2004 Chrysler Pacifica Transmission Problems

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE WOULD STALL INTERMITTENTLY. THE CONTACT PUSHED THE ACCELERATOR, BUT THE VEHICLE WOULD NOT RESPOND. THE CONTACT RESEARCHED NHTSA CAMPAIGN ID 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) RECALL, BUT THE VIN WAS NOT ASSOCIATED WITH THE RECALL. THE DEALER DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 121,000. UPDATED 09/07/11*BF ..UPDATED 10/04/11*BF STATUS UPDATE. 10/07/11 UPDATED 11/01/11. UPDATED 2/23/12 *CN

NHTSA ID

10420117

Incident

Aug 15, 2011

Mileage

121,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE STALLED. THE VEHICLE ROLLED TO A STOP BUT WOULD NOT IMMEDIATELY RESTART. AFTER WAITING A FEW MINUTES THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED MOMENTS LATER AND THE CONTACT WAS ABLE TO TAKE THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE IT WAS REPAIRED. THE FAILURE CONTINUED. AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)). THE FAILURE AND CURRENT MILEAGES WERE 104,432. THE VIN WAS UNAVAILABLE.

NHTSA ID

10395595

Incident

Apr 12, 2011

Mileage

104,432 mi

I OWN A CHRYSLER PACIFICA 2004 AWD. THE VEHICLE HAS HAD NUMEROUS SUSPENSION PROBLEMS, SUCH AS A CLICKING SOUND AND AN UNSTABLE VEHICLE. I BELIEVE IT MIGHT BE THE FRONT CRADLE OF THE VEHICLE BUT AM NOT SURE IF THIS IS THE EXACT CAUSE. ALSO, WHEN I BRAKE, THE CAR MAKES A HUGE THUD SOUND. I REPLACED THE BRAKES AND ROTORS AS THE DEALER HAS DONE BUT THE NOISE IS STILL THERE. PLEASE INVESTIGATE THIS MATTER AS MANY OTHER PACIFICA OWNERS HAVE ENCOUNTERED THIS. THANK YOU SO MUCH. *TR

NHTSA ID

10366644

Incident

Jan 1, 2010

Mileage

50,000 mi

LETTER FROM SENATOR GRAHAM ON BEHALF OF CONSTITUENT RE SAFETY ISSUES PERTAINING TO THE CHRYSLER PACIFICA REPLY TO GREENVILLE OFFICE (DOT/I#2010-1232) *TGW THE CONSUMER STATED THE ENGINE LIGHT ILLUMINATED. THE TECHNICIAN FOUND A CODE IN THE PCM FOR THE TRANSMISSION SENSOR OUT OF RANGE. THE TRANSMISSION WOULD CHATTER WHEN ACCELERATING. THE TECHNICIAN FOUND A DEFECTIVE ENGINE SUPPORT. THE BATTERY WAS REPLACED DUE TO THE VEHICLE NOT STARTING. *JB

