RoadVitals

2004 Chrysler Pacifica Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
31
Latest Oct 16, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 896 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 31 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 31, in the owner's own words

ElectricalEngineVisibility
Filed Oct 16, 2020

I WAS DRIVING ON THE HIGHWAY, AND MY LIGHTS ALL LIT UP, CAR STALLED, AND MY DASH BOARD SAID NO BUS

NHTSA ID
11364713
Incident
Oct 16, 2020
Mileage
184,000 mi
ElectricalEngineVisibility
Filed Jun 26, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE INSTRUMENT PANEL LIGHTING AND THE ABS INDICATOR BEGAN TO FLASH. IN ADDITION, THE WINDSHIELD WIPERS STOPPED WORKING, THE VEHICLE SUDDENLY JOLTED FORWARD, AND STALLED. THE NEXT DAY, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID
11104071
Incident
Jun 24, 2018
Mileage
150,000 mi
Visibility
Filed Sep 2, 2013

SUNROOF SHATTERED WHILE DRIVING. NOT CAUSED BY ANY PROJECTILE. SEEMS TO HAVE HAPPENED SPONTANEOUSLY. *JS

NHTSA ID
10538345
Incident
Sep 1, 2013
Mileage
150 mi
Driver assistanceElectricalVisibility
Filed Oct 4, 2012

THE WINDSHIELD WIPERS AND ELECTRICAL SYSTEMS FAILED DURING A MILD RAIN. WE GOT THE VEHICLE TO A CHRYSLER DEALER AND CONTRACTED FOR THEM TO PUT IT ON THE LIFT. WE'VE LEARNED THAT THE MAIN WIRING HARNESSES ON MANY 2004 PACIFICAS - SUCH AS OURS - HAVE COLLECTED WATER FOR YEARS DUE TO THEIR DESIGN ON THE 2004 PACIFICA, AND HAVE COMPLETELY CORRODED. THIS SUBSTANTIALLY COMPROMISED OUR SAFETY, AS WE EXITED THE ROAD HAVING LOST WINDSHIELD WIPERS, ALL ELECTRICAL, ETC., WE ATTEMPTED TO USE THE HORN WHICH ALSO WAS NO LONGER WORKING. *TR

NHTSA ID
10478658
Incident
Oct 2, 2012
Mileage
130,000 mi
ElectricalOther / unspecifiedVisibility
Filed Jul 5, 2012

07/05/07 CUSTOMER REPORTED BLOWER MOTOR NOISY, CHRYSLER CHECKED AND FOUND BLOWER MOTOR NOISY AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $179.00. ON 08/11/10 BLOWER MOTOR NOISY ON HIGH SPEEDS, CHRYSLER REMOVED AND REPLACED THE BLOWER MOTOR. COST TO CUSTOMER $256.00. ON 07/05/12 CUSTOMER EXPERIENCING SAME PROBLEM WITH NOISY BLOWER MOTOR. WILL NEED TO TAKE VEHICLE TO DEALER TO HAVE BLOWER MOTOR REPLACED AGAIN. *TR

NHTSA ID
10464312
Incident
Jul 5, 2007
Mileage
40,539 mi
ElectricalVisibility
Filed Jan 14, 2012

DASH HEATER CONTROL PANEL--LAMPS FOR SEVERAL FUNCTIONS HAVE CEASED WORKING--BLOWER FAN, AIR CONDITIONING, CIRCULATION/RECIRCULATION, FRONT WINDOW DEFROST AND REAR WINDOW DEFROST MAKING ADJUSTMENTS OR CHANGES AT NIGHT IMPOSSIBLE. THERE IS NO WAY TO CHANGE BULBS ACCORDING TO THE MANUFACTURER SERVICE/SHOP MANUAL. ADDITIONALLY, THE FUNCTION STATUS (LED) PANEL FADES OUT LEAVING NO INFORMATION FOR WHAT FUNCTION IS WORKING, OR WHAT THE STATUS IS, THUS MAKING CHANGES IMPOSSIBLE AT ANYTIME. INABILITY TO CONTROL ENVIRONMENT--SPECIFICALLY THE FUNCTIONS CONCERNING VISIBILITY MAKE THE VEHICLE A HAZARD TO DRIVE WHEN THE CONTROLS ARE INOPERATIVE OR IMPOSSIBLE TO USE. *TR

NHTSA ID
10443794
Incident
Dec 1, 2011
Mileage
118,000 mi
ElectricalOther / unspecifiedVisibility
Filed Jan 7, 2012

