Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
WHEN WE PURCHASED THE CAR I NOTICED WHEN I SELECTED THE SEAT SETTING IT SAID IT WAS SET. WHEN I WENT TO DRIVE THE VEHICLE AGAIN I SELECTED SEAT ONE AND IT HAD THE ERROR MESSAGES AS IN THE PICTURES.
MY SEATS STOP WORKING
TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT ACCELERATE AND THE BRAKE PEDAL BECAME JAMMED. THE CONTACT APPLIED EXCESSIVE FORCE TO THE ACCELERATOR PEDAL BEFORE IT BECAME DISLODGED. ADDITIONALLY, THE CONTACT WAS UNABLE TO ADJUST THE FRONT DRIVER'S SEAT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000. *TR
THE POWER SEATS BOTH FRONT AREN'T WORKING AND THE PEDDLE ADJ. AND THE DRIVER SEAT IN BACK POSITION HARD TO DRIVE. *TR
BOTH ELECTRIC SEAT ADJUSTERS JUST STOPPED WORKING. THE DRIVER'S SIDE SEAT IS SO FAR BACK THAT IT'S NOT REALLY SAFE TO BE DRIVING, AND BOTH SEATS ARE STUCK IN AN UNCOMFORTABLE POSITION. THE DRIVER'S SIDE SEAT IS STUCK IN THE "EXIT THE CAR" POSITION, SO IT MUST HAVE STOPPED WORKING LAST SUNDAY WHEN I DROVE IT AND THEN PARKED IT FOR THE NIGHT. NOW IT'S TOO FAR BACK FOR ME TO OPERATE SAFELY AND I AM SADLY DISAPPOINTED IN CHRYSLER. THIS SHOULD BE FIXED FOR FREE IN MY OPINION, BECAUSE I SEE MANY COMPLAINTS ONLINE ABOUT THE SAME PROBLEM. WHAT A PIECE OF JUNK. *TR
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED HE ATTEMPTED TO ADJUST THE DRIVER'S POWER SEAT BUT THE SEAT WOULD NOT MOVE BACK OR FORWARD. THE CONTACT STATED BECAUSE OF THE FAILURE IT WAS VERY UNCOMFORTABLE DRIVING THE VEHICLE. THE DEALER WAS NOTIFIED OF THE FAILURE AND ADVISED HIM OF THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS ON-GOING FOR ONE MONTH. THE FAILURE MILEAGE WAS 108,000 AND THE CURRENT MILEAGE WAS 110,000. UPDATED 04/12/11*LJ UPDATED 04/13/11
TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE POWER SEATS FAILED AND WERE STUCK IN THE RECLINED POSITION. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT CALLED THE MANUFACTURER WHO REFERRED HIM TO THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 150,000.
FAILURE OF BOTH MOTOR MOUNTS ON OUR 2004 CHRYSLER PACIFICA. PARTS FROM LOCAL DEALER HAVE BEEN BACK ORDERED FOR WEEKS. ADDITIONAL RESEARCH ON MY PART HAS SHOWN THIS IS A VERY COMMON PROBLEM WITH THIS MODEL. MOTOR MOUNTS SHOULD NOT FAIL BUT ESPECIALLY WHEN THE VEHICLE HAS LESS THAN 90K MILES. *TR
POWER SEATS, DRIVER MEMORY, PEDAL HEIGHT ADJUSTMENT ALL FAILED SIMULTANEOUSLY AT ABOUT 58,000 MILES. MY WIFE IS ABOUT A FOOT SHORTER THAN ME, AND CANNOT, THEREFORE, DRIVE THE CAR ANYMORE. I CONTACTED CHRYSLER, AND THEY WERE NO HELP. *TR