NHTSA ID

10353168

Incident

Jan 1, 1901

AFTER TURNING RIGHT AT STOP LIGHT AND PROCEEDING SLOWLY WITH ACCELERATION, A LOUD/SHAKING NOISE WAS HEARD FROM 2004 CHRYSLER PACIFICA (SIMILAR TO A CELL PHONE PLACED ON VIBRATE INSTEAD OF RINGING WHEN A CALL IS RECEIVED). WITHIN SECONDS, VEHICLE UNINTENTIONALLY ACCELERATED AND I WAS UNABLE TO STOP IT, EVEN AFTER PRESSING ON BRAKES. I WAS A BLOCK AWAY FROM WHERE I HAD TO TURN TO ENTER OUR SUBDIVISION, TRAVELING DOWN A TWO-LANE ROAD. THANKFULLY, NO CARS WERE TRAVELING IN OPPOSITE DIRECTION, OR COMING OUT OF OUR SUBDIVISION, SO I WAS ABLE TO TURN LEFT TO ENTER OUR SUBDIVISION. TO TRY TO SLOW CAR DOWN, I HAD TO PRESS DOWN ON BRAKES AS HARD AS I COULD WHILE TURNING THE WHEEL, WHICH CAUSED THE VEHICLE TO SWERVE, ALMOST HITTING A LIGHT POLE. AFTER TURNING AND STOPPING THE SWERVE, THE VEHICLE ACCELERATED EVEN FURTHER, REACHING THE '4' ON THE TACHOMETER (BEFORE THE TURN, IT HAD BEEN AT A '3'). AS I APPROACHED THE FOUR-WAY STOP IN OUR SUBDIVISION, I AGAIN STEPPED ON THE BRAKES AS HARD AS I COULD, BUT IT HAD NO EFFECT. THE TACHOMETER READ '4', BUT THE SPEEDOMETER SHOWED 30 MPH, REGARDLESS OF HOW HARD I PRESSED ON BRAKES. I COULD NOT BRAKE AT ALL, AND WAS LOSING THE ABILITY TO STEER AS I APPROACHED THE SIGN. THE ONLY WAY TO STOP THE VEHICLE WAS TO PLACE IT IN 'PARK'(WHICH MADE THE TACHOMETER GO EVEN HIGHER) AND REMOVE THE KEYS TO TURN OFF THE CAR AS QUICKLY AS I COULD. THIS STOPPED THE CAR RIGHT IN FRONT OF THE STOP SIGN. I WAITED ABOUT 30 SECONDS AND ATTEMPTED TO RESTART CAR, BUT AFTER IGNITION KEY WAS TURNED, TACHOMETER REVVED UP AGAIN TO '4', THOUGH SPEEDOMETER READ '0'. HUSBAND MANEUVERED CAR THE ONE BLOCK HOME BY PLACING IT IN 'NEUTRAL'. THIS IS THE FIRST INCIDENT OF THIS NATURE. CHRYSLER TO BE NOTIFIED IN MORNING, AS I CALLED AFTER BUSINESS HOURS (7:41 PM CST). MYSELF, TWO KIDS, AND TWO DOGS WERE IN THE CAR DRIVING DOWN WHAT IS NORMALLY A BUSY TWO-LANE ROAD AND INTO SUBDIVISION FULL OF PLAYING CHILDREN, TRULY A MIRACLE NO ONE WAS INJURED. *TR

NHTSA ID

10346243

Incident

Jul 29, 2010

Mileage

95,000 mi

MY PACIFICA JUST STOPPED RUNNING WHILE I WAS ON A BUSY INTERSECTION IN MY CITY. I LOST ALL POWER BRAKES, STEERING, AND POWER. I HAD MY CHILDREN IN THE VEHICLE AT THE TIME. I DID MANAGE TO GET THE CAR INTO A PARKING LOT, (MY SON AND HIS FRIEND PUSHED IT FROM THE ROAD). THE PACIFICA WOULD NOT RESPOND TO ANYTHING, AND COULD NOT BE JUMP STARTED. MY HUSBAND PURCHASED A NEW BATTERY TO SEE IF THAT WOULD HELP, IT DID NOT. IT WAS TOWED TO AN ELECTRICAL SERVICE, THAT TOOK TWO DAYS TO LET ME KNOW THAT THEY COULD NOT HELP ME. IT THAN HAD TO BE TOWED TO A DEALER, WHICH ALSO TOOK TWO DAYS TO DIAGNOSE. IT CAME TO THE CONCLUSION THAT I NEEDED TO REPLACE THE PCM. I FOUND THAT THE 2004 PACIFICA HAD A RECALL ON JUST THAT PROBLEM. I CONTACTED CHRYSLER, AND THEY ARE STATING THAT MY VEHICLE IS NOT PART OF THAT RECALL. NOT TO MENTION THAT I HAVE TOO MANY MILES FOR THE WARRANTY. ALSO THAT I AM THE SECOND OWNER, (I AM ACTUALLY THE FIRST OWNER, THE CAR WAS A PROGRAM VEHICLE THAT WAS DRIVEN BY AN EXECUTIVE OF CHRYSLER). I ASKED WHY MY CAR WAS NOT INCLUDED, BECAUSE THIS WAS THE ISSUE WITH MY VEHICLE, SHE STATED THAT THERE WERE MORE COMPLAINTS WITH THE SAME THING (VEHICLES WITH PCM REPLACEMENT, NOT ON THE RECALL) WITHIN THE LAST FEW MONTHS, AND IF ANYTHING TRANSPIRED, THAT THEY WOULD LET ME KNOW BY MAIL. THIS IS NOT A MAINTENANCE ISSUE, BUT A SAFETY ISSUE, THAT I HAD NO WARNING OR SIGNS OF BEFORE IT HAPPENED. I AM VERY CONCERNED OVER THIS. HOW MANY OWNERS NEED TO EXPERIENCE THIS OR EVEN BE SEVERELY INJURED BEFORE THIS PROBLEM IS RESOLVED? THE CASE MANAGER AT CHRYSLER THAN STATED THAT MY CASE WOULD BE CLOSED! I AM VERY UPSET WITH THIS WHOLE ISSUE. I DID NOT COMPLAIN ABOUT THE INTERMITTENT A/C, THE POWER SEATS THAT RARELY WORK, THE BACK HATCH THAT HAS A MIND OF IT'S OWN, OR THE GAS GAUGE THAT DOES ITS OWN THING. BUT MY CHILDREN'S SAFETY WAS PLACED IN JEOPARDY! IT WAS STATED THAT MORE COMPLAINTS WERE COMING IN ON THIS ISSUE, ARE THEY GOING TO WAIT FOR LOSS OF LIFE? *TR