HEADLAMPS - THE HEADLAMPS HAD TO BE REPLACED DUE TO LIGHT BEAMS NOT COMING THROUGH THE CLEAR PLASTIC COVER. THE COVER BECAME CLOUDY AND VISIBILITY WAS LIMITED WHICH CAUSED SAFETY CONCERNS. THE CHRYSLER DEALERSHIP TRIED TO CLEAN BUT WAS NOT SUCCESSFUL. TIRE SENSORS - A YEAR AGO, WE HAD AN ISSUE WITH THE MESSAGE CENTER NOT RESPONDING TO THE TIRES. THE CHRYSLER DEALERSHIP INSTALLED 1 TIRE SENSOR AND SEVERAL MONTHS LATER A NEW MESSAGE CENTER PANEL HAD TO BE REPLACED. A YEAR LATER, WE ARE REPLACING THE OTHER THREE SENSORS. WE ARE TOLD BY THE CHRYSLER DEALERSHIP THAT THE BATTERIES ONLY LAST SEVERAL YEARS. THEY CLAIM THAT THESE SENSORS ARE GOVERMENT REGULATED. WHY ARE WE PUTTING PARTS INTO AMERICAN MADE CARS THAT HAVE TO BE REPLACED EVERY SEVERAL YEARS THAT COST $100 FOR EACH SENSOR PLUS LABOR. EITHER CHRYSLER NEEDS TO PRODUCE A BETTER SENSOR THAT LASTS LONGER OR THE GOVERNMENT SHOULD PROVIDE REBATES SINCE THIS IS REGULATORY. THESE CAR ISSUES SHOULD BE CONSIDERED A SAFETY ISSUE AND REVIEWED FOR POTENTIAL LIABILITIES THAT CAN CAUSE HARM TO THE DRIVER. *TR

NHTSA ID
10442780
Incident
Jan 3, 2011
Visibility
Filed Nov 14, 2011

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THE WINDSHIELD DEFROSTER FAILED AND IT WAS BLOWING INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST. THE FAILURE WAS LOCATED WITHIN THE HEATER COMPUTER. A LOCAL GARAGE REPROGRAMMED THE HEATER COMPUTER SEVERAL TIMES, BUT THE FAILURE WAS NOT CORRECTED. THE WINDSHIELD DEFROSTER CONTINUED TO MALFUNCTION THROUGH THE VENTS INSIDE THE VEHICLE. THE MANUFACTURER STATED THAT THEY WERE NOT AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN INFORMATION WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 89,000.

NHTSA ID
10435448
Incident
Nov 1, 2010
Mileage
75,000 mi
Visibility
Filed Sep 16, 2011

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE HEATER MOTOR FAILED AND AIR CONDITIONER FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE ISSUE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 125,000.

NHTSA ID
10425775
Incident
Sep 14, 2010
Mileage
110,000 mi
Visibility
Filed Jan 4, 2010

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ACTIVATED THE DEFROST SYSTEM; HOWEVER, THE FRONT AND REAR WINDSHIELD, SIDE AND REAR WINDOWS WERE COMPLETELY COVERED WITH ICE. THE DEFROSTER/DEFOGGER SYSTEM FAILED TO DE-ICE THE ACCUMULATION ON THE WINDOWS. IN ADDITION, THE DEFROSTER FAILED TO CLEAR OFF THE FOG AND FROST FROM THE WINDOWS SURFACE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THAT THE DEFROSTER WAS FUNCTIONING PROPERLY. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 77,000.

NHTSA ID
10298179
Incident
Dec 21, 2007
Mileage
35,000 mi
Visibility
Filed Dec 23, 2008

2004 CHRYSLER PACIFICA. NO ACCIDENTS EVER. 74K MILES. DEFROST AND FOOT HEATER BOTH QUIT WORKING AT THE SAME TIME. NO ONE HAS ANY IDEA HOW TO FIX THE PROBLEM. MY WINDSHIELD ICES UP AND I CAN'T SEE TO DRIVE. *TR

NHTSA ID
10252697
Incident
Dec 20, 2008
Mileage
174,000 mi
Heating & air conditioningElectricalSeat belts+3 more
Filed Apr 22, 2008

