Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2004 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
HAVE 2004 CHYSLER PACIFICA HAVING ISSUES WITH FUEL SYSTEM TRUCK DRIVES THEN SPUTTER SHUTS OFF TAKE LONG TIME STARTING UP ALSO OVER HEATS NO REASON TRUCKS SHIFTS INTO GEAR 2 BUT DON'T GO SPEED THINK I'M GOING TRANSMISSION SLIPS CAN BE RIDING UP STREET SHUTS OFF ON ME SHIFTS INTO DRIVE WITH RPM SAYING 2
HAS TAKEN TO STATE INSPECTION AND THEY SAID THERE'S RUST. DIDN'T THINK OF IT AS A BIG ISSUE UNTIL I READ THE HAZARDS OF RUSTING FRAME ON THE ENGINE COULD DROP THE ENGINE WHILE DRIVING. NOW NOT DRIVING IT. IT HAD A TIRE ROD REPAIRED LAST YEAR AND STILL WENT OUT THIS YEAR. IT MIGHT BE DUE TO CORROSION. A LOT OF ELECTRONIC PROBLEMS TOO. FELT LIKE WASTED MY MONEY EVERY YEAR KEEPING THIS VEHICLE IN SHAPE. THIS STATE ALSO LIKES SELLING THESE TYPES OF VEHICLE SO THEY CAN JUICE FOLKS MONEY EVERY YEAR FOR INSPECTIONS AND REPAIR. THEY PUT SALT ON THE GROUND EVERY WINTER THAT EATS UP THE FRAMES OF THE VEHICLE.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE ATTEMPTING TO DRIVE, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED AND WHILE THE VEHICLE WAS IDLE THEN THE ACCELERATOR WOULD MAKE A REV NOISE. NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ACCELERATOR PEDAL WAS BEING DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS A HARD SHIFT WHEN THE VEHICLE SHIFTED BETWEEN THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED, INTERMITTENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE WOULD STALL. THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
ON WEDNESDAY NIGHT (13 JULY 16), SE MICHIGAN HAD SEVERE THUNDERSTORMS AND STREET FLOODING. I DROVE THROUGH THIS FOR AT LEAST 6 MILES. THE NEXT MORNING AS I WAS LEAVING FOR WORK, I GOT INTO THE CAR, BUCKLED MY SEAT BELT AND PUT THE CAR INTO REVERSE. THERE WAS A LOUD "CRUNCHING" NOISE BUT NO MOVEMENT. I PUT THE CAR IN PARK, GOT OUT TO SEE IF THERE WAS ANYTHING BEHIND THE CAR TO MAKE THAT NOISE BUT THERE WASN'T. I GOT BACK IN THE CAR, BUCKLED UP, PUT THE CAR'S GEAR INTO REVERSE AGAIN. NO MOVEMENT, BUT AN INCREDIBLY LOUD SCREECHY, WHINY NOISE COULD BE HEARD 4 TOWNHOUSES AWAY. I BARELY TAPPED THE ACCELERATOR AND THE CAR SHOT BACKWARDS OUT OF THE SPACE, ACROSS THE LOT, UP OVER A CURB, THROUGH A FLOWER BED, TAKING OUT A LARGE, WOODEN SIGN AND STOPPING ONLY WHEN THE VEHICLE CRASHED INTO A TREE. NO AIR BAGS DEPLOYED AT ALL. POLICE AND EMTS WERE CALLED TO THE SCENE. I WAS TRANSFERRED BY AMBULANCE TO A LOCAL HOSPITAL. I AM NOT FAMILIAR WITH THE VEHICLE'S SYSTEMS, BUT I WOULD THINK THIS WAS A THROTTLE ISSUE. FOR THE FEW SECONDS THE CAR WAS MOVING IN REVERSE, I WAS STOMPING ON THE BRAKE PEDAL. THE BRAKES WERE "STIFF" AND THE PEDAL WOULD ONLY GO HALF WAY TO THE FLOORBOARDS. WITNESSES STATED THE CAR SHOT OUT OF THE PARKING SPACE "LIKE A BULLET" AND/OR "LIKE A ROCKET" AND THAT THERE WAS NO WAY TO STOP THE CAR AT THAT SPEED.