NHTSA ID

10345946

Incident

Jul 22, 2010

Mileage

102,000 mi

2004 CHRYSLER PACIFICA WITH 72,000 MILES. ABOUT THREE MONTHS AGO STARTED HEARING A CLUNKING NOISE WHILE CAR WAS CHANGING GEARS. I STARTED DOING SOME RESEARCH ON WHAT THE PROBLEM MIGHT BE.I FOUND THAT A LOT OF OTHER OWNERS WERE HAVING PROBLEMS WITH THEIR MOTOR MOUNTS. I PUT MY CAR ON A LIFT TO INSPECT IT AND THERE WAS FLUID LEAKING FROM AROUND THE MOTOR MOUNTS. THE BUSHINGS WERE COMPLETELY BUSTED AND BROKEN. WHEN I TRIED TO GET NEW PARTS, THE DEALERSHIP SAID THEY WERE NOT COVERED UNDER WARRANTY AND WERE ON BACKORDER INDEFINITELY. THEY SAY THAT I SHOULD JUST DRIVE IT UNTIL THEY GET PARTS. I HAVE FOUND OUT FROM JUST ABOUT EVERY OWNER OF A PACIFICA THAT THEY TOO HAVE HAD TO REPLACE THEIR MOTOR MOUNTS AS WELL, AT THEIR OWN EXPENSE.(AROUND $500) SOMETIMES TWICE. WHY HASN'T CHRYSLER ADDRESSED THIS AS A DEFECT? THIS IS A VERY COSTLY AND DANGEROUS DEFECT THAT NEEDS TO BE ADDRESSED. *TR

NHTSA ID

10299025

Incident

Oct 5, 2009

Mileage

68,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT HEARD A KNOCKING SOUND WHENEVER THE TRANSMISSION HAS TO SHIFT. THE MECHANIC STATED THAT THE MOTOR MOUNTS WERE FAILING. IN FEBRUARY OR MARCH OF 2009, THE VEHICLE HAD A TRANSMISSION FLUID LEAK. THE DEALER REPLACED A SEAL AND STATED THAT THE VEHICLE WAS REPAIRED. THE CONTACT STILL HAS THE WORK ORDER FOR THAT REPAIR. THE CURRENT MILEAGE WAS 88,000 AND FAILURE MILEAGE WAS 87,500.