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 20 MPH, THE VEHICLE BEGAN TO SHAKE AND MADE A THUMPING SOUND. THE VEHICLE ALSO TENDS TO PULL TO THE RIGHT. THE VEHICLE WAS DIAGNOSED BY THE DEALER, BUT THE FAILURE CONTINUES. THE CURRENT MILEAGE WAS 51,200 AND FAILURE MILEAGE WAS 6,000. UPDATED 6/16/08 *CN THE LEFT REAR SEATBELT WOULD NOT RETRACT, THE OUTER TIE ROD ENDS, THE BLOWER MOTOR AND RESISTOR WERE REPLACED BECAUSE THE VEHICLE DIDN'T HAVE ANY HEAT, THE BATTERY WAS STALLING. THE HEATED SEAT WERE NOT WORKING. UPDATED 06/16/08*JB

NHTSA ID
10225392
Incident
Nov 21, 2004
Mileage
6,000 mi
Visibility
Filed Nov 9, 2007

TODAY IS THE SECOND TIME MY POWER WINDOW BROKE. 3 MONTHS AGO THE DRIVER SIDE REAR WINDOW FELL OUT OF THE TRACK AND IT COST $275 TO REPAIR. GLASS WAS OK. TODAY WHEN I PUT THE DRIVERS WINDOW DOWN THE WINDOW SHATTERED AS IT DROPPED DOWN INSIDE. I HAVE OWNED CHRYSLER PRODUCTS SINCE 1952 AND NEVER HAD THIS PROBLEM. *TR

NHTSA ID
10208558
Incident
Nov 9, 2007
Mileage
37,750 mi
Body & structureElectricalOther / unspecified+2 more
Filed Sep 19, 2006

1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB

NHTSA ID
10168651
Incident
Sep 18, 2006
Mileage
34,000 mi
Body & structureElectricalOther / unspecified+2 more
Filed Sep 19, 2006

MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB

NHTSA ID
10168639
Incident
Sep 18, 2006
Mileage
34,000 mi
Visibility
Filed Jan 17, 2006

DT*: THE CONSUMER STATED THE SUN ROOF DRAIN LINES FROZE. WHEN THE DRAIN LINES DEFROSTED THE CONDENSATION LEAKED INTO THE PASSENGER SIDE ELECTRICAL SYSTEM, CAUSING THE ELECTRICAL PASSENGER SEAT TO MALFUNCTION. THE MANUFACTURER HAS BEEN CONTACTED AND THE VEHICLE IS AT THE DEALERSHIP AT THE PRESENT TIME. *JB

NHTSA ID
10147970
Incident
Jan 16, 2006
Mileage
28,000 mi
Visibility
Filed Jan 13, 2006
Crash reported

FIRST OF ALL WE PURCHASED OUR 2004 CHRYSLER PACIFICIA A LITTLE OVER TWO YEARS AGO AND AFTER ABOUT 2 WEEKS I NOTICED A VISIBILITY ISSUE. AT FIRST I THOUGHT IT WAS SIMPLY "NEW CAR" ADJUSTMENT ISSUES. HOWEVER, THIS ISSUE ON "VISIBILITY" NEVER WENT AWAY. THE FIRST INCIDENT OCCURRED BACKING UP IN MY BANK PARKING LOT...BAM! WHERE DID THAT POLE COME FROM? COST $850. MY DEDUCTIBLE $500. THE SECOND OCCURRENCE HAPPENED IN MY DRIVEWAY. AGAIN BACKING UP. THIS TIME THE COAST WAS CLEAR BEFORE I GOT INTO THE CAR. NEXT THING I HEARD [AS I WAS LOOKING BACK WAS A CRUNCH. BETWEEN $5 AND $8K DAMAGE TO THE OTHER VEHICLE. OH I WASN'T GOING ANY MORE THAN 5 MPH! THING IS EVEN AFTER THE ACCIDENT I STILL DIDN'T SEE THE CAR WHEN I LOOKED BACK TO SEE WHAT THE ?XO$@ HAPPENED! I HAVE BEEN A EXCELLENT DRIVER UP UNTIL THE PURCHASE OF THIS VEHICLE? KNOWING THAT THIS HAS BEEN AN ISSUE, VISIBILITY, I'VE REMAINED CAUTIOUS WITH THIS VEHICLE. OOPS FORGOT MY DAMAGES WERE$1950. NON-THE-LESS, TODAY I HAVE THE PRIVILEGE OF PAYING HIGHER INSURANCE PREMIUMS. DON'T GET ME STARTED WITH ON THE ROAD ISSUES. MY QUESTION IS SIMPLE YET SERIOUS TO CONSIDER. SHOULD WE HAVE TO DRIVE IN FEAR OF WONDERING IF TODAY WILL BE YET ANOTHER ACCIDENT/INCIDENT BEFORE CHRYSLER WILL DO SOMETHING ABOUT THE PAC.? IN FACT MAYBE IT WILL TAKE A NEEDLESS FATALITY BEFORE SOMEONE WILL BECOME ATTENTIVE. AS A CONSUMER I HAVE ONLY SO MANY RESOURCES TO EXHAUST. AFTER THAT AND BECAUSE OF THE POLITICAL BATTLE ONE WOULD ENCOUNTER I AM LEFT WITH ONLY THE OPTION TO ADD MY COMPLAINT TO THIS LIST. *JB