WON'T LET ME PUMP GAS IN WITH OUT IT CONSTANTLY CLICKING OFF, WHEN GAS GAGE HITS HALF IT DROPS WITH IN SECONDS. TRACTION CONTROL LIGHT ENGINE LIGHT LOW AND HIGH TIRE PRESSURE STAYS ON BUT NOTHING SHOWS ON TESTER. FRONT END DOES A LOT OF POPPING, AND CLANKING WHILE DRIVING EVEN WHILE TURNING AND STOPPING.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PLACED IN REVERSE, THE ACCELERATOR PEDAL SEIZED. THE CONTACT'S VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 86,806.
2004 CHRYSLER PACIFICA, ORIGINAL OWNER, 60306 MILES. CAR WAS BEING SERVICED AND THE SUBFRAME HAS ALMOST COMPLETELY RUSTED OUT, MAKING THE CAR UNDRIVEABLE. CONTACTED LOCAL DEALER AND WAS GIVEN CHRYSLER CUST SERVICE NUMBER. CAR BUILT IN SEPT 2003, SAID DOS NOT QUALIFY FOR CHRYSLER (APPARENTLY SECRET) EXTENDED WARRANTY. FILED A COMPLAINT WITH CHRYSLER, BUT THEY WILL NOT PROVIDE ANY REPLY TO THEIR "REVIEW" . WE WERE FORTUNATE THAT WE WERE NOT SERIOUSLY INJURED, OR KILLED AS A RESULT OF THIS QUALITY ISSUE..... AND SUBSEQUENT REFUSAL TO CORRECT BY CHRYSLER. ANYWAY TO INVESTIGATE THIS CONSUMER SAFETY ISSUE? *TR
HUSBAND TOOK CAR IN TO HAVE MOTOR MOUNTS FIXED. HAVE BEEN BAD SINCE WE BOUGHT THE CAR, ON 1/28/12. ALONG WITH A LOT OF OTHER ISSUES WE DIDN'T UNDERSTAND. AC STOPPED WORKING. STALLED WHILE DRIVING 55 MPH., ALWAYS SHOOK AFTER A CERTAIN SPEED, ELECTRICAL, CAR JERKED FORWARD AT A STOP, TIRE PRESSURE ALWAYS READ 2-3 TIRES LOW EVEN AFTER HAVING NEW TIRES PUT ON AND ALIGNED. DEFOG NEVER WORKED. WEIRD SOUND IN FRONT OF SUSPENSION, POWER TRAIN MODULE, ETC., ETC. BUT THE WORST OF ALL IS WHEN WE TRIED TO HAVE THE MOTOR MOUNTS FIXED BACK IN DECEMBER . CAR GUY FIXED MOTOR MOUNTS, HUSBAND DROVE CAR HOME, LATER THAT NIGHT WENT WITH KIDS FOR ICE CREAM, CAME OUT AND CAR WOULD NOT START. HAD IT TOWED BACK, WORKED ON IT FOREVER COULD NOT FIGURE OUT, THEN HAD IT TOWED AGAIN 2 WEEKS LATER, TO ANOTHER SHOP, WHERE THEY SAID THE CAR WAS DONE! THE ENGINE CRADLE WAS SO RUSTED THAT THEY WOULDN'T EVEN LET US TAKE THE CAR, BECAUSE IT WAS SO BAD! NOT SURE IF I AM UNDER THE EXTENDED WARRANTY, BUT WOULD HOPE THAT CHRYSLER TAKES CARE OF ALL THE PEOPLE, WHO HAVE ENDURED ALL OF THESE PROBLEMS, AND EXPENSES ASSOCIATED WITH ALL! BEFORE SOMEONE GETS REALLY REALLY HURT, DIES, OR KILLS SOMEONE ELSE! *TR