NHTSA ID

10272553

Incident

Apr 28, 2009

Mileage

87,500 mi

ON DEC 19, 2008 MY 2004 PACIFICA STARTED STALLING WHEN DRIVING HOME FROM WORK, IT DID THIS APPROXIMATELY (20) TIMES IN RUSH HOUR TRAFFIC. I WOULD PUT IT IN NEUTRAL AND SOME TIMES IT WOULD START UP IMMEDIATELY AND SOMETIMES IT WOULD DELAY BY SEVERAL MINUTES. I DROVE THE CAR TO MY MECHANICS; WHICH WAS CLOSED, AND LEFT IT THERE, THE NEXT DAY IT WOULD NOT ACT UP FOR HIM AND HE RAN A DIAGNOSTIC THAT SHOWED HIM NOTHING. ALTHOUGH HE DID FIND A RECALL ON THE PCM NEEDING REPROGRAMMED FOR STALLING ISSUES. WE THEN TOOK IT TO SHUMAN CHRYSLER IN WALLED LAKE, MI. AND DROPPED IT OFF. THEY REPLACED THE SOLENOID AND CONFIRMED THAT THE REPROGRAMMING WAS DONE PRIOR TO THIS PROBLEM. COST WAS $237.50. ON CHRISTMAS EVE ON A BUSY ROAD THE CAR STALLED OUT AGAIN, AND TOOK SEVERAL ATTEMPTS BEFORE IT KEPT RUNNING. HERE WE WERE SITTING IN A DEAD CAR, ON ONE OF THE MOST WIDELY KNOWN EVENINGS WITH DRUNKS ON THE ROAD. WE PROCEEDED TO OUR DESTINATION AND AT THE END OF THE EVENING WE HAD SOMEONE FOLLOW US HOME WITH MY ELDERLY MOTHER IN THEIR CAR. WE TOOK IT BACK TO THE DEALERSHIP ON THE 26TH AND THEY REPLACED THE GROUND TO THE TRANSMISSION CASE FROM THE BATTERY. NO CHARGE THIS TIME. ON THE 27TH THE CAR STALLED AGAIN 3 TIMES ON US, WE GOT TO OUR DESTINATION AND DISCONNECTED THE BATTERY TO REBOOT THE COMPUTER AND IT WORKED UNTIL DEC 30TH, WHEN THE DEALERSHIP PICKED IT UP FROM THE LOCATION WHERE IT WOULD NOT START, RIGHT BEFORE THE TOW TRUCK STARTED LOADING IT; IT STARTED AND QUIT AGAIN. IT HAS BEEN AT THE DEALERSHIP EVER SINCE. TODAY JANUARY 7, 2009 THE DEALERSHIP CALLED AND WILL BE ORDERING A NEW PCM, AND A POWER DISTRIBUTION MODULE. IT WAS EXPLAINED TO ME THAT THE MODULE IS RESPONSIBLE FOR NOT STARTING AND THE PCM IS RESPONSIBLE FOR THE STALLING OR THE SHORTING OUT. THE COST WILL BE $1200. I WILL CALL THEM TOMORROW AND ASK FOR THE PARTS TO BE SAVED. I AM NOT DONE WITH THIS. COUNTLESS REPORTS HAVE BEEN TRACKED AND THE REPROGRAMMING DID NOT FIX THE CHRYSLER PROBLEM, AND NEITHER WILL THEY. *TR

NHTSA ID

10254163

Incident

Dec 19, 2008

Mileage

103,000 mi

2004 CHRYSLER PACIFICA. I PURCHASED A PACIFICA ON 4/23/08, ON 4/25 I NOTICED THAT IT WAS NOT SHIFTING SMOOTHLY BUT REALLY WASN'T AFFECTING MY DRIVING. ON 7/7/08 WHILE DRIVING THE CAR STUTTERED WHILE TRYING TO SHIFT ONCE AGAIN AND THEN THREW ITSELF INTO A LOW GEAR. THIS CAUSED THE CAR TO JUMP FORWARD AND ALMOST HIT ANOTHER VEHICLE. THE CAR WOULD NOT SHIFT AFTER THAT. I DROPPED OFF THE CAR AT DODGE SERVICE ON 7/9 AND GOT THE CAR BACK 7/14. THE CAR DID THE SAME THING AGAIN 7/15 AND WAS DROPPED OFF THE SAME DAY, I PICKED UP THE CAR ON 7/22 AND BY 7/23 MIDDAY WAS BACK IN SERVICE AGAIN. I PICKED UP THE CAR ON 7/29 AND 7/30 THE CAR WAS RETURNED TO SERVICE I HAVE BEEN TOLD THAT THE CAR WILL BE READY BY 8/4 TO PICK UP. THIS HAS ALMOST CAUSED SEVERAL ACCIDENTS AND SEVERAL HOURS OF WORK MISSED. I AM AFRAID OF DRIVING THIS VEHICLE AS I DRIVE WITH MY 2 KIDS IN THE CAR AND ALSO IN SCHOOL PARKING LOTS, THE WAY IT JOLTS FORWARD WHEN IT DECIDE TO ACT UP COULD BE LETHAL IN A SCHOOL LOT WHERE KIDS ARE. UPON ORDERING A CARFAX REPORT WE FOUND THAT THIS IS A CONTINUING ISSUE SINCE 2005. *TR