NHTSA ID
10147732
Incident
Dec 31, 2005
Mileage
70,000 mi
Body & structureVisibility
Filed Oct 3, 2005
Crash reported

DT: THE CONSUMER STATED THAT THE 2004 CHRYSLER PACIFICA HAS A VISIBILITY PROBLEM ON THE WINDSHIELD. THE STRUCTURE IS SO THICK THAT THE CONSUMER HAS A PROBLEM SEEING ON EITHER SIDE OF THE WINDSHIELD. THE CONSUMER STATES THAT HAS HAD TWO CRASHES BECAUSE HE COULD NOT SEE THROUGH THE WINDSHIELD. THE CONSUMER SAYS THAT WHEN MAKING A TURN VISION IS BEING BLOCKED BY THE POST BETWEEN THE WIN SHIELD AND THE SIDE WINDOW. ALSO, THE CONSUMER INSISTS THAT VISION IS BLOCKED BY THE SIDE VIEW MIRRORS ON THE CAR. THE CONSUMER HAS TAKEN THE CAR BACK TO THE DEALERSHIP. THE CONSUMER WANTS TO TRADE THE CAR IN BECAUSE HE CAN NOT SEE VERY WELL. THE DEALER DOES NOT WANT TO DO ANY TRADING ON THE VEHICLE. THE CONSUMER HAS WRITTEN TO CHRYSLER SO THAT THEY WOULD REIMBURSE THE CONSUMER FOR EXPENSES ON HIS INSURANCE, AND TO TAKE THE CAR BACK. CHRYSLER HAS NOT RESPONDED TO THE LETTER. THERE WERE NO INJURIES. A POLICE REPORT WAS TAKEN ON THE SECOND ACCIDENT.*AK UPDATED (11/04/05) *SC

NHTSA ID
10138330
Incident
Feb 15, 2005
Visibility
Filed Sep 29, 2005

LEFT AND RIGHT EXTERIOR MIRRORS DO NOT RETURN TO MEMORY POSITION. *JB

NHTSA ID
10138182
Incident
Aug 14, 2004
Visibility
Filed Sep 20, 2005
Crash reported

VISIBILITY WE HAVE HAD 6 PARKING LOT COLLISIONS SINCE ACQUIRING OUR CAR IN 2003. THE VISIBILITY WHEN MANEUVERING IS TERRIBLE. WE HAVE PARKED IN THE SAME PARKING LOT FOR 24 YEARS IN A VARIETY OF CARS AND SUV'S AND HAVE NEVER HAD A COLLISION. IN THIS CAR, WE HAVE HAD COLLISIONS RESULTING FROM POOR VISIBILITY WHEN PULLING IN TO PARK, BUT MORE SO WHEN BACKING UP. THE BLIND SPOTS ARE SIGNIFICANT AND DANGEROUS. SO FAR, ONLY OTHER CARS HAVE BEEN DAMAGED BUT OUR CONCERN IS FOR PEDESTRIANS OR CHILDREN THAT MAY BE BEHIND US YET REMAIN UNSEEN WHEN ATTEMPTING TO BACK UP. THE DEALER SAYS THEY HAVE HAD NUMEROUS COMPLAINTS BUT THERE IS NOTHING TO DO. THEY DID OFFER TO SELL US A PARKING ASSIST SENSOR SYSTEM BUT THAT'S ALL. THE CUST SATISFACTION REPRESENTATIVE AT CHRYSLER SAID HE HAD NOT HAD ANY COMPLAINTS LIKE THIS. HE ALSO SAID HE COULD NOT VIEW ANY OTHER REPS INFO- HE WAS JUST ONE PERSON IN A HUGE COMPANY. WHEN I ASKED FOR HIS SUPERVISOR, HE SAID SUPERVISORS DON'T TAKE CALLS. THIS CAR HAS SERIOUS DESIGN FLAWS AND CHRYSLER WILL NOT CORRECT THEM. WE ARE CONCERNED ABOUT THE SAFETY OF OURSELVES AND OTHERS. WE CAN'T WAIT FOR OUR LEASE TO EXPIRE IN OCT 2006, UNTIL THEN WE ARE VERY WORRIED ABOUT USING THIS CAR. I CAN'T EVER ENVISION PURCHASING ANOTHER CHRYSLER PRODUCT AFTER THIS LACK OF COMMITMENT TO VEHICLE SAFETY. *JB

NHTSA ID
10137068
Incident
Sep 18, 2005
Other / unspecifiedVisibility
Filed Aug 27, 2005

THERE HAS BEEN NO ACCIDENT FOR ME BUT I AM SURE IF YOU SEARCH YOU CAN FIND THIS PROBLEM. THE WINDSHIELD WIPERS FREEZES UP WHEN THE WEATHER IS VERY COLD AND WET. THE DEFROSTER DOES NOTHING TO HELP KEEP THE WIPERS IN GOOD WORKING ORDER. *JB

NHTSA ID
10134404
Incident
Dec 15, 2004
Visibility
Filed Mar 10, 2005

CONSUMER STATED THE SIDEVIEW MIRRORS ARE VERY SMALL. THIS CAUSES HIM TO CUT OTHER DRIVERS OFF ON THE ROAD. CONTACTED THE DEALER. HOWEVER, THE PROBLEM STILL EXISTS. *AK

NHTSA ID
10114939
Incident
Jun 1, 2004
Visibility
Filed Feb 9, 2005

I OWN A 2004 CHRYSLER PACIFICA. MY COMPLAINT DEALS WITH THE TOTAL LACK OF VISIBILITY WHEN ONE IS BACKING UP. SPECIFICALLY, SINCE THE REAR WINDOW IS SO HEAVILY TINTED YOU CANNOT SEE ANY ILLUMINATION THROWN OUT BY THE INADEQUATE BACK-UP LIGHTS. IF THE AREA AROUND THE CAR IS POORLY LIT, ONE CANNOT SEE ANYTHING OR BODY BEHIND YOU. THIS IS VERY DANGEROUS. I HAVE BEEN DRIVING FOR 45 YEARS AND HAVE A VERY GOOD DRIVING RECORD. THIS IS THE MOST DANGEROUS VEHICLE I HAVE EVER DRIVEN!! I WILL NOT DRIVE IT IN THE EVENING ANYMORE DUE TO THE TOTAL LACK OF CONFIDENCE IN THE VEHICLE. INSTEAD, I DRIVE MY WIFE'S HONDA CR-V. ON FEBRUARY 7, 2005 I CALLED CHRYSLER CUSTOMER SERVICE. THE REP SAID THAT I COULD PEEL OFF THE TINTED CELLOPHANE STRIP FROM THE REAR WINDOW. THIS IS LUDICROUS. THE TINT ON THE GLASS IS AN INTEGRAL PART OF THE PANE. HE WAS ABSOLUTELY USELESS. ON FEBRUARY 8, 2005 I COMPLAINED TO MY DEALER. HE WOULD NOT REPLACE THE REAR WINDOW BUT WOULD SELL ME A BACK-UP SENSOR SYSTEM FOR THEIR COST OF $417.00. THE PROBLEM IS NOT SOLVED. THIS IS A PROBLEM OF SAFETY. ALL I WANT IS A WAY OF USING MY CAR 24/7 WITHOUT FEAR OF STRIKING SOMEBODY OR AN OBJECT, THROUGH NO FAULT OF MY OWN. I DO NOT FEEL IT IS APPROPRIATE FOR ME TO PAY FOR THIS SERVICE. I AM TRYING TO SAVE LIVES. PLEASE FEEL FREE TO CONTACT ME, SINCERELY, JOEL F. GARFIELD

NHTSA ID
10110160
Incident
Feb 3, 2005
Mileage
22,200 mi
Visibility
Filed Oct 4, 2004

AUTOMATIC MEMORYY SETTINGS FOR OUTSIDE MIRRORS DO NOT RETURN TO THEIR "SET" POSITIONS. I HAVE HAD THIS ISSUE TO 2 DEALERS. NEITHER COULD FIND THE CAUSE.*AK

NHTSA ID
10093584
Incident
Jul 4, 2004
Mileage
12,000 mi
Visibility
Filed Aug 9, 2004

1) DRIVING ON OPEN STRETCH OF FREEWAY AT NIGHT; HAD JUST STARTED REAR WINDOW DEFROSTER, ) ENTIRE REAR WINDOW EXPLODED. 3) UNDETERMINED - DEALER HAS YET TO ADDRESS. *AK

NHTSA ID
10086451
Incident
Aug 7, 2004
Mileage
1,925 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .