RoadVitals

2004 Chrysler Pacifica Electrical Problems

Owner-reported complaints naming the electrical system, filed with NHTSA

Data refreshed

Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
108
Latest Oct 16, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 896 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
12
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2004 Chrysler Pacifica submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 108 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming electrical

The 25 most recent of 108, in the owner's own words

ElectricalEngineVisibility
Filed Oct 16, 2020

I WAS DRIVING ON THE HIGHWAY, AND MY LIGHTS ALL LIT UP, CAR STALLED, AND MY DASH BOARD SAID NO BUS

NHTSA ID
11364713
Incident
Oct 16, 2020
Mileage
184,000 mi
ElectricalFuel system
Filed Aug 29, 2020

THE VEHICLE DOES WHEN IN REVERSE AND YOU STEP ON THE ACCELERATOR. GAS GAUGE READS EMPTY EVEN WITH FUEL IN IT AND FLUCTUATES BETWEEN EMPTY AND FULL. VEHICLE STALLS WHEN GOING AROUND A CORNER OR COMING TO A STOP.. FOUL SMELL COMING FROM THE EXHAUST INTO THE CAB. ALL DASH GAUGES GO OFF. CHECK ENGINE LIGHT IS ON. RECEIVED TWO DIFFERENT CODES 1) O2 SENSOR BAD & 2) P1861.

NHTSA ID
11351956
Incident
Aug 28, 2020
Mileage
158,500 mi
Body & structureElectrical
Filed Aug 27, 2019
Fire reported

TOOK A SHORT DRIVE. TURNED OFF THE VEHICLE. AFTER A COUPLE MINUTES SMOKE AND FLAMES WERE COMING OUT OF THE HOOD. GRABBED A FIRE EXTINGUISHER OPENED THE HOOD AND PUT OUT THE FIRE ON THE PASSENGER SIDE. THE AIR FILTER HOUSING WAS MELTED.EMBERS WERE STILL SPREADING ALONG THE INSULATION ATTACHED TO THE HOOD. MANUALLY REMOVED THE SPREADING EMBERS WITH SOME TOOLS. NOT SURE THE CAUSE. ALSO WHY IS THE INSULATION MADE OF A MATERIAL THAT IS NOT FIREPROOF?

NHTSA ID
11246596
Incident
Aug 24, 2019
Mileage
130,000 mi
ElectricalEngineVisibility
Filed Jun 26, 2018

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 55 MPH IN THE RAIN, THE INSTRUMENT PANEL LIGHTING AND THE ABS INDICATOR BEGAN TO FLASH. IN ADDITION, THE WINDSHIELD WIPERS STOPPED WORKING, THE VEHICLE SUDDENLY JOLTED FORWARD, AND STALLED. THE NEXT DAY, AFTER RESTARTING THE ENGINE, THE VEHICLE OPERATED NORMALLY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 150,000.

NHTSA ID
11104071
Incident
Jun 24, 2018
Mileage
150,000 mi
Electrical
Filed Jul 6, 2017
Fire reported

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A BURNING ODOR AND SAW FLAMES EMITTING FROM UNDER THE DRIVER'S SEAT. THE CONTACT REACHED DOWN AND PULLED OUT THE SEAT MEMORY MODULE, WHICH WAS ON FIRE. THE FIRE DEPARTMENT WAS NOT CALLED. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO SHAVER CHRYSLER DODGE JEEP RAM AND FIAT (3888 THOUSAND OAKS BLVD, THOUSAND OAKS, CA 91362) TO OBTAIN A QUOTE FOR REPAIR PARTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ID
11003509
Incident
Dec 15, 2016
Mileage
100,000 mi
Driver assistanceElectricalPowertrain (other)
Filed Mar 30, 2017

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE ACCELERATOR PEDAL WAS BEING DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THERE WAS A HARD SHIFT WHEN THE VEHICLE SHIFTED BETWEEN THE GEARS. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR INTAKE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED, INTERMITTENTLY. THE CONTACT ALSO STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE WAS JUMP STARTED HOWEVER, THE VEHICLE WOULD STALL. THE VEHICLE TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

NHTSA ID
10969559
Incident
Mar 23, 2017
Mileage
160,000 mi
ElectricalEngineFuel system
Filed Jan 16, 2017
Fire reported

I DROVE TO MY FRIENDS HOUSE, AND 15 MINUTES LATER MY CAR WAS ENGULFED IN FLAMES! THE FIRE CHIEF SAID IT WAS AN ELECTRICAL PROBLEM THAT STARTED THE FIRE. MY CAR WAS NOT RUNNING, AND I WAS NOT IN IT.

NHTSA ID
10945487
Incident
Jan 13, 2017
Mileage
200,000 mi
Electrical
Filed Dec 27, 2016

2 TIMES I HAVE HAD MY RUNNING AND THE DOORS LOCK. I HAD TO CALL A LOCKSMITH. NOW THE LOCKS GO ON AND OFF AND THE HEADLIGHT AND INSIDE LIGHTS COME ON WHEN TURNED OFF? THIS HAS HAPPENED WHEN CAR WAS IN PARK BUT ALSO THE LOCKING AND UNLOCKING WHILE DRIVING. *TR

NHTSA ID
10937774
Incident
Dec 27, 2016
ElectricalInterior & seatsSteering
Filed Dec 7, 2016

WHEN WE PURCHASED THE CAR I NOTICED WHEN I SELECTED THE SEAT SETTING IT SAID IT WAS SET. WHEN I WENT TO DRIVE THE VEHICLE AGAIN I SELECTED SEAT ONE AND IT HAD THE ERROR MESSAGES AS IN THE PICTURES.

NHTSA ID
10933686
Incident
Nov 23, 2016
Electrical
Filed Jun 1, 2016

MY VEHICLE, WHILE IN MOTION ON A CITY STREET, BECAME UNCONTROLLABLE. THIS HAPPENED WHEN I ACCIDENTALLY HIT THE KEY IN THE IGNITION AND IT TURNED IT TO THE OFF POSITION. I SUDDENLY LOST CONTROL OF THE STEERING, BRAKES AND NEARLY MY MIND! LUCKILY I WAS ABLE TO GET THE CAR INTO NEUTRAL AND ROLL TO A STOP. I FEEL LUCKY TO HAVE GOTTEN OUT OF THE SITUATION WITH MY LIFE! IF I HAD BEEN ON A BUSIER STREET, GOING AT A FASTER SPEED, I AM CERTAIN THE SITUATION WOULD HAVE LEAD TO DIRE CONSEQUENCES.

NHTSA ID
10871829
Incident
May 24, 2016
Mileage
170,000 mi
Electrical
Filed Apr 29, 2016

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT THERE WAS A PROGRESSING FAILURE IN WHICH THE VEHICLE WAS RANDOMLY STALLING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT, AS THE FAILURE CONTINUED, IT TOOK LONGER THAN NORMAL TO GET THE VEHICLE TO RESTART. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD START DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VIN WAS NOT INCLUDED IN A MANUFACTURER RECALL TO ADDRESS THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID
10862222
Incident
Feb 10, 2016
Electrical
Filed Apr 26, 2016

DRIVING AFTER 45 MINUTES TO 1 HR STOP FOR SHORT BREAK (APPROXIMATELY 15 MINUTES). SHUT CAR OFF THEN UPON RETURNING TO CAR THE CAR WON'T START. TRIES TOO OR HESITATES. CALL TRIPLE AAA THEY HOOK IT UP TO COMPUTER CAN'T FIND ANYTHING WRONG. STARTER GOOD, ALTERNATOR GOOD, BATTERY GOOD. STILL WON'T START. HOOK TO JUMP PACK MIGHT START. THIS HAS HAPPENED 5 TIMES IN 2 WEEKS. GARAGE CAN'T FIND ANYTHING WRONG EITHER. ONCE STARTED FINISH DRIVING ANOTHER 1/2 HOUR SHUT VECHICLE OFF FOR EITHER 6 HOURS OR MORE; STARTS FINE AS LONG AS I DON'T STOP ANYWHERE. HELP

NHTSA ID
10861535
Incident
Apr 11, 2016
Mileage
105,238 mi
ElectricalEngine
Filed Apr 25, 2016
Fire reported

I WAS DRIVING AND MY CHILDREN SMELLED SMOKE. I PULLED OVER AND OPENED THE HOOD AND SAW A FIRE. A STRANGER STOPPED AND TRIED PUTTING IT OUT WITH A FIRE EXTINGUISHER BUT IT CAUGHT ON SO QUICKLY THAT THERE WAS NO CHANCE. I SUFFERED A COMPLETE LOSS SINCE THE ENTIRE CAR WAS ENGULFED IN FLAMES.

NHTSA ID
10861252
Incident
Apr 23, 2016
Mileage
224,000 mi
Electrical
Filed Sep 18, 2015

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT ATTEMPTED TO ILLUMINATE THE HEADLIGHTS, BUT THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC REPLACED THE TIPM MODULE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 247,000.

NHTSA ID
10765168
Incident
Jul 15, 2015
Mileage
247,000 mi
Electrical
Filed Jul 29, 2015
Fire reported

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THERE WAS SMOKE EMITTING FROM THE DASHBOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL MODULE BOX WAS DESTROYED. IN ADDITION, THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.

NHTSA ID
10744775
Incident
Jun 22, 2015
Mileage
128,000 mi
ElectricalEngineSteering
Filed May 18, 2015

TECHNICIAN FOUND PERFORATION ON THE FRONT SUBFRAME/CRADLE AREA ESTIMATED COST TO REPLACE $ 2,566.62.

NHTSA ID
10717219
Incident
May 5, 2015
Mileage
118,779 mi
Electrical
Filed May 5, 2015
Fire reported

I WAS GOING DOWN THE FREEWAY WHEN MY BATTERY LIGHT CAME ON OUT OF NOWHERE AND THEN A SMELL OF BURNT RUBBER STARTED COMING THROUGH THE CAR I PULLED OVER AND SHUT THE ENGINE OFF POPPED THE HOOD AND FOUND A FIRE ON MY ALTERNATOR . I WAS ABLE TO PUT THE FIRE OUT BUT MY CHILDREN WERE IN THE CAR I AM AFRAID TO DRIVE IT. *TR

NHTSA ID
10714565
Incident
May 3, 2015
Mileage
134,444 mi
Electrical
Filed Apr 4, 2015

I WAS DRIVING AT ABOUT 30 MPH WHEN THE CAR COMPLETELY SHUT DOWN. THE CAR WAS THEN JUMPED AND I TRIED TO DRIVE IT AROUND THE CORNER AND IT COMPLETELY SHUT DOWN AGAIN THIS TIME LOSING ALL CONTROL...NO BRAKES OR STEERING. I ALMOST CRASHED INTO THE CARS THAT WERE PARKED. THESE CARS ARE DEATH TRAPS AND NEED TO BE RECALLED! THE WHOLE FRAME IS ALSO ROTTING OUT. IN A PERFECT WORLD I WOULD JUST RUN OUT AND BUY A NEW CAR BUT I AM A MOTHER OF 3 AND THAT'S JUST NOT ABLE TO HAPPEN RIGHT NOW. I'M NOT EVEN SURE IF THE CAR CAN BE REPAIRED. IT HAD TO BE TOWED TO 2 DIFFERENT MECHANICS AND I HAVEN'T HEARD BACK WHETHER OR NOT IT CAN BE FIXED! SOMEONE NEEDS TO STEP UP TO THE PLATE AND HOLD CHRYSLER ACCOUNTABLE! I'VE HAD NOTHING BUT PROBLEMS SINCE DAY ONE AND WHEN I PUT MY V.I.N # IN IT SAYS THERE ARE NO RECALLS ON MY CAR....THAT'S A JOKE! THIS CAR IS A LEMON! *TR

NHTSA ID
10703716
Incident
Apr 1, 2015
Mileage
175,000 mi
Electrical
Filed Mar 8, 2015

NOTHING BUT PROBLEMS HUGE ISSUE ELECTRICAL PROBLEMS, DASH WON'T TURN OFF SO I HAVE TO USE THE FOUR WAY BUTTON TO KICK THE DASH OFF SO IT DOESN'T RUN MY BATTERY DEAD,NAVIGATION SYSTEM STOPPED WORKING,HEATER/AC CONTROL PANEL STOPPED WORKING ALONG WITH RADIO AND DVD SYSTEM,SOMETIMES THE DOORS LOCK AND SOMETIMES THEY DON'T CAN'T USE BRAND NEW KEY FOR KEYLESS ENTRY,SHORT SOMEWHERE RUNNING THE BATTERY DEAD HAD ALTERNATOR CHECKED AND IT'S GOOD HAD THREE NEW BATTERIES ALSO THESE CARS ARE JUNK !! *TR

NHTSA ID
10692837
Incident
Oct 16, 2013
Mileage
97,000 mi
BrakesElectricalExterior lighting
Filed Jan 28, 2015

ALL OF THE DASH LIGHTS, ABS, BRAKE, INTERIOR LIGHTS, HEADLIGHTS HAVE BEEN FLICKERING FOR A SOLID 3 DAYS. I WAS DRIVING AT NIGHT ON A NON-LIT STRETCH OF ROAD WHEN ALL MY LIGHTS WENT OUT, INSIDE AND OUT WITH A CAR APPROACHING FROM THE OTHER DIRECTION. I TRIED TO USE MY HIGH BEAMS AND THEY WERE OUT TOO. I HAD MY CHILDREN AND HAD TO PULL OVER. I HAVE READ REVIEWS AND THIS SEEMS TO BE A HUGE PROBLEM WITH THESE CARS YET NO RECALL? WHY? THIS IS SO DANGEROUS! THIS IS MY MAIN VEHICLE I DRIVE FOR WORK AND WITH MY FAMILY. I KNOW AM SCARED TO DRIVE IT AND WHAT PEOPLE HAVE STATED ITS HARD AND EXPENSIVE TO FIX! *TR

NHTSA ID
10679417
Incident
Jan 28, 2015
Mileage
156,000 mi
ElectricalEngineFuel system+2 more
Filed Oct 23, 2014

I BEEN HAVING MY CHRYSLER PACIFICA 2004 FOR 7 MONTHS. I HAD TO FIX MY LEFT PASSENGER AXLE, SHOCK, WATER PUMP, RADIATOR, PASSENGER UPPER MOTOR MOUNT, THE TANK FOR THE WATER, FUEL INJECTOR LINE, TWO TUNE UPS, AIR FILTER, FUSES, BRAKE LIGHTS AND TIRES. THING THAT IS BROKE, THE PASSENGER WINDOW ELEVATOR, AND MY AC. *TR

NHTSA ID
10649366
Incident
Jul 1, 2014
Electrical
Filed Aug 5, 2014

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT WAS UNABLE TO START THE VEHICLE WHEN THE KEY WAS TURNED IN THE IGNITION. THE REMOTE STARTER WAS ALSO INOPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 148,718.

NHTSA ID
10619000
Incident
Aug 5, 2014
Mileage
148,718 mi
Electrical
Filed Jul 31, 2014

TL* THE CONTACT OWNS A 2004 CHRYSLER PACIFICA. THE CONTACT STATED THAT AN ODOR EMITTED FROM THE VEHICLE. THE CONTACT DISCOVERED THAT THERE WAS CORROSION ON THE BATTERY TERMINAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

NHTSA ID
10617835
Incident
Jul 30, 2014
Mileage
152,000 mi
Driver assistanceElectrical
Filed Jul 15, 2014

MY 2004 CHRYSLER PACIFICA STALLS OUT OF NOWHERE WHEN I'M DRIVING IT CAN BE WHEN I'M DRIVING AT 5 MILES OR EVEN 20,30 OR EVEN 50 MILES OR IF I'M MAKING A TURN WHICH IS VERY SCARY WHEN MY STEERING WHEEL LOCKS UP ON ME. IT ALSO WONT START ALL THE TIME I'VE HAD MY CAR IN THE SHOP OVER 20 TIME TO FIND OUT WHAT'S GOING ON, I'VE SPENT OVER 5,000.00 DOLLARS TRYING TO FIX IT BUT TO NO AVAIL. I'VE BEEN DOING SOME RESEARCH ON THIS ISSUE AND THERE ARE TUNES OF PEOPLE WITH THE SAME PROBLEM ON 04, 05, AND 06 CHRYSLER PACIFICA'S BUT ONLY THE 05'S HAVE A RECALL ON THE PCM. I'VE HAD MY GAS LINE CHANGED TWICE BECAUSE I COULD ONLY USE HALF A TANK BE FOR IT WOULD DROP TO E AND RUN OUT OF GAS AND THAT WAS 3,000.00 WITHIN A YEAR AND THAT'S BEEN A BIG ISSUE IN THE PACIFICA WORLD ALSO. I JUST DON'T UNDERSTAND WHY CHRYSLER WONT FIX THE PROBLEMS ON THESE SUV'S ITS CLEARLY A SAFETY ISSUE THAT NEEDS TO BE RESOLVED. I'VE TRUSTED CHRYSLER WITH MY FAMILY AND IT'S SCARY TO DRIVE THIS CAR KNOWING IT CAN AND WILL SHUT OFF ON ME AT ANY TIME AND MAY NOT START BACK UP. I DON'T HAVE MONEY TO GET A NEW CAR BEING A SINGLE MOM OF 4 THAT'S WHY I PURCHASED THIS CAR. NOW WITH ALL THE PROBLEMS THAT I'M HAVING WITH IT AND NO ONE KNOWS WHAT'S WRONG WITH IT OR HOW TO FIX IT IS A BIG HEADACHE. I TOOK IT TO A MECHANIC THAT HAS A FRIEND THAT WORKS FOR CHRYSLER DODGE AND JEEP AND THEY PUT THERE MACHINES ON MY CAR AND THEY COULDN'T FIND OUT WHAT WAS GOING ON WITH IT AS WELL AND THERE'S NO CODE THAT WAS GIVEN THEY SAID I NEEDED TO CHANGE MY STARTER AND SOMETHING ELSE I CANT REMEMBER THE PART BUT THAT WAS ANOTHER 200.00 AND ITS STILL NOT FIXED NOW THEY SAY IT HAS TO BE MY PCM WITCH IS ANOTHER 1,500 THAT I DON'T HAVE. I DIDN'T EXPECT TO PUT ALL THIS MONEY OUT TO FIX THIS CAR AND IT NOT GETTING FIXED BECAUSE CHRYSLER DOESN'T KNOW WHAT'S WRONG WITH THE 04 PACIFICA BUT I'M SURE ITS THE PCM JUST LIKE THE 05 AND 06 MODELS. *TR

NHTSA ID
10610568
Incident
Mar 13, 2013
Driver assistanceElectricalEngine
Filed Jun 21, 2014

I BOUGHT THE CAR FEB 6TH 2014 FROM A BUY HERE PAY HERE. AFTER I BOUGHT THE CAR I NOTICED THAT THE VEHICLES GAS LIGHT WOULD MOVE ON ITS OWN FROM HALF A TANK TO EMPTY WHILE DRIVING ALSO MY LIGHTS WOULD FLICKER AND ENGINE WOULD MAKE A HUMMING NOISE ALSO AFTER GETTING ON AND OFF THE FREEWAY, HITTIING THE GAS PEDAL CAR DID NOT WANT TO ACCELERATE AND WOULD SPUTTER. ON JUNE 13 2014 MY VEHICLE WAS PUTTING WHILE GOING 35MPH AND JUST SHUT OFF ON ME WHILE DRIVING WITH MY SON IN THE CAR. *TR

NHTSA ID
10604929
Incident
Jun 13, 2014
Mileage
125,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .