676513

Incident

Apr 6, 2025

I went to drive my truck and it would start but I got a “ service power steering no assist “, service rear vision camera, service trailer brake system. Then it wouldn’t start and got the “ lost communication with fuel pump control module, back up camera was flashing in and out and license plate lights would flash with turn signal on.

NHTSA ID

11671476

Incident

Jul 5, 2025

Getting a Shift to park message on dash screen also getting radio to be unresponsive (like the screen is frozen) also puts a message of no information detected

NHTSA ID

11664073

Incident

Mar 1, 2025

There’s a plastic clip inside the control lever control that is cheaply made, multiple trucks affected. Have pictures to share

NHTSA ID

11663527

Incident

May 14, 2025

Steering wheel power assist became inoperable when turning into a store parking space. If the steering assist had failed while at higher speed and/or in other conditions the results may have resulted in a potentially life threatening situation. There was no prior messages or symptoms the problem prior to the event. It was discovered that the GM service bulletin 23-NA-201 includes my vehicle as prone to the failure due to corrosion of the body grounding straps. The vehicle trouble lights also acted in accordance to the description in that same service bulletin. The grounding straps were found to be badly corroded to the point of fragility. Grounding was replaced and the vehicle trouble lamp display returned to the normal. The steering assist in the vehicle then returned to normal operation with no further occurrences.

NHTSA ID

11652634

Incident

Mar 1, 2025

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at slow speeds, the vehicle lost power steering functionality. The contact was unaware of a warning light being illuminated. The contact stated that the failure persisted upon turning off and restarting the vehicle. The contact stated that the power steering functionality returned after resuming driving. The contact stated that the failure recurred intermittently, and the failure occurred mostly while driving in 4WD Mode. The dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure via email, but no assistance was provided. The failure mileage was approximately 18,000.

NHTSA ID

11640314

Incident

Feb 3, 2023

Mileage

18,000 mi

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving 30 MPH, the vehicle lost power steering functionality while attempting to make a right turn. The contact maneuvered the steering wheel manually. The steering assistance warning light was illuminated. The vehicle was taken to the dealer who diagnosed and determined that the frame grounding strap was corroded on the front wheel alignment. The contact was informed that the grounding strap needed to be repaired. The manufacturer was not made aware of the failure. The failure mileage was 37,551.

NHTSA ID

11625403

Incident

Nov 6, 2024

Mileage

37,551 mi

Transmission problems in 8l90. Needs valve body. Torque convert and few others. Lost communication with power steering control module. Most control to body co trol module. Rear right and left speed sensor correlation.

NHTSA ID

11622147

Incident

Oct 16, 2024

Was driving and the engine died, lost power steering, lost gauges (No speedometer, No Tachometer, Gauges quite working at all) and lost power brakes. Had to try and pull over and was not able to stop or steer easily. I almost hit several other cars and a guardrail trying to stop and steer to emergency lane. After I got stopped, I was not able to restart my vehicle, the starter just kept running but the engine would not start and gauges didn't work. I had my vehicle towed home and started trying to figure out what happened. Put my code reader on the truck and it showed 12 different codes including ECM/BCM failure. I started checking fuses and relays but everything was good. Finally found the problem at the ECM. There was a wiring harness that was not secured and was rubbing against the frame of the truck. One little yellow wire had rubbed through and shorted out which killed the whole truck. It looks like the manufacturer didn't secure the wiring harness in several spots which allowed the wiring harness to rub on the frame and the mount that holds the ECM. The mount for the ECM has started to rub through a different wiring harness and had started rubbing through wires in that harness but I caught it in time.

NHTSA ID

11614176

Incident

Sep 2, 2024

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked, the power steering became inoperable. The contact stated that the check engine, service ESC, power steering failure, and service back over prevention camera warning lights were illuminated. The vehicle was not diagnosed or repaired. The manufacture was not notified of the failure. The approximate failure mileage was 70,000.

NHTSA ID

11613106

Incident

Sep 2, 2024

Mileage

70,000 mi

The contact owns a 2019 Chevrolet Silverado 1500. The contact stated while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The vehicle returned to normal functionality, but the failure became a regular occurrence. The service power steering assist warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the steering gear box ground strap. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 37,000.

NHTSA ID

11609522

Incident

Aug 12, 2024

Mileage

37,000 mi

The power steering light comes off and on and I lost power steering here and there.

NHTSA ID

11605561

Incident

Jul 30, 2024

The brake system went out last month on my vehicle. While driving down a road approximately 35 mph I went to stop the vehicle and realized my brakes went out. I had to continuously pump the brakes to avoid hitting the car in front of me. When I hit the brakes several codes came up on my dashboard. Then the brakes began working again but the lights on the dashboard stayed on so I went to a parts house and they checked the codes. There was a code for the brake sensor. They cleared the codes at the parts house I did not order the sensor because the warning lights went off and I had no more problems with the brakes. Sunday, July 7th, I started the truck in a parking lot. As I was backing out of the parking spot the power steering went out and I almost hit the car parked next to me. Again the dashboard lit up with codes. I had no choice but to drive the truck to my house with no power steering. It was difficult to drive the truck back home and then to the Chevrolet dealership the next morning. I presently have the truck at the Auto nation Chevrolet. When I brought the truck in to the service department they hooked up the scanner to download the codes on the vehicle. Vehicle had several codes for the brake system, Telematics communication, engine control module, power steering control module and Body control module. The service Manager stated that they would need to charge me $200 to diagnosis the problem. They would need to keep the truck there 3-5 days. I am waiting on their diagnosis to determine the problem but I believe there is a safety issue involved with this vehicle and the repairs should be addressed by the manufacturer before someone gets hurt.

NHTSA ID

11600496

Incident

Jul 7, 2024

Complete loss of power assist steering with multiple safety codes causing loss of vehicle control. Was able to pull over in parking lot to get vehicle off the road. Near impossible to steer when incident happened. Frightening experience. As other complaints have noted frame to body ground strap located behind passenger front tire severely corroded and causing loss of ground contact. No service center open so had to be towed home. Vehicle only has 27,000mi. This has been reported frequently and should be a safety recall as very dangerous.

NHTSA ID

11599597

Incident

Jul 6, 2024