DRIVER'S SEAT MEMORY PERIODICALLY FAILS. DASH WILL DISPLAY "MEMORY DISABLED - VEHICLE NOT IN PARK" ON INFORMATION DISPLAY. DIAGNOSED AS SHORT IN SEAT SWITCH. SWITCH REPLACED. PROBLEM PERIODICALLY STILL EXISTS EXCEPT, ON OCCASION, THE SEAT WILL NOW MOVE FORWARD WHILE VEHICLE IS BEING DRIVEN PINNING DRIVER TO STEERING WHEEL. *JB
2004 CHRYSLER PACIFICA WITH APPROX. 46,000 MILES LOGGED. ELECTRIC SEATS, DRIVER AND PASSENGER NO LONGER ADJUST. ALSO, DRIVER MEMORY AND PEDAL HEIGHT ADJUSTMENT INOPERATIVE. AS MY SPOUSE AND I ARE ABOUT 12" DIFFERENT IN HEIGHT, SHE IS NO LONGER ABLE TO DRIVE THE CAR. WHEN SHE ATTEMPTED TO DRIVE IT, SHE WAS UP AGAINST THE STEERING WHEEL AND SAID IT WAS TOO DANGEROUS. *JB
HAVE HAD MANY INSTANCES WHERE THE POWER SEATS IN MY 2004 CHRYSLER PACIFFICA WERE NOT ABLE TO MOVE. THIS HAS HAPPENED IN INSTANCES IN WHICH IT POSES A SIGNIFICANT DRIVER SAFETY ISSUE. ON ONE OCCASION MY WIFE HAD TO DRIVE THE VEHICLE WITH HER BODY ALMOST PINNED AGAINST THE STEERING WHEEL. THIS SEEMS TO BE A KNOWN PROBLEM WITH MANY CHRYSLER PACIFICA'S, I HAVE BROUGHT IT TO TWO SEPARATE DEALERS, AND THEY BOTH ADMIT THEY HAD MANY OCCURRENCES OF THIS. THERE ARE AT LEAST TWO SEPARATE TECHNICAL SERVICE BULLETINS RELATING TO THIS ISSUE. THEY REFUSE TOO PERFORM ANY SERVICES UNDER A SAFETY ALERT. IT'S ONLY A MATTER OF TIME UNTIL THERE IS A FATALITY RELATED TOO THIS PROBLEM. THIS IS AN EXTREME SAFETY ISSUE , AND SHOULD BE RECALLED BY THE MANUFACTURER.*AK
VEHICLE DOOR LOCKS ACT ERRATICALLY. THE DOORS LOCK REPEATEDLY WHILE THE VEHICLE IS MOVING PAST THE 15 MPH MARK, ALSO, WHEN PARKED WITH OR WITHOUT THE KEYS IN THE IGNITION AND WITH OR WITHOUT THE ENGINE RUNNING. DEALER INSTALLED NEW DOOR MODULES BUT PROBLEM STILL PERSISTS. *NM
CAR DOES NOT START! WHEN STARTING, A LOUD CLICKING NOISE HAPPENS, AND ENGINE WILL NOT START. NEED A JUMP START OFTEN. HAVE BROUGHT IT TO DEALER THEY CANNOT FIND ANYTHING WRONG. *JB
AIR CONDITIONER MAKES HISSING SOUND EVERY FEW SECONDS. DOOR SEALS WERE NOT FITTED PROPERLY, LET WATER LEAK INTO CAR. SEAT MODULE FAILED AFTER ONLY A COUPLE OF WEEKS.*AK
I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED! *AK
AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK
REAR HATCH WOULD NOT WORK. IN FOR REPAIR 3 TIMES. RONT END THUMPS UPON HARD BRAKING. IN FOR REPAIR 4 TIMES WITH NO RESOLUTION. CAR WILL NOT START. IN FOR REPAIR CURRENTLY FOR THE 3RD TIME. DRIVERS SEAT MOVES UPON ACCELERATION AND STOPPING. IN FOR REPAIR 4 TIMES, STILL NOT RESOLVED. CD PLAYER HAS STATIC BETWEEN SONGS. REPLACED CD PLAYER ONCE. STILL HAPPENS WITHOUT RESOLUTION.*AK