WHILE LEAVING A ON RAMP TO US ROUTE 15 S. I ACCELERATED TO WOT(WIDE OPEN THROTTLE) IN ORDER TO MERGE INTO TRAFFIC. ONCE I REACHED 60 MPH I PUSHED THE SET BUTTON ON THE CRUISE CONTROL AS I LEFT OFF OF THE ACCELERATOR PEDAL. THE VEHICLE CONTINUED TO ACCELERATE INSTEAD OF HOLDING THE 60 MPH SPEED. I SLOWED DOWN BY PUSHING ON THE BRAKE PEDAL, BUT ONCE I LEFT OFF OF THE BRAKE PEDAL THE VEHICLE CONTINUED TO ACCELERATE. I TRIED THE CANCEL BUTTON FOR THE CRUISE CONTROL AND ALSO THE ON/OFF BUTTON, BUT NOTHING WORKED. MY WIFE REACHED OVER AND PULLED THE FLOOR MAT BACK TO MAKE SURE IT WAS NOT THE MAT AND IT CONTINUED. I PLACED THE SHIFTER IN NEUTRAL AND THE RPM'S WERE AT 3500. I TURNED THE IGNITION SWITCH OFF AND I COASTED. I THEN RESTARTED THE VEHICLE AND THE RPMS IMMEDIATELY WENT TO 3500 AND THEN DROPPED TO 750. I AM AN ASE CERTIFIED MASTER TECHNICIAN AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS IN A VEHICLE. I AM GLAD I WAS DRIVING AND NOT MY WIFE. ONCE I REACHED MY DESTINATION I DISCONNECTED THE CRUISE CONTROL CABLE AT THE THROTTLE BODY. SINCE THIS VEHICLE IS A CABLE OPERATED THROTTLE BODY MY ONLY CONCLUSION IS THAT EITHER THE THROTTLE PLATE STUCK, WHICH IT IS CURRENTLY MOVING SMOOTH, OR THE CRUISE CONTROL IS HAVING ISSUES. I AM PLANNING ON TAKING IT TO WORK IN THE MORNING AND TRYING TO DIAGNOSE IT. I HAVE BEEN REPAIRING CARS PROFESSIONALLY SINCE 1992. STARTING IN A FORD DEALERSHIP FOR 8 YEARS, THEN BEING SELF EMPLOYED WITH MY OWN AUTO REPAIR BUSINESS UNTIL MY CURRENT POSITION IN AN INDEPENDENT REPAIR FACILITY (AC DELCO TSS SHOP) FOR THE PAST 11 YEARS. *TR
MY 2004 CHRYSLER PACIFICA STALLS OUT OF NOWHERE WHEN I'M DRIVING IT CAN BE WHEN I'M DRIVING AT 5 MILES OR EVEN 20,30 OR EVEN 50 MILES OR IF I'M MAKING A TURN WHICH IS VERY SCARY WHEN MY STEERING WHEEL LOCKS UP ON ME. IT ALSO WONT START ALL THE TIME I'VE HAD MY CAR IN THE SHOP OVER 20 TIME TO FIND OUT WHAT'S GOING ON, I'VE SPENT OVER 5,000.00 DOLLARS TRYING TO FIX IT BUT TO NO AVAIL. I'VE BEEN DOING SOME RESEARCH ON THIS ISSUE AND THERE ARE TUNES OF PEOPLE WITH THE SAME PROBLEM ON 04, 05, AND 06 CHRYSLER PACIFICA'S BUT ONLY THE 05'S HAVE A RECALL ON THE PCM. I'VE HAD MY GAS LINE CHANGED TWICE BECAUSE I COULD ONLY USE HALF A TANK BE FOR IT WOULD DROP TO E AND RUN OUT OF GAS AND THAT WAS 3,000.00 WITHIN A YEAR AND THAT'S BEEN A BIG ISSUE IN THE PACIFICA WORLD ALSO. I JUST DON'T UNDERSTAND WHY CHRYSLER WONT FIX THE PROBLEMS ON THESE SUV'S ITS CLEARLY A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I'VE TRUSTED CHRYSLER WITH MY FAMILY AND IT'S SCARY TO DRIVE THIS CAR KNOWING IT CAN AND WILL SHUT OFF ON ME AT ANY TIME AND MAY NOT START BACK UP. I DON'T HAVE MONEY TO GET A NEW CAR BEING A SINGLE MOM OF 4 THAT'S WHY I PURCHASED THIS CAR. NOW WITH ALL THE PROBLEMS THAT I'M HAVING WITH IT AND NO ONE KNOWS WHAT'S WRONG WITH IT OR HOW TO FIX IT IS A BIG HEADACHE. I TOOK IT TO A MECHANIC THAT HAS A FRIEND THAT WORKS FOR CHRYSLER DODGE AND JEEP AND THEY PUT THERE MACHINES ON MY CAR AND THEY COULDN'T FIND OUT WHAT WAS GOING ON WITH IT AS WELL AND THERE'S NO CODE THAT WAS GIVEN THEY SAID I NEEDED TO CHANGE MY STARTER AND SOMETHING ELSE I CANT REMEMBER THE PART BUT THAT WAS ANOTHER 200.00 AND ITS STILL NOT FIXED NOW THEY SAY IT HAS TO BE MY PCM WITCH IS ANOTHER 1,500 THAT I DON'T HAVE. I DIDN'T EXPECT TO PUT ALL THIS MONEY OUT TO FIX THIS CAR AND IT NOT GETTING FIXED BECAUSE CHRYSLER DOESN'T KNOW WHAT'S WRONG WITH THE 04 PACIFICA BUT I'M SURE ITS THE PCM JUST LIKE THE 05 AND 06 MODELS. *TR
I BOUGHT THE CAR FEB 6TH 2014 FROM A BUY HERE PAY HERE. AFTER I BOUGHT THE CAR I NOTICED THAT THE VEHICLES GAS LIGHT WOULD MOVE ON ITS OWN FROM HALF A TANK TO EMPTY WHILE DRIVING ALSO MY LIGHTS WOULD FLICKER AND ENGINE WOULD MAKE A HUMMING NOISE ALSO AFTER GETTING ON AND OFF THE FREEWAY, HITTIING THE GAS PEDAL CAR DID NOT WANT TO ACCELERATE AND WOULD SPUTTER. ON JUNE 13 2014 MY VEHICLE WAS PUTTING WHILE GOING 35MPH AND JUST SHUT OFF ON ME WHILE DRIVING WITH MY SON IN THE CAR. *TR
I PURCHASED MY 2004 CHRYSLER PACIFICA IN OCTOBER OF 2013. I WAS HAVING SOME ISSUES WITH MY CAR MAKING A CLUNKING NOISE WITH ACCELERATION AND I TOOK IT UP TO THE CAR SHOP. (MAY OF 2014) I WAS TOLD THE MOTOR MOUNTS ARE RUSTED OUT AND THE ENGINE CRADLE IS RUSTED ALMOST THROUGH. I WAS TOLD THERE WAS A RECALL FOR THE 2004 PACIFICAS. I CALLED CHRYSLER AND WAS TOLD MY CAR IS OUT OF THE RANGE FOR THE RECALL BY 6 MONTHS. I WAS NOT AWARE OF THIS RECALL OR WOULD HAVE TAKEN CARE OF IT WHEN I FOUND OUT ABOUT IT. THE COST TO REPAIR IS ABOUT 3,000.00 AND THE CAR IS NOT SAFE TO DRIVE. I HAVE FOUND THIS IS A MAJOR PROBLEM WITH MANY OTHER PACIFICA OWNERS AND WOULD LIKE SOMETHING DONE ABOUT THIS. I DO NOT FEEL I SHOULD HAVE TO PAY FOR THIS REPAIR WHEN IT HAS BEEN KNOW BY CHRYSLER THAT THIS IS A VERY UNSAFE DEFECT IN THEIR PRODUCT. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING 35 MPH ALL OF THE WARNING LAMPS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE THROTTLE BODY MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 126,000.
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE BRAKE PEDAL BECAME JAMMED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE ACCELERATOR PEDAL BEFORE IT BECAME DISLODGED. ADDITIONALLY, THE CONTACT WAS UNABLE TO ADJUST THE FRONT DRIVER'S SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. *TR
FOUR MONTHS AFTER REPLACING A REAR MOTOR MOUNT. IT FAILED AGAIN. THIS TIME IT CAUSE THE OTHER TWO MOTOR MOUNTS TO FAIL WHICH MELTED WIRES LEADING TO THE FAILURE OF THE CAR'S POWER CONTROL MODULE. THIS RESULTED IN A LOSS OF SPEEDOMETER, OTHER ELECTRICAL FUNCTIONS, AND THE LOSS OF THREE IGNITION COILS. IT WAS BROUGHT TO A DEALER WHO FIXED THE PCM, AND LATER DISCOVERED THAT ALL MOTOR MOUNTS NEED REPLACING. HE HAD NO EXPLANATION WHY A MOTOR MOUNT WOULD HAVE FAILED FOUR MONTHS AFTER THEY WERE INSPECTED TO BE SAFE, AND WHEN ONE WAS BRAND NEW. THE COST REQUESTED BY THE DEALER FOR REPAIR TOTALS MORE THAN $2,500. *TR
THE WINDSHIELD WIPERS AND ELECTRICAL SYSTEMS FAILED DURING A MILD RAIN. WE GOT THE VEHICLE TO A CHRYSLER DEALER AND CONTRACTED FOR THEM TO PUT IT ON THE LIFT. WE'VE LEARNED THAT THE MAIN WIRING HARNESSES ON MANY 2004 PACIFICAS - SUCH AS OURS - HAVE COLLECTED WATER FOR YEARS DUE TO THEIR DESIGN ON THE 2004 PACIFICA, AND HAVE COMPLETELY CORRODED. THIS SUBSTANTIALLY COMPROMISED OUR SAFETY, AS WE EXITED THE ROAD HAVING LOST WINDSHIELD WIPERS, ALL ELECTRICAL, ETC., WE ATTEMPTED TO USE THE HORN WHICH ALSO WAS NO LONGER WORKING. *TR
STARTING IN 2011 MY PACIFICA'S ELECTRICAL SYSTEMS SEEM TO BE SHUTTING DOWN. FIRST I LOST THE ABILITY TO OPEN WINDOWS OR USE POWER LOCKS ON THE PASSENGER SIDE. NEXT I LOST THE CRUISE CONTROL FUNCTION. NOW MY CHECK ENGINE LIGHT APPEARS INTERMITTENTLY. MOST RECENTLY THE AIR BAG LIGHT AND ALARM COMES ON BUT ONLY INTERMITTENTLY. *JS
THIS VEHICLE HAS SUFFERED THROUGH A WIDE VARIETY OF PROBLEMS AS OUTLINED FROM ONLINE COMPLAINT BOARDS. TODAY HAS STARTED SUDDEN ACCELERATION WHILE STOPPED AT TRAFFIC LIGHTS ALMOST TAKING ME INTO TRAFFIC YOUR INVESTIGATION ON THESE ARE CLOSED BUT I NEVER HAD SATISFACTION SPEAKING TO CHRYSLER OFFICIALS AND WAS INFORMED BY MY DEALER A COUPLE OF YEARS AGO THAT THE VEHICLE WAS MADE BY THE ;OLD; COMPANY AND THE NEW COMPANY DOES NOT HONOR PROBLEMS.WHAT IS DISTURBING IS THAT A CLOSE INSPECTION BY ME HAS REVEALED THAT THE WIRING HARNESS GOING TO THE CONTROL COMPUTER WAS ROUTED UNDER THE DRIVERS SIDE FLEXIBLE MOTOR MOUNT AND THE HARNESS HAS BEEN DAMAGED BY THE MOUNT COMPRESSING THIS HARNESS RIGHT ON TOP OF A BOLT ON THE FRAME CAUSING FRAYING OF SEVERAL CONTROL WIRES .THE POOR DESIGN HAS INDEED CREATED MOST OF THE PROBLEMS WITH THE VEHICLE AND COULD CAUSE WRECKS AND PERHAPS EVEN DEATHS. CHRYSLER HAS INFORMED ME THEY DO NOT ACCEPT SUGGESTIONS FROM THE PUBLIC BUT FOR THE SAFETY OF THE CITIZENS STILL DRIVING THESE VEHICLES,I SEE A LOT ON THE ROAD, PLEASE CONTACT THEM AS TO THIS PROBLEM WHICH WHILE NOT COVERED UNDER THEIR WARRANTY SHOULD BE AS THIS FLAW ONLY SHOWS UP WITH MILEAGE. THE WIRING HARNESS HAS NOT BEEN PRICED BY ME YET BUT IF PAST EXPERIENCE IS THE GUIDE CHRYSLER PARTS ARE SIGNIFICANTLY HIGHER THAN COMPETITORS,EVEN IF THE LAST 'GENUINE' PART HAD PRODUCT OF SOUTH KOREA RIGHT ON THE BOX. THE PROBLEM IS POOR DESIGN. *TR
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ACCELERATOR PEDAL BECAME STUCK. AS A RESULT, THE VEHICLE SUDDENLY ACCELERATED ABNORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND CURRENT MILEAGE WAS 74,000. UPDATED 08/27/13*LJ THE DEALER FIXED THE VEHICLE, AT NO COST TO THE CONSUMER. UPDATED 08/29/13
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE WAS HESITANT TO RESPOND. THE CONTACT WOULD HAVE TO APPLY ABRUPT PRESSURE TO THE PEDAL BEFORE THE VEHICLE WOULD ACCELERATE. THE FAILURE WOULD RECUR MOST OFTEN IN WARMER TEMPERATURES. THE VEHICLE WAS NOT TAKEN FOR INSPECTION BY A DEALER OR MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WOULD INTERMITTENTLY BECOME STUCK IN THE OPEN THROTTLE POSITION. WHEN THE FAILURE WOULD OCCUR, THE VEHICLE WOULD JERK VIOLENTLY BEFORE ACCELERATING AND STALLING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE INDEPENDENT MECHANIC DISCOVERED THAT ALL OF THE ENGINE MOUNTS WERE FRACTURED. THE ENGINE MOUNTS WERE REPLACED AT THE CONTACT'S EXPENSE. AFTER REPAIRS, THE FAILURE RECURRED SPORADICALLY AND THE ENGINE WOULD VIBRATE AND EXHIBIT AN UNUSUALLY LOUD RUMBLE. THE CONTACT WAS SITTING IDLE AT A GATED ENTRANCE. THE VEHICLE ABNORMALLY ACCELERATED UP TO 15 MPH AND CRASHED INTO THE GATE WHILE THE BRAKES WERE DEPRESSED. A POLICE REPORT WAS AVAILABLE. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE FROM THE SCENE AND THE VEHICLE WAS TOWED TO HER INSURANCE COMPANY'S LOT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS AWAITING A RESPONSE FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATLEY 85,000 AND CURRENT MILEAGE WAS 118,343.
AFTER TURNING RIGHT AT STOP LIGHT AND PROCEEDING SLOWLY WITH ACCELERATION, A LOUD/SHAKING NOISE WAS HEARD FROM 2004 CHRYSLER PACIFICA (SIMILAR TO A CELL PHONE PLACED ON VIBRATE INSTEAD OF RINGING WHEN A CALL IS RECEIVED). WITHIN SECONDS, VEHICLE UNINTENTIONALLY ACCELERATED AND I WAS UNABLE TO STOP IT, EVEN AFTER PRESSING ON BRAKES. I WAS A BLOCK AWAY FROM WHERE I HAD TO TURN TO ENTER OUR SUBDIVISION, TRAVELING DOWN A TWO-LANE ROAD. THANKFULLY, NO CARS WERE TRAVELING IN OPPOSITE DIRECTION, OR COMING OUT OF OUR SUBDIVISION, SO I WAS ABLE TO TURN LEFT TO ENTER OUR SUBDIVISION. TO TRY TO SLOW CAR DOWN, I HAD TO PRESS DOWN ON BRAKES AS HARD AS I COULD WHILE TURNING THE WHEEL, WHICH CAUSED THE VEHICLE TO SWERVE, ALMOST HITTING A LIGHT POLE. AFTER TURNING AND STOPPING THE SWERVE, THE VEHICLE ACCELERATED EVEN FURTHER, REACHING THE '4' ON THE TACHOMETER (BEFORE THE TURN, IT HAD BEEN AT A '3'). AS I APPROACHED THE FOUR-WAY STOP IN OUR SUBDIVISION, I AGAIN STEPPED ON THE BRAKES AS HARD AS I COULD, BUT IT HAD NO EFFECT. THE TACHOMETER READ '4', BUT THE SPEEDOMETER SHOWED 30 MPH, REGARDLESS OF HOW HARD I PRESSED ON BRAKES. I COULD NOT BRAKE AT ALL, AND WAS LOSING THE ABILITY TO STEER AS I APPROACHED THE SIGN. THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN 'PARK'(WHICH MADE THE TACHOMETER GO EVEN HIGHER) AND REMOVE THE KEYS TO TURN OFF THE CAR AS QUICKLY AS I COULD. THIS STOPPED THE CAR RIGHT IN FRONT OF THE STOP SIGN. I WAITED ABOUT 30 SECONDS AND ATTEMPTED TO RESTART CAR, BUT AFTER IGNITION KEY WAS TURNED, TACHOMETER REVVED UP AGAIN TO '4', THOUGH SPEEDOMETER READ '0'. HUSBAND MANEUVERED CAR THE ONE BLOCK HOME BY PLACING IT IN 'NEUTRAL'. THIS IS THE FIRST INCIDENT OF THIS NATURE. CHRYSLER TO BE NOTIFIED IN MORNING, AS I CALLED AFTER BUSINESS HOURS (7:41 PM CST). MYSELF, TWO KIDS, AND TWO DOGS WERE IN THE CAR DRIVING DOWN WHAT IS NORMALLY A BUSY TWO-LANE ROAD AND INTO SUBDIVISION FULL OF PLAYING CHILDREN, TRULY A MIRACLE NO ONE WAS INJURED. *TR
2004 CHRYSLER PACIFICA. CONSUMER STATES UNINTENDED ACCELERATION *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION ON TWO SEPARATE OCCASIONS. THE FIRST TIME THE INCIDENT OCCURRED, THE CONSUMER HIT THE DRIVERS SIDE DOOR OF A PARKED VEHICLE. THE SECOND TIME, THE CONSUMER HIT A CONCRETE POST, WHICH CAUSED OVER 6,000 IN DAMAGES. *JB
MY PROBLEM IS THAT MY CAR GAS PEDAL WILL GET STUCK BUT IT'S NOT AN EVERYDAY OCCURRENCE IT HAPPENS MAYBE ONE TIME A DAY SOMETIMES TWO WITH A WEEK OR LEAST IN BETWEEN THEN SO NO MECHANIC CAN HELP ME AND WHEN I CALLED CHRYSLER AND TOLD MY PROBLEM THEY WON'T HELP ME EVEN THOUGH THEY HAVE OTHER CARS WITH THE SAME EXACT ISSUE BUT BECAUSE MY CAR ISN'T THE SAME MODEL OR YEAR THEY WON'T HELP. IM SO FRUSTRATED. WHEN MY CAR IS IN THE PARK MODE AND YOU PUT TO DRIVE OR REVERSE IT GETS STUCK LIKE THERE IS NO ACCELERATION COMING TO IT FOR ABOUT AFTER 5 SECONDS UNTIL YOU KEEP PUSHING ON IT AND THEN WHEN IT FINALLY RELEASES YOUR FOOT IS PUSHING ON THE GAS AND SO OF COURSE YOUR CAR SUDDENLY FLOORS I'M LUCKY I HAVEN'T HIT ANYTHING OR ANYONE FOR THAT MATTER! I HOPE THIS GETS FIXED SOON BEFORE SOMETHING WORSE HAPPENS! *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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