NHTSA ID

10236788

Incident

Jul 7, 2008

Mileage

8,300 mi

NHTSA COMPLAINT NUM-04V113000- MY VEHICLE WAS NOT APART OF THIS RECALL, BUT I NEED THE EXACT SAME COMPONENT. IS THERE A WAY I CAN BE ADDED TO THE RECALL SINCE THE AFFECTED UNIT NUMBER IS JUST A POTENTIAL NUMBER. *TR

NHTSA ID

10214296

Incident

Jan 8, 2008

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING 65 MPH, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE ENGINE. THE VEHICLE CRUISED TO A STOP. THE VEHICLE WAS UNABLE TO BE MOVED. THE MECHANIC STATED THAT THE FRONT DIFFERENTIAL FAILED AND DAMAGED THE TRANSMISSION. AS OF DECEMBER 12, 2007, THE MECHANIC HAD NOT REPAIRED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 72,000.

NHTSA ID

10211584

Incident

Nov 26, 2007

Mileage

72,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. ON MAY 30, 2007, THE VEHICLE LOST POWER WHILE DRIVING 25 MPH. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED THE PREVIOUS DAY. ON BOTH OCCASIONS, THE VEHICLE RESTARTED BUT THE MOST RECENT LOSS OF POWER TOOK A LITTLE LONGER. THE CONTACT STATED THAT THERE IS SAFETY RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) FOR HER VEHICLE. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 80,000.

NHTSA ID

10192097

Incident

May 30, 2007

Mileage

80,000 mi

TL*THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE MAKING A LEFT TURN, THE VEHICLE COMPLETELY SHUTS OFF AND HAS TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES AND THE FAILURE WAS UNABLE TO BE DUPLICATED. THERE IS RECALL # 04V113000 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)) ON THE VEHICLE BUT THE CONTACT'S VIN IS NOT INCLUDED. THE FAILURE CONTINUES TO PERSIST. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 30,000 AND FAILURE MILEAGE WAS 8,000.

NHTSA ID

10190648

Incident

May 6, 2005

Mileage

8,000 mi

DT*: THE CONTACT STATED WHEN THE VEHICLE WAS STARTED, THE ENGINE SPUTTERED AND DIED TWICE. THE VEHICLE WAS ABLE TO BE STARTED, AND WHILE DRIVING 30 MPH, FLAMES WERE OBSERVED COMING FROM THE UNDERSIDE OF THE ENGINE COMPARTMENT. THE VEHICLE WAS STOPPED, THE FIRE DEPARTMENT WAS CALLED, AND THE VEHICLE WAS TAKEN TO A SERVICE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE. THE MANUFACTURER WAS ALSO NOTIFIED. THE FOLLOWING DAY, THE CHECK ENGINE LIGHT ILLUMINATED CONSTANTLY. THE VEHICLE WAS TAKEN BACK TO THE SERVICE DEALER SEVERAL TIMES, HOWEVER THE DEALER WAS STILL UNABLE TO DETERMINE ANY PROBLEMS. SINCE THAT TIME, WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE SPUTTERED BRIEFLY ON SEVERAL OCCASIONS. ON ONE OCCASION, THE VEHICLE SPUTTERED AND STALLED COMPLETELY. THE VEHICLE WAS ABLE TO BE RESTARTED IMMEDIATELY AND WAS DRIVEN TO A DIFFERENT SERVICE DEALER, WHO REPLACED PARTS OF THE FUEL SYSTEM AND THE OXYGEN SENSOR. THE PROBLEMS PERSISTED. THERE WAS A NHTSA RECALL #06V432000, WHICH PERTAINS TO THE AUTOMATIC TRANSMISSION CONTROL MODULE. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID

10174674

Incident

Feb 15, 2005

Mileage

40,000 mi

DT*: THE CONTACT STATED WHILE ATTEMPTING TO TURN AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. AFTER STALLING, THE ENGINE WAS EASILY RESTARTED. UPON INSPECTION BY A DEALER, IT WAS DETERMINED THE AUTOMATIC TRANSMISSION COMPUTER SOFTWARE NEEDED TO BE REPROGRAMMED. AFTER THE TRANSMISSION SOFTWARE WAS UPDATED, THE PROBLEM PERSISTED. THERE WAS A NHTSA RECALL, # 04V113000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN. THE MANUFACTURER WAS NOTIFIED.

NHTSA ID

10169875

Incident

Oct 3, 2006

Mileage

40,000 mi

1-MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. 2- THE DRIVERS SIDE MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. 3- I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION UNTIL IT PASSES FIRST GEAR. THEY TOLD ME THEY COULD NOT FIND A PROBLEM. THEY TOLD ME I COULD PICK UP THE CAR. I ASKED THEM TO DRIVE IT. THEY NOW FOUND THE PROBLEM AND CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT A PROBLEM. 4- MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES. THEY SAID THE MANUAL TELLS THEM TO USE STICKY VELCRO TAPE. I KEEPS HAPPENING. *JB

NHTSA ID

10168651

Incident

Sep 18, 2006

Mileage

34,000 mi

MY 2004 PACIFICA WILL NOT START AT TIMES. SOMETIMES 2 WEEKS CAN GO BY WITHOUT INCIDENT, BUT THEN THE CAR WILL NOT START UNTIL I HOLD MY FOOT ON THE GAS. THE DEALER CLAIMS THAT UNLESS IT HAPPENS WHILE AT THEIR SHOP, THEY CANNOT DO ANYTHING. ALSO, THE DRIVERS SIDE MEMORY MIRROR WILL CHANGE POSITION AND MAKE A SOUND LIKE GEARS TRYING TO ENGAGE BUT CANNOT. AGAIN, THE DEALER COULD NOT FIND A PROBLEM ALTHOUGH IT HAPPENS EACH TIME I USE IT. I COMPLAINED ABOUT THE TRANSMISSION BEING SLUGGISH FROM A PARKED POSITION, THEY TOLD ME THEY COULD NOT FIND A PROBLEM. I ASKED THEM TO DRIVE IT. THEY CLAIM THE MOTOR MOUNT WAS BROKEN. THEY SAID IT HAPPENED BECAUSE OF A FENDER BENDER I WAS IN. THE FENDER BENDER OCCURRED TWO MONTHS AFTER PURCHASING THE CAR AND I HAVE BEEN DRIVING IT TWO YEARS SINCE THAT EVENT WITHOUT PROBLEM. MY HEADLINER KEEPS SAGGING WHERE THE HEADLINER MEETS THE MOONROOF. THEY HAVE FIXED IT NOW THREE TIMES EACH TIME USING STICKY TAPE. IT DOESN'T WORK. *JB

NHTSA ID

10168639

Incident

Sep 18, 2006

Mileage

34,000 mi

WHILE I AM DRIVING AND IF MY AIR CONDITIONER IS ON THERE IS A DRAMATIC LOSS OF POWER TO THE ENGINE, IF I AM AT A STOP LIGHT AND HAVE TO CLIMB A HILL FROM A COMPLETE STOP I IN MOST CASES HAVE TO TURN THE POWER TO MY AIR OFF SO THE ENGINE WILL INCREASE ITS POWER AND I CAN CLIMB THE HILL. IF I DO NOT TURN THE AIR OFF THE RPMS RACE UP REALLY HIGH AND I AM ONLY GOING MAYBE 20 MILES PER HOUR AND THE TRANSMISSION WILL NOT SHIFT AND THE ENGINE IS ROARING. SO ONCE TO THE TOP OF THE HILL IT FINALLY SHIFTS BUT EXTREMELY HARD AS THOUGH SOMETHING UNDERNEATH THE VEHICLE JUST BROKE.. ANOTHER THING THAT HAPPENS IS ALSO A PROBLEM WITH THE TRANSMISSION AND HOW HARD IT HITS WHEN IT SHIFTS, IT HAS ALWAYS SEEMED LIKE IT WAS NOT FLUID AND EASY AS IT SHOULD BE. ALMOST AS THOUGH IT IS DIFFICULT FOR IT, ESPECIALLY COMING DOWN FROM ABOUT 35 MILES PER HOUR AND LOWER DOWN INTO THE SECOND TO 1ST GEARS. IT WORRIES ME THAT A VEHICLE IN ITS PRICE RANGE AND CONSIDERING WHAT I PAID FOR IT THAT IT SHOULD BE MORE OF A JOY AND COMFORT FOR ME TO OWN AND DRIVE THAN IT IS. I AM AFRAID THAT ONE DAY THAT THE TRANSMISSION IS GOING TO COMPLETELY STOP SHIFTING SINCE IT IS SUCH A STRUGGLE FOR IT TO DO SO... WHAT ARE THE RULES FOR A CONSUMER THAT BELIEVES THEY HAVE A VEHICLE WITH DEFAULTS OR A LEMON? IS THERE ANYTHING A CONSUMER CAN DO ? *JB

NHTSA ID

10162539

Incident

Jun 25, 2006

AFTER PULLING INTO A PARKING SPACE, I WAS UNABLE TO GET THE CAR INTO PARK. IT WAS STUCK IN DRIVE. AFTER SEVERAL ATTEMPTS, I GOT IT INTO NEUTRAL. THIS WAS DANGEROUS SINCE I WAS AT A STOREFRONT. SHIFTER ASSEMBLY AND INTERLOCK CABLE WAS REPAIRED. *JB

NHTSA ID

10161364

Incident

May 31, 2006

LEASED PACIFICA 7-2004. BY 11-2004 9000 MILES STARTED MAKEING LOUD POPPING SOUNDS FROM FRONT END. DEALER TRYED TO CONCEL PROBLEM WITH PTO UNIT THAT THEY KNEW WAS FAULTY, AFTER TAKING CAR HOME, ON A WE HAD TO ORDER NEW PART THEY LET ME DRIVE THIS CAR WITH NO REPAIRS MADE AT THAT TIME. 2 WEEKS LATER WE CONTACTED THE SERVICE DIRECTOR AND HE REVELED THE PROBLEM AND PART WAS REPLACED. NOW IN MAY 2005 IT IS MAKING LOUD THUMPS IN THE FRONT END WHEN DECELRATING AND ACELERATING CAR IS AT THE DEALERSHIP AT THIS TIME. ONE OTHER PROBLEM WAS WATER ON PASSENGER SIDE FLOOR THEY HAD NOT SEALED A TUBE PROPERLY AT TIME OF MANUFACTURE.

NHTSA ID

10122376

Incident

Nov 11, 2004

Mileage

9,141 mi

DT: I WAS DRIVING ON FREEWAY AND SLOWED FOR OTHER TRAFFIC WHEN BRAKE PRESSURE APPLIED AND IT THEN BEGAN SHAKING AND STOPPED. UPON STOPPING IT REVVED THEN GEARED DOWN. TOOK TO DEALER, AND THEY MADE SOME ADJUSTMENTS TO THE TRANSMISSION, BUT SAID NOTHING WAS WRONG. THIS HAPPENED AGAIN. RETURNED TO DEALER, WHO THOUGHT THIS WAS A COMPUTER PROBLEM, WHEN TRIED TO REPAIR IT THEY FRIED THE COMPUTER SYSTEM IN CAR. THE CAR STILL HAS THIS PROBLEM. CONTACT FEELS THIS CAR IS NOT DRIVABLE DUE TO THIS SITUATION. ALSO, HAS A CLANKING SOUND. HAS TO BEEN TO DEALER FOR THIS, AND SAID IT WAS BRAKES, AND ADJUSTED THOSE BRAKES. YET THIS CAR STILL HAS PROBLEMS. *AK

NHTSA ID

10120577

Incident

Aug 1, 2003

Mileage

1,000 mi

TRANSMISSION UNIT FAILURE. HAS BEEN TO THE DEALER 3 TIMES THAT I CAN REMEMBER. CLICKING POPPING NOISE IN THE TRANSMISSION OR AXLE. "FIXED" 3 TIMES 2) 3 ELECTRICAL PROBLEMS A) DISPLAY FOR HEATING AND AC WENT OUT. IT WAS REPAIRED B) DISPLAY FOR MESSAGE CENTER WENT OUT. IT WAS REPAIRED C) THE GAS GUAGE WOULD "GO EMPTY" THEN "REFILL" ALL WHILE DRIVING. IT WAS REPAIRED 3) NOW I JUST FOUND GEAR OIL ON MY GARAGE FLOOR, THE REAR AXLE SEALS ARE LEAKING.I'LL BE CALLING THE DEALER TOMORROW. *AK

NHTSA ID

10116444

Incident

Feb 20, 2005

Mileage

10,000 mi

I PURCHASED THE CAR FROM CARMAX 08/03, WITH 500 MILES ON IT. AT THE END OF 09/04, WITH 2200 MILES, I BEGAN TO HAVE PROBLEMS WITH THE FUEL LIGHT. I TOOK IT IN FOR SERVICE FOR THE FUEL LIGHT ON 10/6, 10/11, 12/18, AND 12/27/04. EACH TIME SERVICE SAID IT WAS DUE TO A GAS CAP NOT BEING TIGHTEND, AND OR GAS WAS BEING TOPPED OFF. THEY DIDN'T TELL ME THEY REPLACED A C34 FUEL LINE CLIP ON 12/18, AND ON 12/27 THEY REPLACED THE EGR SYSTEM. I CONTINUED TO HAVE THE SAME PROBLEMS 1/11 AND 1/17/05. ON 1/17/05 THEY REPLACED A DETECTOR FOR GENERAL EVAP SYSTEM FAILURE/REPLACE NVLD PUMP. 1/25/05, SERVICE AGAIN FOR THE HEADLAMPS NOT WORKING, THEY FOUND NO PROBLEM. I WAS NOT TOLD THEY DID A RECALL ON 10/06/04 ON THE AUTO TRANSMISSION POWERTRAIN CONTROLE MODULE. I FOUND OUT, VIA THE INTERNET THERE WAS A RECALL ON THE HEADLAMPS, AND THEY COULD GO OUT ANYTIME. I RECEIVED ANOTHER RECALL IN THE MAIL ON THE SEAT CONTROL MODULE AND DRIVERS DOOR HANDLE, SO I TOOK THE CAR IN FOR BOTH RECALLS 03/31/05. I GOT HOME THAT EVENING, AND NOW I CAN'T GET INTO THE CAR THROUGH THE DRIVER'S SIDE! THIS WHOLE CAR IS A LEMON AND SHOULD BE RECALLED! *AK

NHTSA ID

10116237

Incident

Oct 6, 2004

AFTER HAVING MY PACIFICA FOR 1.5 YEARS AND EXPERIENCING 19 PROBLEMS (54 DAYS IN THE SHOP!); 2-3 OF WHICH ARE RECURRING (I.E. THE ENGINE LIGHT COMING ON), EVEN THE SERVICE DEPARTMENT AT MY DEALERSHIP STATED THAT THEY WOULD STAND BEHIND MY EFFORTS TO GET A VEHICLE REPLACEMENT! WE ARE COMPLETELY HAPPY WITH THE DEALERSHIP'S SERVICE AS THEY HAVE STOOD BEHIND THIS "LEMON" BETTER THAN THE MANUFACTURER APPEARS TO BE ABLE TO. AFTER TALKING WITH THE CHRYSLER REPRESENTATIVE, MR. CRAIG KISHNER, I WAS INFORMED THAT THE "BEST" CHRYSLER COULD DO WAS TO REFUND MY EXTENDED WARRANTY PRICE. I PUSHED BACK AND MY BOYFRIEND ALSO CALLED TO ANNOUNCE OUR DISMAY AT THE MANNER IN WHICH WE ARE BEING TREATED AFTER BEING TREMENDOUSLY PATIENT FOR 1.5 YEARS TO SEE IF THIS "LEMON" COULD BE REPAIRED TO A REASONABLE LEVEL OF USABILITY. MR KISHNER THEN CAME BACK WITH THE ANSWER THAT CHRYSLER WOULD ONLY "STEP UP" FOR THE PREVIOUSLY LAUGHABLE ANSWER. WE HAD HOPED FOR A LAUDABLE ANSWER. I FIND IT DIFFICULT TO BELIEVE THAT A MANUFACTURER, WITH THE QUESTIONABLE TRACK RECORD OF CHRYSLER, WOULD WANT TO CREATE MORE ADVERSE PUBLICITY THAN THEY ALREADY HAVE CHALKED UP OVER THE COURSE OF THEIR EXISTENCE. NONETHELESS, WE WILL PURSUE THIS THROUGH THE COURTS AND UNDOUBTEDLY TELL ALL OF OUR FRIENDS AND BUSINESS COLLEAUGES OF THIS HORRIFIC EXPERIENCE. *AK

NHTSA ID

10114230

Incident

Mar 11, 2005

Mileage

2,682 mi