WHILE ENTERING A CONSTRUCTION ZONE ON INTERSTATE 95 ON MAYLAND NEAR PERRYVILLE, I WAS TRAVELLING APPROXIMATELY 10 MPH AND WAS STRUCK FROM THE REAR BY A MAZDA 6 TRAVELING AT A HIGHER RATE OF SPEED. THERE WERE NO SKID MARKS. WHEN MY CAR, A 2004 CHRYSLER PACIFICA WAS STRUCK IN THE REAR, THE DRIVERS SEATBACK FAILED AND I WAS THROWN IN THE BACK SEAT AGAINST MY 14 YEAR OLD DAUGHTER. THE SEATBACK CRUSHED HER KNEE AND SHE WAS TAKEN TO TEH HOSPITAL. THE PASSANGER SIDE FRONT SEAT ALSO FAILED IN A SIMILAR FACHION AND MY WIFE SLIDE INTO MY 12 YEAR OLD, SHE WAS NOT INJURED. MY 9 YEAR OLD WAS IN THE THIRD ROW SEAT WHICH WAS BROKEN IN THE CRUMPLE OF THE REAR, AND WAS TAKEN TO THE HOSPITAL AS SHE WAS COMPLAINING OF SHORTNESS OF BREATH, SHE IS OKAY NOW AS I WRINTE THIS.*AK
MY PACIFICA HAS HAD POWER MEMORY SEATS REPAIRED 5 TIMES. MY AIR COMPRESSOR REPAIRED X2. A "DAMPENER" PLACED TO TRY AND MINIMIZE THE NOISE FROM THE A/C. THE DASH ELECTRONIC MODULE REPLACED X1. THE WHEEL PLASTIC COVERING JUST CAME OFF WHILE DRIVING. MY TIRE PRESSURE SENSORS HAVE HAD TO BE RESET X2. THE EXHAUST MADE A RATTLING NOISE THAT HAD TO BE REPAIRED. THE RIGHT FRONT BUMPER HAD TO BE TIGHTEN AS EXCESSIVE WIND NOISE WAS HEARD BY SERVICE DEALER. IT STILL MAKES AN AUDIBLE CLICKING, KNOCKING TYPE NOISE ON ACCELERATION THAT THEY CLAIM TO BE UNABLE TO DUPLICATE. IT HAS A LOUD POP ON SHARP RIGHT TURNS. AND THE A/C STILL CYCLE ABRUBTLY AND LOUDLY APPROX EVERY 30-45 SECONDS. I HAVE HAD THE CAR SINCE AUG 2003 AND CHRYSLER REFUSES TO ACCEPT RESPONSIBLITY AND ALLOW ME ANOTHER VEHICLE WITHOUT OBTAINING A LAWYER. I CLEARLY EXCEEDS THE MINIMUM CRITERIA FOR THE LEMON LAW. THIS VEHICLE HAS BEEN A HUGE INCONVENIENCE TO MY FAMILY AND I. CHRYSLER STATES THERE IS NOTHING TO BE REPAIRED ON MY VEHICLE AND WILL NOT HELP ME IN ANY WAY. I LOVE THE VEHICLE WHEN IT IS PROBLEM FREE WICH IS RARE AND I JUST WANT THEM TO STEP UP TO THE PLATE AND STOP GIVING ME THE RUN AROUND. IT HAS BEEN REPAIRED WAY TO MANY TIMES ALREADY.*AK
LESS THAN 24 HOURS OF TAKING POSSESION THE DRIVER'S SIDE SEAT GOT STUCK IN THE RECLINE POSITION MAKING IT UNSAFE TO DRIVE.*AK
FUSE FOR DASHLIGHTS,GUAGES,GPS SYSTEM,A/C SYSTMS. AND RADIO BURNS OUT WHILE DRIVING AND WHEN IT HAPPENS AT NITE, IT CAUSES QUITE A FRITE, DEALER HAS HAD IT NOW THREE TIMES IN TWO MONTHS . THIS LAST TIME FOR 7 DAYS AND STILL HAS'NT A CLUE. I MYSELF HAVE REPLACED THE BURNED FUSES AT LEAST 10 TIMES. *AK
THE POWER WINDOWS, LOCKS, MIRRORS, KEYLESS REMOTE ENTRY AND POWER SEATS ALL STOPPED WORKING AT THE SAME TIME. THE TRUNK ALSO WOULD NOT UNLOCK TO OPEN. WE HAVE OWNED THE CAR FOR THREE DAYS.*AK
DRIVERS SEAT AUTOMATIC MEMORY SYSTEM.*AK
LOWER SEAT CARRIAGES HEAVILY CORRODED, ONLY HAD THE CAR 7 DAYS WHEN WE NOTICED IT. CONTACTED DEALER SALESMAN DAVIS SAID THAT HE LOOKED AT OTHERS ON LOT THEY ARE ALSO CORRODED. *LA
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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