RoadVitals

1996 Chrysler Town And Country Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
68
Latest Aug 1, 2019
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 938 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1996 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 68 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

The 25 most recent of 68, in the owner's own words

Driver assistanceEngine
Filed Aug 1, 2019

THE VECHILE STALLS WHILE DRIVING DOWN THE ROAD REGARDLESS OF WHETHER HIGHWAY/CITY STREET DRIVING, WHEN ATTEMPTING TO RESTART IT SOMETIMES IT STARTS RIGHT BACK UP AND OTHER TIMES IT DOESN'T..WHEN IT DOES THIS JUMPING THE VEHICLE DOES NOTHING. I HAVE SEEN LOTS OF PEOPLE ON THE CHRYSLER TOWN AND COUNTRY SITE BELOW WITH THE EXACT SAME PROBLEM: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T27257_DS554284 SOMETIMES WHEN ATTEMPTING TO RESTART IT THERE WILL BE A CLICK CLICK SOUND WHEN ITS NOT STARTING...

NHTSA ID
11240994
Incident
Jul 7, 2015
Mileage
150,000 mi
AirbagsBrakesHeating & air conditioning+7 more
Filed Jul 26, 2004

WHILE DRIVING THE TRANSMISSION FAILED AND THE VEHICLE WAS UNABLE TO SHIFT GEARS. TRANSMISSION WAS REPLACED TWICE, HOWEVER THE PROBLEM RECURRED. *AK THE HORN AIRBAG AND CRUISE CONTROL HAVE BEEN REPLACED. THE VEHICLE HAD BRAKE PROBLEMS. THE DEALER DETERMINED THAT THE FRONT BRAKES WERE AT 45% BUT THE REAR BRAKES WERE AT 70%. THE DEALER CLEANED AND ADJUSTED THE BRAKES. THE A/C FAILED, THE DEALER REPLACED THE FAN MODULE. THE POWER DOOR LOCKS FAILED. THE CD PLAYER DOESN'T WORK. THE LOW BEAM HEAD LIGHTS DO NOT PROVIDE ENOUGH LIGHT THEREFORE THE CONSUMER HAS TO LEAVE THE HIGH BEAMS ON TO SEE. THIS PROBLEM HAS BEEN CHECKED THREE TIMES BUT THE DEALER SAID THEY SEEM CORRECT. THE PASSENGER SEAT BROKE. THE STARTER FAILED AND AS A RESULT THE VEHICLE WOULD NOT START. THE STEERING PUMP FAILED AND AS A RESULT THE STEERING WHEEL BECAME TIGHT WHEN MAKING TURNS. THE REAR HEATER LINES WERE LEAKING. THE WATER PUMP LEAKED. *NM

NHTSA ID
10079478
Incident
Jun 10, 2004
Mileage
131,000 mi
AirbagsDriver assistanceElectrical
Filed Feb 3, 2004

1996 CHRYSLER TOWN AND COUNTRY MINIVAN AIRBAG LIGHT COMES ON AND STAYS ON. HORN DOES NOT WORK. CRUISE CONTROL DOES NOT WORK. ARTICLE IN NEWSPAPER INDICATED THAT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION IS INVESTIGATING MODEL YEARS 1998 AND 1998, BUT I AM EXPERIENCING THIS PROBLEM WITH 1996 MODEL. *AK

NHTSA ID
10056473
Incident
Jan 15, 2004
Mileage
96,000 mi
Driver assistance
Filed Oct 12, 2003

WHILE DRIVING ACCELERATOR CABLE BROKE, CAUSING VEHICLE TO STOP IN MOVING TRAFFIC. *AK VEHICLE WAS TOWED TO AUTO SOLUTIONS WHERE A NEW CABLE WAS INSTALLED. *PH *NLM

NHTSA ID
10039737
Incident
Sep 8, 2003
Mileage
83,335 mi
Driver assistanceTransmission
Filed Oct 9, 2003

WHILE DRIVING AT ANY SPEED AUTOMATIC TRANSMISSION SUDDENLY DROPS INTO SECOND GEAR. WHEN THIS OCCURS RPMS REV UP TO 3000. ALTHOUGH THE MANUFACTURER IS AWARE OF THE PROBLEM, A REMEDY HAS NOT BEEN FOUND.*AK

NHTSA ID
10042647
Mileage
50,000 mi
AirbagsDriver assistance
Filed Feb 28, 2003

NAR 02/28/2003 AIR BAG LIGHT CAME ON AND LOST CRUISE CONTROL FUNCTIONS. *CB

NHTSA ID
10009932
Incident
Jun 1, 2002
Driver assistance
Filed Jan 29, 2003

THE SPEEDOMETER WILL NOT SHOW THE SPEED ON THE DASHBOARD PANEL. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH

NHTSA ID
10005925
Incident
Jan 7, 2003
Driver assistance
Filed Nov 11, 2002

AIR BAG LIGHT ON, HORN INOPERABLE, CRUISE CONTROL INOPERABLE. DT

NHTSA ID
769581
Incident
May 27, 2000
Driver assistanceFuel system
Filed Oct 10, 2002

CONSUMER STATES VEHICLE IS EXPERIENCING A SMALL GAS LEAK, THERE WOULD BE SMALL DRIPS LEFT ON THE PARKING LOT GROUND, EVENTUALLY IT BECAME WORSE AND CONSUMER WAS ONLY ABLE TO FILL TANK 3/4 FULL.*JB

NHTSA ID
567861
AirbagsDriver assistanceElectrical
Filed Sep 12, 2002

BELT TENSION" AND "POWER STRING" FAILED, CAUSING HORN/ AIRBAG, AND CRUISE CONTROL TO FAIL.

NHTSA ID
8018551
Incident
Aug 1, 2002
AirbagsDriver assistance
Filed Sep 12, 2002

CLOCKSPRING FAILURE MAKING AIRBAG AND CRUISE CONTROL INOPERABLE.

NHTSA ID
767100
Incident
Sep 7, 2002
AirbagsDriver assistance
Filed Sep 5, 2002

CLOCK SPRING ASSEMBLY WAS REPLACED ON 09/03/02. AIR BAG LIGHT STAYED ON AND CRUISE CONTROL DID NOT WORK PRIOR TO REPLACEMENT . COST $180.83. OTHER INCIDENTS OF THIS PROBLEM ARE WELL DOCUMENTED ON THE INTERNET. REPLACEMENT WORK PERFORMED BY LUCAS SMITH DODGE, 1600 PARKWAY WEST, FESTUS, MO 63028, (636)933-5000.*AK

NHTSA ID
766736
Incident
Aug 8, 2002
AirbagsDriver assistanceElectrical
Filed Jun 4, 2002

AIRBAG LIGHT STAYS ON OR BLINKS INTERMITTENTLY, HORN AND CRUISE CONTROL DOESN'T WORK - ***DANGEROUS*** - WILL HAVE DEALER REPLACE DEFECTIVE CLOCKSPRING HARNESS - RECALL???

NHTSA ID
762618
Incident
May 23, 2002
AirbagsDriver assistanceElectrical+1 more
Filed Apr 8, 2002

MY CRUISE CONTROL IS INTERMITTENT, MY AIRBAG LIGHT COMES ON INTERMITTENLY, MIGHT WINDSHIELD WIPERS COME ON INTERMITTENTLY. HORN SPORADICALLY DOES NOT WORK.*AK

NHTSA ID
760426
Incident
Sep 1, 2001
AirbagsDriver assistanceElectrical
Filed Mar 16, 2002

FAILURE OF PART CAUSED CRUISE CONTROL, HORN AND AIRBAG TO BE NON-OPERATIONAL. THIS IS A SAFETY HAZARD THAT OCCURED AT 65 MPH ON THE FREEWAY. IF AN ACCIDENT HAD OCCURED, I WOULD HAVE BEEN UNABLE TO OPERATE THE HORN TO ALERT ANOTHER VEHICLE AND THE AIRBAG WOULD NOT HAVE DEPLOYED. IN ADDITION, THE CRUISE CONTROL FAILED WHILE IN USE ON THE FREEWAY WHICH ALSO COULD HAVE RESULTED IN AN ACCIDENT.*AK

NHTSA ID
759444
Incident
Mar 11, 2002
BrakesDriver assistanceElectrical
Filed Mar 14, 2002

WE EXPERIENCED PROBLEMS WITH ABS LIGHT ON, HORN AND CRUISE CONTROL NOT WORKING, CHRYSLER CHANGED THE CLOCK SPRING, NOW EVERYTHING IS OK. *AK

NHTSA ID
759347
Incident
Feb 1, 2002
AirbagsDriver assistanceElectrical
Filed Mar 13, 2002

CLOCKSPRING FAILURE CAUSING DRIVER'S AIRBAG/ CRUISE CONTROL, AND HORN TO STOP FUNCTIONING.*AK

NHTSA ID
759321
Incident
Feb 15, 2002
AirbagsDriver assistanceElectrical
Filed Mar 4, 2002

CLOCK SPRING FAILURE JUST LIKE THE ONES THAT FAILED ON SEVERAL FRIENDS CHRYSLER MINI-VANS. THIS CAUSES THE HORN TO STOP, AIRBAG LIGHT TO COME ON, AND THE CRUISE CONTROL TO STOP WORKING. THIS IS A SAFETY ITEM AND THE NHTSA NEED TO INVESTIGATE CHRYSLER ON THIS AND GO PUBLIC!!!!

NHTSA ID
758932
Incident
Sep 1, 2001
AirbagsDriver assistanceElectrical
Filed Feb 25, 2002

HORN,CRUISE CONTROL,AND AIR BAG NONE FUNCTIONAL.*AK

NHTSA ID
758625
Incident
Aug 10, 2000
AirbagsDriver assistanceElectrical
Filed Feb 12, 2002

HORN DOES NOT BLOW, AIRBAG LIGHT STAYS ILLUMINATED, AND CRUISE CONTROL DOES NOT WORK. *AK *JB

NHTSA ID
8003985
Incident
Jan 1, 2002
AirbagsDriver assistanceElectrical
Filed Jan 15, 2002

AIR BAG SENSOR LIGHT REMAINS ON. CRIUSE CONTROL AND HORN ARE INOPERATIVE. DEALER NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
8002206
Incident
Jan 10, 2001
AirbagsDriver assistanceElectrical
Filed Jan 14, 2002

HORN AND CRUISE CONTROL ARE INOPERATIVE. ALSO, AIR BAG LIGHT STAYS ON. CONTACTED DEALER. PLEASE ADD VIN. *AK

NHTSA ID
8002150
Incident
Nov 12, 2001
AirbagsDriver assistanceElectrical
Filed Dec 18, 2001

CRUISE CONTROL AND HORN DO NOT WORK, AIRBAG LIGHT ILLUMINATED. *AK POSSIBLE CLOCK SPRING FAILURE. *YH

NHTSA ID
8000907
Incident
Oct 15, 2001
Driver assistance
Filed Nov 8, 2001

THE CAR WAS IN CRUISE CONTROL ON I-95 AT 70 MPH. THE SPEED SUDDENLY JUMPED TO 80 MPH AND WOULD HAVE GONE HIGHER IF I HADN'T APPLIED THE BRAKES. THE RPM REACHED 4000, AND THE ONLY WAY I WAS ABLE TO GAIN CONTROL WAS TO CUT OFF THE IGNITION. THIS IS A SAFETY HAZARD AND COULD HAVE RESULTED IN A VERY BAD ACCIDENT. I TOOK THE CAR TO CARUSO CHRYSLER AT 1750 SOUTHSIDE BOULEVARD, JACKSONVILLE, FL. *AK

NHTSA ID
754279
Incident
Nov 6, 2001
AirbagsHeating & air conditioningDriver assistance+1 more
Filed Oct 31, 2001

ABS LIGHT STAYS ON, AND HORN/ CRUISE CONTROL DO NOT WORK. REAR A/C UNIT FOR THE PASSENGERS ONLY WORK ON HIGH SPEED. CONSUMER SPOKE WITH SERVICE TECHNICIAN OVER THE PHONE, AND TECHNICIAN INDICATED IT COULD POSSIBLY BE THE CLOCK SPRING.*AK

NHTSA ID
898541
Incident
Sep 1, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .